Hotel - ibis Charleroi Centre Gare
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Charleroi Centre Gare Hotel

3.5/5 524 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Well-lit parking
  • Reduced mobility rooms
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ALSTOM2 km / 1.24 mi NEXANS2 km / 1.24 mi
ARCELOR5 km / 3.11 mi THALES2 km / 1.24 mi

Congress centre

CHARLEROI EXPO2 km / 1.24 mi

Exhibition centre

PALAIS DES EXPO DE CHARLEROI1 km / 0.62 mi

Your meetings and events

ibis Charleroi Centre Gare Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LA SAMBRE 28 m2 2 m 0 12 12 12 15
    • Meeting room
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 72 rooms
  • 100% non-smoking hotel
  • 11 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 1,934 reviews

Our guest reviews for
ibis Charleroi Centre Gare

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 524 reviews
Mireille B. Families - 08/10/2019 AccorHotels review
« Comfortable, clean, convivial »

Modern comfort, affordable

Leonie C. Couples - 03/10/2019 AccorHotels review
« Good situated and lovely personal! »

Was not impressed by the room but the personal was great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leonie, Thank you for taking the time to share your valuable review. We are glad that you had a pleasant stay with us and appreciated our location. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. We hope to welcome you back. Best wishes, Aude Awoust, Manager

Anonymous Solo - 26/09/2019 AccorHotels review
« A very nice hotel in a good position to further travel to Brussels »

I decided to spend a night at Ibis Charleroi Centre Hotel because I would attend a meeting in Brussels the day after; I landed in Charleroi at 21:00, so I prefer not to go to Brussels that night, this also allowed me to respect the limit for accommodation, established by Eu as 100 euros per night (rather difficult to find such a low fare there!). Everything was perfect with my staying, the receptionist was very kind and the room, too was OK, the only drawback (that however does not depend on the Hotel) is that in the street under my room, that was at 1st floor, somebody (homeless or addicted or drunk people) screamed all night long. so it was a bit difficult to sleep as well as the wonderful bed and pills could suggest to do..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your valuable review. We are thrilled that you had a pleasant stay with us; however, we wish it was completely satisfying. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We are sorry for any inconvenience caused due to the noise. We wish you had informed us during the stay so that our team would have found an immediate solution. However, we have taken note of your remarks. We hope to welcome you back. Best wishes, Aude Awoust, Manager

V. C. Business - 26/09/2019 AccorHotels review
« negative experience »

Hi! I did not want to answer because the experience was not pleasant. I arrived at the hotel around 3 pm. I went into the room. I saw that it is not a perfect place, but I just wanted a place to sleep and to walk around the neighborhood until evening. When I walked out in front of the hotel, I was surprised to see that it was a place where the fish and their prostitutes, drug dealers, were doing their thing. I thought it was a totally insecure place for me, I was very scared because I had never seen these things done in the light of day, without fear, without shame. I was afraid to stay alone in the hotel room, the hotel seemed to me rather poorly maintained, the elevator uncertain, and the room had a window to the inner courtyard where there were broken, blackened walls. I didn't want to write a negative rewiev, but that's the reality. I arrived at 3 pm and delivered the room the same day. I didn't stay in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear V., We thank you for taking the time to send us your feedback. We are sorry we didn't hit the mark for you and to hear that our location was not completely to your liking. While regrettably, as we are in the city, such activities will occur; however, we wish to assure you that we are located in a quiet, well-known tourist area and there is a large police presence which makes it a safe place to visit. We would also like to note that our rooms were recently renovated and we do carry out works whenever necessary to ensure that our rooms and facilities are well maintained; nevertheless, we have duly noted your comments in this regard and will pass them along to the appropriate department. Nevertheless, we hope that you will return in the future for a more enjoyable stay. Kindest regards, Aude Awoust, Manager

Anonymous Business - 25/09/2019 AccorHotels review
« Good but can be improved. »

Faced problems with WiFi, otherwise all fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you for taking the time to send us your feedback. It’s great that you enjoyed your stay. We are sorry for any inconvenience you may have experienced regarding the internet connection. We look forward to welcoming you back on a future visit. Best regards, Aude Awoust, Manager

Niki Business - 18/09/2019 AccorHotels review
« nice clean hotel, good value for money- but noisy at night (room at the side of the railway station, front side) »

nice clean hotel, good value for money be aware that across the railway station, at night it can be noisy - and on the banks of the Sambre, at night it might not be the safest place for a night walk... :S

Our hotel has responded to the review
Our hotel has responded to the review

Dear Niki, Thank you for the time taken to review your recent stay. It’s great that you enjoyed your stay. However we are sorry for any inconvenience caused and we wished you had contacted our team, we will do our best to find you a more comfortable solution. We are glad you were satisfied with our prices. We look forward to welcoming you back on a future visit. Kind regards, Aude Awoust, Manager

Lucy H. Solo - 13/09/2019 AccorHotels review
« Short stay - comfortable bed/spacious room - though small bathroom »

Short stay - just 1 night - comfortable bed in a spacious room ..... bathroom was rather small but clean. Friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucy, Thank you for taking the time to share your experience with us. Your comfort and satisfaction is our top priority, so we're delighted to know that you had such a pleasant stay with us. We really appreciate your acknowledgment of our team members who work hard to ensure that you always receive a courteous and professional service. I certainly hope that we can welcome you back soon! Kind regards, Aude Awoust, Manager

Emma Couples - 29/08/2019 AccorHotels review
« Great location opposite train and bus stations. »

Enjoyed our stay for long wkend.

