Hotel - Pullman Dubai Creek City Centre
Pullman Hotel Pullman Hotel

Pullman Dubai Creek City Centre Hotel

4.5/5 2,656 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Dubai International Airport
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 6AM (Paying)
    • LATE CHECK-OUT UP TO 9PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Hard tennis court  (Nearby)
  • Boat excursions

Catering

  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition and convention centre

Dubai World Trade Center8 km / 4 mi

Your meetings and events

The hotel features more than 900 square metres of easily customised space for meetings, conferences, social events or any other function, large or small.As many as nine separate meeting rooms can host up to 300 people for meetings, and up to 200 for cocktails receptions. With free and secure Internet access everywhere.Need some suggestions for innovative break ideas? Start by consulting with our Event Manager. And let our in-house IT Solutions Officer handle any tech questions.

Pullman Dubai Creek City Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 1 32 m2 3 m 0 0 14 0 0
BOARDROOM 2 79 m2 3 m 0 0 24 0 0
TAWASUL 1 91 m2 4 m 80 22 24 32 50
TAWASUL 2 91 m2 4 m 80 22 24 32 50
TAWASUL 3 91 m2 4 m 80 22 24 32 50
IDRAK 2 92 m2 3 m 70 24 24 30 40
IRTIBAT 96 m2 3 m 70 30 24 32 50
IDRAK 1 104 m2 3 m 70 20 24 30 40
KALIMAT 113 m2 3 m 90 26 30 40 50
IDRAK 1 + 2 196 m2 3 m 120 0 0 60 100
TAWASUL 1 + 2 + 3 273 m2 4 m 200 70 0 120 170
    • Syndicate rooms
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 317 rooms
  • 72 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 10 family rooms
  • 35 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.5/5 AccorHotels Rating 9,120 reviews

Our guest reviews for
Pullman Dubai Creek City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,656 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Fahad A. Business - 15/10/2019 AccorHotels review
« Medium (at best) »

1. Double charged me for laundry, matter under investigation with your employee Miss Marivie from Accounts department. 2. The unfriendly Egyptian receptionist didn't give us any late checkout & insisted on the same time of checkout.

Syed S. A. Business - 14/10/2019 AccorHotels review
« Excellent Customer Experience »

Over all experience was great, the ambient was superb with excellent hospitality. I meet some great staff of Pullman, one of them was Shivm. He helped us in deciding our room, I was new to this place so he also guided me where I can find Metro station, restaurants, shopping malls nearby and I never hesitate while talking to him as he acted like I was his old friend. Talking about hospitality, I also meet Aqsa Jahangeer. She possesses true quality of respect and honor. Although I have heard a lot about Pullman, but she really certifies the image of Pullman and made me a really big fan of this hotel through her attitude and behavior

Raymond C. Business - 13/10/2019 AccorHotels review
« The complimentary birthday note and cake was a nice touch »

The TV and its LAN connection in my original room had a lot of problems - switching itself off every few minutes. It had no image and just sound every few minutes after highlighting the first problem to the front desk. Highlighting the problem the second time did not help. I was offered a room switch after highlighting the problem for the third time. I accepted the room switch and faced different issues. The sink in the bathroom was not draining and the shower head was not functioning well. Highlighted these problems to the front desk but they were not resolved. Apart from the issues highlighted above, my experience with the hotel and staff were pleasant.

Hsl Business - 13/10/2019 AccorHotels review
« Satisfied »

Prompt housekeeping services. Housekeeping staff are very friendly and approachable unlike those staff at the reception.

Zubair H. S. Business - 13/10/2019 AccorHotels review
« It was good to reconnect with Pullman »

I have been staying at Pullman Hotel Deira City Centre since 2013. However, this stay was after one year or so. So it was good to reconnect with the hotel. Overall, the stay was excellent. Staff is cooperative and ever smiling, specially Naveed, Ali and the Reception staff Verven. Apart from its great location in Deira and proximity to Airport, the best part is adjacent City Centre. It is extremely convenient to walk into one of the leading malls in the city and to be able to shop there or unwind in one of the restaurants. Overall, a good value for money and would strongly recommend a stay there. My wife and family have also stayed there and they really like it as the hotel gives a very homely and cosy environment.

Bassey D. E. Business - 13/10/2019 AccorHotels review
« A thoroughly refreshing experience »

I enjoyed every bit of it.

