Hotel - Novotel Zurich City-West
Novotel Hotel Novotel Hotel

Novotel Zurich City-West Hotel

4.0/5 1,467 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Outdoor playground for children
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Billiards/Snooker (Nearby)
    • Boules/petanque (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ABB7 km / 4.35 mi BASF0.3 km / 0.19 mi EMC0.4 km / 0.25 mi IBM3 km / 1.86 mi NOKIA0.4 km / 0.25 mi POYRY0.4 km / 0.25 mi SIEMENS1.2 km / 0.75 mi SULZER ESCHER WYSS0.5 km / 0.31 mi UBS7 km / 4.35 mi
BARRY CALLEBAUT0.2 km / 0.12 mi BLUEWIN0.5 km / 0.31 mi FRANCE TELECOM0.4 km / 0.25 mi MAN TURBO0.3 km / 0.19 mi ORANGE0.5 km / 0.31 mi SAP1 km / 0.62 mi SIKA5 km / 3.11 mi SWISSCOM0.5 km / 0.31 mi ZKB0.3 km / 0.19 mi

Congress centre

HALLENSTADIUM6 km / 3.73 mi

Exhibition centre

MESSE ZURICH6 km / 3.73 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Zurich City-West Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
HOTTINGEN 25 m2 2 m 16 0 10 0 0
ALBISRIEDEN 40 m2 2 m 36 14 18 18 2
WIEDIKON 40 m2 2 m 36 12 14 16 2
ALTSTETTEN 85 m2 3 m 90 20 20 40 5
WIPKINGEN 85 m2 3 m 90 20 20 40 5
HÖNGG 100 m2 3 m 100 24 24 50 6
ALTSTETTEN + WIPKINGEN 170 m2 3 m 180 40 40 80 10
HÖNGG + WIPKINGEN 185 m2 3 m 190 44 44 90 13
HÖNGG + WIPKINGEN + ALTSTETTEN 270 m2 3 m 300 64 64 130 18
    • Screen
    • Auditorium
    • Flipchart
    • Indoor and Outdoor facilities
    • Audio and video equipment
    • Meeting room
    • Videoconferencing
    • Lectern
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Fine Cuisine
    • Accommodation
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 144 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 100 family rooms
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Bouquet TV Canal+ and Canalsat
    • Telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 4,462 reviews

Our guest reviews for
Novotel Zurich City-West

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,467 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Michelle Families - 08/10/2019 AccorHotels review
« A short nice stay in Zurich. »

The hotel is located close to the Technopark station. It wasn't obvious that the entrance was at the other side of the building. The hotel seems new and the interior is nice. The only complaint is that it takes a while to check out due to the queues.

Minavanh P. Solo - 07/10/2019 AccorHotels review
« Good location and convinient »

The staff was friendly and helpful. The location is good and there are many restaurants around.

D. Business - 02/10/2019 AccorHotels review
« Excellent »

Excellent.

Andrew P. Business - 02/10/2019 AccorHotels review
« Good stay »

Facilities good and hotel room comfortable

Roberta Couples - 30/09/2019 AccorHotels review
« Very confy!!! »

Very comfortable! Very clean! Staff very friendly and polite! They do speak English wich was a big plus! The only downside was the AC. The room was quite warm and the air conditioning was working very poorly!!!

Anonymous Couples - 30/09/2019 AccorHotels review
« Pleasant stay »

Staff at hotel were fantastic in there help and guidance whilst my stay was short

Anonymous Business - 27/09/2019 AccorHotels review
« A very clean, comfortable and convenient hotel in which to stay! »

All the staff are very courteous and helpful, but particularly Cherief at Reception, who goes out of his way always to make my stay as comfortable as possible and attend to any needs I might have.

S.m. Families - 27/09/2019 AccorHotels review
« Satisfied »

Everything was ok, unless I expected not to pay any parking fee as a member, and also we had to pay breakfast fee for my son 12y/o because when I wanted to book the hotel through Accor application, I could not find any room when I searched for a room for 2 adults and 2 children, so I had to change my search to 3 adults and one child.

