Hotel - ibis Fes
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Fes Hotel

3.5/5 935 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Public outdoor parking
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Currency exchange
  • Concierge

Leisure and activities

  • Outdoor unheated pool

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

ibis Fes Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
IMOUZER 36 m2 3 m 18 10 12 15 12
IFRANE 165 m2 3 m 140 35 45 60 38
    • Flipchart
    • Day light
    • Airconditioned meeting room
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 123 rooms

Our restaurants and bars

See all our restaurants and bars
3.9/5 AccorHotels Rating 1,098 reviews

Our guest reviews for
ibis Fes

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 935 reviews
Cel Couples - 15/07/2019 AccorHotels certified review
« Level of service acceptable »

Overall it was acceptable . One remark although : no small towel available in the bathroom . When I asked for it , I was told by reception that it was the Hotel policy .

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHARAF-EDDINE L., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Laila Families - 03/07/2019 AccorHotels certified review

Un excellent hôtel

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMINE B., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mouchrif Couples - 18/06/2019 AccorHotels certified review

Un excellent hôtel

Our hotel has responded to the review
Our hotel has responded to the review

Dear LARBI A., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ghtasse Families - 18/06/2019 AccorHotels certified review

Incroyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAHER B., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Tori Solo - 30/05/2019 AccorHotels certified review
« Great location but needs maintenance »

The location is great as it is right next to the train station. The staff is friendly but they speak limited English and are not too knowledgeable about the area. It would be great if they know a little more as that would help tourists. The room is decent and the bed is comfortable. But the elevator didn’t work for one day and climbing up the fire escape was not easy for everyone. It was doable for me but I cannot imagine people with physical challenges. Overall, it is conveniently located and my stay was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VOONCHIN P., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lester H. Friends - 21/05/2019 AccorHotels certified review
« Very enjoyable. »

Nice rooms, friendly staff and in a good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LESTER H., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

M. M. Business - 17/05/2019 AccorHotels certified review
« dirty hotel and chaotic I do not recommend »

it really fu** hotel fu** restaurant fu** meals and the prices it was expensive compared to the quality

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. M., Thank you for taking the time to tell us about your experience at the ibis Fes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 10/05/2019 AccorHotels certified review

Standards are the same

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALI J., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Toni Solo - 27/04/2019 AccorHotels certified review
« Great location and settings, badly need uptating and renovation. No sound proofing »

Great location and nice garden and swimming pool. The rooms are noisy, you hear conversation and television from next rooms and the one below and above and everything from the corridors. The rooms need a compled remodelling, the carpets are stained, the painting is peeling, the matress is poor. The painting and coucking in the bathroom, just pathetic.The staff at the desk was professinal and knowleadgeable but they should learn how to smile occasionally. The staff at the bar...just terrible. Overall not much to recommend

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTONIO S., Thank you for taking the time to tell us about your experience at the ibis Fes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Kader Families - 01/02/2019 AccorHotels certified review
« very kind staff »

enjoyed my stay at ibis Fez and intend to use IBIS hotels in Morocco again...I would like to thank the staff of IBIS Fez for making me so welcome ....They made me feel very important.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A B., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jürgen Solo - 27/01/2019 AccorHotels certified review
« Gut »

Gut

Our hotel has responded to the review
Our hotel has responded to the review

Dear JRGEN S., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Tomas Friends - 23/01/2019 AccorHotels certified review
« Hotel was fine, but city not »

Hotel stuff refused to order me taxi, when i called them during heavy rain, they told me that they do not have any number to any taxi service, nor any car. They so forget to gave me Welcome drink, i need to ask next day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TOMAS A., Thank you for taking the time to tell us about your experience at the ibis Fes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dava D. Families - 16/01/2019 AccorHotels certified review
« Great location, right outside of the train station »

it was ok there was a mix up with the reservation. My family and I missed the check in as we weren't aware there wasn't an overnight train to Fes from Marrakech. we go there a day late and instead of honouring our late check in, we were charged for another day! any other establishment would have honored the one day check in.. .... but hey its Morocco not USA!

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVA D., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Derrick Solo - 04/01/2019 AccorHotels certified review
« Next to train station, good breakfast, good WiFi »

The shower gel keep running out and I have to ask for more every day during my 3 nights stay. The pillow is too soft for my liking. Everything else are fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YEE HWA Q., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mr I. Couples - 01/01/2019 AccorHotels certified review
« Second Rate Staff, Unsociable and Poor Customer Service »

The first person whom I made conversation with at the front desk (tall, light skinned and wearing glasses) was the rudest person ive met. He felt that having personal conversations on his mobile phone were more important than checking in guests. Little did he know i understand and speak darija perfectly. My wife who is Moroccan also understood and was disappointed at his behaviour. Later on we went tonsit poolside and it was a little cold and I wanted tea to warm me up. I waited 45 mins for the servung staff to approach me and ask if i wanted anything but they did not come. I went into the serving area or bar and it looked like the serving staff had been drinking and i ordered tea off him. I took it out and drank it he didnt return after 30 mins so then i came back in to pay for the tea as he was sitting holding his head. The bed was ok, i asked for more towels which didnt arrive. The staff were unsocial and didnt have a customer service bone in their body. Brilliant location next to the train station, shame about the lazy and unprofessional staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WASIM I., Thank you for taking the time to tell us about your experience at the ibis Fes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

John P. Couples - 31/12/2018 AccorHotels certified review
« Mr John P. »

We had a good stay and happy with the service we recieved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN P., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Adam Friends - 13/12/2018 AccorHotels certified review
« Good Stay »

Went for a budget holiday to Fes and the Hotel was nice. Room was as expected. Needed the basics to help us get through our stay in Fes. The beds were a bit on the hard side but manageable. Heard lots of noise one night of doors opening and closing constantly on our floor but not the hotels fault. Front desk was great and very helpful. The garden terrace was great. Very easy to get a cab from hotel to the blue gate or airport. The obvious update would help the hotel even more but I think it is a good 3 star hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADAM B., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Couples - 27/11/2018 TripAdvisor review
« One night in Fez - 11 2018 »

Right in the centre of Fez - A standard Ibis hotel, you know what you are going to get. It was clean and warm and the bed was very comfortable. The rooms are small but fine for a few nights. Price was OK. Private parking ( small charge) - Will stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your feedback following your stay at ibis Fes. It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Waiting to welcome you again, we pray you to believe, Madam / Sir, the expression of our feelings the best..

Margaret W. Couples - 26/11/2018 AccorHotels certified review
« A safe ,clean hotel in a good location for all transport. »

We found the hotel staff helpful and friendly,the room was small but clean but we expect this from an Ibis. The hotel is situated in a lovely garden and although it was November we could sit out on an evening with a drink.Taxis , tours and trains were very close.The breakfast was adequate but we would have liked a little more fresh fruit. The room at the front of the hotel was noisy during the night from noise in the street. On our morning of leaving the desk staff offered to make us a coffee at 4:30 .

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARGARET W., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Maz Families - 21/11/2018 AccorHotels certified review
« Poor condition of hotel and disingenuous pricing policy »

Shabby condition of rooms and paid more than expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAZHAR K., Thank you for taking the time to tell us about your experience at the ibis Fes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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