Hotel - ibis Coventry Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Coventry Centre Hotel

3.5/5 698 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BRITISH TELECOM0.3 km / 0.19 mi ICI GLOBAL LTD0.2 km / 0.12 mi LISTERS VOLKSWAGEN0.05 km / 0.03 mi WHITEFRIARS0.5 km / 0.31 mi
GULSON HOSPITAL1 km / 0.62 mi IKEA COVENTRY STORE0.8 km / 0.5 mi SEVERN TRENT WATER0.3 km / 0.19 mi

Congress centre

AUTUM FAIR AT NEC16.09 km / 10 mi CARAVAN AND BOAT SHOW AT NEC16.09 km / 10 mi CLOTHES SHOW LIVE AT NEC16.09 km / 10 mi GLEE 2006 AT NEC16.09 km / 10 mi GRAND DESIGNS AT NEC16.09 km / 10 mi MOTORCYCLE AND SCOOTER SHOW16.09 km / 10 mi N E C16.09 km / 10 mi NATIONAL EXHIBITION CENTRE16.09 km / 10 mi SPRING FAIR AT NEC16.09 km / 10 mi TECHNO CENTRE0.16 km / 0.1 mi TECHNOLOGY CENTRE0.16 km / 0.1 mi

Exhibition and convention centre

ICC20 km / 12.43 mi

Exhibition centre

NATIOBAL AGRICULTURAL CENTRE12.87 km / 8 mi

Our rooms

  • 90 rooms

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 1,837 reviews

Our guest reviews for
ibis Coventry Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 698 reviews
Couples - 16/07/2019 TripAdvisor review
« Great location »

Great location for the city centre a 5 minute walk. Modern, clean and comfortable room, safe parking, friendly and helpful staff. A good breakfast with plenty to choose from. Above all great value. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin, We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faris THOWFEEK General Manager - Ibis Hotel Coventry Centre

Lesley B. Families - 15/07/2019 AccorHotels certified review
« Perfect location for visiting Coventry »

I found the staff extremely helpful and lovely to deal with. I would have rated the hotel a 10, except for two small niggles: the beds were extremely narrow and any noise in the corridor sounded loud in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LESLEY B., We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faris THOWFEEK General Manager - Ibis Hotel Coventry Centre

Jane Friends - 14/07/2019 AccorHotels certified review

Unfriendly and unhelpful reception staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear SASCHA R., Thank you for taking the time to tell us about your experience at the ibis Coventry Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I was disappointed to learn of the manner in which your query was dealt with by a member of our staff. This lack of customer service is not acceptable and I assure you that front office manager has reviewed your comments with the staff member concerned. The appropriate action has been taken to ensure that an incident of this nature does not reoccur. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Faris THOWFEEK General Manager - Ibis Hotel Coventry Centre

Steven P. Couples - 14/07/2019 AccorHotels certified review
« Very reasonably priced. Excellent accommodation near city centre. »

Parking, location of hotel, and quality was good. Overall, excellent value. Rooms bright, clean, and very functional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEVEN P., We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faris THOWFEEK General Manager - Ibis Hotel Coventry Centre

Andrew Couples - 12/07/2019 AccorHotels certified review
« Great service,clean and good breakfast »

Very pleased with everything

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW P., We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faris THOWFEEK General Manager - Ibis Hotel Coventry Centre

Anonymous Business - 12/07/2019 AccorHotels certified review
« Clean and comfy »

Everything it said on the tin. Staff helpful and polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TRACY D., We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faris THOWFEEK General Manager - Ibis Hotel Coventry Centre

Anonymous Solo - 11/07/2019 AccorHotels certified review

Comfortable, quiet and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALISON R., We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faris THOWFEEK General Manager - Ibis Hotel Coventry Centre

Mr F. Friends - 09/07/2019 AccorHotels certified review
« Coventry Godiva Festival »

Comfortable stay over the weekend. Thank you to the very friendly ladies on reception for all of the information which they gave us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL F., We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faris THOWFEEK General Manager - Ibis Hotel Coventry Centre

Solo travel - 09/07/2019 TripAdvisor review
« Always better than I expect! »

The staff was excellent as always. Food and drinks menu is reasonably priced. Practically in the middle of town centre. The rooms are well lit and the beds are comfortable. There’s no noise which makes you sleep so much better.

