Hotel - Sofitel Biarritz le Miramar Thalassa sea & spa
Sofitel Hotel Sofitel Hotel

Sofitel Biarritz le Miramar Thalassa sea & spa Hotel

4.0/5 1,489 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 20  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
    • Solarium
    • Tanning salon
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Archery (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24H/24H
    • Opening hours : Week-end 24H/24H

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Brunch is served every Sunday from 11am to 3pm, dedicated buffet with entertainment for children

Hotel location

Companies and event centres nearby

Congress centre

BELLEVUE1 km / 0.63 mi CASINO MUNICIPAL0.1 km / 0.06 mi

Your meetings and events

An inspiring conference venue in Biarritz, this luxury hotel offers high-tech meeting facilities along with delegate packages that alternate business with thalassotherapy sessions and leisure activities.Hold a meeting for up to 20 guests in the Villa les Vagues executive boardroom, with ocean views, soundproof interiors and a touch-screen display for audiovisual equipment. Arrange a conference or cocktail reception for up to 250 in Arnaga and Ainhoa.InspiredMeetings planners help you with sur mesure meeting configurations and creative catering options. With a location just ten minutes from the airport and train station in Biarritz, you can be sure of a successful corporate event.

Sofitel Biarritz le Miramar Thalassa sea & spa Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AINHOA 160 m2 3 m 120 40 100 80 60
AINHOA+ARNAGA 260 m2 3 m 200 50 150 150 120
ARNAGA 105 m2 3 m 80 25 70 50 60
B DINER 110 m2 2 m 90 35 90 45 0
PETIT RELAIS 60 m2 2 m 50 25 50 30 0
VILLA DES VAGUES 103 m2 3 m 0 0 19 0 15
B DEJEUNER 170 m2 0 m 90 35 100 45 0
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • WIFI access
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 126 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars

Our thalasso and spa offers

4.4/5 AccorHotels Rating 8,338 reviews

Our guest reviews for
Sofitel Biarritz le Miramar Thalassa sea & spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,489 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 14/05/2019 AccorHotels certified review
« Nice weekend in Biarritz »

Nice staff Very good outdoor pool Rooms are a bit outdated but with a lovely view Great location

Mary R. Couples - 14/05/2019 AccorHotels certified review

Pleasant,helpful staff. Very clean. Lovely view,pool,spa.

Anna A. Families - 06/05/2019 AccorHotels certified review
« Unforgettable holidays. Relax and enjoy. »

Very pleasant days in cool place. So comfortable room! Especially beds. Very relax sleeping. I like the thermal swimming pools very much! Hotel service is excellent! I want back)

Anonymous Couples - 02/05/2019 AccorHotels certified review
« Estupenda »

.

Marc C. Friends - 28/04/2019 AccorHotels certified review
« It was a delightful 3 day stay. »

Lovely hotel, very clean and well located. Comfortable room with ocean view. Beautiful spa and pool. The entire staff was very courteous and always very helpful. The breakfast buffet was excellent.

Bernard Z. Couples - 26/04/2019 AccorHotels certified review
« A Very Fine Welcoming Hotel »

Just responding now because I arrived home just yesterday. Will be writing a personal e-mail of appreciation to Mr. Bruno Sagne to praise the professionalism and decency of Marcos Romero, Front Office Manager. I had a problem and Mr. Romero handled it immediately upon his knowledge. I was most appreciative of his help.

Kim H. Couples - 25/04/2019 AccorHotels certified review
« Fabulous stay - great service »

We had two wonderful days in Biarritz made all the better by our stay at the Miramar. The view from the room was stunning, the spa was great and breakfast was magnificent. The staff were so friendly and helpful

Jeffrey D. Couples - 18/04/2019 AccorHotels certified review
« Past all expectations »

Couldn’t ask for anything more Everything superb

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate the time you took to answer our satisfaction survey following your recent stay at the Sofitel Biarritz Le Miramar Thalassa sea & spa. It is a pleasure to read that your experience met your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to see you again very soon. Sincerely, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

Malcolm E. Business - 17/04/2019 AccorHotels certified review
« Extremely comfortable hotel in excellent location »

I have stayed in this hotel many times in recent years and the excellent standards of service were maintained.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your experience following your stay at the Sofitel Biarritz. It is a pleasure to read your positive words which have been communicated to all our Ambassadors who are dedicated to offer you Magnifique moments. Looking forward welcoming you for a next visit on the Basque Coast. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager

Fred Couples - 04/04/2019 AccorHotels certified review
« Comfortable if a bit dated »

Friendly hotel staff Restaurant was ok Rooms comfortable but in need of refurbishment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

Anonymous Friends - 04/04/2019 AccorHotels certified review
« Cocooning »

