Hotel - Fairmont Rio de Janeiro Copacabana
Fairmont Hotel Fairmont Hotel

Fairmont Rio de Janeiro Copacabana

4.2/5 5,275 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Babysitting on request  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 13 meeting room(s)
  • Conventions hotel
  • Business center with support staff
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Hotel location

Companies and event centres nearby

Company

ACCENTURE13 km / 8.08 mi COCA COLA7 km / 4.35 mi IBM5 km / 3.11 mi KAROON OFFSHORE3 km / 1 mi MISUTI7 km / 4.35 mi PETROBRAS13 km / 8.08 mi REDE GLOBO7 km / 4.35 mi TOTAL13 km / 8.08 mi
BW OFFSHORE6 km / 3.73 mi FERROSTAL7 km / 4.35 mi ITAU BBA7 km / 4.35 mi LOREAL14 km / 8.7 mi ODJEFELL6 km / 3.73 mi PEUGEOT6 km / 3.73 mi REPSOL7 km / 4.35 mi

Congress centre

RIO CENTRO30 km / 18.75 mi

Your meetings and events

The Fairmont Rio de Janeiro Copacabana offers 12 meeting rooms with an excellent infrastructure for business or social events, such as workshops, conventions, cocktails, graduation parties or weddings, with capacity for up to 900 people in auditorium.The proposal is to offer the client, besides the savoir faire of the Fairmont brand, personalization in every detail of the event - from the conception of the idea and brainstorming, up to development and execution.

Fairmont Rio de Janeiro Copacabana Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CORCOVADO 24 m2 2 m 16 0 10 10 0
GAVEA 30 m2 2 m 0 0 10 0 0
PARQUE LAGE 33 m2 2 m 16 0 10 10 0
LAPA 41 m2 2 m 16 0 10 10 0
BOTAFOGO 56 m2 2 m 36 12 20 20 26
FLAMENGO 88 m2 2 m 72 24 40 40 72
SUGAR LOAF 126 m2 2 m 0 0 24 0 0
RIO DE JANEIRO III 156 m2 3 m 120 36 60 60 120
ARPOADOR 191 m2 2 m 120 0 0 0 120
COPACABANA 217 m2 2 m 100 0 0 0 100
RIO DE JANEIRO I 223 m2 5 m 200 50 100 100 200
RIO DE JANEIRO II 316 m2 5 m 400 70 160 160 280
RIO DE JANEIRO I+II+III 695 m2 0 m 900 120 450 450 900
    • Soundproof
    • Audio and video equipment
    • Auditorium
    • Videoconferencing
    • Podium
    • Day light
    • Syndicate rooms
    • Video equipment
    • WIFI access
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • High speed transmission line
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 375 rooms
  • 100% non-smoking hotel
  • 20 rooms for people with reduced mobility
  • 103 connecting rooms
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.2/5 AccorHotels Rating 5,275 reviews

Our guest reviews for
Fairmont Rio de Janeiro Copacabana

100% genuine reviews from our guests

Find out more
Rodrigo A. Families - 14/10/2019 AccorHotels review
« Beautiful property, newly renovated, great location, views and service »

Hotel is completely renovated, and brilliantly so. Great design, modern clean lines integrates well with the original architecture, nice lobby, really good restaurant, unbeatable pool with a view of the entire Copa beach. Spa is also very good.

Anonymous Business - 13/10/2019 AccorHotels review
« Average »

Standard

Anonymous Couples - 11/10/2019 AccorHotels review

Good customer service, nice atmosphere, lovely room with two balconies and views across the city. Well located for Ipanema Beach which we tended to visit instead of Copacabana. The front area of the hotel is very cluttered and somewhat messy, and Uber drivers repeatedly got confused driving us there, nearly always going to the back of the hotel. Room was comfy and well designed. The shower was a bit confusing, the only way one could get the hand-shower to work was by holding down a high-pressure button, which meant it was hard to wash AND hold the button down simultaneously.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon Mr.J. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Netto Moreira Fairmont Rio de Janeiro Copacabana General Manager

Anonymous Business - 08/10/2019 AccorHotels review
« It was an enjoyable experience. »

