Hotel - Le Régina Biarritz Hotel & Spa-MGallery
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Le Régina Biarritz Hotel & Spa-MGallery

4.5/5 1,052 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Congress centre

ESPACE BELLEVUE0.8 km / 0.5 mi

Your meetings and events

For seminars, board meetings and business meetings, the Golf, Aquitaine and Adour rooms feature the latest in technology, ensuring the success of your events with quality service.Organize an event like no other: Privatize the hotel and hold your plenaries on the central patio, where a glass roof infuses the space with natural light (minimum 60 people).Impress your guests with a sunset cocktail party by the side of the adjustable-depth pool.

Le Régina Biarritz Hotel & Spa-MGallery Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ADOUR 50 m2 2 m 35 20 25 30 0
AQUITAINE 50 m2 2 m 45 25 25 28 0
GOLF 60 m2 2 m 60 0 30 36 0
    • Flipchart
    • Audio and video equipment
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The ultimate in contemporary design, inspired by the heritage of the great Maisons de Couture: dark, elegant wood, sleek lines, fabrics in delicate tones and geometric patterns.An homage to the camellias and mirrors of Coco Chanel, whose unique spirit still inspires the hotel's rooms and suites.

  • 65 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 7 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Fax machine
    • Minibar
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 4,998 reviews

Our guest reviews for
Le Régina Biarritz Hotel & Spa-MGallery

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,052 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Paul &. J. Couples - 05/11/2019 Confirmed reviews AccorHotels
« A very special stay in a great hotel »

We felt very special staying at Le Régina Biarritz Hôtel & Spa. The staff were very welcoming and caring. Our room was exceptional. We loved it.

Jeremy B. Couples - 04/11/2019 Confirmed reviews AccorHotels
« Very enjoyable short stay in Biarritz »

We very much liked your hotel and all the staff who work at the hotel. The room was very nice, with a good sea and lighthouse view. The dinner in your restaurant was very good and we dined in on all 5hree nights we stayed with you. Breakfast was generally satisfactory, although at times the number of people using the restaurant was too many for the buffet on offer, with particularly shortages of cooked food available. Overall a very good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister B., We very much appreciate your comments regarding your stay at the Le Regina Biarritz Hôtel & Spa - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. We thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S.Digeon, Directrice.

Jec Couples - 11/10/2019 Confirmed reviews AccorHotels

We were looking forward to a four night stay at the La Regina (full service hotel) to conclude our week of travel in France and explore the Basque region. We were hoping to do our laundry but unfortunately, the cost of laundry service was prohibitive. How could it be that the cost to launder t-shirts/underwear was 20E PER PIECE? Is each piece washed individually? It would be cheaper to buy new than do laundry. We were told by staff that it was outside service but seems like opportunity for hotel to negotiate with vendor to improve customer service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs C., Thank you for taking the time to tell us about your experience at the Le Régina Biarritz Hôtel & Spa - MGallery. I am sorry that your experience did not meet your expectations. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, S. Digeon, General manager

Anonymous Friends - 10/10/2019 Confirmed reviews AccorHotels

Everything other than the dining experience was fine. Dinner was not very good and the wait staff was slow and disinterested. They made several mistakes with our orders, neglected to bring something I asked for three times, and did not seem to care. I would not eat there again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister D., We thank you for taking the time to write to us after your stay at our hotel. Our team is delighted that you enjoyed the place. We also thank you for your remarks, very important for us in our constant aim to improve the quality of services offered. We look forward to seeing you again on a future visit. Sincerely, S.Digeon, General Manager.

Ken K. Couples - 06/10/2019 Confirmed reviews AccorHotels
« Mr. »

My wife and I enjoyed very much our stay. The room was very comfortable, the staff was courteous and helpfu. The restaurant was very good. There was limited choice for food in the lounge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister K., We duly thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, S.Digeon, General Manager.

Daniel Couples - 03/10/2019 Confirmed reviews AccorHotels
« Magnificent »

Our stay at Le Regina Biarritz was a delight from start to finish - with a warm welcome and exceptional facilities, we left feeling well looked after and recharged. Thank you to the whole team

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister R., We very much appreciate your comments regarding your stay at the Le Regina Biarritz Hôtel & Spa - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. We thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S.Digeon, General Manager.

Becky C. Families - 23/09/2019 Confirmed reviews AccorHotels
« Overall good but some points let you down »

Our experience was very good but we were let down a little by a flicking light in our room all night which wasn’t able to be fixed and we had to ask again twice the next day for it to be sorted out. We were also disappointed that the chef flatly refused to make a hot meal for our one year old son before 7:30pm even something very simple like a pasta dish

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam C., We thank you for taking the time to write to us after your stay at Le Regina Biarritz. Our team is delighted that you enjoyed our hotel. We also thank you for your remarks, very important for us in our constant aim to improve the quality of services offered. We look forward to see you again on a future visit. Sincerely, S.Digeon, General Manager.