S. S. Business - 12/10/2019 AccorHotels review
« Got Great experience in staying here. »

Location is excellent , easy mobility, accessibility to anywhere, metro is at the corner of the hotel. ambiance is fantastic, service was good, hospitality was outstanding. Hence strongly recommended for staying here.

Roland Business - 12/10/2019 AccorHotels review
« perfect »

Like always the stay in the hotel was friendly in nice. the fitness area looks, after the renovation, very nice but what a pitty the new spinning bikes are useless.... I missed the old one very much. No show, all going perfect - please, if you have it down in your cellars, but it back. Thanks a lot.

Siaknder M. Business - 11/10/2019 AccorHotels review
« Sikander M. »

Great location with direct access to City Center Mall. Upon arrival we have been welcomed warmly and smooth check in was made. The staff was courteous and friendly.

A. Business - 10/10/2019 AccorHotels review
« Very Satisfied »

Great experience

Margaret E. Couples - 10/10/2019 AccorHotels review
« A pleasant stay »

We had a very nice stay. The room was comfortable and clean.A

Dr L. H. Couples - 09/10/2019 AccorHotels review
« Relaxing stay »

Relaxing, great location lovely pool

Pip F. Friends - 08/10/2019 AccorHotels review

Satisfied and room is clean.

Jean-marc K. Solo - 08/10/2019 AccorHotels review
« Very Good »

It was very good and always enjoy it when staying there, but regret that everytime when asked for complimentary upgrade..desk people look at each and the one not dealing with me always respond negatively. It feels like that if your face not "good" enough you will not get the complimentary upgrade..that why i did not rate you excellent.

Ajs Solo - 07/10/2019 AccorHotels review
« Great location to Dubai International airport »

Great location, great staff. Hotel itself not so great. Needs a good refurbishment and avoid dark colours. Felt very stuffy and hard to breathe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We appreciate you sharing to us your feedback following your stay at Pullman Dubai Creek City Centre. It is so true that we are blessed to have the perfect location adjacent to one of the best malls of Dubai, City Centre Deira Mall. A great leisure, entertainment and shopping retreat just at the doorstep. Thank you for highlighting the great service delivered by our passionate 'Heartists'. Your comments about the rooms and furniture were well noted. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Murtada A. M. Business - 07/10/2019 AccorHotels review
« Great stay. »

1- Easy check in & check out. 2-Very good accommodation. 3-Friendly and helpful staff.

Patrick Solo - 07/10/2019 AccorHotels review
« Relaxing stop over en route home from Singapore »

I responded a bit late via email then telephone to an offer for a discounted rate at the hotel just before my trip to Singapore. I didn't actually pay to book my room. However, after my trip I had a stop-over in Dubai and proceeded to the hotel where nonetheless I was still offered a room at the discounted rate (even though the hotel was quite full). I think that is great flexibility in dealing with last minute travelers. While check-in was being sorted I was greeted with the usual courtesy and friendliness that this hotel offers. Since it's connected to the City Centre mall on the second floor I decided to step out and have dinner at one of the many food courts, did some shopping and then turned in. The next day (after a hearty breakfast in the hotel restaurant) I went to town via the metro. There is a station just at the entrance to the mall so I didn't have to walk far. On returning I took a swim in the temperature controlled pool on the rooftop. The pool is heated in the cold months and cooled in the hot months. I then went into the mall for some last minute shopping. I got back to my room and ordered a sandwich from the room service menu. Service was quite fast and the meal was both tasty and filling together with the fries it is served with. I checked out early the next day for my flight and asked for a cab to the airport which the reception was happy to arrange from the ones waiting in the parking lot. The combination of location as well as good service and luxury make this an ideal hotel for business trips, stop overs, as well as holiday destination hotels.

Arij B. H. Business - 07/10/2019 AccorHotels review
« Exceptionally enjoyable, wish could stay more »

It was worth stay in PULLMAN, being accor member offered special treatment. Location superb, 3 course meal excellent, room spacious, atmosphere terrific, going to come back for more.

Ali R. S. Families - 06/10/2019 AccorHotels review
« Excelent »

I really enjoyed staying at pullman hotel

M U. W. Solo - 06/10/2019 AccorHotels review
« Ok ok »

My experience was ok ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to reply to our survey regarding your stay at the Pullman Dubai Creek City Centre. I can see from the rating that you have encountered some issues during your stay. Would you kindly elaborate more, so we can address the issues and make sure that your next stay with us will go smoothly. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

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