Hotel - Mercure São Paulo JK Hotel
Mercure Hotel Mercure Hotel

Mercure São Paulo JK Hotel

3.5/5 499 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Valet parking
    • Well-lit parking
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Laundry facilities

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week Serviço 24 horas
    • Opening hours : Week-end Serviço 24 horas

Business services

  • 3 meeting room(s)
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Hotel location

Companies and event centres nearby

Company

AIG1 km / 0.62 mi ERNST YOUNG1 km / 0.62 mi JOHNSON1 km / 0.62 mi SANTANDER1 km / 0.62 mi
EMBRAER1 km / 0.62 mi HSBC1 km / 0.62 mi PERNOD RICARD1 km / 0.62 mi

Congress centre

CENTRO DE CONVENCOES DO ANHEMBI8 km / 4.97 mi

Your meetings and events

Find out more about the Mercure São Paulo JK events rooms and turn your meetings into a success. Whatever kind of meeting you're organizing, you can boost your chances of success by using our services and spaces.

Mercure São Paulo JK Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
PEQUETITA 6 m2 2 m 0 0 4 0 0
FUNCHAL 18 m2 2 m 0 0 10 0 0
FARIA LIMA 60 m2 6 m 40 14 8 14 20
    • Screen
    • Flipchart
    • Audio and video equipment
    • Office
    • Lectern
    • Day light
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The spacious and comfortable apartments of the Mercure São Paulo JK hotel are simply charming. The apartments are 100% non-smoking and are all equipped with an LCD TV, safe, air conditioning and WIFI.We offer 24-hour room service, laundry services and valet parking.

  • 73 rooms
  • 100% non-smoking hotel
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Minibar
    • Toilets
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 4,556 reviews

Our guest reviews for
Mercure São Paulo JK Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 499 reviews
Buddy Business - 04/10/2019 AccorHotels review
« Very nice accommodations with nice poeple in a good location »

Everything went very smoothly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beryl, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

Grossato Business - 22/09/2019 AccorHotels review
« Hotel in São Paulo financial district »

Nice hotel, excellent location and great staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

Laura Business - 19/09/2019 AccorHotels review
« Not so friendly staff »

Hotel was good, waitress were nice but not so reception people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura Thank you for taking the time to share your feedback, we'll review our service, thank you one more time. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

Anonymous Business - 16/09/2019 AccorHotels review
« Comfortable stay but amenities require an update »

- AC only in the room was odd when returning given how hot the room was - Lack of international power outlets or USB outlets in the room made connectivity difficult - Food quality was ok but limited in adding details like ketchup for chips or other minute details - Chips from in room offering were stale

Our hotel has responded to the review
Our hotel has responded to the review

Dear G., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Erik c Tover General Manager

Diogo Business - 09/09/2019 AccorHotels review
« Neither »

The room is narrowly small and due to that is not comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diogo Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

Christy Business - 12/08/2019 AccorHotels review
« It was a bit challenging but ok. »

A lot of the information on your website was written in English and the pamphlets and printed materials in my room were written in both Portuguese and English. However, when I called the kitchen for room service the person on the phone did not speak any English and when I asked them if I could order in English they said no and hung up on me. I had multiple mishaps with other hotel team members because no one spoke enough English to communicate with me. I would say in order to set the appropriate expectation you should not market yourself as a bilingual establishment when in fact you are not.

Claus T. Solo - 05/08/2019 AccorHotels review
« Value for money - great location »

Friendly, helpful, good standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claus Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

Germano Solo - 15/07/2019 AccorHotels review
« very good »

No problems. All perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manuel Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

Mariana L. Friends - 14/07/2019 AccorHotels review
« It was a great experience! »

The people working there were very atencious. The bedroom and bathroom were very large, including the shower stall! The breakfast was very well served.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mariana Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

Anonymous Business - 19/06/2019 AccorHotels review
« the hotel is nice and comfortable place »

I have stayed at this hotel for three years now and see that improvements are being made and I appreciate the effort. The rooms are somewhat remodeled

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chau Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

Anonymous Business - 15/06/2019 AccorHotels review
« It was Ok but rooms were cold. And dinner should be better »

It was Ok but rooms were cold. And dinner should be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ana, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

Ernesto Business - 26/05/2019 AccorHotels review
« Strange hotel. »

It’s not what I’m used to.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ernesto Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

Francine Business - 14/05/2019 AccorHotels review
« very good »

very nice the room!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francine Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

Rafael Business - 08/05/2019 AccorHotels review
« Dissatisfied a lot »

There was only one elevator in operation. The gyn had only one running machine working. The accommodation is very old. With that price I would have choose another hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rafael Thank you for taking the time to tell us about your experience at the Mercure São Paulo JK Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erik c Tover General Manager

Roberto T. M. Business - 05/05/2019 AccorHotels review
« nice. quick confortable »

It was a quick visit. I spent only a few hours. my only complain was that I was oriented to pay for breakfast not included in my reservation. Weird, I had no time to validate it.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr Roberto Obrigado por dedicar um tempo para compartilhar seu feedback. Verifiquei a sua tarifa da sua reserva e a mesma se encontrava sem cafe. Mais uma vez agradeço pela sua atenção. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, Erik c Tover General Manager

Caio F. A. D. Couples - 03/05/2019 AccorHotels review
« Very welcoming and friendly hotel, room, staff! »

Since the check-in I felt that everyone was willing to help, asking if I need anything, giving information about the hotel and the facilities alround the neighborhood. The room makes you feel like home, and the breakfast was perfect, I will come back without a doubt.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

Barbara Solo - 01/04/2019 AccorHotels review
« good »

it was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Erik c Tover General Manager

Sofia Business - 01/04/2019 AccorHotels review
« Convenient »

I really like the location of the hotel and the staff is really nice. There are a couple things that make the stay not 100%: 1. The keys to the rooms are misconfigured all the time. Constantly, I found myself with the need to go to the front desk to get this fixed. 2. The elevator is very slow. 3. The WiFi does not work very well in all areas of the room; sometimes even disconnecting,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

Jane W. Business - 29/03/2019 AccorHotels review
« Lovely stay. The shortcoming is I requested a receipt of my stay by email and did not yet receive. »

Nice food, lovely breakfast. Clean room and facilitities. People very very nice throughout the hotel. All great. I did ask for my receipt, which I must use for my accounting, be sent to my email jw… and I have not yet received it. I tried to dial the phone number +57… to request a receipt but no one is answering this number. Can you please send me a receipt? Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane Thank you for taking the time to share your feedback, our Administration are aware and it'll send by e-mail. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

Anonymous Business - 28/03/2019 AccorHotels review

Very expensive, in the other time the cost was half of the price.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

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