Hotel - Mercure Les Deux Alpes 1800 Hotel
Mercure Hotel Mercure Hotel

Mercure Les Deux Alpes 1800 Hotel

4.0/5 628 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 17h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)

Leisure and activities

  • Babysitting on request
  • Golf course 9 holes  (Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Beach and water sports  (Nearby)
    • Kayaking (Nearby)
    • Rafting (Nearby)
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities (Nearby)
    • Archery (Nearby)
    • Billiards/Snooker (Nearby)
    • Boules/petanque
    • Bowling (Nearby)
    • Horse riding (Nearby)
    • Skating rink (Nearby)
    • Squash court (Nearby)
  • Skiing
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities
    • Ski rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
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Reopening of the hotel and the ski area from 1st December! We welcome many of you to enjoy the first snow!

Hotel location

Companies and event centres nearby

Exhibition centre

LA MAISON DE LA MONTAGNE0 km / 0 mi

Your meetings and events

Our hotel offers 6 modular meeting rooms, which benefit from natural light and are soundproofed. Our rooms are fully equipped, with free Wi-Fi access, screens, video projector and PA system on request.Our hotel is the ideal place for combining work and relaxation. Make the most of our knowledge and experience, with a dedicated contact person from the time your project is first considered until you are welcomed onto the site.

Mercure Les Deux Alpes 1800 Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
EDELWEISS 25 m2 2 m 25 15 0 12 0
MELISSE 30 m2 2 m 25 15 0 12 0
MYOSOTIS 30 m2 2 m 25 15 0 12 0
MEIJE 2 50 m2 2 m 50 25 0 30 130
MELISSE + MYOSOTIS 50 m2 2 m 50 30 20 24 0
MEIJE 1 85 m2 2 m 60 25 70 50 130
ECRINS 135 m2 2 m 150 50 70 120 120
MEIJE 1 + MEIJE 2 145 m2 2 m 150 50 70 120 130
ECRINS + MEIJE 280 m2 2 m 300 100 140 240 250
    • Flipchart
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Overhead projector
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Take a moment to relax in our comfortable, spacious rooms boasting a balcony - most of which are south-facing - and an exceptional panoramic view. You can also enjoy free WIFI, tea and coffee making facilities and a flat-screen TV.For your comfort, you can choose from 2 types of room: a Standard Room with a view of the Oisans region; or a Superior Room, which is larger and has a balcony and views of the resort and the Roche de la Muzelle peak. Some can accommodate up to 5 people.

  • 100 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 60 family rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Data port in room
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • High speed transmission line
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.1/5 AccorHotels Rating 538 reviews

Our guest reviews for
Mercure Les Deux Alpes 1800 Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 628 reviews
Ramón M. Couples - 11/08/2019 AccorHotels review
« Fantastic place. Too old hotel »

Very nice stay, enjoying french Alps. Hotel is under Mercure standards. Rooms are really poor.

Stian Friends - 27/07/2019 AccorHotels review

Pleasant

Patricia S. Families - 24/07/2019 AccorHotels review
« Lovely views, peaceful surroundings, sheltered parking, nice meal in restaurant. »

I was disappointed that we had to pay for swimming, and then, in addition, for sun beds. Apart from this, we enjoyed our stay. The room was very comfortable.

Bobmombassa Friends - 23/07/2019 AccorHotels review
« Lovely staff.... »

After a somewhat troubled booking via another agency-"Angel" sorted out my accommodation requirements and later with the intervention of "Lea" changed to a better sleeping arrangement. All the staff were very conscientious, a credit to the management team. On a slightly negative note-I felt the breakfast staffing was reduced and needed 2 or more people to allow a better flow of replenishment and efficient delivery of the (very nice) omelettes. This is in no way a criticism of the waiting staff. Overall an enjoyable stay!

Paulo Families - 22/07/2019 AccorHotels review

Special thanks to Amália.

Niall M. Friends - 17/07/2019 AccorHotels review
« Small family rooms and terrible beds »

Staff were helpful and the service good. Food at breakfast and evening meal was good and plentiful. Hotel is in a remote location within the resort ( for lifts and cable cars) and not central to the town and 15 min walk to restaurants / bars. We booked a large family room and were disappointed with the size of the room and the quality of the beds; quite possibly the worst beds I have ever slept on in any hotel. The main double bed was two ancient singles pushed together and the two single beds were tiny (too short for adults) and similarly uncomfortable and old. The room was also shabby, with pealing paint and dirty carpets and no ceiling light either. There was only one spare plug socket in the whole of one large family room - poor. Overall, it is probably suitable for the mass ski market during the winter season, but out of season it looks shabby and does not merit 4 stars. I do not recommend this hotel, due to the poor condition, terrible beds and small rooms.

