Hotel - Mercure Nantes Centre Grand Hotel Hotel
Mercure Hotel Mercure Hotel

Mercure Nantes Centre Grand Hotel Hotel

4.0/5 996 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 14  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • OLD English (do not use)
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Hairdressing salon

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AEROSPATIALE15 km / 9.38 mi MHS TEMIC0.1 km / 0.06 mi
IBM2 km / 1.25 mi

Congress centre

CITE DES CONGRES1 km / 0.63 mi

Exhibition centre

LA BEAUJOIRE7 km / 4.38 mi

Your meetings and events

With its eight meeting rooms and free Wi-Fi access, the Mercure Nantes Centre Grand Hotel can accommodate up to 160 people. Our managers will assist you throughout your stay to help meet your every need.

Mercure Nantes Centre Grand Hotel Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LAUNAY 13 m2 2 m 10 6 10 0 0
VERSAILLES 27 m2 2 m 0 0 12 0 0
SAINTE-ANNE 35 m2 2 m 15 10 15 10 14
CHEVIRE 38 m2 2 m 20 15 21 15 21
GLORIETTE 39 m2 2 m 25 15 25 20 21
DEBIESSE 40 m2 2 m 25 15 25 12 21
FEYDEAU 45 m2 2 m 25 15 25 15 21
BALAGUE 47 m2 2 m 30 16 30 20 21
SAINTE ANNE+DE BIESSE 75 m2 2 m 60 25 60 32 35
FEYDEAU+CHEVIRÉ 83 m2 2 m 65 28 65 40 42
FEYDEAU+CHEVIRÉ+BALAGUÉ 130 m2 2 m 130 38 130 60 56
FEYD.+CHEVI.+BALAG.+BIES.+ANN. 205 m2 2 m 180 55 180 110 112
    • Screen
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 162 rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 5,364 reviews

Our guest reviews for
Mercure Nantes Centre Grand Hotel Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 996 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Laurence R. Couples - 10/06/2019 AccorHotels certified review
« Interesting room , good service »

Enjoyable in a good position in the city. Extractor fan did not work in the bathroom. Barstaff very friendly and reception very helpful.

Ionut Business - 03/06/2019 AccorHotels certified review
« Very good accomodation! »

Stay was very pleasant. Wonderful staff. Very good hotel

Benjamin W. Business - 30/05/2019 AccorHotels certified review
« Okay but air con not good enough »

Breakfast good , bed comfortable air con in room inefficient

Anders B. L. Couples - 28/05/2019 AccorHotels certified review
« Good service »

Nice staff, nice room, even if it was rather small. Breakfast buffet fine.

Elina Families - 27/05/2019 AccorHotels certified review
« Nice location. »

There were no vegetables at breakfast at all. The toilet in our sweet were old, small, like at poor hostel not a good hotel. Only center light at the sofa room, no light for reading. Our room was prepared before 14:00 wich was great.

Anonymous Business - 22/05/2019 AccorHotels certified review
« Parfait »

It was short stay, all good with big room, clean and bed confortable, only room view was poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danian W., We very much appreciate your comment regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We took good note of your remark concerning the view from your room. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager

E.a. Families - 14/05/2019 AccorHotels certified review
« This is how a 5 star hotel should look like »

It was very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eli A., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Good E. Business - 12/05/2019 AccorHotels certified review
« Very Good e. »

I've been just one night at your hotel. The customer service provided by all the staff has been really appreciated. The room was comfortable and clean. Just two suggestions to improve the overall service: please remove the moquette from the floor and air in the room was too dry.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniele M., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. We took good note of your two improvements and we thank you for that. Thank you again for sharing your e., and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager

Lena Couples - 11/05/2019 AccorHotels certified review
« A little bit disappointing »

Very noisy. A room was near elevator-it was really disturbing. We could hear everything-steps, neighbours, steps.There was no noise isolation wals or doors. Room's design was very poor -furniture, colors-there was no feeling tgat it's 4 stars hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lena S., Thank you for taking the time to tell us about your experience at the Mercure Nantes Centre Grand Hôtel. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Your feedback concerning the noise of the elevator and the design of the room has been shared with the all team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent STROZYK General Manager

Anonymous Families - 28/04/2019 AccorHotels certified review
« Nice hotel right in the center »

Nice hotel, well located. Comfortable rooms with small bathroom but overall a nice stay. Hotel is conveniently located inside the center.

