Hotel - Sofitel Philadelphia at Rittenhouse Square
Sofitel Hotel Sofitel Hotel

Sofitel Philadelphia at Rittenhouse Square Hotel

4.5/5 3,800 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 5am to 1am
    • Opening hours : Week-end 5am to 3am

Business services

  • 16 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

COMCAST0.2 km / 0.12 mi

Congress centre

PENNSYLVANIA CONVENTION CENTER0.96 km / 0.6 mi

Your meetings and events

Enjoy an ideal location in the midst of Philadelphia's art and culture. Offering two floors of event space, Sofitel Philadelphia is the premier center city venue for downtown meetings and conferences.Enjoy exceptional facilities and impeccable service with more than 16,000 square feet of meeting space.Choose from spectacular venues including the Paris Ballroom, with luxurious amenities and contemporary French cuisine that add sophisticated style to any event.

Sofitel Philadelphia at Rittenhouse Square Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BURGUNDY 22 m2 2 m 0 0 0 0 0
BIARRITZ 51 m2 2 m 40 18 24 24 40
BORDEAUX 51 m2 3 m 40 18 24 24 40
LILLE 52 m2 2 m 20 14 18 14 20
STRASBOURG 57 m2 2 m 40 18 24 24 40
ORLEANS 59 m2 2 m 40 18 24 24 40
DIJON 60 m2 3 m 40 18 24 24 40
TOULOUSE 60 m2 2 m 0 0 0 0 40
CANNES 60 m2 3 m 40 18 24 24 40
NICE 62 m2 2 m 40 18 24 24 40
LYON 65 m2 2 m 40 18 22 22 40
MARSEILLE 104 m2 2 m 0 0 0 0 50
VERSAILLES 104 m2 2 m 60 26 36 34 50
MONTPELLIER 140 m2 2 m 90 36 40 50 80
PARIS FOYER 156 m2 2 m 0 0 0 0 110
PARIS BALLROOM 431 m2 4 m 250 60 60 180 250
    • Videoconferencing
    • Indoor and Outdoor facilities
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment
    • Fine Cuisine
    • Wedding ceremony
    • Wedding co-ordinator
    • Accommodation

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 306 rooms

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.6/5 AccorHotels Rating 14,204 reviews

Our guest reviews for
Sofitel Philadelphia at Rittenhouse Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,800 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Solo travel - 17/07/2019 TripAdvisor review
« Luxurious »

Everything was beautiful and easy from check in to check out. I rave about this place and will not stay anywhere else when I'm in New York and Philadelphia. It was clean, spacious and provided a gorgeous view. 10/10

Couples - 16/07/2019 TripAdvisor review
« Great location, friendly staff and nice rooms »

We had a great stay recently. The hotel is in a great location near tons of shops and restaurants and we were able to walk to take a short Uber everywhere we wanted to go. We were upgraded to a suite on the top floor and it was clean, spacious and very big.

Deborah Business - 15/07/2019 AccorHotels certified review
« A home away from home while on business »

As I have been spending more time in our PA office, staying here has become an easy choice. The staff is very welcoming, room is clean and spacious. It makes working from home more palatable. I appreciate the high quality small toiletries as I don't have to bring mine with me. Bed is comfortable. Sitting area was well appointed. Over all an excellent stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. F., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Mrunal W. Couples - 15/07/2019 AccorHotels certified review

It was AWESOME!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

C. T. Couples - 15/07/2019 AccorHotels certified review
« Wonderful stay in Philly »

From the moment we arrived to our departure time, we were delighted with the level of service, welcoming professional staff, and overall comfort of our stay. It was a lovely experience and we would gladly return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. T., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Anonymous Families - 15/07/2019 AccorHotels certified review
« Perfect! »

Everything about our stay was perfect! The staff was very helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. A., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Mary A. M. Friends - 14/07/2019 AccorHotels certified review
« Nice hotel in great area. »

It could have gone better. When we first arrived we pulled in the wrong way but we didn't see any signage The Valet yelled at us. So our trip didn't get off to a good start. Staff was pleasant and helpful. It was my birthday and they brought a cake to my room which was very unexpected and a nice touch. I smelled smoke in the room and when I said something they moved us without a fuss. Liked the coffee in the lobby in the morning. Our TV had a problem but they sent up a very nice maintenance man that was quite nice and helpful. I am staying at your Hotel again on September 13-15 for a wedding. I am hoping it goes a little better as your hotel is in a perfect location for enjoying Philadelphia