Reposante

Our hotel has responded to the review
Our hotel has responded to the review

Chère Madame, Nous vous remercions d'avoir pris le temps de nous faire part de vos impressions à la suite de votre séjour au Sofitel Biarritz Le Miramar Thalassa sea & spa. C’est avec grand plaisir que nous lisons que votre séjour s'est déroulé à la hauteur de vos attentes et que vous avez apprécié le calme de notre établissement. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir à nouveau pour une future escale détente sur la Côte Basque. Bien cordialement, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

George T. Couples - 29/03/2019 AccorHotels certified review
« ok »

Helpful personnel Very old and neglected Hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

Isabelle V. Solo - 23/03/2019 AccorHotels certified review
« Excellent »

A pleasure to Stay with kind People professional staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you very much for sharing your experience following your stay at the Sofitel Biarritz. It is a pleasure to read your positive words which have been communicated to all our Ambassadors who are dedicated to offer you Magnifique moments. Looking forward welcoming you for a next visit on the Basque Coast. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager

Cecilia C. S. Couples - 19/03/2019 AccorHotels certified review
« excellent treatments, frustrating noises due to renovation works at the Hotel. »

I am a long standing client. Unfortunately this year the hotel was been refurbished during my stay.. The constant nose created by the ongoing works caused me a lot of distress.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate the time you took to answer our satisfaction survey following your recent stay at the Sofitel Biarritz Le Miramar Thalassa sea & spa. We are sorry to read that you've been distressed by the ongoing work at the hotel. Please accept our sincerest apologies for the inconvenience. We hope that we will have the opportunity to host you during a next travel to French Basque Country. Sincerely, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

M. Solo - 12/03/2019 AccorHotels certified review
« Resort hôtel at heart of Biarritz »

Nice stay in cosy hôtel Though some rooms Will start to need refurbishment Still there is a cosy atmosphère in this hôtel Heated outside pool in front of océan is a plus

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur, Nous vous remercions d'avoir pris le temps de nous écrire à la suite de votre séjour au Sofitel Biarritz Le Miramar Thalassa sea & spa. Nous sommes ravis de lire que vous avez passé un agréable séjour parmi nous et que vous avez apprécié l'ambiance cosy de notre établissement. Soyez assuré que nous prenons en compte vos remarques et les transmettons à la direction dans une démarche d'amélioration permanente. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain passage dans la région. Cordialement, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

A. Couples - 24/02/2019 AccorHotels certified review

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur, Nous vous remercions d'avoir pris le temps de nous faire part de vos impressions à la suite de votre séjour au Sofitel Biarritz Le Miramar Thalassa sea & spa. C’est avec grand plaisir que nous lisons que votre séjour s'est déroulé à la hauteur de vos attentes. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir lors de votre prochain passage dans la région. Bien à vous, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

Kenneth M. Couples - 17/02/2019 AccorHotels certified review
« Would like to see improvements »

Well located with great external pool. Access to room required use of stairs which was inconvenient with baggage. Room and bed comfortable but lighting was poor and no convenient outlets for charging phone, tablet etc. Room price reasonable but food and beverages overpriced

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate the time you took to answer our satisfaction survey following your recent stay at the Sofitel Biarritz Le Miramar Thalassa sea & spa. We are glad to read that you have had a good stay among us and that you have enjoyed the location and the outdoor pool overlooking the ocean. Be assured that your observations have been communicated to the management in order to improve the quality of our services. We hope we will have the pleasure to welcome you for a future stay on the Basque Coast, Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager

Anonymous Friends - 30/01/2019 AccorHotels certified review
« Everything was great »

Special thanks to the staff. Everybody was very kind and so helpful. The room was comfortable and extremely clean. The restaurant had a very polit staff and extremely kind. The food was beautiful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you very much for sharing your experience following your stay at the Sofitel Biarritz. It is a pleasure to read your positive words which have been communicated to all our Ambassadors who are dedicated to offer you Magnifique moments. Looking forward welcoming you for a next visit on the Basque Coast. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager

Anonymous Couples - 15/01/2019 AccorHotels certified review
« Strict minimum »

Spa lamentable...

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur, Je suis sincèrement navrée que votre expérience au Sofitel Biarritz n'ait pas été à la hauteur de vos attentes, notamment en ce qui concerne le SPA. J'ai essayé de vous joindre sans succès pour avoir plus de détails. Soyez assuré que votre satisfaction est notre priorité et que tous vos retours sont partagés avec l'ensemble des équipes. Je reste bien évidemment à votre disposition au 05 59 41 35 05 pour en parler avec vous. Dans l'attente du plaisir d'un prochain contact, Très cordialement Emmanuelle Cabannes Mahé Directrice Communication et Expérience Client

Anonymous Families - 13/01/2019 AccorHotels certified review
« Great! »

Excellent location. Comfortable room. Very friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for taking the time to give us a feedback following your stay among us. We are glad to read that you enjoyed your stay in Biarritz and in particular the location of the hotel, the comfort of the rooms and our welcoming staff. We hope to see you again very soon. Sincerely, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

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