Business - 27/04/2019 TripAdvisor review
« Easy and comfortable »

Friendly staff in a centrally located hotel with fresh and nice rooms. Breakfast is more than sufficient. Check in was fast and efficient. If you come by car, the hotel is in a somewhat closed area but just steps away from a parking place and also the hotel gives you easy access for loading and unloading luggage etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, A warm thank you for your positive feedback. We are delighted to read that you enjoyed our facilities, location and staff ! It will be a real pleasure to host you again at the Mercure Nantes Centre Grand Hotel. Sincerely, Laurent STROZYK, General Manager

Doron C. Couples - 26/04/2019 AccorHotels certified review

my name is doron and i am israely ,not russian.....the room, breakfest ,the team and the location- all perfact....

Caroline A. S. Families - 22/04/2019 AccorHotels certified review
« Lovely location »

Room was spacious and clean. Staff friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caroline A., A warm thank you for taking the time to share your experience following your stay at the Mercure Nantes Centre Grand Hotel. We are pleased to receive your compliments concerning the quality of our staff and facilities, and we hope to have the pleasure to host you again very soon ! Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Anonymous Business - 13/04/2019 AccorHotels certified review

Great experience while staying there: But when I came back home, I saw that my credit card had been cherged twice for the room: once in November when I booked it and once after my stay. I called the reception desk and they apologized and sent me my money back (310€), via my credit card.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gregory B., We very much appreciate your comments regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. We are very sorry for the double charging, rest assured that the appropriate measures has been taken to prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Annie Friends - 27/03/2019 AccorHotels certified review
« Charged over €500 which are not our charges »

Hotel lovely.good location. Kettle didn't work in room 212.smell of smoke in 201.air con didn't work in 212.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annie M., Thank you for taking the time to tell us about your experience at the Mercure Nantes Centre Grand Hôtel. I am sorry that your experience did not meet your expectations. We express our sincerest apologies for the kettle and the air-conditioning in the 212. No hidden charges has been applied, when you arrived we did a pre-authorisation, as the accorhotels group requests, and it is closed as the real amount of the invoice. We charged 500 € (35 € per person, number of rooms and number of nights), we are really sorry if nobody correctly explained you. The pre-athorisation has been closed at 12 o'clock the 25th of March. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

D B. Couples - 21/03/2019 AccorHotels certified review
« a very good experience »

great location, friendly staff, pleasant room

Our hotel has responded to the review
Our hotel has responded to the review

Dear David B., We are delighted to read that you enjoyed our facilities, location and staff ! Thank you for choosing the Mercure Nantes Center Grand Hotel and see you soon! Best regards, Laurent STROZYK General Manager

Aj Business - 11/03/2019 AccorHotels certified review
« Very happy with my stay »

Great service, nice clean and quiet room, excellent breakfast and really good location.?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrija J., Thank you very much for you comment following you stay at the Mercure Nantes Centre Grand Hotel. We are delighted to read that you enjoyed our rooms, breakfast and location. We hope to have the pleasure to welcome you again soon. Sincerely, Laurent STROZYK General Manager

Anonymous Couples - 11/03/2019 AccorHotels certified review
« Pleasant »

Pleasant, after the initial difficulty trying to access the car park.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert G., A warm thank you for taking the time to share your experience following your stay at the Mercure Nantes Centre Grand Hotel. We understand that our carpark is difficult to access because of the semi pedestrian area. That's why our Front desk team is available 24/7 to guide per phone. We hope to have the pleasure to host you again very soon ! Sincerely, Laurent STROZYK General Manager Tél 02 51 82 10 00

Dave Business - 10/03/2019 AccorHotels certified review
« Mercure Nantes Central »

Somehow I managed to swing an upgrade to one of the suites, so it was a very nice stay. Nespresso machine in the room, and a fridge to keep the things I bought at Monoprix cold. The team was very nice, and allowed me to practice my French at check in and check out... The gym is good, but small, and requires your key card to keep the lights on. Breakfast was great, and the breakfast room wasn’t crowded at 7am (first day) or 8am (second day). Highly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David F Mr F., Thank you very much for your compliments and comments following your stay in Nantes. We are pleased to read that you enjoyed our facilities and the Suite. It will be a real pleasure to welcome you again to the Mercure Nantes Centre Grand Hotel and help you to improve your French ! Laurent STROZYK General Manager Tél 02 51 82 10 00

Tpj Business - 10/03/2019 AccorHotels certified review
« Very relaxing »

Quiet comfortable room and very helpful staff. Good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony J., We are pleased to read that you enjoyed your stay at the Mercure Nantes Centre Grand Hotel, especially the localisation of the hotel and the quietness of the room. It will be a real pleasure to host you again soon. Sincerely, Laurent STROZYK General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates