Hotel - Sofitel New York
Sofitel Hotel Sofitel Hotel

Sofitel New York Hotel

4.5/5 7,433 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/24
    • Opening hours : Week-end 24/24
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

JACOB JAVITS CONVENTION CENTER5.15 km / 3.2 mi

Exhibition centre

JACOB JAVITS EXIBITION CENTER5.12 km / 3.2 mi

Your meetings and events

Enjoy a sophisticated setting in our premier New York City meeting spaces. Choose from elegant event venues or take advantage of our videoconferencing room. Our NYC meeting services team is ready to assist you with every detail of planning your event.The 2500-square-foot Grand Ballroom seats up to 200 and is flooded with natural light through stunning two and a half story windows. Onsite catering featuring exceptional contemporary French cuisine takes any event beyond the ordinary.

Sofitel New York Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MADELEINE 30 m2 2 m 0 0 12 0 0
CONCORDE 40 m2 2 m 0 0 8 0 0
BASTILLE 42 m2 2 m 30 16 16 30 30
ORLEANS 53 m2 3 m 40 16 14 30 30
ST GERMAIN 53 m2 3 m 30 16 14 30 30
ODEON 58 m2 3 m 40 16 14 30 40
MONTMARTRE 60 m2 3 m 50 22 20 40 50
TROCADERO 60 m2 3 m 50 22 20 40 50
BALLROOM LE GRAND PARIS 240 m2 6 m 190 44 42 140 190
    • Indoor and Outdoor facilities
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line
    • Fine Cuisine
    • Wedding ceremony
    • Wedding co-ordinator
    • Accommodation
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

All rooms are decorated in elegant Art-Deco style with zebra-print chairs.Beds are topped with high thread-count sheets, down pillows and duvets.King-size bed accessible rooms are available, as well as refrigerators, coffee makers and cribs upon request.

  • 398 rooms
  • 100% non-smoking hotel
  • 20 rooms for people with reduced mobility
  • 56 connecting rooms
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • TV with on-screen billing info
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone in bathroom
    • Phone with 2 handsets in room
    • Web TV
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.5/5 AccorHotels Rating 16,140 reviews

Our guest reviews for
Sofitel New York

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 7,433 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Vic B. Friends - 08/10/2019 AccorHotels review
« Very nice place that added nicely to our visit to New York City. »

Front desk folks are superb. Staff are considerate. Excellent location. This was my second stay at Sofitel NYC. There will be more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victor B., We very much appreciate your grades regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your grades with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on TripAdvisor as our guests often tell us how helpful it is to read past guests' reviews before booking their own visits. http://tinyurl.com/Sofitel-NY-Tripadvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

Qi Z. Couples - 08/10/2019 AccorHotels review
« Everything’s within my imagination »

All fine. But there is only one plug besides the bed, which is bad.

Kevin Couples - 07/10/2019 AccorHotels review
« Great stay »

From the check-in to check out you felt well looked after. The room allocated was very nice, clean and quiet.

Trevor Friends - 07/10/2019 AccorHotels review
« Great hotel, good location »

This was the 4th time we have stayed at Sofitel in Manhattan. Staff was polite and helpful. We stayed in a small suite, it was very comfortable and clean. The beds are extremely comfortable - down pillows and duvets. Room temp. can be controlled by the guests. This hotel is in midtown so it is close to shopping, Broadway, Central Park and many restaurants. We have also stayed at Sofitel in Washington DC, Chicago and Vienna. Excellence is standard. We were with first time Sofitel friends who were impressed and indicated they would stay there again. They only downside to the location is it is very crowded - too many tourists!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trevor B., We very much appreciate your grades regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your grades with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on TripAdvisor as our guests often tell us how helpful it is to read past guests' reviews before booking their own visits. http://tinyurl.com/Sofitel-NY-Tripadvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

Stanley B. Couples - 07/10/2019 AccorHotels review
« Awsome experience! »

Fabulous!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stanely B., We very much appreciate your grades regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your grades with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on TripAdvisor as our guests often tell us how helpful it is to read past guests' reviews before booking their own visits. http://tinyurl.com/Sofitel-NY-Tripadvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

