Hotel - Sofitel New York
Sofitel Hotel Sofitel Hotel

Sofitel New York Hotel

4.5/5 7,349 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/24
    • Opening hours : Week-end 24/24
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

JACOB JAVITS CONVENTION CENTER5.15 km / 3.2 mi

Exhibition centre

JACOB JAVITS EXIBITION CENTER5.12 km / 3.2 mi

Your meetings and events

Enjoy a sophisticated setting in our premier New York City meeting spaces. Choose from elegant event venues or take advantage of our videoconferencing room. Our NYC meeting services team is ready to assist you with every detail of planning your event.The 2500-square-foot Grand Ballroom seats up to 200 and is flooded with natural light through stunning two and a half story windows. Onsite catering featuring exceptional contemporary French cuisine takes any event beyond the ordinary.

Sofitel New York Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MADELEINE 30 m2 2 m 0 0 12 0 0
CONCORDE 40 m2 2 m 0 0 8 0 0
BASTILLE 42 m2 2 m 30 16 16 30 30
ORLEANS 53 m2 3 m 40 16 14 30 30
ST GERMAIN 53 m2 3 m 30 16 14 30 30
ODEON 58 m2 3 m 40 16 14 30 40
MONTMARTRE 60 m2 3 m 50 22 20 40 50
TROCADERO 60 m2 3 m 50 22 20 40 50
BALLROOM LE GRAND PARIS 240 m2 6 m 190 44 42 140 190
    • Indoor and Outdoor facilities
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line
    • Fine Cuisine
    • Wedding ceremony
    • Wedding co-ordinator
    • Accommodation
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 398 rooms

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 15,318 reviews

Our guest reviews for
Sofitel New York

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 7,349 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Rotimi A. Solo - 15/07/2019 AccorHotels certified review

Relaxing and satisfying

Anonymous Business - 15/07/2019 AccorHotels certified review

Very clean, quiet combined with friendly and helpful staff.

Anonymous Business - 14/07/2019 AccorHotels certified review

As always, service and room were up to the usual excellent standards of the brand.

Risa Business - 14/07/2019 AccorHotels certified review
« Elegance +Service Excellence »

The Sofitel is my favorite place to stay when I travel to NYC. The location is phenomenal, but the truth is, there are many hotels on 44th. What distinguishes the Sofitel: elegant atmosphere, staff that are both professional AND warm/welcoming; and rooms that are much more comfortable than those at the nearby hotels. Keep up the great work!

Kelly T. Families - 14/07/2019 AccorHotels certified review
« Siblings Weekend in NYC »

We planned a siblings weekend in NYC as we live in CO and our siblings live in DC. We booked a bundle deal which automatically gave us a king sized bed. I called a few months in advance asking to be placed in a room with two beds and the associate said it was possible and she would put notes in the account reflecting the room type change. We were thrilled when we arrived because from the front entrance to the front desk, everyone was extremely friendly and welcoming. We checked in with Angel and he let us know that our room was changed back into a King but they had placed a rollaway bed in the room. We let Angel know we were in the city for a siblings weekend and needed two beds. He discussed with his manager and came back to let us know he could move us into a room with two beds on the next night. Although it wasn’t the ideal situation, we agreed and headed up to our room. Moments after arriving to our room, we received a call from the front desk and it was Angel. He told us that he had been thinking about us since we left the desk and he wanted to make sure we had a great time during our visit. He told us keep our things packed because he is moving us to a suite that would have two bedrooms! We were so touched that he had gone above and beyond to make the situation right. If that wasn’t enough, Angel had a bottle of champagne and macaroons (little did he know, macaroons are my favorite dessert!) to our room the next night with a personalized note. With so many options of places to stay all around the world, Sofitel makes it to the top of our list for accommodations and Angel has set the bar very, very high with what guest satisfaction and creating a memorable experience really means. Kudos to the Sofitel NYC and all of your staff (especially Angel!).

Maria Families - 14/07/2019 AccorHotels certified review
« Excellent service »

Excellent service, nicely kept facilities, great location, friendly staff.

Couples - 14/07/2019 TripAdvisor review
« Amazing Hotel »

The location is very central. All the staff was very friendly. I really enjoyed the "a la carte" breakfast. Delicious ! Did not have time for enjoying the fitness but seems it is a great one. Thank you to everyone especially at the front office, the concierge desk and the breakfast team .

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Sylvain75018, Thank you for choosing to stay with us and sharing such kind sentiment. We are delighted to hear that your experience was enjoyable and will be pleased to celebrate this with the colleagues who made it all possible. I hope to welcome you back at Sofitel New York very soon. A bientôt, Simon Antoine

Naeem A. S. Business - 13/07/2019 AccorHotels certified review
« NAEEM A S. »

EXCELLENT

Michael M. Friends - 13/07/2019 AccorHotels certified review
« All the staff couldn't be friendlier or M. accommodating. »

Our third visit in a row, and we couldn't be M. pleased.

