Hotel - Novotel Canberra
Novotel Hotel Novotel Hotel

Novotel Canberra Hotel

4.0/5 3,633 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Athletics stadium (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Companies and event centres nearby

Congress centre

NATIONAL CONVENTION CENTRE1 km / 0.62 mi

Your meetings and events

With a wide range of excellent conference facilities, accommodation options and leisure amenities, Novotel Canberra provides the ideal setting for meetings, conferences and events in Canberra. As a Canberra conference centre, the hotel features seven modern, well presented event spaces, accommodating up to 200 delegates. Offering layout versatility, function rooms can be arranged in a variety of configurations, including banquet, cocktail, boardroom and classroom styles. Audio visual equipment, projectionequipment, and Wi-Fi access are among the range of conferencing facilities available. Guests organising an event at the hotel can benefit from the support of the hotel's dedicated events team, as well as the creative input of the hotel's Executive Chef.

Novotel Canberra Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CLARKE 55 m2 2.9 m 40 18 16 20 28
COOK 55 m2 2.9 m 40 18 16 20 28
JONES 55 m2 2.9 m 40 18 16 20 28
KEELTY 70 m2 2.7 m 0 0 20 0 0
PRIVATE DINING ROOM 63 m2 2.7 m 20 0 25 12 26
REID 55 m2 2.9 m 40 18 16 20 28
THE BOARDROOM 51 m2 2.4 m 30 15 20 12 0
    • Meeting room
    • Audio and video equipment
    • Airconditioned meeting room
    • Podium
    • WIFI access
    • Video equipment
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Offering a range of accommodation options that include an Executive King Room and an Executive Apartment, Novotel Canberra is ideally suited for both business and leisure travel. Each room is well-appointed, featuring contemporary décor and a range of convenient facilities. Guests staying at this superb Canberra hotel can enjoy in-room climate control, a flat screen TV with Foxtel sports and news, internet access, a minibar, an ensuite, and tea and coffee making facilities.

  • 286 rooms
  • 100% non-smoking hotel
  • 14 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WIFI in your room
    • High speed transmission line
    • Minibar
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating 11,524 reviews

Our guest reviews for Novotel Canberra

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,633 reviews
D1P1_SydneyAustralia Couples - 22/03/2019 TripAdvisor review
« OK.....but »

Rooms and breakfast were really good. Location is obviously very good. Minor annoyances though. We booked 2 rooms, but were put on different floors, so no planning there. Could not even access each others floors. Elevators were confusing to use....we rode up and down a few times with other frustrated guests trying to get to their floors. The so-called valet parking at $25 per day is complicated and inconvenient and expensive, despite the guys doing it being very good to deal with. Overall, good hotel, but a chaotic first hour just checking in and getting to our rooms.

Peter J. Couples - 20/03/2019 AccorHotels certified review
« Not as memorable as others »

Met expectations , but no memorable features against other accor hotels, would only stay again from convenience

P. H. Couples - 20/03/2019 AccorHotels certified review
« Had a lovely few days ,staff were all friendly and helpful,room clean and comfortable. »

We stayed 4 nights and ate in the restaurant or bar most evenings . Staff were attentive and food was fine . Hotel is conveniently located to centre of Canberra , easy to get around to tourist spots .Everything was good ...no reason to say more . Car park has very tight spaces but we managed !

Anonymous Solo - 20/03/2019 AccorHotels certified review
« Very good »

Staff very helpful and friendly

Maree R. Couples - 20/03/2019 AccorHotels certified review
« Excellent location »

Reception staff were very helpful and friendly. Sadly the hospitality staff at breakfast weren’t the same. The room was adequate - we were offered an upgrade but found the upgraded room dark and poky so opted for the room we had booked which had a balcony. As an overnight stay the room was adequate. The bathroom was small and the decor tired but the price reasonable.

Mr B. Business - 20/03/2019 AccorHotels certified review
« Warm welcome at reception. »

Thank you for our complimentary drink vouchers where we met Jay and the Restaurant staff very helpful.

Annette V. D. Families - 20/03/2019 AccorHotels certified review
« A Pleasant Stay »

Stay was pleasant, and our room was quite comfortable.

Anonymous Business - 20/03/2019 AccorHotels certified review
« Good standard of Accommodation no free wifi is an issue »

Liked the room and the breakfast didn't like no free wifi as a business traveller this is inconvenient.

Ferre T. Business - 19/03/2019 AccorHotels certified review
« Great location, service »

Nice comfortable stay. Close to shops and food places.