It was excellent - the hotel is very clean and comfortable. The terrace and outside space is particularly impressive. The staff were very helpful and attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon Miss O. We very much appreciate your comments regarding your stay at the Fairmont Rio de Janeiro Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira Fairmont Rio de Janeiro Copacabana

R P. Business - 08/10/2019 AccorHotels review
« Club Floor »

The staff of the hotel and especially the club floor were outstanding. Even the doorman at the hotel knew my name when I arrived. Staff was very friendly and genuinely interested in guests without being too intrusive. I have stayed in many club floors around the world. I would rate this one in the top 5%

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon Mr.P. We very much appreciate your comments regarding your stay at the Fairmont Rio de Janeiro Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira Fairmont Rio de Janeiro Copacabana General Manager

Regis S. Friends - 07/10/2019 AccorHotels review
« Beautiful hotel »

In general my experience was very good. The only two points I think it deserves attention is regarding the smell in the room. Despite the hotel is fully remodelled and everything seems to be new, the room smelled like an old hotel. The second point is regarding the service in the swimming pool that is very slow as I believe the sauim pool areas are understaffed. We tried for several times to ask for some drinks and took more than 10 minutes for the staff to see us calling them. Twice we finally ordered and the attendant forgot our order, clearly he was doing several things at the same time. In addition, several people were leaving the chairs around the swimming pool and nobody came to clean the tables, remove the towels from the chairs or to assist us.

Tk Business - 06/10/2019 AccorHotels review
« I would like to have a working desk for PC. »

Room space was small comparing with room fees.

Bojana B. Business - 04/10/2019 AccorHotels review
« Wonderfully stylish with friendly and helpful staff. »

I love the new look of the hotel - very stylish and beautifully designed. As platinum member I got an upgrade to suite which was lovely. Breakfast buffet was delicious, served beautifully and staff went above and beyond to make me some hot water, ginger, lime and honey drink for my cold! I also had dinner in the restaurant which was delicious but perhaps could have had more variety of food and also non gluten options - salads and vegetables. The same applies to breakfasts - would have been nice to have more vegetables/ salads too. Rooms are beautifully decorated and wonderful to have coffee/ tea facilities and of course a welcome drink/ fruit. One thing only is that there was no bathrobe in the bathroom so I had to ask for it. It is fine, but I would expect that bathrobes would be provided for such a 5 star hotel. I loved my stay and will definitely stay again and recommend the hotel.

Brian S. Couples - 04/10/2019 AccorHotels review
« I expected more from a hotel that had only been open a month after being closed more than two years for renovation »

Disappointment sums up our stay. From the moment we arrived to the moment we left everything fell far short of what you would expect of a 5 star hotel. The shower flooded 3 or 4 times, the room was not cleaned on time and as a result we couldn't go to a football match we had already bought tickets for. Poor performance all round.

Anonymous Business - 04/10/2019 AccorHotels review
« Good, but not great. »

Hotel is nice, clean. Service could be significantly improved. It feels like they either do not have enough employees or, they may lack training and/or supervision.

C. Business - 02/10/2019 AccorHotels review
« Room Enviornment / Payment System »

Dear All, Room Enviornment: I have reported that my room 1044 the toilet is not smelling good, special during the night. I am forced to keep the door closed to avoid the propagation of the bad small to be in all room. Seems that no actions were taken to resolve the problem. Payment System: I have used the AccorHotels/Fairmont for the hotel reservation, the way your system was setup the client full pay for the room, however, the client cannot get the full stay invoice until check-out. The problem is that AMEX is asking to submit the expenses report and deadline is 30 days, I am incur to pay later fees :(...

Shawn D. Business - 01/10/2019 AccorHotels review
« Great hotel with great staff! »

Loved staying at the hotel. The rooms were great and the staff was really pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon Mr.D. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Netto Moreira Fairmont Rio de Janeiro Copacabana General Manager

Fernando B. Families - 01/10/2019 AccorHotels review
« Realmente excelente »

Una experiencia maravillosa, sublime e inigualable

Our hotel has responded to the review
Our hotel has responded to the review

Boa tarde Sr.Fernando Agradecemos pelos comentários sobre sua hospedagem no Fairmont Rio de Janeiro Copacabana. Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigado mais uma vez por compartilhar a sua experiência e esperamos lhe rever em breve. Atenciosamente, Netto Moreira Fairmont Rio de Janeiro Copacabana Gerente Geral

Anonymous Business - 30/09/2019 AccorHotels review

It was very clear that the hotel was just opened. A lot of things were being tested during our stay.

