Hotel - Mercure Jakarta Kota
Mercure Hotel Mercure Hotel

Mercure Jakarta Kota

4.0/5 708 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Cash machine
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition centre

JAKARTA CONVENTION CENTER3 km / 1 mi JI EXPO KEMAYORAN3 km / 1 mi

Your meetings and events

Mercure Jakarta Kota is the perfect place for your event. Featuring the "Rekso Gradhika" ballroom, that can accommodate up to 1000 people and our new meeting rooms "Radhitya" and "Nalendra" that accommodate up to 130 people."Subhaya" and "Abhimata" rooms can accommodate up to 100 people for reception event, and "La-Tiga" rooms can accommodate up to 15 people for your U shape. All the rooms feature Wi-Fi access.

Mercure Jakarta Kota Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LA TIGA 50 m2 3 m 20 18 15 15 0
NALENDRA 62 m2 3 m 50 18 18 24 0
ABHIMATA 72 m2 3 m 100 40 30 50 30
SUBHAYA 72 m2 3 m 80 40 30 50 30
RADHITYA 165 m2 3 m 130 30 30 60 0
REKSO GRHADIKA 680 m2 4 m 550 150 150 250 300
    • Need an outdoor place to held your event?
    • Flipchart
    • Audio and video equipment
    • Podium
    • WIFI access
    • Slide projector
    • Overhead projector
    • Airconditioned meeting room
    • Wedding ceremony
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 243 rooms

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.2/5 AccorHotels Rating 2,176 reviews

Our guest reviews for
Mercure Jakarta Kota

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 708 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Tari Y. P. Families - 13/06/2019 AccorHotels certified review
« Thank you »

the staff is very friendly, helpful, and the check in and check out process is very fast. keep it up.

Van Business - 13/06/2019 AccorHotels certified review
« enjoyable room »

overall the service is very good, but I found the pipe leak in shower aquipment

Affilianto Families - 13/06/2019 AccorHotels certified review
« wawwww »

great

Dinar V. Families - 12/06/2019 AccorHotels certified review
« Good Food and Excellent Customer Service »

Food for breakfast was delicious Housekeeping & Customer Service doing great service But...need to fix & check more detail at toilet & room lamp before customer come to room (the pumbling & lamp room broken) Thanks for your services...good luck for all employee & God always bless all of you

Jess Couples - 11/06/2019 AccorHotels certified review
« Not bad, but not that great »

All the staff were friendly and helpful, the room was not bad but there was a little malfunction on air conditioning. The worst part was when there were little cockroaches appeared.

Setiyawan Families - 10/06/2019 AccorHotels certified review

Good and nice hotel

Ilma Solo - 06/06/2019 AccorHotels certified review
« Great »

Puas sekali

Tan Y. Y. Solo - 05/06/2019 AccorHotels certified review
« Bad. »

There was a strong mouldy smell in my room. The furniture and interior of the room was old. The toilet was too small.

Mervin D. Couples - 02/06/2019 AccorHotels certified review
« Nice room »

Nice room and the staff where helpfull

Anonymous Business - 31/05/2019 AccorHotels certified review

Friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely Yours, Riganda Togatorop - General Manager

Manang R. Business - 31/05/2019 AccorHotels certified review
« Excellent »

Very satiesfied, friendly staff and good atmosphere. All Food tasted delicious

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Manang R., We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely Yours, Riganda Togatorop - General Manager

Kenny Business - 31/05/2019 AccorHotels certified review
« Excellence »

I am staying in the deluxe room and having such pleasure staying there. One of the best hotel services that I've experienced!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kenny, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely Yours, Riganda Togatorop - General Manager

Theresia Solo - 31/05/2019 AccorHotels certified review
« Excellent »

The room was great and spacious, very clean and neat bathroom. There are a free snacks in the room that is delicious. Trying the dimsum and it taste good too! The only maintenance need is their air conditioner which sometimes not too cold.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Theresia, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda Togatorop - General Manager

Sunardi L. Families - 28/05/2019 AccorHotels certified review
« Feels like coming home! »

Have been staying at this great property for over 10 years and it still never fails me. Service is impeccable and rooms is spotless. Thank you Mr. Sutiyono/FOM and his team for taking such a good care of their guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sunardi L., Thank you very much for over 10 years choosing to stay at Mercure Jakarta Kota. We aim to provide exceptional service from the heart, and it is indeed gratifying to hear such wonderful comments about our team and the remarkable service that you experienced. Thank you very much once again for your time to share your experiences with us and we are all hope to welcome you very soon! Mercurely Yours, Riganda Togatorop - General Manager

Miriam Couples - 25/05/2019 AccorHotels certified review
« Very Good »

Everything is clean and nice. The staff are helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Miriam, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda Togatorop - General Manager

Mr. H. Business - 25/05/2019 AccorHotels certified review
« Big Hotel Big room, but bad WiFi »

Overall good, very nice hotel, room very big. but Wifi is bad, cannot be use, need to spend my own mobile 4G data during the day

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. In reference to your comment, I very much regret the inconvenience happened to you. It would be my greatest pleasure to share your comments with our team and will follow up your concern to prevent the same thing will not happen again in the future Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda Togatorop - General Manager

Anonymous Business - 23/05/2019 AccorHotels certified review

It would be nice if long glasses are provided in the room in addition to coffee mugs for drinking water or beer. Water drainage can be improved to open up the water entrance little more in the bathroom as the water enters into the toilet area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Takujiro Kamigatakuchi, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I took note of improvement for water drainage and please rest assure that we are taking it seriously and find ways to improve it. Your feedback is highly appreciated as this will help us improve the level of service to our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda Togatorop - General Manager

Andre Business - 21/05/2019 AccorHotels certified review
« short stay at Mercure Jakarta Kota »

room was big, near the public transportation (OLIMO Trans Jakarta Stop), but the food (even for Indonesian) was toooo salty

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Andre, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda Togatorop - General Manager

Rina Families - 14/05/2019 AccorHotels certified review
« Comfortable »

I feel comfort stay there, good food n service. I really like it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Rina, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda Togatorop - General Manager

Zahra M. Business - 13/05/2019 AccorHotels certified review
« It was excellent »

I stayed at Mercure Hotel for business. Needed to move from my previous room, but luckily I got a deluxe room with bigger space and windows. Unfortunately, some lamps were off no matter how many times I tried to switch them on. Maybe they're broken? But still, I loved the room and the service given to me. The staffs were soooo nice! Even though I need to say that the meal I got either a little bit too salty or even tasteless. Thank God the dessert and light meal were the best, so I didn't disappointed at all. Keep up the good work, and for the chef, I believe the quality can be improved, so please don't take my critics as an insult. I enjoyed the food anyway. Looking forward to staying at the hotel with my husband someday! Regard!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Zahra M., We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda Togatorop - General Manager

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