Family - 16/07/2019 TripAdvisor review
« A tired hotel in need of a makeover and some much better beds »

Staff were freindly and helpful. Food was good and plentiful, with buffett breakfast and fixed menu evening meal. View from the balcony was amazing. Location within the resort was OK and easy to get to restaurants and cable cars / lifts The rooms were tired, paint flaking and carpets stained. The beds were terrible; old ,cheap and uncomfortable. Maid service in the room was random, with dirty towels left on the floor one day and no toilet paper or shower gel the next - this is unacceptable at this price point / star rating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, First of all, we have been reallys pleased to welcome you in your Mercure Hotel Les Deux Alpes We appreciate that you liked the quality of the food, the tasteful breakfast and the friendliness of the staff! We seriously take into consideration your review concerning the room, maid service and furniture. Please, do not hesitate to contact us for your next booking! Warm regards Vincent Goasduff General Manager

Jih Couples - 08/07/2019 AccorHotels review
« EXCELLENT STAY »

Hotel difficult to find [no effective direction signs] even though it can be clearly seen from the main entrance road; one (1) hour drive from MGALLERY Park Hotel in GRENOBLE, but, forty five (45) minutes to arrive at the hotel once at LES DEUX ALPES [with the kind assistance of an off-duty fireman]! Excellent and courteous check-in/check-out by the different receptionists. Good sized room [502] with an excellent view on the mountains from the balcony; plus [unfortunately] the view over the many vacation apartments/restaurants/facilities! Quality breakfast being better than other French MERCURE hotels, plus the excellent service given by 'CLEMENT' which made our breakfast experience a real pleasure!

Rob N. Friends - 29/06/2019 AccorHotels review
« 5 Star hotel »

The people at the front desk were very helpful and made us feel welcomed. The food was awesome, both the dinner and breakfast.

William Friends - 28/04/2019 AccorHotels review
« Fantastic staying, great staff and good prices!! »

We had a great stay during this winter in Les deux Alpes. We were with a group of friends over for a long weekend! We will definitely go back!!

Karin B. L. Families - 24/04/2019 AccorHotels review
« Friendly helpful staff with very run down rooms »

Hi! At very first sight very depressing! The entrance was not very clearly signed, and all of the ground floor facility areas are very neglected we ended up wondering around before we found the reception for the check in. The lounge and dining area are nicely done up, the rooms need updating badly, everything is tired, worn out and run down. A safe would be very useful in the room. The staff made up for the lack of style, they were very helpful and friendly, even helped us with having an early breakfast. The other negative would be that the area as a ski resort is very expensive , which I think the tourist office needs to look at.

Paddy P. Couples - 19/04/2019 AccorHotels review
« Uplift!! »

Very attentive friendly staff who made us very welcome. The hotel is very ‘tired’ and needs modernisation. It doesn’t match the usual standard we would expect of a Mercure hotel. This isn’t an issue staff could resolve and is not reflective on them. We are certain this is familiar commentary regarding this particular hotel.

Ib Business - 14/04/2019 AccorHotels review

Fine

R. Families - 04/03/2019 AccorHotels review
« Personnel tres agreable »

Personnel tres agreable

Anonymous Families - 03/03/2019 AccorHotels review
« Ok »

Bit overpriced

Enrique R. Families - 11/07/2018 AccorHotels review
« Thank you for my training going up and down stairs »

Stuff was nice, location is nice, but lift wasn't working the whole stay. I think that is really poor for a 4* hotel. Bathroom was old.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Enrique R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Les Deux Alpes 1800. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the lift problems. (which were new) At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we took the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas.B General Manager

Hans V. Families - 23/04/2018 AccorHotels review
« Great location - friendly & helpful staff - great food »

Very pleasant stay at Mercure Les 2 Alpes 1800: * check-in was smooth & we could get into our room immediately * excellent location, close to the skilift 'Village', ski rental & heath center/swimming pool * great food - breakfast & dinner * very friendly & helpfull staff (reception, restaurant/bar & cleaning) * ski lockers * indoor parking available

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hans V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Deux Alpes 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Benfodda General Manager

Anonymous Families - 09/04/2018 AccorHotels review
« Hotel looked a bit tired and rundown with most lifts not working. »

My daughter was surprised to see so many of the hotel staff loitering outside the hotel smoking cigarettes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nairn S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Les Deux Alpes 1800. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Benfodda General Manager

Franck Couples - 27/02/2018 AccorHotels review
« Very nice location and staff »

Very good location next to the slopes. Very helpful staff. Hotel with good services despite no restaurant at lunch time and the need for some refurbishment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANCK, We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Deux Alpes 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Benfodda GENERAL MANAGER

Pierre N. Families - 20/02/2018 AccorHotels review
« Very good atmosphere, great and helpful staff »

I stayed 4 days with my 11 years old son, for him to do some skiing. I really enjoyed the nice and friendly attitude of the team at the hotel. This makes a tremendous difference to me,.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pierre, We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Deux Alpes 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Benfodda GENERAL MANAGER

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