Hotel - Mercure The Moorhouse Ikoyi Lagos
Mercure Hotel Mercure Hotel

Mercure The Moorhouse Ikoyi Lagos

3.5/5 144 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • MURTALA MUHAMMED
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Beauty salon
    • Hairdressing salon
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
  • Boat excursions  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 6 meeting room(s)
  • Self service business centre
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Hotel location

Companies and event centres nearby

Congress centre

MUSONHALL5 km / 3.11 mi

Your meetings and events

Mercure The Moorhouse Ikoyi Lagos Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AKETE ROOM 24 m2 3 m 15 12 15 15 0
BOARD ROOM 22 m2 3 m 0 0 10 0 0
EKO ROOM 36 m2 3 m 40 15 20 15 0
EKO-AKETE ROOM 59 m2 3 m 80 35 40 50 30
EPE ROOM 39 m2 3 m 50 22 25 20 20
EREKO ROOM 32 m2 2 m 25 20 15 20 15
    • Screen
    • Flipchart
    • Soundproof
    • Video camera
    • Videoconferencing
    • WIFI access
    • Slide projector
    • Airconditioned meeting room
    • Catering available
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 90 rooms
  • 28 non-smoking rooms
  • 6 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Fax machine
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.7/5 AccorHotels Rating 832 reviews

Our guest reviews for Mercure The Moorhouse Ikoyi Lagos

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 144 reviews
J. K. Business - 06/12/2018 AccorHotels certified review
« Just the wireless network that was not ok »

Good house keeping, and the breakfast should be available from 5am because some of us needs it at 5am.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K. J., We very much appreciate your comments regarding your stay at the Mercure The Moorhouse Ikoyi Lagos. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monica AGUILAR General Manager

Ralph S. Business - 06/12/2018 AccorHotels certified review
« The second stay where I have no towels in my bathroom... »

This is the second stay that there have been no towels in my bathroom. Please check the airconditioner - it really is not effective. Many Thanks Ralph

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ralph S., We very much appreciate your comments regarding your stay at the Mercure The Moorhouse Ikoyi Lagos. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monica AGUILAR General Manager

Victor Business - 05/12/2018 AccorHotels certified review

I was not fully satisfied because my room not 2 ok compare to my previous stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victor O., We very much appreciate your comments regarding your stay at the Mercure The Moorhouse Ikoyi Lagos. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monica AGUILAR General Mnager

Ahmed E. B. Business - 04/12/2018 AccorHotels certified review
« Not That Good »

Very Bad Internet Network, No Enough Towels in the Room, no upgrade to my room as a Platinum Member, Very Poor Breakfast, unfriendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed F., Thank you for taking the time to tell us about your experience at the Mercure The Moorhouse Ikoyi Lagos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Monica AGUILAR General Manager

Anonymous Business - 04/12/2018 AccorHotels certified review
« Dissatisfied »

I asked for bathroom slippers three times in 2 days before I was told the hotel has run out and to wait till a day after I would have checked out. I asked for toothpaste too but none was provided throughout my 3 day stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Killi D., Thank you for taking the time to tell us about your experience at the Mercure The Moorhouse Ikoyi Lagos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Monica AGUILAR General Manager

E. S. Business - 01/12/2018 AccorHotels certified review
« Poor »

The ac on the room was not working and they were ant and insect everywhere in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. E., Thank you for taking the time to tell us about your experience at the Mercure The Moorhouse Ikoyi Lagos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Monica AGUILAR General Manager

Stuart T. Business - 29/11/2018 AccorHotels certified review
« Terrible, sad hotel »

It was aweful - the airconditioning is hopeless (had to try 3 rooms to get one almost cold enough), the matresses are old and lumpy, the bathrooms need serious maintenance. This hogtel is overpriced and the owners are not spending a cent on making it half way decent

Our hotel has responded to the review
Our hotel has responded to the review

Dear STUART T., Thank you for taking the time to tell us about your experience at the Mercure The Moorhouse Ikoyi Lagos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Monica AGUILAR

Daniel A. Business - 29/11/2018 AccorHotels certified review
« Moderately Satisfied »

The room was conducive, food was splendid; however customer service at the front desk was not satisfactory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIEL A., We very much appreciate your comments regarding your stay at the Mercure The Moorhouse Ikoyi Lagos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Monica AGUILAR General Manager

Okoyo B. Business - 26/11/2018 AccorHotels certified review
« Splendid »

Wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Okoyo B., We very much appreciate your comments regarding your stay at the Mercure The Moorhouse Ikoyi Lagos. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Monica AGUILAR General Manager

Anonymous Business - 26/11/2018 AccorHotels certified review
« It was good and comfortable as always »

The food was good. Great Friday night entertainment. My room was comfortably maintained as usual.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex N., We very much appreciate your comments regarding your stay at the Mercure The Moorhouse Ikoyi Lagos. We hope your next visit will be as pleasant as the previous one. Sincerely Monica AGUILAR General Manager

Uchenite Business - 22/11/2018 AccorHotels certified review
« A wow experience »

Excellent services. The staff ready to help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Collins O., We very much appreciate your comments regarding your stay at the Mercure The Moorhouse Ikoyi Lagos. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monica AGUILAR General Manager

I. C. M. Business - 20/11/2018 AccorHotels certified review
« Fantastic and worth the money »

It was okay and the room were cozy but I want an improvement with the electric bulb.

