Hotel - Novotel Brussels City Centre
Novotel Hotel Novotel Hotel

Novotel Brussels City Centre Hotel

4.0/5 3,421 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking  (Nearby)
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Hammam

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 16 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

WORLD TRADE CENTER1 km / 0.63 mi

Congress centre

PALAIS DES CONGRES1 km / 0.63 mi SQUARE1.2 km / 0.75 mi

Exhibition centre

MUNT CENTER0.5 km / 0.31 mi

Your meetings and events

Meeting@Novotel, making your meetings a success ! Whatever type of meeting you are organizing, you can optimize by benefiting from the Novotel network. Our years of experience have let us build a great expertise in meetings organization.WiFi, beamer, business corner, flipcharts, conference kit, mineral water, professional help, spider-telephone¤ Internet connectivity ¤ Translation booths ¤ Translators

Novotel Brussels City Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TOUR DE LONDRES 1 28 m2 3 m 20 10 10 12 16
TOUR DE PISE 28 m2 3 m 0 0 10 0 0
Tour Eiffel 2 28 m2 3 m 0 0 16 0 16
Tower of London 2 28 m2 3 m 0 0 0 0 16
TOUR D'IVOIRE 28 m2 3 m 0 0 10 0 0
TOUR EIFFEL 1 28 m2 3 m 20 10 10 12 16
Tour Noire 4 36 m2 3 m 0 0 25 0 24
TOUR NOIRE 3 43 m2 3 m 30 12 12 20 24
Tour Noire 1 45 m2 3 m 0 0 24 0 24
Tour Noire 2 50 m2 3 m 0 0 24 0 24
TOUR DE LONDRES 1-2 56 m2 3 m 50 20 20 30 24
TOUR EIFFEL 1-2 56 m2 3 m 50 20 20 30 24
TOUR DE BABEL 71 m2 3 m 60 20 20 35 32
TOUR NOIRE 3-4 82 m2 3 m 70 30 30 50 48
TOUR NOIRE 1-2 95 m2 3 m 80 30 30 50 48
TOUR NOIRE 1-2-3-4 215 m2 3 m 120 40 40 120 120
    • Screen
    • Flipchart
    • Soundproof
    • Meeting room
    • Audio and video equipment
    • Office
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 217 rooms

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 10,662 reviews

Our guest reviews for
Novotel Brussels City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,421 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Couples - 17/07/2019 TripAdvisor review
« Good location; good value; great service »

My wife and I spent four lovely nights at this hotel. The location was perfect for us. The hotel staff provided excellent service, and the hotel itself provided a few little touches that made the stay more pleasurable. The fridge in the room was one of the reasons we chose this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for sharing such positive opinions of your stay at Novotel Brussels City Centre. We appreciate your feedback on our location and service. We hope that you will stay with us again on your next visit to Brussels. Best regards,

R. I. J. Couples - 13/07/2019 AccorHotels certified review
« ideal hotel. fantasic location. »

the hotel is wonderful hotel, for a reasonable price you get what you need from hotel in big city

Our hotel has responded to the review
Our hotel has responded to the review

Dear Itzhak J. R., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Prakashrao Couples - 12/07/2019 AccorHotels certified review
« Fair »

Fair experience. The staff are friendly and helpful. The cleaning staff appears to be tired and exhausted - however, they are doing a good job

A.p. Families - 12/07/2019 AccorHotels certified review

Great location, excellent room, and nice staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexi P., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Denise O. Families - 12/07/2019 AccorHotels certified review

Average for the price

Charlie M. Business - 12/07/2019 AccorHotels certified review
« Mr »

Always made welcome

Anonymous Business - 11/07/2019 AccorHotels certified review
« Business trip »

It was really nice. Easy check in and checkout . Breakfast spread was really nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Atosi B., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

N C. Couples - 10/07/2019 AccorHotels certified review
« Very enjoyable. »

Very welcoming. Well organised, clean, and felt safe at all times.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nola C., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Paul Couples - 08/07/2019 AccorHotels certified review
« An enjoyable stay »

Friendly staff at the hotel. A very comfortable room with good A/C in the hot weather. The room was purchased at a reasonable price and so it was considered good value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul B., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Kristi Families - 06/07/2019 AccorHotels certified review
« Spacious and excellent location. Good for families. »

Very friendly staff. We had two inter leading rooms connected. One room has a super large daybed that could sleep one more person. Extra linen were provided in the cupboards. Very good location, walking distance to centre and markets.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yuan Z., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Anonymous Business - 05/07/2019 AccorHotels certified review
« Could be better »

From cleanliness, I would say it is ok, however I did find the floor was not vacuumed. More, I would suggest the gym to open earlier and not 7.00, as when someone is working in the morning does not have time to go to the gym. More, there was no conditioner provided, which was also important to use. Overall the experience was not bad, however these small things really did not make the stay pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nikki K., Thank you for taking the time to tell us about your experience at the Novotel Brussels City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annabelle Secretary Guest Relations

Anonymous Business - 05/07/2019 AccorHotels certified review

Was ok Room cleaning was late Receptionist the male was not in a good mood to help English speaking customers

Anonymous Business - 04/07/2019 AccorHotels certified review
« unremarkable »

Adequate, but not inspiring, especially in terms of services and amenities. The single water bottle in the fridge (and the reservation was for 2 people) with the sign "one free water per stay" was a particularly low point. Don't bother putting a free bottle of water in the room at all, as this feels really pinched and mean.

Jt Families - 01/07/2019 AccorHotels certified review
« Lovely and clean, great breakfast, very friendly and helpful staff. »

The staff were friendly and helpful, advising on places to visit and where to go. The room was spacious and clean. Plenty of choice for breakfast, very tasty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jill T., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Steve N. Business - 01/07/2019 AccorHotels certified review
« very comfortable »

good check in nice room decent breakfast good bar

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen n., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Jules Business - 30/06/2019 AccorHotels certified review
« Outdated uncomfortable room with aged air conditioning. »

The best I can say is it was clean. The use of plastic in a so called environmentally friendly room was astonishing! Uncomfortable bed and old pillows. Breakfast was cheap and nasty and the bar food tolerable but the wine disgusting. Choose a different hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie R., Thank you for taking the time to tell us about your experience at the Novotel Brussels City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annabelle Secretary Guest Relations

Anonymous Business - 28/06/2019 AccorHotels certified review
« Satisfactory, but noisy and limited vegetarian meal optons »

My stay was accomodating, although the windows are not very soundproof and therefore I was kept awake by people in the street outside. I was also disappointed at the limited vegetarian options on the menu.

Anonymous Business - 28/06/2019 AccorHotels certified review

When reserving a taxi in the mornng I was told there would be a 15-20 minute wait. Unfortunately after one hour the taxi had still not arrived. I realise the hotel has no control over the taxis but the taxi company does not seem particualry reliable. finally I left and used public transport and risked being late for my meeting.

Gary C. Business - 28/06/2019 AccorHotels certified review
« Good but delayed check in »

It was the usual comfortable experience, but my check in was delayed as for some reason my Accor Silver status was not recognised without some discussion. This has never happened before and I hope it wont happen again.

Beatrice T. Business - 27/06/2019 AccorHotels certified review
« The usual »

towel holder over bath tub was crooked/broken. Sink partially clogged. Long threads at the bottom of couch. Friendly reception staff & at breakfast.

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