Demolin Families - 22/09/2019 Confirmed reviews AccorHotels
« There is room for improvement. »

Upon arrival, after 8 hours drive, the trainee at reception desk argued that there were no rooms with terrace in this hotel, despite their written confirmation. A trainee should never be alone to "welcome" customers as the first contact is the most important. Three of us stayed one week with a final bill near 10 000 €, the general manager must be petty minded to ask 12 € for a cheap cotton bag ! She is very stingy !

Anonymous Couples - 20/09/2019 Confirmed reviews AccorHotels
« Wonderful »

The hotel is absolutely lovely. We felt so relaxed and will definitely be back. Really can’t praise it highly enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam G., We duly thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, S.Digeon, General Manager.

K F. Families - 16/09/2019 Confirmed reviews AccorHotels
« Extremely relaxing, chilled and exactly what we needed! »

See above

Judith S. S. Couples - 14/09/2019 Confirmed reviews AccorHotels
« Lovely Art Deco building beautifully refurbished »

We had a great stay in a very comfortable room with stunning sea views.

José V. Friends - 13/09/2019 Confirmed reviews AccorHotels
« Good taste and nice hotel »

Being Platinum I always receive Apart of the welcome drink and something else ( chocolate bar) an UPGRADE and some particular recognition. In my last 15/20 trips to an Accord hotel this is the first time that I didn’t receive NOTHING that make feel SPECIAL . Also my friends who reserved trough EXPEDIA got a nicer room and better rate.

Anon Couples - 11/09/2019 Confirmed reviews AccorHotels
« Week spent in a stylish oceanside hotel in the charming city of Biarritz »

Clean and spacious junior suite, generous breakfast buffet, stylish main hall with music on two evenings of our stay, concierge was most helpful in recommending and making reservations in the area. All in all, a beautiful hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister R., We very much appreciate your comments regarding your stay at the Le Régina Biarritz Hôtel & Spa - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S.Digeon, General Manager.

Thomas T. Solo - 10/09/2019 Confirmed reviews AccorHotels
« Terrific stylish hotel in Biarritz with great service! »

I thoroughly enjoyed my stay at Le Regina. The room was very comfortable and the common areas were very stylish. The staff was very warm and welcoming. I would definitely stay at Le Regina on my next visit to Biarritz!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister T., We very much appreciate your comments regarding your stay at Le Regina Biarritz Hôtel & Spa - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. We duly thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, S.Digeon, General Manager.

Anonymous Couples - 09/09/2019 Confirmed reviews AccorHotels
« Soulless & Lacking in atmosphere »

Concierge staff went beyond their call of duty to fix up two excellent restaurants

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms P., Thank you for taking the time to tell us about your experience at the Le Régina Biarritz Hôtel & Spa - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, S. Digeon, Directrice

Jf M. Couples - 09/09/2019 Confirmed reviews AccorHotels
« Amazing experience »

As soon as you enter the hotel you can feel that this is going to be a unique time there. Room is really quiet despite it opens directly on the widely opened hotel center. It is also large and greatly prepared. Anyone is really kind and we had a great service experience from service desk, to the bar, the concierge and the restaurant. The food served at the restaurant is also really nice. This was really an amazing experience I highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour au Regina Biarritz Hôtel & Spa - MGallery. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. S.Digeon, Directrice.

Sara Couples - 06/09/2019 Confirmed reviews AccorHotels
« Mediocre »

The hotel interior is nice staff are nice but the rooms, our room was small and dirty, I would have expected more for a 260 per night rate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sara C., Thank you for taking the time to tell us about your experience at the Le Régina Biarritz Hôtel & Spa - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, S. Digeon, Directrice

Gregorio Couples - 30/08/2019 Confirmed reviews AccorHotels
« Excellent »

Very nice hotel, quiet, comfortable, great customer focus, very supportive staff, excellent restaurant and also very good quality of the menu at the bar. Only thing that could be improved is the decor of the restaurant and the terrace, not at the same level than the other excellent food. The quality and creativity of your chef deserves a better ‘landscape ‘.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gregorio A., We very much appreciate your comments regarding your stay at the Le Regina Biarritz Hôtel & Spa - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S.Digeon, General Manager.

Daniel M. Families - 22/08/2019 Confirmed reviews AccorHotels
« Your staff was was very welcoming »

Enjoyed th stay, pool was fun for my grandchild, staff at pool was excellent.

Anonymous Couples - 13/08/2019 Confirmed reviews AccorHotels
« Everything was perfect »

Everything was perfect, felling like at home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the Le Regina Biarritz Hotel & Spa by MGallery Collection. It is always a pleasure to receive positive feedback; your comments will be shared with our team. Furthermore, you can write a review on Trip Advisor to contribute to our ranking amongst the best hotels in Biarritz. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S. DIGEON, directrice

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