Name: Novotel Canberra Hotel | Central Canberra Location | ALL - Meetings
Address: 65 Northbourne Avenue, CANBERRA, 2601, Australia
Telephone: +61262455000
Rating: 3.9

Novotel Canberra

Hotel that makes every moment matter

Novotel Canberra is Canberra's premium 4.5 hotel boasting an unrivaled location in the heart of the city. Perfectly positioned within easy reach of many of Canberra's best restaurants, bars and shops. Guests will enjoy our spacious rooms, superior service, superb dining experiences at First Edition restaurant, excellent health and well-being facilities including our heated indoor pool, spa, sauna and gym.

From art galleries, museums, to sports arenas and family entertainment, Canberra is a fascinating city with ample to offer visitors. Guests travelling on business or visiting in leisure can find the ideal base in Novotel Canberra. With a central location , this excellent Canberra hotel is within easy reach of many of the city's top attractions, including the Australian Institute of Sport, Questacon, the National Gallery of Australia, Parliament House, Stromlo Forrest Park and Canberra Stadium.

Providing excellent access to Canberra and its surrounds, Novotel Canberra is within easy reach of many of Canberra's best restaurants, bars and shops, as well as the city's major attractions, which include Parliament House, NMA and Lake Burley Griffin

The team and I at Novotel Canberra invite you to a relaxing stay in the heart of the City! Taste Canberra like a local at our First Edition Restaurant & Bar on level 1. We look forward to welcoming you to the Nation's Capital.

Jessica James, Hotel Manager

Hotel extras

1 km to Lake Burley Griffin, 3 km to Parliament House
286 spacious rooms and suites centrally located in the vibrant city centre
Complimentary WiFi, large work space, flat-screen TV
Eat like a local at First Edition Restaurant & Bar serving an array of local produce
Health & Wellbeing facilities - indoor heated pool, spa, sauna and gym. In room yoga channel.

Our accommodation(s)

Room

Standard Room 1 Queen Bed

2 persons
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s)

Room

Standard Room 2 Double Beds

4 persons
27 m² / 290 sq ft

Bedding 2 x Double bed(s)

Room

Standard Room 1 King Bed

2 persons
26 m² / 279 sq ft

Bedding 1 x King size bed(s)

Room

Executive Room 1 King Bed

3 persons
26 m² / 279 sq ft

Bedding 1 x King size bed(s)

Room

Standard Room 1 King Bed and Balcony

2 persons
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Balcony

Room

Executive Room 1 King and 1 Double Sofa Bed

4 persons
26 m² / 279 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)

Room

Accessible Room with 1 Queen Bed

2 persons
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

Apartment

1 Bedroom Apartment 1 King Bed

3 persons
40 m² / 430 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: City View

Room

Accessible Room with 1 Queen Bed

2 persons
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

Hotel location

Novotel Canberra

65 Northbourne Avenue
2601 CANBERRA
Australia

GPS:-35.27799, 149.128986

+61 2 6245 5000

+61 2 6245 5100

RAILWAY STATION - CANBERRA

Railway station

Access: 4 km / 2.5 mi 10 min drive

CANBERRA CASINO

Casino

Access: 500 m / 0.31 mi 5 min walk / 2 min drive

CANBERRA VISITORS CENTRE

Tourist attraction

Access: 1 km / 0.83 mi 15 min walk / 5 min drive

CANBERRA MUSEUM

Museums

Access: 1 km / 0.63 mi 10 min walk / 3 min drive

PARLIAMENT HOUSE

Other attractions

Access: 1.5 km / 0.93 mi 45 min walk / 10 min drive

NATIONAL MUSEUM OF AUSTRALIA

Historic monument

Access: 1.5 km / 0.93 mi 40 min walk / 10 min drive

NATIONAL MUSEUM OF AUSTRALIA

Museums

Access: 1.5 km / 0.93 mi 40 min walk / 8 min drive

CANBERRA BOTANICAL GARDENS

Botanical gardens

Access: 2 km / 1.25 mi 20 min walk / 3 min drive

NATIONAL GALLERY

Museums

Access: 2 km / 1.24 mi 45 min walk / 10 min drive

NATIONAL GALLERY OF AUSTRALIA

Museums

Access: 2 km / 1.24 mi 45 min walk / 10 min drive

GOLF - YOWANI GOLF CLUB

Tourist attraction

Access: 2 km / 1.24 mi 45 min walk / 5 min drive

NATIONAL GALLERY OF AUSTRALIA

Historic monument

Access: 2 km / 1.24 mi 45 min walk / 10 min drive

HIGH COURT OF AUSTRALIA

Historic monument

Access: 2 km / 1.24 mi 45 min walk / 10 min drive

AUSTRALIAN WAR MEMORIAL

Historic monument

Access: 3 km / 1.86 mi 20 min walk / 5 min drive

Taxi

7 AUD 7 AUD

A.I.S.

Sports centre

Access: 10 km / 6.25 mi 10 min drive

TIDBINBILLA NATURE RESERVE

Botanical gardens

Access: 45 km / 27.96 mi 1 hrs drive

THREDBO

Ski area

Access: 160 km / 100 mi

LAKE BURLEY GRIFFIN - COMM. PARK

Lake

Access: 1 km / 0.62 mi 30 min walk / 5 min drive

Canberra Centre

Shopping centre/mall

Access: 500 m / 500 mi 5 min walk

Braddon

Restaurant and cafe district

Access: 5 min walk

NATIONAL CONVENTION CENTRE

Convention centre

Access: 1 km / 0.621 mi 10 min walk / 3 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

FIRST EDITION CANBERRA

Taste Canberra like a local at First Edition Restaurant. Showcasing only the best and freshest local produce sourced within Australia's capital and surrounds. Open for Breakfast and Dinner 7 days a week with High Tea and Brunch on Saturdays.

Your meetings and events

Room descriptions and layouts

8

meeting rooms

From 1 to 220

attendees

Configuration is not available for these requirements

- Height 2.9 m
- Theatre style 220 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 88 participants
- Banquet 152 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.7 m
- Theatre style 60 participants
- U-shaped Room 25 participants
- Board-room 15 participants
- Classroom style 30 participants
- Banquet 60 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.7 m
- Theatre style 30 participants
- U-shaped Room 15 participants
- Board-room 15 participants
- Classroom style 15 participants
- Banquet 24 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.9 m
- Theatre style 50 participants
- U-shaped Room 20 participants
- Board-room 16 participants
- Classroom style 20 participants
- Banquet 4 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.9 m
- Theatre style 50 participants
- U-shaped Room 20 participants
- Board-room 16 participants
- Classroom style 20 participants
- Banquet 28 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.9 m
- Theatre style 50 participants
- U-shaped Room 20 participants
- Board-room 16 participants
- Classroom style 20 participants
- Banquet 28 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.9 m
- Theatre style 50 participants
- U-shaped Room 20 participants
- Board-room 16 participants
- Classroom style 20 participants
- Banquet 28 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.9 m
- Theatre style 30 participants
- U-shaped Room 15 participants
- Board-room 20 participants
- Classroom style 15 participants
- Banquet 24 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
230 m²	2.9 m	220 participants	Configuration is not available for this hotel	Configuration is not available for this hotel	88 participants	152 participants
70 m²	2.7 m	60 participants	25 participants	15 participants	30 participants	60 participants
63 m²	2.7 m	30 participants	15 participants	15 participants	15 participants	24 participants
55 m²	2.9 m	50 participants	20 participants	16 participants	20 participants	4 participants
55 m²	2.9 m	50 participants	20 participants	16 participants	20 participants	28 participants
55 m²	2.9 m	50 participants	20 participants	16 participants	20 participants	28 participants
55 m²	2.9 m	50 participants	20 participants	16 participants	20 participants	28 participants
51 m²	2.9 m	30 participants	15 participants	20 participants	15 participants	24 participants

Configuration is not available for this hotel

Configuration is not available for these requirements

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Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5 3,292 reviews

TripAdvisor Rating 3.5/5 4,004 reviews

Very poor room

John R. Friends - 4/10/2024 Confirmed reviews ALL

Room 444 There was a water leak that had obviously been there a while as the room had a very strong and unpleasant musty odor. The carpet in the corner of the room was very wet and had startedshowing signs of mold growth. Yhe lounge was extremely uncomfortable. On the good side the bed was very comfortable. Staff very good and were advised of the musty smell

