Hotel - Mercure The Moorhouse Ikoyi Lagos
Mercure Hotel Mercure Hotel

Mercure The Moorhouse Ikoyi Lagos

3.5/5 144 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • MURTALA MUHAMMED
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Beauty salon
    • Hairdressing salon
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
  • Boat excursions  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 6 meeting room(s)
  • Self service business centre
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Hotel location

Companies and event centres nearby

Congress centre

MUSONHALL5 km / 3.11 mi

Your meetings and events

Mercure The Moorhouse Ikoyi Lagos Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AKETE ROOM 24 m2 3 m 15 12 15 15 0
BOARD ROOM 22 m2 3 m 0 0 10 0 0
EKO ROOM 36 m2 3 m 40 15 20 15 0
EKO-AKETE ROOM 59 m2 3 m 80 35 40 50 30
EPE ROOM 39 m2 3 m 50 22 25 20 20
EREKO ROOM 32 m2 2 m 25 20 15 20 15
    • Screen
    • Flipchart
    • Soundproof
    • Video camera
    • Videoconferencing
    • WIFI access
    • Slide projector
    • Airconditioned meeting room
    • Catering available
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 90 rooms
  • 28 non-smoking rooms
  • 6 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Fax machine
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.7/5 AccorHotels Rating 753 reviews

Our guest reviews for Mercure The Moorhouse Ikoyi Lagos

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 144 reviews
Akuchukwu A. Business - 13/09/2018 AccorHotels certified review
« Not a great one. »

Not very good. No hot water to bathe. The AC in the room sounded like a locomotive engine. Breakfast was appalling. However the room was very clean.

C. U. Business - 12/09/2018 AccorHotels certified review
« Just okay »

I think your hotel needs a facelift.

Abidemi Business - 11/09/2018 AccorHotels certified review
« Gradually coming back to previous standards »

My three nights stay was very pleasant. Very nice and courteous staff as always; Good breakfast and very soft beddings. However, the refrigerator in my room was not functional. I called for it to be checked twice - one call to the reception and the other to the housekeeper but it was neither fixed nor replaced. Not even sure if it was checked. Also there was no running hot water on Saturday afternoon and had to shower with cold water. Nonetheless, I enjoyed my stay and was satisfied with the improvements.

Anonymous Business - 11/09/2018 AccorHotels certified review

Excellent and Calm environment

Cleopatra Couples - 10/09/2018 AccorHotels certified review

It was great but I didn't enjoy the food.... Prices where outrageous too. The bathroom had no dental kit.

A. T. Business - 10/09/2018 AccorHotels certified review
« Mr »

Good

Akin Couples - 05/09/2018 AccorHotels certified review
« Room for improvement in housekeeping, restaurant and maintenance services. »

Satisfactory - staff at reception, laundry and bar were quite responsive. Housekeeping and Restaurant services can benefit from improvement.

Anonymous Business - 04/09/2018 AccorHotels certified review
« Good »

It was a great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., We very much appreciate your comments regarding your stay at the Mercure Moorhouse Ikoyi in Lagos. It is always a pleasure to receive positive feedback, we are really happy your enjoyed your stay while with us. We hope your next visit will be as pleasant as the previous one. Sincerely, Monica Aguilar General Manager The Moorhouse Ikoyi Lagos-Nigeria

Ayo Business - 30/08/2018 AccorHotels certified review
« My stay at Moorehouse »

Good ambiance, courteous people

A. B. Business - 27/08/2018 AccorHotels certified review
« Ok »

It was ok

Anonymous Business - 27/08/2018 AccorHotels certified review
« Hotel is understaffed with limited experience straff. Investments in facilities and staff are urgently required »

Staff are personable but the facility is below staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., Thank you for taking the time to tell us about your experience at the Hotel Moorhouse Ikoyi in Lagos. We have received your comments and please rest assured that we are taking the appropriate measures improve in our quality of service. Sincerely, Monica Aguilar General Manager The Moorhouse Ikoyi Lagos-Nigeria

Rosemar N. Business - 26/08/2018 AccorHotels certified review
« My experience was awesome »

I had a great experience at the hotel and the customer service was very welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. N., We very much appreciate your comments regarding your stay at the Hotel Moorhouse Ikoyi Lagos. We are glad you enjoy your stay while with us and we hope your next visit will be as pleasant as the previous one. Sincerely, Monica Aguilar General Manager The Moorhouse Ikoyi Lagos-Nigeria

Jonathan O. Business - 26/08/2018 AccorHotels certified review
« My Experience was lovely »

My stay in the hotel was fun, it was a chilly environment with the availability of necessary facilities. Bur there are still some stuffs lacking like Good cover cloth and tooth paste. Bur generally, I enjoyed my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., We very much appreciate your comments regarding your stay at the Hotel Moorhouse Ikoyi in Lagos. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monica Aguilar General Manager The Moorhouse Ikoyi Lagos-Nigeria

Ralph S. Business - 22/08/2018 AccorHotels certified review
« Great stay but again no towels »

I enjoy staying at your hotel but every time there are no towels in the bathroom after the first night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We really appreciate your comments regarding your stay at the Moorhouse Ikoyi Lagos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will check what happened during your stay, normally we should not have any issues with the towels supply but please rest assured that we will take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Monica Aguilar General Manager The Moorhouse Ikoyi Lagos-Nigeria

Js Business - 22/08/2018 AccorHotels certified review
« no towels no toilet paper »

No toilet paper in the room when I check in. number of towels were less on my second night. Shower temp was not hot enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Hotel Moorhouse Ikoyi Lagos I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Monica Aguilar General Manager The Moorhouse Ikoyi Lagos-Nigeria

J. N. Business - 21/08/2018 AccorHotels certified review
« Awesome »

My stay at Moorhouse Hotel was really fulfilling as the services were top notch.

Yahaya A. Business - 21/08/2018 AccorHotels certified review
« Mr. »

It's a comfortable and memorable place to relax and stay.

E., O. J. Business - 20/08/2018 AccorHotels certified review
« Mr »

My stay was enjoyable, no regret whatsoever for staying in your hotel. Your service very satisfactory.

Fadekemi A. Business - 20/08/2018 AccorHotels certified review
« My experience was wonderful and amazing »

My experience at hotel moorhouse was wonderful though I had issues with the fact that there was no constant hot water most of the time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. A., Thank you so much for responding our survey and for your comments regarding your stay at the Hotel Moorhouse Ikoyi Lagos. We are working on the hot and cold water system and it is our hope to finish this project as soon as possible. We hope you will visit us very soon again. Sincerely, Monica Aguilar General Manager The Moorhouse Ikoyi Lagos-Nigeria

Precious F. Business - 20/08/2018 AccorHotels certified review
« miss »

I felt like I was home.

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