Anonymous Couples - 14/07/2019 AccorHotels certified review
« Pleasant, easy, clean and comfortable »

Everyone is very nice and the room was clean and comfortable. The updates to the room are nice as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for the oversight with your toast at breakfast. I truly appreciate you bringing this to my attention and will share this with the team. Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Leslie S. Families - 14/07/2019 AccorHotels certified review
« Memorable »

Was outstanding from start to finish. Front desk staff were attentive and friendly and accommodating. Room was lovely, linens were nice, space was good, nice views.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Lisa J. Families - 13/07/2019 AccorHotels certified review
« Disappointing »

Physical room and customer service did not meet basic standards. The locking mechanism of the door malfunctioned multiple times over the period of my stay. Was locked out of the room and had to wait at the front desk and again at the door for the issue to be addressed. I was staying with my six year old daughter and had requested children’s robe and slippers from the front desk and they were never provided. Customer service seemed unconcerned about my requests and experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. J., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for your disappointment in your recent stay, as this is not a reflection of our standard. I want you to know that I take your feedback very seriously and I have shared it with our Director of Rooms. Please rest assured we are taking the necessary steps to address these oversights and will ensure they do not occur going forward. I truly appreciate you bringing this matter to my attention. As a token of good faith, I would like to extend a complimentary future upgrade to a suite with breakfast for two included should you decide to stay with us again. Please do not hesitate to contact me or my assistant at ju… directly and we will be happy to assist with the accommodations. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Angela Bauer General Manager

Scott Couples - 13/07/2019 AccorHotels certified review
« Amazing Romantic One Night Escape »

We had the chance to enjoy a night with out the children and booked their Corner Prestige Suite. After a walk on Walnut St. we enjoyed room service and the buffet In The morning. The staff was incredibly friendly and welcoming. We can’t wait to return for the full weekend experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Phyllis Business - 13/07/2019 AccorHotels certified review
« My experience was great. »

The attentiveness of the hotel staff was exceptional ... from the bell hops, to checking in ... to the cleaning staff to the restaurant staff. Everyone was quite helpful and they made my experience a positive one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Terry Business - 13/07/2019 AccorHotels certified review
« Great Day 1 & Day 2 Not So Good Day 3 »

I was presently surprised when I checked in as the service and welcome was amazing, I received a surprised upgrade. It was wonderful and I felt welcomed and the staff was friendly. It carried on like this for the the first 2 days and then all of the sudden a 180 occurred and everyone was the exact opposite. I do not know if everyone received unexpected news or what, but it was very strange.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for taking the time to share your comments concerning your stay at the Sofitel Philadelphia at Rittenhouse Square. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I've read your comments regarding your third day with us and I want you to know that I take them very seriously. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Angela Bauer General Manager

Gwo L. Business - 12/07/2019 AccorHotels certified review
« Good with room for improvement »

The person who took order over the phone for in-room-dining was not helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for your disappointment in our in room dining experience, as this is not a reflection of our standard. I want you to know that I take your feedback very seriously and I have shared it with our Director of Food and Beverage. Please rest assured we are taking the necessary steps to address this and will ensure it does not occur going forward. I truly appreciate you bringing this matter to my attention. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Angela Bauer General Manager

Anonymous Families - 12/07/2019 AccorHotels certified review

A very nice room and breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Debe B. Business - 12/07/2019 AccorHotels certified review

Very nice. From the time you walk in, staff was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Bill Y. Couples - 11/07/2019 AccorHotels certified review

Your hotel was excellent. The staff was courteous, the room was very clean, the bed was very comfortable, and the breakfast was wonderful. We would highly recommend to our friends and family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Tiffany Couples - 11/07/2019 AccorHotels certified review

This hotel is A+ in my book. From the front desk to the comfort of my room. I will definitely be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. J., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Joe S. Business - 11/07/2019 AccorHotels certified review

Caitlin and her team were great. A number of last minute changes due to travel delays and they were able to take of everything without hesitation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear O., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Michael Z. Families - 11/07/2019 AccorHotels certified review
« good service »

comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

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