Lysetta H. Couples - 07/10/2019 AccorHotels review
« Very good we »

We were upgraded to terrace from skyline suite . We enjoyed the view and the terrace was perfect and spacious especially for Manhattan. Top notch room. Everything was wonderful from housekeeping to lobby

Beverly F. Business - 06/10/2019 AccorHotels review
« Wonderful »

Our stay was wonderful, However I called back after we left concerning a missing item in our room. I left a message for a return call but have not received one. We were in room 723 check out September 30,2019

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles F., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards to your left item in the room, I have communicated this to the Rooms department and they will be in touch with you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tassadit Tlili Assistant to General Manager Sofitel New York

Tomi Business - 06/10/2019 AccorHotels review
« Pleasent stay »

Very quiet and good night sleep. Bathroom is a bit outdated

Anonymous Families - 06/10/2019 AccorHotels review
« Disappointed »

I found the service and quality of the room subpar.

Elaine Y. Solo - 06/10/2019 AccorHotels review
« Great service in an elegant setting »

I experienced excellent service and a lovely room. Very central New York venue too.

John Business - 06/10/2019 AccorHotels review
« Great location not much else »

Compared to other hotels at this star level the service was not up to par. Various issues such as closing the only bar/restaurant for a private party, no doorman, charging 2 credit cards, etc. Doubt I will stay again.

Anonymous Couples - 05/10/2019 AccorHotels review
« A well presented hotel in a great location. »

We felt due to the busy time with the UN Congress being in NYC that our stay wasn't as personalised as we are use to when staying at a Sofitel Hotel.

Anonymous Friends - 05/10/2019 AccorHotels review
« Average for a five star hotel »

Room was very standard despite being ‘upgraded to a luxury tier’. Staff were helpful and friendly.

Kush H. Solo - 05/10/2019 AccorHotels review
« Great service as always but poorly maintained room 515 »

I was upgraded from a queen sized room on a higher floor to a king sized room on a lower floor. Appreciate the upgrade but the room had an extremely dirty hallway carpet with multiple stains, a cracked mirror near the handle on the safe side of the cupboard & a blocked bathroom sink. The blocked sink was remediated the next day but not what I expected when I arrived at the hotel at midnight after a 24 hour journey from Hong Kong. I had flagged my late arrival well in advance.

Michael Couples - 04/10/2019 AccorHotels review
« Just a Hotel »

As a member of Accor Hotels I thought I may have had something more than not being member. I have stay in hotels all over the world and believe the hotel is just a hotel nothing special

Cm Solo - 03/10/2019 AccorHotels review
« Simple and sophisticated elegance. »

Clean, comfortable and private.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carl M., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

Tom Couples - 03/10/2019 AccorHotels review
« Great position and excellent bed »

Enjoyed it staff very helpful

Monique V. Friends - 03/10/2019 AccorHotels review
« A stay you can count on »

We stay at the Sofitel whenever we come to NY, and always appreciate that we know what to expect at the Sofitel. The hotel and the rooms could use a refresh, I found our room could’ve been cleaner as well. However, the beds are comfortable and the location is great. The staff are not overly solicitous, but are helpful if/when needed.

Christopher H. Couples - 03/10/2019 AccorHotels review
« An excellent 10-day stay »

We stayed for 10 days so we wanted a nice, quiet room. The room was perfect in every way. We hated to leave. All the staff were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandra S., We very much appreciate your grades regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your grades with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on TripAdvisor as our guests often tell us how helpful it is to read past guests' reviews before booking their own visits. http://tinyurl.com/Sofitel-NY-Tripadvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

Ari G. Couples - 03/10/2019 AccorHotels review
« Pleasant »

Very nice property, only thing that I was not happy about was we were placed in a room for disabled individuals , the automatic closer/opener made so much noise it woke my wife up when I left early for coffee, all the doors and furniture were scraped and banged up from wheelchairs I assume, I paid for a luxury suite upgrade and was placed in this room , if I knew this was the case I would not have booked . I travel to NY 10-15 times per year , always stay at nice properties , this was my first at Sofitel and was surprised as I have never been placed in a room like this

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