Hotel - Sofitel Biarritz le Miramar Thalassa sea & spa
Sofitel Hotel Sofitel Hotel

Sofitel Biarritz le Miramar Thalassa sea & spa Hotel

4.0/5 1,538 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
    • Solarium
    • Tanning salon
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Archery (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24H/24H
    • Opening hours : Week-end 24H/24H

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Brunch is served every Sunday from 11am to 3pm, dedicated buffet with entertainment for children

Hotel location

Companies and event centres nearby

Congress centre

BELLEVUE1 km / 0.63 mi CASINO MUNICIPAL0.1 km / 0.06 mi

Your meetings and events

An inspiring conference venue in Biarritz, this luxury hotel offers high-tech meeting facilities along with delegate packages that alternate business with thalassotherapy sessions and leisure activities.Hold a meeting for up to 20 guests in the Villa les Vagues executive boardroom, with ocean views, soundproof interiors and a touch-screen display for audiovisual equipment. Arrange a conference or cocktail reception for up to 250 in Arnaga and Ainhoa.InspiredMeetings planners help you with sur mesure meeting configurations and creative catering options. With a location just ten minutes from the airport and train station in Biarritz, you can be sure of a successful corporate event.

Sofitel Biarritz le Miramar Thalassa sea & spa Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
PETIT RELAIS 60 m2 2 m 50 25 50 30 0
VILLA DES VAGUES 103 m2 3 m 0 0 19 0 15
ARNAGA 105 m2 3 m 80 25 70 50 60
B DINER 110 m2 2 m 90 35 90 45 0
AINHOA 160 m2 3 m 120 40 100 80 60
B DEJEUNER 170 m2 0 m 90 35 100 45 0
AINHOA+ARNAGA 260 m2 3 m 200 50 150 150 120
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • WIFI access
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Our 126 peaceful rooms with comfortable "MyBed" beds look out over the magnificent beach and ocean. Treat yourself to a relaxing, unforgettable break.

  • 126 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 70 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Pay per view channel(s)
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Our thalasso and spa offers

4.4/5 AccorHotels Rating 8,735 reviews

Our guest reviews for
Sofitel Biarritz le Miramar Thalassa sea & spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,538 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
984oskara Couples - 20/08/2019 TripAdvisor review
« Soon up for refurbishment »

Starting to show wear and tear. The bar ( both lobby and pool) is outrageously expensive, charging 14€ for 15 cl glass of basic white and red and is therefore empty most of the time. Same goes for the restaurant that charge Michelin star price for below average food and service. One of two elevators where out of service most of our stay.

Tarik Friends - 15/08/2019 AccorHotels review
« Great but still a bitter feeling »

Experience was only ok due to the lack of good service driven by a lack oc resource and the unfriendliness of some of the staff in the restaurant. 2 examples: it took up to 35mn to get a coffee at breakfast and 45mn to get lunch around the pool. The kitchen is clearly under staffed as it took them 25mn to prepare a fruit bowl!!!!!! For the price they charge you, the service should be comparable to a real 5 stars. Here we are barely a 3 stars. Room was great, pool is fantastic, access to the beach is royal.

Louis G. Couples - 11/08/2019 AccorHotels review
« poorly maintained property in need of top down renovation. Poor value for the money. »

Staff was pleasant but that's about all that is positive about this old Sofitel. Rust everywhere on balcony. musty odor in bathroom. Bidet, really?? design of bathroom is clunky. Corridors are like dark caverns. For $900 per night being offered a room at level -1 is a complete turnoff !! Spa downstairs is not attractive, it is like going to a dark cavern. Overall property is dated and overpriced. Very disappointed. For $900 per night in South-western France we can find a lot more value than the Sofitel in Biarritz. We will definitively not recommend this property to any of our friends and family.

Anonymous Solo - 06/08/2019 AccorHotels review
« Very poor property, feel like being cheated »

As many guests described the property has been badly maintained. Room service list is short and has nothing to do with cuisine française. SPA is, sorry, funny. All in all - overpriced bad property and service without feeling ashamed to loose its guests.

Naomi A. Friends - 01/08/2019 AccorHotels review
« SERVICE AND FACILITIES EXCELLENT »

Well run hotel. Staff very helpful. Only one criticism, the air conditioning not working properly!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for rating the Sofitel Biarritz Le Miramar Thalassa sea & spa. We hope we will have the pleasure to welcome you during a future trip in the Basque Country. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager

Kira Z. Couples - 27/07/2019 AccorHotels review
« A comfortable and cosy hotel ! »

A very good 5 star hotel with the charm of the 1970s. Certainly not a Grand Hotel but definitely worth the price. Everything was very satisfying apart from the restaurant which leaves plenty of space for improvement of service and food quality. It is very well located with direct beach access.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you very much for sharing your experience following your stay at the Sofitel Biarritz. It is a pleasure to read your positive words which have been communicated to all our Ambassadors who are dedicated to offer you Magnifique moments. Looking forward welcoming you for a next visit on the Basque Coast. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager

Anonymous Families - 25/07/2019 AccorHotels review
« Great service, needs refresh »

Great service, up to the 5 stars standard. The facilities need a complete renovation though. This could become a palace.

