Hotel - Mercure Melbourne Treasury Gardens
Mercure Hotel Mercure Hotel

Mercure Melbourne Treasury Gardens

4.0/5 2,036 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking (Paying)
  • Reduced mobility rooms
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • TULLAMARINE MEL
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Pool  (Nearby)
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff
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Hotel location

Companies and event centres nearby

Company

TELSTRA0.1 km / 0.06 mi

Congress centre

MELBOURNE CONVENTION CENTRE2 km / 1.25 mi

Exhibition centre

MELB EXHIBITION CENTRE (MCEC)2 km / 1 mi

Your meetings and events

Combining an excellent location with superb conference facilities and a range of accommodation options, Mercure Melbourne Treasury Gardens is ideally suited to hosting all types of events in Melbourne. As a Melbourne conference centre, the hotel can accommodate 12 to 260 delegates in a range of function styles, making it the perfect choice for everything from boardroom meetings, training sessions and seminars, to large conferences, cocktail events and banquets. Each meeting room is modern and well presented, with a variety of conference tools available, such as video conferencing and projection equipment, audio and video equipment, a lectern and podium, and Wi-Fi and cable internet access. A dedicated events team is on hand to assist with event enquiries.

Mercure Melbourne Treasury Gardens Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MELON 38 m2 3 m 30 12 20 20 30
APPLE 64 m2 3 m 40 24 24 24 30
PEAR 72 m2 3 m 60 25 30 40 50
FIG 125 m2 3 m 110 40 30 60 90
GRAPE 238 m2 3 m 260 60 0 140 200
    • Flipchart
    • Screen
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • WIFI access
    • Airconditioned meeting room
    • Conference hotel
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 164 rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 11,325 reviews

Our guest reviews for
Mercure Melbourne Treasury Gardens

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,036 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Couples - 14/06/2019 TripAdvisor review
« Return stay »

I have stayed at this hotel many times over the last 17 years and I must say that this was one of the most enjoyable. The staff are tremendously helpful and the rooms have been updated. The room was very spacious and clean and the balcony that looked over the Gardens was lovely. If I was to be critical, I might just like to say that the bathroom was a little squeezy, but in saying that it was well appointed and clean and modern. The King size bed was extremely comfortable and we had a restful nights sleep. Thank you for a lovely comfortable stay.

Gerry Solo - 10/06/2019 AccorHotels certified review

lovely hotel - only concern was the price of the food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerry O., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Andrew Business - 09/06/2019 AccorHotels certified review
« Fantastic service sets this hotel apart »

I've stayed quite a few times, and am always impressed by the very high standard of service all round. I was pleasantly surprised to receive a garden view room upgrade, and my loyalty was well acknowledged. Dinner in "Hop Sing" was delicious...I can highly recommend the pork belly. The room, although compact was spotless and comfortable, and the clever design meant the compact bathroom was not too small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew D., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Robyn B. Couples - 09/06/2019 AccorHotels certified review
« Pleasent staylightin »

Lighting a problem or lack of it .Can't see to do makeup or read in bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeff B., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Amber S. Families - 08/06/2019 AccorHotels certified review
« Disappointed »

Very disappointed in the customer device when checking in and out . Room was very dated with hard uncomfortable bed .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amber S., Thank you for taking the time to tell us about your experience at the Mercure Melbourne Treasury Gardens. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew

Melissa Business - 08/06/2019 AccorHotels certified review
« Comfortable, clean, great location, thin walls but overall enjoyable 2 weeks »

The location is excellent, the views brilliant and the staff warm and welcoming. For improvement * Access ramp to reception * Better selection of food in restaurant * Fresh air options, the aircon is loud, noisy and felt stale. * WiFi in room was not accessible when close to the window.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melissa L., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Annie Business - 08/06/2019 AccorHotels certified review
« Pleasantly surprised as the stay exceeded my expectations »

Great experience. As a person who frequents Melbourne iso like to stay in different places. I selected Mercure treasury gardens due to having a balcony as I like to sit outside and work or relax. Check in was quick and easy and the people welcoming me at reception were helpful and friendly. I arrived at my room and instantly felt comfortable. The room was colourful and inviting and the view through the floor to ceiling windows across the gardens was fantastic. A few nice touches in the room... free wifi, a complimentary bottle of water, some delicious slices, even a newspaper delivery. The small touches in the bathroom too - toothbrush, robes, slippers and toiletries were very nice too. I also loved the Nespresso coffee machine - such a nice change from instant coffee. Great staff, fantastic facilities. Only thing that I would suggest for improvement is either a small table and 2 chairs on the balcony or an extra chair in the room that could be taken outside. A friend popped over and we had to stand on the balcony to chat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthea P., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Nerida K. Business - 07/06/2019 AccorHotels certified review

I usually stay here becasue it is a great location and easy access to everything

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nerida K., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Anonymous Business - 07/06/2019 AccorHotels certified review
« Clean, convenient room »

Clean room. Only annoyance was that the double bed was two singles pushed together. By the morning they had pushed apart.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrew

Adele M. Business - 07/06/2019 AccorHotels certified review
« It had most of the basics that I needed. »

Friendly, clean, comfortable. I couldn’t fault the service or staff at all. They were exemplary. I was very disappointed that there was no gym (because it was winter and I didn’t want to risk getting sick exercising outside). But otherwise it was terrific and very ideally located to venues and infrastructure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adele M., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Subhas M. T. Families - 07/06/2019 AccorHotels certified review

Comfortable and enjoyable. Rooms spacious and clean. But bathroom a bit small. Kids loved the ambience and neighborhood.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Subhas M T., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

R Business - 07/06/2019 AccorHotels certified review
« Straight forward »

Fine. Crowded foyer on arrival. Tiny room and bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrew

Julie Business - 06/06/2019 AccorHotels certified review
« Excellent »

Great service and good comfortable room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie Z., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Deb Business - 06/06/2019 AccorHotels certified review
« good experience »

the motel was clean tidy and comforatable. staff were friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrew

Robby C. Business - 06/06/2019 AccorHotels certified review
« Over all I was happy with mr experience »

Room was nice and good value Desk staff were nice Location was great Overall happy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robby A C., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Peter C. Friends - 06/06/2019 AccorHotels certified review
« Mercure Treasury Gardens Melbourne »

Great experience. Very good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter C., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Anonymous Business - 06/06/2019 AccorHotels certified review
« Comfortable »

I've raised a nuber f issues directly. 1. Room Service tray left in room next day for me to put out into hall 2. Condition of desk chair Other things a learning experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrew

Brian C. Couples - 05/06/2019 AccorHotels certified review
« Central location, tidy room and helpful staff »

Staff helpful when we asked for anything and assisted with an early check in when they didn't need to, found the room to be nice and clean and big enough for our needs. Good and interesting food in restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian C., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Ryan Business - 05/06/2019 AccorHotels certified review
« Responsive. »

Fantastic from check-in to check-out. My organisation for some reason booked me into a room with a single bed which didn't meet my needs and the hotel upgraded me to a suitable room which was greatly appreciated. The room was excellent. Room service was fast and tasty.. The staff member who checked me out took care of my luggage whilst i had a meeting across the road and the experience was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ryan C., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Marrissa Business - 05/06/2019 AccorHotels certified review
« fine but you need to fix your key system »

Mostly fine. I repeatedly had to get you to fix the key tag and it was never properly fixed. very frustrating to not be able to use the lift or then not be able to get into the room. 4 times was 3 times too many to ask you to fix it and it still wasn't fixed when I checked out. Also, you didn't clean the rooms every day (just handed towels through the door, but didn't collect the used towels or empty the bins. Your restaurant menu is very limited. Your beds are very hard your balcony doesn't have chairs or table. Please work on improving in these areas

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marrissa P., Thank you for taking the time to tell us about your experience at the Mercure Melbourne Treasury Gardens. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew

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