Linda S. Couples - 08/07/2019 AccorHotels certified review
« Clean acceptable room as expected- overall feel ok »

Good value for money acceptable accommodation

Our hotel has responded to the review
Our hotel has responded to the review

Dear LINDA S., We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faris THOWFEEK General Manager - Ibis Hotel Coventry Centre

Anonymous Business - 07/07/2019 AccorHotels certified review
« TV doesn’t sense memory stick although port for memory stick available on the TV »

Everything was ok except the TV in the room doesn’t since my memory stick.. All my time for the work was delayed due to this

Our hotel has responded to the review
Our hotel has responded to the review

Dear BETCY J., Thank you for taking the time to tell us about your experience at the ibis Coventry Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I'm extremely sorry about the issue you faced during your stay with USB ports on the TV. Our maintenance regularly checks our rooms with any defects and rectified accordingly. For your own comfort it is worth bearing in mind that hotel staff are available around the clock to assist you with any problems you may encounter. In this situation it may have been possible to offer you an alternative solution or rectify the issues immediately, to ensure you a more comfortable stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Faris THOWFEEK General Manager - Ibis Hotel Coventry Centre

Gary J. Couples - 07/07/2019 AccorHotels certified review
« Good value and service in a great location. »

When we arrived the car parking, check-in and quality of service from reception staff was easy and effective. The room was clean and functional, nice large shower and working air-con. We had a small issue with the TV, the reception staff sorted the problem immediately. We didn't eat at the hotel so can't comment. We would use the hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARY J., We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faris THOWFEEK General Manager - Ibis Hotel Coventry Centre

Jayne Families - 03/07/2019 AccorHotels certified review
« Mrs D. »

Clean hotel & bedrooms, nice bar area, convenient parking for city centre - on disappointment was the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jayne D., We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am very sorry to hear that the breakfast you were served was not of a high standard. This is certainly not acceptable and Food and Beverage Manager will be taking the necessary actions to ensure there is no recurrence of this failure. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faris THOWFEEK General Manager - Ibis Hotel Coventry Centre

Samantha G. Couples - 30/06/2019 AccorHotels certified review
« Perfect »

Friendly staff on arrive and check out , the room was lovely and clean. We had a good night sleep aswell it was just perfect

Gordon Business - 27/06/2019 AccorHotels certified review
« Terrible »

Simple clean accommodation.. Avoid the breakfast. Staff expected to do too much multi-tasking.

Chris P. Business - 27/06/2019 AccorHotels certified review
« Fine »

Fine

Wendy Couples - 26/06/2019 AccorHotels certified review
« ideal location for a concert at the Ricoh Arena »

Trouble free

A. O. Couples - 26/06/2019 AccorHotels certified review
« Pleasant overnight stay »

The check in girl was lovely, we were early for our room so she got us to wait. She made me a drink and told me to go back to her when I’d finished as the room would be ready. She called us over and said that we could go up. She was an asset to the hotel with her friendly manner.

Rach Friends - 25/06/2019 AccorHotels certified review
« Excellent! »

We were very impressed with this hotel. It is clean, modern, and comfortable. The staff on reception were very friendly and they work extremely hard, nothing was too much trouble for them. Breakfast was fantastic. Great location for the Bon Jovi concert!

Linda W. Solo - 23/06/2019 AccorHotels certified review
« Comfortable stay »

Comfortable but disappointed that it was not clear that parking had not been included in price -I had thought that it was when i booked

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda W., We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I was sorry to hear of your disappointment with regard to the cost of the car parking at the hotel. As with most city centre hotels, the hotel does indeed charge for parking. I understand that this is one of the few central hotels able to provide guests with on site parking, and that the rates offered are competitive. Nonetheless, I am sorry that you were not aware of this charge prior to your stay; this should have been clearly communicated. However, parking charges are advertised on our website. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Suskova Reception Manager - Ibis Hotel Coventry Centre

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