Dear John R., I'm truly sorry to hear about your experience in Room 444. It's disheartening to learn about the water leak issue and the resulting musty odor and dampness in the carpet. Your comfort and satisfaction are incredibly important to us, and it's disappointing to hear that we fell short of your expectations during your stay. I'm glad to hear that you found our staff to be very good, but I apologide that you had to experience the discomfort caused by the room's condition. Please know that we take your feedback seriously, and we'll be addressing the issues with the room immediately to ensure that such incidents are not repeated in the future. If there's anything else we can do to make things right or to improve your experience, please don't hesitate to let us know. Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention. We hope to have the opportunity to welcome you back for a much-improved stay. Kind Regards, Tess McLaughlin Front Office Manager Sincerely,

Quiet room, not the best customer service

Mj Friends - 4/10/2024 Confirmed reviews ALL

I appreciated the quiet room. The room smelled, though, musty/ damp and the windows didn’t open. The air conditioning helped a bit. Reception wasn’t very friendly. I’m a platinum member as well, but regardless, it would nice to be acknowledged or greeted with a smile and a warm “hello” when at the desk. I felt ignored as they didn’t look up upon check in, when I had a question and again, was ignored in the priority lane at check out. A man behind me was greeted with “hello, Sir” even though I was clearly in front of him.

Dear Miriam, Thank you for choosing to stay at Novotel Canberra and for taking the time to provide feedback. I'm glad to hear that you appreciated the quiet room, although I'm sorry to hear about the issues you encountered with the room's odor and the lack of open windows. Your comfort is important to us, and we apologise for any inconvenience caused. Additionally, I'm disappointed to learn about your experience with our reception team. As a platinum member, you deserve the highest level of service, and it's disheartening to hear that you didn't feel acknowledged or welcomed during your interactions with our staff. Please accept our sincerest apologies for this lapse in customer service. Your feedback is invaluable to us, and we'll address these concerns with our team to ensure that all guests, especially our loyal members, receive the warm and attentive service they deserve. We appreciate your loyalty and hope to have the opportunity to welcome you back for a more enjoyable stay. If there's anything else we can do to improve your experience, please don't hesitate to let us know. Sincerely, Tess McLaughlin Front Office Manager

Alan Solo - 4/9/2024 Confirmed reviews ALL

I came down for the Canberra Marathon Fesitval. I requested a late check out, which was granted. After arrival and a shower, I had an hour to kill after checking in before dinner and thought I would watch some TV. Only problem was the TV wasn't working. I reported it to reception and the staff member was polite and helpful, however there were no maintenance team members on site. When I returned after dinner, I was offered a change of room which I accepted because I wanted to watch the rugby, but it was painful as I had already unpacked. On Sunday morning when I returned from the race around 1130 - there were no food options available in the hotel whatsoever. Very disappointing.

Dear Alan, Thank you for taking the time to tell us about your experience at the Novotel Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tess McLaughlin Front Office Manager

Well located, however, the pull out bed was terrible quality

Anonymous Families - 4/9/2024 Confirmed reviews ALL

The pull-out bed was terrible quality, expect it to be better.

Dear Laura M., Thank you for sharing your feedback with us. We're glad to hear that you found our location convenient. However, we're sorry to hear about your disappointment with the quality of the pull-out bed. Your comfort is important to us, and we apologise for any inconvenience caused by the subpar quality. We appreciate your feedback, and we'll take it into consideration as we strive to improve our accommodations. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Sincerely, Tess McLaughlin Front Office Manager

Well located

Helen M. Friends - 4/9/2024 Confirmed reviews ALL

Staff great, helpful nothing was a bother. Jay at the restaurant was exceptional, was helpful and attentive as was Sahass….also met the chef that night. Meals were just amazing so we came back tge second night of our stay.

Dear Helen, Thank you for sharing your wonderful experience with us! We're thrilled to hear that you found our location convenient and that our staff, especially Jay, Sahass, and the chef, made your stay memorable. It's always our aim to provide exceptional service, and we're delighted that they went above and beyond to ensure your satisfaction. We'll be sure to pass along your compliments to them. We hope to welcome you back for another fantastic stay soon! Sincerely, Tess McLaughlin Front Office Manager

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