Nick C. Business - 23/08/2019 AccorHotels review
« Great staff, clean rooms and a good breakfast. »

The hotel is a pleasant place to stay, the staff are all friendly and welcoming. As a lone business traveller the friendly interaction with the staff is most welcome. The rooms are always clean and the beds are comfortable. The breakfast is fresh and good quality. I would and do recommend this hotel to friends and colleagues.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick, Thanks for your positive feedback and review. It is very rewarding to know that you were satisfied with our facilities and excellent customer service. Thanks for letting us know that you also enjoyed our tasty continental breakfast! We will be more than happy to welcome you again. Best regards, Aude Awoust, Manager

Koen Friends - 23/08/2019 AccorHotels review
« Very clean room and friendly staff! »

I was received very friendly and check-in was flawless. Friendly and helpful staff. No problem to make a small change to my booking.

Friends getaway - 23/08/2019 TripAdvisor review
« Comfortable, »

The Rotterdam shower had a non slip floor, the one in Charleroi did not and it felt slippery - did not feel too safe when entering or leaving. Breakfast fine, reception fine but with only one person manning reception and the bar simultaneously it dsid not seem very efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rogermanley, Thank you for sharing this review of your recent stay. We are glad you had a good stay. However your remarks have been noted and we are always open to suggestions. It’s great that you enjoyed our breakfast buffet. We hope to welcome you back in the future. Best wishes, Aude Awoust, Manager

Alberto Friends - 21/08/2019 AccorHotels review
« ACONSEJABLE »

HOTEL TRANQUILO Y CÉNTRICO CERCANO AL AEROPUERTO.

John F. Solo - 21/08/2019 AccorHotels review
« good all round would use again »

clean and adequate room but a little sparse reception staff friendly and helpful...organised taxi well to get to airport at 0445 convenient for rail station 24hr reception available for drinks/snacks

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thanks for your opinion regarding your time at Ibis Charleroi Centre Gare hotel. Our dedicated team always aims to give the best experience to our guest, and it is rewarding to read that you had enjoyed your stay with us. We have noted your comments regarding your room and handed them to the concerned department. Your positive feedback inspires us to continue maintaining the high standards of service we set ourselves. The entire team hope to have the pleasure of seeing you on a future stay. My very best wishes, Aude Awoust, Manager

Zoë Friends - 13/08/2019 AccorHotels review
« fine »

spiders, other things looked clean, long wait to check in

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zoë, Thanks for taking the time to post feedback about your stay at our hotel. We sincerely hope you enjoyed your visit. Please do not hesitate to bring any issues or concerns regarding cleanliness or spiders to our attention, so that we may take the necessary action. We're sorry for the wait at check-in. Naturally, the summer season is our peak time, and we do all we can to minimise the waiting time. We appreciate your patience. We hope to welcome you back again. My best regards, Aude Awoust, Manager

Brian M. Solo - 11/08/2019 AccorHotels review
« Excellent. »

The Ibis Charleroi is a nice hotel within its market. The experience with this hotel exceeded my expectations. I very much enjoyed the breakfast in the morning. The lady cook/restaurant attendant was very pleasant. The Belgian waffles were quintessential in Charleroi. However, when a hotel back-pours cane/table syrup into a ‘Maple Syrup’ bottle, it is always humorous- Hotels in China do this frequently. I am aware that I am staying in an economy hotel, so please, just serve whatever product in the original vessel or transfer it into one unmarked. I would like extend my gratitude via Ibis Charleroi to Ms. Sondreau (sp?). She was very helpful upon initial contact and reservation booking. She was able to answer my all of my questions. Her communication skills were clear and concise, giving me the confidence to know that after I arrive from traveling half-way around the earth, I would encounter no surprises. Coincidentally, upon check-in 03Aug, Ms. Sondreau maintained consistency with my initial impression, i.e.-impressed. Also, she went out if her way to help me with a couple of small items that I very much appreciated. Again, thank you to Ms. Sondreau. In addition, I would like to thank the young lady (I did not receive her name) at the front desk on the morning of 04Aug, who completed my check-out very fast and also helped me with transportation times and other questions. Thank you, Brian M

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian, Thanks for positively reviewing your visit to Ibis Charleroi Centre Gare. We are pleased that our team members made your stay so memorable. Customer service is everything to us, and it’s made our day to hear you had such a pleasant stay. We will be sure to let Ms. Sondreau know that she made an impact on your experience with us. We hope to welcome you back. Best wishes, Aude Awoust, Manager

Andrea W. Couples - 11/08/2019 AccorHotels review
« Great little hotel »

It was a great hotel. Everything you needed. Close to train and bus station.

Antony Business - 31/07/2019 AccorHotels review
« Great City Centre Hotel »

Lovely room with comfortable bed, great shower and a Fantastic Air Con unit.

John E. Couples - 31/07/2019 AccorHotels review
« Good basic facilities at a reasonable cost »

We just needed a comfortable bed for a brief stay and all was good

Business - 28/07/2019 TripAdvisor review
« Great City Centre Hotel »

Great Hotel on the River, very close to everything, it looks was exceptionally hot during my stay, 45C+ and the air conditioner in the room was fantastic. Excellent staff, the young lady at the front desk was exceptionally helpful and very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for such a positive review. We are glad that you had a pleasant stay at the Hotel Ibis Charleroi Centre Gare. Thank you for appreciating our location. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We look forward to welcoming you back. Best wishes, Aude Awoust, Manager

Rita Couples - 19/07/2019 AccorHotels review
« Location, location, location »

Meets our needs and have I mentioned the location

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