Jean N. H. Business - 29/09/2019 AccorHotels review
« Not yet at the right level »

The hotel is beautiful, luxurious, but the decoration is a bit chilly, the guest doesn’t feel really warmly welcome... It’s not a question of staff. They are excellent, smiling and helpful... it’s a matter of atmosphere. And there are so many details which need to be fixed. No bathrobes in the apartments!!! The explanation was “we’re having problems with our supplier”... not really acceptable. A bathrobe was finally found, but I had to insist through various different channels... No hot water in the bathroom... how can this be possible in such a chic hotel... Having to pack up at 1pm to go to another apartment with hot water... sounds a joke. Pieces of a sliding door falling down when the door is being closed... The socket of the TV set energy cable hanging out of the wall... I guess the whole hotel needs a close look to ensure it is all perfect. Nothing but perfection is acceptable at this level of hotel... A big effort has to be done. It’s worthwhile doing it.

Andrew G. Solo - 27/09/2019 AccorHotels review
« Average »

Poor check-in. Left in lobby for 5 hours waiting for a room on a rainy day in a half-empty hotel. What I discovered is they'd upgrade my room a was waiting for the late check-out to leave. It was nice to get the upgraded room but I'd have preferred the room I booked and to have checked in earlier. The Fairmount has had a great facelift well done. The staff are young and don't have the level of experience you'd expect at a 5-star hotel. Perhaps things will settle down in a few months. The military-style security personnel on every floor of the hotel is overkill. The pools are lovely, the food average the rooms great.

Anonymous Families - 27/09/2019 AccorHotels review
« My room had several issues and waited hours for another »

Arrived late in Rio, went to sleep. In the morning the lights found out most of lights were not working and also no flush in the toilet. Waited from 10am till 3 pm for another room at same category to get ready. I have a small child, and they made us wait at lobby/ pool area. In room service served with non cooked chips. Finally put on another similar room, had a shower and bathroom flooded. No one seemed to concerned.

Bonn D. G. Solo - 25/09/2019 AccorHotels review
« 5 star 5 diamond property »

I am extremely satisfied with the service , my room , facilities , superb staff and great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bonn De G., We very much appreciate your comments regarding your stay at the Fairmont Rio de Janeiro Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira Fairmont Rio de Janeiro Copacabana General Manager

Leo R. Couples - 25/09/2019 AccorHotels review
« Outstanding Hotel in the correct location »

I was staying at the Hilton and didn't like the age of the facilities and switched in the middle of my stay to the Fairmont and couldn't be any more happier with that switch. The facilities and staff are top notch. The only thing they need to improve is the breakfast, not sure how you mess out oatmeal and scrambled eggs, but they were consistently bad (the view from the restaurant is nice, but the food is not good). Had lunch on the first check in day and it read whole fish on the menu and what we got was two pieces of filet of fish. The waiter at first attempted to say it was how they served it and then indicated that it was an error on the menu. If they can tighten up on the restaurant's consistency they have a 100% winner. The gym is 100% The staff are 100% The Facilities are 100% The location is 1000% I give the restaurant view/location 100% I give the breakfast a 25% of 100 rating I will stay here again on my next visit to Rio! Outstanding facilities and staff.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon Mr.R., Thank you for taking the time to tell us about your experience at the Fairmont Rio de Janeiro Copacabana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Netto Moreira Fairmont Rio de Janeiro Copacabana General Manager

Esther A. C. Business - 23/09/2019 AccorHotels review
« beyond expectations »

From front office to even security happy to assist with a smile on their face - wonderful experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Esther, We very much appreciate your comments regarding your stay at the Fairmont Rio de Janeiro Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira Fairmont Rio de Janeiro Copacabana General Manager

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