Hotel - Mercure Paris Arc de Triomphe Wagram Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Arc de Triomphe Wagram Hotel

4.0/5 760 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

LANCEL0.3 km / 0.19 mi
VUITTON0.5 km / 0.31 mi

Congress centre

PALAIS DES CONGRES0.8 km / 0.5 mi

Exhibition centre

VILLEPINTE30 km / 18.75 mi

Our rooms

The hotel offers you three levels of comfort, the Privilege Room and its range of complementary services, the Superior Room fitted with a spa bath as well as the Standard Room, each with a warm and relaxing atmosphere.

  • 43 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 10 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Free in-room mineral water
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 2,090 reviews

Our guest reviews for
Mercure Paris Arc de Triomphe Wagram Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 760 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Couples - 18/08/2019 TripAdvisor review
« Excellent Experience »

Excellent location, Could run on Champs-Elysee in the morning, Easily accessible to metros, shopping centers, and historical sites, vey helpful people in the reception, I would like to give my special thanks to Mr. Elhaj.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your kind comments ! We are delighted that you enjoyed your stay with us and that you appreciated El Hadji's work. We hope to see you again next time you are in Paris !

C. Families - 09/08/2019 AccorHotels review

Not real recognition of being platinium member

Sheila K. Couples - 28/07/2019 AccorHotels review
« Very lovely hotel and close to Arc de Triomphe »

The staff are wonderful and helpful. The room is small, but is very lovely. We very much enjoyed our stay. Breakfast was nice and were extremely grateful for good air conditioning

Khaled N. Couples - 28/07/2019 AccorHotels review
« satisfied as usual »

all was good , except for the drainage of water in the sink of my room that was not working properly. however , over all very satisfied.

Mohannad A. A. T. Business - 16/07/2019 AccorHotels review
« Never felt welcomed »

The minimum expectation of any hotel guest is a welcoming smile, that I never saw during my stay. Then as a platinum member I am entitled for some privileges which they deny me that right. For example, the next room level was available but the receptionist refused to upgrade me, I was entitled of in-room welcome amenity which I never got and even I asked but she said no! I even asked if I am not getting an upgrade at least give me a nice view she said "I will only give you what I have" well, she never even welcomed me the same way all Accor hotels welcomes a member by "Thank you for you loyalty"!. Above all, I found insects and flies in my room and asked the receptionist to spray it or do something and she said "I'll see what I can do" which results to "absolute nothing " so I had to spend more than an hour hunting those. This wasn't the first time in this hotel but definitely the last. I stayed here last year as well with my wife and I received exactly the same poor services which I assumed accidental and decided to get it another chance but now I'm sure it is what it is.

Lauren Families - 16/07/2019 AccorHotels review
« Okay, but breakfast was a huge disappointment »

Overall, my stay was fine. However, we were told that breakfast was included in our stay so one morning we decided to check it out (given it was included). The breakfast was extremely underwhelming and we both only had teas and some fruit. Upon checkout, we were charged 38 EUR for this breakfast. We were extremely disappointed and when we explained to the front desk that we were told it was included and that we barely even ate anything, they did not care and still made us pay the 38 EUR.

Jaime Solo - 13/07/2019 AccorHotels review
« Wonderful experience »

I had a wonderful experience staying at the hotel. It was easy to check in and to get a cab to the airport. The staff was very friendly.

P. Business - 12/07/2019 AccorHotels review
« Hotel well located and clean but service is not good as expected »

The hotel price is expensive only due to the location. The service is not as good as expected for the price and the brand. Staff could be rude and not friendly. A service culture training needs to be strongly reinforced. Breakfast buffet was not presenting a large range of food (in comparison with what I could find in other European big cities like London, Barcelona or Milan), and only 1 bottle of water in the room was complimentary at the arrival ( not everyday when it was the canicule). Staff, instead of serving clients, could be rude and ask the client to do things themselves (like looking for cups in the kitchen directly instead of helping and serving), while they were doing something else. I found the place generally cold and not friendly. The hotel is clean. However in bathroom there are only shower bath and shampoo, no toothbrush or amenities

Lukesh S. Families - 12/07/2019 AccorHotels review
« Great location, great service, small rooms »

we had a very good experience. Hotel was in center of Paris. Staff was very friendly and helpful. Rooms were smaller than I had expected but overall a very good experience.

Rick S. Couples - 02/07/2019 AccorHotels review
« Great location. »

Very well located and friendly staff

Schmilio Families - 01/07/2019 AccorHotels review
« Great staff! Great service. Excellent location only 2 mins from Arc de Triumph with plenty of good restaurants and shops at door step. »

Excellent stay. Very convenient for all points of interest. Rooms on the small side but comfortable and very quiet. Would benefit from much better pillows.

Nutchapol P. Couples - 08/06/2019 AccorHotels review
« Good location »

Good location but too expensive and small compare to other countries in Capital city in Europe

Alex Business - 28/05/2019 AccorHotels review
« Well located hotel unique decor and nice breakfast »

I enjoyed my stay, but arrived late and left early. The room was very comfortable and well appointed, the breakfast was much more than expected.

Couples - 20/05/2019 TripAdvisor review
« Great location: comfortable »

About a three minute walk to the Arc de Triomphe and 4 to a metro station, yet in a quiet side street, makes this an unusual spot - but one that is handy to know. Good selection of restaurants within similar walking times. Nice sized rooms for such a location which are well-appointed as is usual for Mercure hotels. Well thought out bathroom. Comfortable bed. Decent breakfast albeit pricey for what it is. Only missed receiving an "excellent" rating due to the indifference of most of the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to give us your feedback ! We are delighted that our hotel and its situation suited you . I am sorry to hear that you felt our staff was indiferent , don't hesitate to contact me directly to talk about this further. I stay at your disposal,

Daniel Business - 16/05/2019 AccorHotels review
« Pleasant stay for business, close to everything »

really pleasant stay with everything are within the few mins walking distance. Nice hotel with good breakfast . The room are small but clean and organised. The surrounding was great with metro and shopping area.

Anonymous Business - 08/05/2019 AccorHotels review
« Nice room, good service, too noisy »

This is a nice hotel in a convenient location, but the noise in the room through the night (I could not identify the source: air con/lift/other machinery) means that I am unlikely to use it again.

Anonymous Business - 06/05/2019 AccorHotels review
« Nice room and breakfast, reasonable value for Paris »

front desk was helpful

Ap Solo - 29/04/2019 AccorHotels review
« Strategic place in Paris »

Very small hotel but well maintained

Tomasz M. Business - 19/04/2019 AccorHotels review
« A nice hotel »

A nicely located hotel, easily reachable with public transport.

Traveller Business - 13/04/2019 AccorHotels review
« Central and Chic »

On a quiet side street in a vibrant district with loads of restaurants around. A very short walk from the M1 metro line and a stones throw from Arc de Triomph. Room was very comfortable. Reception very helpful.

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