Hellen P. Families - 12/07/2019 AccorHotels certified review
« Good services »

Req chk in earlier n the front dest very helperful to help and free upgrade to Kings bed.. Thank you and appreciated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hellen Sheau Jin p., We very much appreciate your grades regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your grades with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on TripAdvisor as our guests often tell us how helpful it is to read past guests' reviews before booking their own visits. http://tinyurl.com/Sofitel-NY-Tripadvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

Anonymous Couples - 12/07/2019 AccorHotels certified review
« Comfortable room, great service and very nice and accommodating front desk staff. »

From the welcoming check-in to check out all personnel including maid staff were extremely helpful and courteous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leonard F., We very much appreciate your grades regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your grades with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on TripAdvisor as our guests often tell us how helpful it is to read past guests' reviews before booking their own visits. http://tinyurl.com/Sofitel-NY-Tripadvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

Anonymous Business - 12/07/2019 AccorHotels certified review

When I arrived I learned my reservation had been cancelled without my notice. I was able to get another thank goodness. Also, the meal I ordered through room service was not great.

Anonymous Couples - 12/07/2019 AccorHotels certified review
« No problems, comfortable. »

Smooth registration and check-in. Room was upgraded. No problem with room. Elevators were fine, decor a little tired. Shower functioned but mediocre water pressure. Food OK but not great (had lunch, drink, and breakfast).

Altl Couples - 12/07/2019 AccorHotels certified review
« Quality hotel and customer service »

We had a very comfortable stay at Sofitel New York. The additional bathroom amenities are a nice touch. When we had a problem with our first room, the hotel management was fast to respond and very courteous. We also appreciated that the hotel has an excellent restaurant within it, which was convenient upon arrival after a long car ride. The room service breakfast, however, was overpriced and less impressive. The $60/night parking also seemed excessive. Overall, we greatly enjoyed our time at sofitel and would stay again.

Kim B. Families - 12/07/2019 AccorHotels certified review
« Very much enjoyed my stay. »

Decided to try Sofitel as an alternative to the Marquis Marriott. I was pleasantly surprised, nice room and good service. Check in staff were very pleasant and welcoming. The only disappointment was the doormen. They were often outside talking and not helpful at opening the door! I look forward to returning for another visit.

Business - 12/07/2019 TripAdvisor review
« New York Sofitel »

Excellent service and facilities. The Gym was great as well as the complimentary beverage from the bar. The location was close to the main attractions or within walking distance of transport so it was easy to get around.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour skennaugh2019, Thank you so very much for taking the time to share such wonderful feedback! We are truly delighted you had such an enjoyable visit and hope to have the opportunity to welcome you back in the near future. Warm Regards, Simon Antoine

Mervin L. Couples - 11/07/2019 AccorHotels certified review
« Dishonest staff »

At end of stay, after checkout from room realized I had forgotten my leather jewelry tray. Came back to hotel 3 hours after checkout or ask for it back. Was told the housekeeping that cleaned the room and the supervisor did not find any such item. No one else had been in the room. Left hotel dissatisfied, and complained to the acting manager. Got email the next saying that my item was found by housekeeping. I quite sure that the housekeepjng has taken the item and later released it back, when we made a stink about the issue. The item is being sent back to me via UPS and I’m having to pay $60 for delivery plus another $80 for duties through Canada customs to ship back to my home. Very suspicious when item shows up again after I was reassured that the staff did NOT find or have it. Dishonest staff is a reflection of the hotel and absolutely sours our New York trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mervin Man Fai L., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel New York. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our housekeeping staff in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Simon Antoine General Manager Sofitel New York

Don Business - 11/07/2019 AccorHotels certified review
« Good Stay »

Location of the property is fantastic. Although the rooms were small, which is typical NY, the mattresses were extremely comfortable.

Dalia C. Business - 11/07/2019 AccorHotels certified review
« It was okay but not great »

The staff was friendly. But I’m disappointed at the fact that my sheets and pillow cases were not changed throughout my stay. It was 3 nights. I expected them to be changed after the second night. They smelled on the third night. Not good comparing to how much I paid per night. Another issue, on the second night I requested shampoo and conditioner and it took your staff 2 hours to bring them up to my room. Also not good.

Mark C. Couples - 10/07/2019 AccorHotels certified review
« The stay was wonderful, with a very gracious, professional staff. »

It was our second time staying at the Sofitel. Both experiences were wonderful. Greatly appreciate your hospitality and professionalism.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark C., We very much appreciate your grades regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your grades with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on TripAdvisor as our guests often tell us how helpful it is to read past guests' reviews before booking their own visits. http://tinyurl.com/Sofitel-NY-Tripadvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

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