Hotel - Novotel Zurich City-West
Novotel Hotel Novotel Hotel

Novotel Zurich City-West Hotel

4.0/5 1,484 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information


Leisure and activities


  • Breakfast

Business services

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Hotel location

Companies and event centres nearby


ABB7 km / 4.35 mi BASF0.3 km / 0.19 mi EMC0.4 km / 0.25 mi IBM3 km / 1.86 mi NOKIA0.4 km / 0.25 mi POYRY0.4 km / 0.25 mi SIEMENS1.2 km / 0.75 mi SULZER ESCHER WYSS0.5 km / 0.31 mi UBS7 km / 4.35 mi
BARRY CALLEBAUT0.2 km / 0.12 mi BLUEWIN0.5 km / 0.31 mi FRANCE TELECOM0.4 km / 0.25 mi MAN TURBO0.3 km / 0.19 mi ORANGE0.5 km / 0.31 mi SAP1 km / 0.62 mi SIKA5 km / 3.11 mi SWISSCOM0.5 km / 0.31 mi ZKB0.3 km / 0.19 mi

Congress centre

HALLENSTADIUM6 km / 3.73 mi

Exhibition centre

MESSE ZURICH6 km / 3.73 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
HOTTINGEN 25 m2 2 m 16 0 10 0 0
ALBISRIEDEN 40 m2 2 m 36 14 18 18 2
WIEDIKON 40 m2 2 m 36 12 14 16 2
ALTSTETTEN 85 m2 3 m 90 20 20 40 5
WIPKINGEN 85 m2 3 m 90 20 20 40 5
HÖNGG 100 m2 3 m 100 24 24 50 6
ALTSTETTEN + WIPKINGEN 170 m2 3 m 180 40 40 80 10
HÖNGG + WIPKINGEN 185 m2 3 m 190 44 44 90 13
HÖNGG + WIPKINGEN + ALTSTETTEN 270 m2 3 m 300 64 64 130 18
    • Screen
    • Auditorium
    • Flipchart
    • Indoor and Outdoor facilities
    • Audio and video equipment
    • Meeting room
    • Videoconferencing
    • Lectern
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Fine Cuisine
    • Accommodation
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 144 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 132 family rooms
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Bouquet TV Canal+ and Canalsat
    • Telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating 4,571 reviews

Our guest reviews for
Novotel Zurich City-West

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,484 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
D. S. Couples - 11/11/2019 Confirmed reviews AccorHotels
« Good Stay »

Hotel is very nice, has good property and view from rooms. Reception staff on duty in the evening hours were not so good, they need to be more polite. Staff in the morning hours especially the male one who was on duty between 7 AM to 10 Am was extremely helpful and polite. Rooms were good You seriously need to increase pure vegetarian menu options in breakfast. As i counted there were more than 8 people present for breakfast out of them 3 were vegan and 5 were pure vegetarians. All 8 were dissatisfied with breakfast. Rest all things were good

Truus Business - 09/11/2019 Confirmed reviews AccorHotels
« Comfortable stay close to business centre »

The room and breakfast were very nice. The gym was not well equipped and cross trainer didn’t work. Had checked in the day before but that didn’t work, so lost valuable time.

Anonymous Business - 08/11/2019 Confirmed reviews AccorHotels
« Very good »

very good as usual

Anonymous Solo - 08/11/2019 Confirmed reviews AccorHotels
« Online Check-in und Check-out »

Papierlos, effizient, sauber

A G. Business - 08/11/2019 Confirmed reviews AccorHotels
« People were extremly nice, Room was spacy and clean - think I was just there at the wrong time. »

Like mentioned in the title: people, room and the hotel were nice. I was just there at the wrong time. At night time, my phone started receiving SMSs due to wrong credit card bookings from the hotel, so I had to call the reception - there were some mistakes (might have been due to a new system). In the morning (quite early) renovation works (drilling and hammering started (sounded like right above my room)). Usually I'm quite happy staying at Novotel rooms - this time ... not the best experience.

David Business - 07/11/2019 Confirmed reviews AccorHotels

The executive rooms are great

Business - 05/11/2019 TripAdvisor review
« Comfort stay for business trip. »

Recently renovated rooms with all comfort. Nice to have European electricity plugs in the room now ! Great service from reception desk. Coffee machine with Nespresso what else ? This is my standard hotel in Zürich when I travel for business.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guyjanssen thank you for your excellent rating and to be your standard hotel in Zürich for your business trips. Yes, finally we made it possible and installed also euro electricity plugs, no need for annoying adapters anymore. I'll let the team know that you were truly satisfied and we hope to see you again soon. Best regards, Chris Fusenig Front Office Manager

Anonymous Business - 04/11/2019 Confirmed reviews AccorHotels
« Very good hotel. »

Very good service.

Janet O. Couples - 04/11/2019 Confirmed reviews AccorHotels
« Comfortable and convenient »

We found the room comfortable, and well equipped (USB points etc.). Staff helpful, but parking expensive

Anonymous Business - 04/11/2019 Confirmed reviews AccorHotels
« Not the usual Novotel Experience »

It was noisy until midnight. Hotel staff can make sure that the guests arriving after 9:00 PM do not disturb others or at least bang their doors. 5 sleepless nights.

Avril Families - 02/11/2019 Confirmed reviews AccorHotels
« Great »

The room was comfortable and clean, very helpful service all the time

Abdellatif F. Families - 02/11/2019 Confirmed reviews AccorHotels
« GOOD »

the stay in general was good, except the noise of the reparations that was continuous and annoying.

Anna Business - 01/11/2019 Confirmed reviews AccorHotels
« Ok for business travel »

The room was clean, however carpets need urgent replacement, you dont want to step on the floor barefoot by mistake. Staff is friendly and helpful, breakfast is also ok

Sheik A. Families - 31/10/2019 Confirmed reviews AccorHotels
« Great Service, friendly staff and perfect location »

The service level was great, the staff was very friendly and looked out for us.

Ms.​ S. Z. Couples - 30/10/2019 Confirmed reviews AccorHotels
« Very​ nice​ Hotel​ in​ the​ Center​ location​ of​ Zurich​ »

My​ first​ trip​ in​ Zurich, we​ hold​ Accor​ Plus​ Platinum​ Card​ and​ Hotel​ upgrade us​ to​executive Floor..... Everythings are​ perfect!!! Hotel​ ​staff were very​ friendly​ &​ having​ great​service​ mind, Breakfast​ is​ very​ good.

Claudio F. Couples - 29/10/2019 Confirmed reviews AccorHotels
« Excellente stay »

It is clean, organized and beautiful

Surapol P. Families - 28/10/2019 Confirmed reviews AccorHotels

Professional service from the reception staffs. Hotel is clean and well decoration.

Alexandra P. Business - 26/10/2019 Confirmed reviews AccorHotels
« Good service, friendly people. »

This time the room was really good and far from the elevator.

Vik Families - 23/10/2019 Confirmed reviews AccorHotels
« Amazing Staff »

Stay was really nice - rooms ok, but the staff were incredibly helpful. Every query or request responded to with a smile and in a really professional manner.

Ashutosh Families - 22/10/2019 Confirmed reviews AccorHotels
« pleasant stay »

We enjoyed our stay at Novotel ,they gave us free upgrade to their Suite. the room is perfect for family of four.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Bonertz General Manager

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