Our hotel has responded to the review
Our hotel has responded to the review

Dear m. C I., We very much appreciate your comments regarding your stay at the Mercure The Moorhouse Ikoyi Lagos. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monica AGUILAR General Manager

Rt Business - 19/11/2018 AccorHotels certified review
« good »

good: breakfast / room cleanness to be improved: Choice of dinner menu laundry sheet could have supplied every day (sometime it is missing).

Our hotel has responded to the review
Our hotel has responded to the review

Dear RYOSUKE T., We very much appreciate your comments regarding your stay at the Mercure The Moorhouse Ikoyi Lagos. It is always a pleasure to receive positive feedback. I will share your comments with our team Thank you for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Monica AGUILAR General Manager

Murtala Business - 19/11/2018 AccorHotels certified review
« IT WAS A NICE SHORT STAY »

I enjoyed my stay there completely. But please remove the breakfast card in the rooms (which said fill the card and hang outside the door before 11pm for room service) since nobody comes to pick them and breakfast is buffet. I filled and hung outside and was hoping to hear a knock announcing the arrival of breakfast, that didn't happen. On my second day I saw carpenters constructing a stage right INSIDE the swimming pool, I hope that is temporary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Murtala S., We very much appreciate your comments regarding your stay at the Mercure The Moorhouse Ikoyi Lagos. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience we hope your next visit will be as pleasant as the previous one. Sincerely, Monica AGUILAR General Manager

H. M. Business - 17/11/2018 AccorHotels certified review
« Good »

Was just fair

Our hotel has responded to the review
Our hotel has responded to the review

Dear B. M. H., Thank you for taking the time to tell us about your experience at the Mercure The Moorhouse Ikoyi Lagos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Monica AGUILAR General Manager

Tosin S. Couples - 16/11/2018 AccorHotels certified review
« Very nice indeed »

Though was a short stay but enjoyed the ambience and the serenity of the hotel. Decor was nice and homely and a well laid bed and neat room. The buffet breakfast was equally nice with a good variety to choose from

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tosin S., We very much appreciate your comments regarding your stay at the Mercure The Moorhouse Ikoyi Lagos. It is always a pleasure to receive positive feedback. I will share your comments with our team Thank you for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Monica AGUILAR General Manager

Chinenyem Business - 15/11/2018 AccorHotels certified review
« Satisfactory »

It was nice. Lovely room ambiance (Deluxe room). However was dismayed at the continuous non availability of hot running water all through my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chinenyem O., We very much appreciate your comments regarding your stay at the Mercure The Moorhouse Ikoyi Lagos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monica AGUILAR

Professor J. B. Business - 12/11/2018 AccorHotels certified review
« Faily satisfactory »

I was your Guest in Rm312 from Friday morning of 2nd November 2018 to Wednesday morning of 7th November. The staff very friendly. A call to check what is wrong with room heater was not returned. The food was good., but one had to almost beg for toothpick all the time. Please, can you place the tooth pics on the table so guests do not have to always ask for it? On the 6th Nov at about 2;30 am a violent fight broke out somewhere above my floor. It lasted till 4 am. My flight was 6:40 am and could not sleep till my departure from at 5am. I had to go downstairs to report at the Reception Desk. Suggestion: One, see that the male guest is not encouraged to return to your hotel. He had arguments with his female guest/s. Two, security should be more alert.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JERRY B., Thank you for taking the time to tell us about your experience at the Mercure The Moorhouse Ikoyi Lagos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Monica AGUILAR General Manager

Chuks K. Business - 09/11/2018 AccorHotels certified review
« Ok »

Neat rooms. Utilities working fine. Not impressed with the breakfast buffet options and general catering services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHUKWUEMEKA K., We very much appreciate your comments regarding your stay at the Mercure The Moorhouse Ikoyi Lagos. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience we hope your next visit will be as pleasant as the previous one. Sincerely, Monica AGUILAR General Manager

Jomsthan Business - 09/11/2018 AccorHotels certified review
« Very calm atmosphere »

I enjoyed my stay with you. The staff are so polite and helpful. My only observation is that their seemed to be no hot water in our room on some days and the aircon was not great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan B., We very much appreciate your comments regarding your stay at the Mercure The Moorhouse Ikoyi Lagos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monica AGUILAR General Manager

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