Peter Families - 24/07/2019 AccorHotels review
« great location hotel a bit shabby »

great location hotel a bit shabby. drinks and food over priced

Susan Couples - 24/07/2019 AccorHotels review
« Nice position in Biarritz but hotel could do with updating and quality of service. »

We enjoyed being in Biarritz and the position of the hotel was very good in relation to the activities we enjoyed. However, having stayed in several Sofitel hotels the Miramar falls short of the standard I have come to expect from the organisation. In our experience it certainly wasn't 5 star. Our room was dark with tired furnishings and the bathroom was very '1970's'. We would have appreciated a coffee machine and kettle in the room. We had a drink and a meal in the bar on our first evening. We had to ask twice for a food menu and the food when it arrived was vey average at very expensive prices. It did not encourage us to eat in the restaurant either for breakfast or dinner so we always went elsewhere in Biarritz. The heated outdoor pool was very nice but again dated. The indoor pool and facilities are in serious need of renovation! The changing facilities are where? The space was dark and unwelcoming. Disappointing.

Anonymous Couples - 24/07/2019 AccorHotels review
« Very relaxing and enjoyable. »

It was a wonderful stay. The only thing I would suggest is to give a better tour of the spa and the facilities at the beginning of the stay and explain where to get new robes after services.

Family - 21/07/2019 TripAdvisor review
« Well-located hotel with great pool and excellent service »

We spent four nights at this Sofitel in July 2019 - in a Junior Suite with sea view. It was wonderful waking up to the crashing waves. The food was good, the service was excellent - we had an amazing time. The pool area is an asset to the property. The only down-side is that the hotel feels like it needs a refresh, there is rust staining on the outside of the hotel, the balconies and rooms look tired - but it didn't affect our enjoyment of the property

Mairead W. Families - 19/07/2019 AccorHotels review
« Great staff & great service and facilities. Exterior of hotel needs a Renovation »

5 star service and staff. Restaurant just ok for lunch. Menu could be improved. Exterior of hotel needs renovation Our rooms were 225 & 227 and were noisy early in the morning as trucks were coming to the front of the hotel but it was t a big deal

Mj K. Couples - 19/07/2019 AccorHotels review
« Mrs »

Good location, nice room Extremely friendly and helpful front office, receptionist. Housekeeping not very responsive and service at bar/ restaurant rather slow. Thalassotherapy very disappointing.

Paul M. Friends - 17/07/2019 AccorHotels review
« Great hotel in an excellent location. »

We had a very relaxing stay in a great location. The service was first class from the moment we arrived to the moment we left. All in all a super hotel with fantastic facilities and fantastic staff. The only negative was the price of the drinks around the poolside, which meant that we left the hotel for a glass of wine etc rather than stay within the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your experience following your stay at the Sofitel Biarritz. It is a pleasure to read your positive words which have been communicated to all our Ambassadors who are dedicated to offer you Magnifique moments. Looking forward welcoming you for a next visit on the Basque Coast. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager

Mark H. Couples - 17/07/2019 AccorHotels review
« Luxury »

Great luxurious hotel. Some areas need updating and a little expensive especially the drinks

Alberto G. Couples - 13/07/2019 AccorHotels review

The room needs to be renovated , quité nosy I am a regular guest at Sofitel and the room was quite disappointing

Anonymous Friends - 12/07/2019 AccorHotels review
« Room in need of updating. Bad odour in corridor outside bedroom. »

Overpriced. Not up to 5 star quality. Tried a few times to find out what services were available in spa etc but ladies on desk just spoke to each other and ignored us so had to abandon the idea.

Stephen M. Couples - 10/07/2019 AccorHotels review
« Beautiful location »

We stayed at the hotel for only one night as we were on a very quick visit to Biarritz but we would have loved to stay longer. The location on the beachfront was perfect, the service perfect and the room beautiful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

Family - 09/07/2019 TripAdvisor review
« Awesome and amazing stay »

Our family holidays in Sofitel Miramar was a wonderful and amazing time , thank you for the hospitality and wonderful service, special the surprise for our son , who had his 5th birthday, the amazing view - just wow

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashley, Thank you very much for sharing your experience following your stay at the Sofitel Biarritz. It is a pleasure to read your positive words which have been communicated to all our Ambassadors who are dedicated to offer you Magnifique moments. Looking forward welcoming you for a next visit on the Basque Coast. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager

Anonymous Couples - 06/07/2019 AccorHotels review
« Great service! »

Everyone at the hotel was extremely helpful and attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your experience following your stay at the Sofitel Biarritz. It is a pleasure to read your positive words which have been communicated to all our Ambassadors who are dedicated to offer you Magnifique moments. Looking forward welcoming you for a next visit on the Basque Coast. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager

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