Nick W. Business - 25/09/2019 AccorHotels review
« Clean, welcoming, good gym »

Clean, welcoming, good gym

Anonymous Families - 24/09/2019 AccorHotels review
« It was really poor »

It was really sad to see the Novotel could have this kind of experience. We arrived bit early than expected, the couter staff requested pay additional cost to check in bit early , we accepected and paid . went in to room , the phone was not working and the toilt closet was chocked and we waited for soemtime before i requested to move the room. we had to move all our bags and other stuff with small kids , really bad . room services was not good on bothe room. i have stayed Navotel in most of the places and i never seen like this .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.P., Thank you for taking the time to tell us about your experience at the Novotel Zurich City West. I am sorry that your experienced some technical difficulties in the first room; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We hope we could make you happy after your complaint with the free upgrade to our executive room. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Christina Bonertz General Manager

Regis Families - 24/09/2019 AccorHotels review
« Convenient, well located in the buzzing district »

Fair price, Clean, conveniently located hotel. Few restaurants around a for the evening Ideal for business in town Good connection 15mn tram from the lake

Anonymous Business - 23/09/2019 AccorHotels review
« Quiet- restfull and productive »

Staff were super friendly and helpful, functional room and easy to get business done!

Anonymous Business - 22/09/2019 AccorHotels review
« Good service globally except outdated rooms »

Good service and additions (swimming pool) and reception. Good breakfast and context. Outdated rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for your feedback on your stay. Every day we strive to each guest a most comfortable stay. Thank you for appreciating our efforts and for letting us know, were we may still improve. We hope you enjoyed our renovated room which you were allowed to try this week. In this style, all rooms will be renovated by the end of the year. Maybe we'll make it to a better rating this time. That would help us a lot if you would make the effort. Sincerely Yours Christina Bonertz General Manager

Matthew H. Business - 21/09/2019 AccorHotels review
« Uncomfortable »

The stay was fine as usual, but your beds and pillows are hard and uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for taking the time to tell us about your experience at the Novotel Zurich City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are renovating all the rooms, the beds will of course be exchanged at the same time. Regarding your note about the pillows, thank you for letting us know, we were not aware of that. Of course we will check what we can do here. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christna Bonertz General Manager

Anonymous Business - 20/09/2019 AccorHotels review
« Cosy room king size bed »

The room was big with a king size bed with was comfortable, the service dest and the entrace and all the staffs were friendly and kind. Besides, nice food.

Anonymous Business - 19/09/2019 AccorHotels review
« Great Hotel »

Great Hotel and great services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Bonertz General Manager

Anonymous Business - 18/09/2019 AccorHotels review
« Staff 10/10 room a bit tired could be updated »

Again your staff excellent - a very good location for my business however I felt room was tired and a bit shabby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Novotel Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would like to inform you that all rooms will renovated by the end of the year. One floor is already finished. We hope to welcome you again soon, that we can show you these rooms. Thank you again for sharing your experience. Sincerely, Christina Bonertz General Manager

Anonymous Families - 16/09/2019 AccorHotels review
« Good but rooms can improve. »

We stayed for one night, and the rooms were slightly old with some amenities lacking such as a kettle. Heating up water in a coffee maker was just too tedious. The rooms were big but not very bright and looked quite used.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Zurich City West. I would like to inform you that we have renovated all rooms by the end of the year. 1 floor is already finished. We hope to welcome you again soon and then show you these rooms. Sincerely, Christina Bonertz General Manager

Business - 16/09/2019 TripAdvisor review
« very nice hotel - rather far from the center »

Very nice, clean hotel, most of the staff of the hotel very friendly and helpful (with some exceptions), nice breakfast (I would appreciate more fruits), rather far from the center but very close to a tram station connected to the center. Former industrial area, now a sleepy neighborhood.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maps39038979434 thank you so much for your good review. We strive to deliver the best possible service to our guests to make their stay enjoyable and unique. Friendly and helpful employees are standard, we are going to filter out the exceptions. Please visit us again in the near future so we can convince you at all. Best regards, Chris Fusenig Front Office Manager

Anonymous Couples - 14/09/2019 AccorHotels review
« Nice hotel »

Nice and spacious rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., Thank you for your feedback on your stay. Every day we strive to each guest a most comfortable stay. Thank you for appreciating our efforts and for letting us know, were we may still improve. Sincerely Christina Bonertz General Manager

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