Alison Business - 19/03/2019 AccorHotels certified review
« Staff were a standout during my visit »

Very impressed with the friendliness and helpfulness of the staff. Found the room to be outdated and didn't smell very fresh.

Kris Families - 19/03/2019 AccorHotels certified review
« Old »

It was not a wow experience, the hotel is already antique, thus the design and everything, not really what I expected compared to Novotel Singapore, where a mobile phone is provided, although I’m not expecting it to be that level, but it was ok to sleep for an overnight stay. No free parking.

Glenn G. Business - 19/03/2019 AccorHotels certified review
« Mr Glenn G. »

It was fine no issues

Greg Business - 19/03/2019 AccorHotels certified review

Reception understaffed Parking arrangements re tickets cumbersome and confusing False bill for minibar use completely unacceptable. Don't charge people credit cards without checking with them!!!!

Elizabeth W. Couples - 19/03/2019 AccorHotels certified review
« Great location »

Very enjoyable stay good location and great food

Anonymous Business - 19/03/2019 AccorHotels certified review
« Not enough appropriate space for 2 adults »

The room was certainly not able to comfortably accommodate 2 women. Not enough space to safely walk around bed to window. Not enough space for toiletries bag for 2 women. And the height to step into bath for a shower is extremely high. Finally the food(Mushroom lasagana)was non edible and this seemed to be a common thread in the restaurant.

Mark B. Families - 19/03/2019 AccorHotels certified review
« Below expectation »

Upon arrival in the car park, I found I had to drive on the right hand side of the road. I questioned a parking valet who told me that many things were odd about Accor hotels. When I checked in at reception, there was no record on the computer of my booking despite having recceived a booking reference by email. The member of staff did sort it out promptly. The bedroom was fine but the semicircular protrusion of the desk between the two double beds meant it was not possible to actually sit in the Eames chair wedged between all 3 and use the desk. The bathroom was tired and in places grubby. Tiles were chipped and broken, grouting stained in areas. The main low voltage downlight was filthy with dust. I was unable to find a price list for the mini bar and it contained only a small range. The beds were reasonably comfortable. The TV was fine but could not easily be viewed from the other bed. The blackout curtains were good. When we arrived in the restaurant for breakfast, the staff member who greeted us told us that the restaurant kitchen would close in 25 minutes. She was then unable to find our booking (on a paper list) and indicated we would have to pay for breakfast. I explained that we had booked in advance and that breakfast was included in our room rate. I offered to show the email and booking reference but was told that she would call reception. The staff member took us to a table and seated us. After 5 minutes, aware that the kitchen would be closing in 20 minutes, I got up from my table and located the staff member who informed me that shehad heard from reception and that we could eat breakfast. Whilst none of this was a great inconvenience, the level of organisation was poor. My daughter had what appeared to be cut fruit which had a flavour taint more like 'Goulburn Valley' packaged/preserved fruit. She did not eat it. She then tried a mini pastry which was acceptable, then tried the mini doughnut, which was not. I opted for the cooked items. The bacon was all stuck together in the chafing dish, tomatoes were ok, sausages tepid-cold and the scrambled egg swimming in water. The black coffee, which was made at the espresso machine arrived without a crema on top, indicative of a well made coffee and easy to do with some training. Overall the breakfast was poor. Your own website claims to be a 4.5 star hotel but in our experience fell well short of that. I would expect a clean bathroom in good condition, competent organisation and pleasing breakfast. None of these were achieved.

Rachel Families - 19/03/2019 AccorHotels certified review
« Great location, friendly staff, indoor pool was a hit with kids! »

We stayed for a weekend getaway to visit family living in Canberra. Our room was spacious, clean and had all we needed for our stay. The hotel bar, pool, spa, restaurant were all great and utilised during our stay. Staff were informative, friendly and helpful.

Anonymous Couples - 19/03/2019 AccorHotels certified review
« Pleasant stay with a delicious pastry-filled breakfast buffet! »

Hotel reception was very friendly. There was a dinner plate leftover from someone else's room service which worried us that meant the room wasn't ready for us potentially. It stayed there for a few hours. It was unsightly. The breakfast was delicious, with very tasty pastry desserts available! Tasty coffee! Happy hour $6 wines were very much appreciated! Overall very clean and friendly place.

Steve B. Business - 19/03/2019 AccorHotels certified review
« Tired »

Staff were courteous and professional But were let down by tired decor and fittings. This location no longer befits the Novotel brand and should be shut down for refurbishments. Sadly I could not recommend to other business travellers.

Anonymous Families - 19/03/2019 AccorHotels certified review
« restuarant food in eveining absulotely terrible »

taxi access excellent, rooms clean

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates