Hotel - Novotel Canberra
Novotel Hotel Novotel Hotel

Novotel Canberra Hotel

4.0/5 3,738 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Athletics stadium (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
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Hotel location

Companies and event centres nearby

Congress centre

NATIONAL CONVENTION CENTRE1 km / 0.62 mi

Your meetings and events

With a wide range of excellent conference facilities and accommodation options, Novotel Canberra provides the ideal setting for meetings, conferences and events in Canberra. As a Canberra conference centre in the city, the hotel features seven modern, well presented event spaces, accommodating up to 200 delegates. Offering layout versatility, function rooms can be arranged in a variety of configurations, including banquet, cocktail, boardroom and classroom styles. Audio visual equipment, projectionequipment, and Wifi access are among the range of conferencing facilities available. Guests organising an event at the hotel can benefit from the support of the hotel's dedicated events team and creative and flexible menu options to inspire your delegates

Novotel Canberra Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
THE BOARDROOM 51 m2 2 m 30 15 20 12 0
CLARKE 55 m2 2 m 40 18 16 20 28
COOK 55 m2 2 m 40 18 16 20 28
JONES 55 m2 2 m 40 18 16 20 28
REID 55 m2 2 m 40 18 16 20 28
PRIVATE DINING ROOM 63 m2 2 m 20 0 25 12 26
KEELTY 70 m2 2 m 0 0 20 0 0
    • Meeting room
    • Audio and video equipment
    • Podium
    • Syndicate rooms
    • Airconditioned meeting room
    • WIFI access
    • Video equipment
    • High speed transmission line
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Offering a range of accommodation options that include an Executive King Room and an Executive Apartment, Novotel Canberra is ideally suited for both business and leisure travel. Each room is well-appointed, featuring contemporary décor and a range of convenient facilities. Guests staying at this superb Canberra hotel can enjoy in-room climate control, a flat screen TV with Foxtel sports and news, internet access, a minibar, an ensuite, and tea and coffee making facilities.

  • 286 rooms
  • 100% non-smoking hotel
  • 14 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WIFI in your room
    • High speed transmission line
    • Minibar
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

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4.0/5 AccorHotels Rating 13,297 reviews

Our guest reviews for
Novotel Canberra

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,738 reviews
Couples - 10/10/2019 TripAdvisor review
« TERRIBLE STAY »

My partner and i arrived late on a friday night after attending floriade night exhibition. We came in there was no parking for the car. When i got to check-in after some 20 minutes in the car park, i almost got told it was my fault that i could not find a parking spot because i was so late and the last one to check-in on that day. Correct me if I am wrong but one who books a hotel room should actually have the privilege to arrive when he/she wants!! Then came the room, it was poorly air conditioned. stuffy and missed items like spoons for coffee, milk and other things!! The bathroom had a shower leaking. When it turned to breakfast, staff could not speak English properly, it was a struggle to be understood!! Breakfast was of poor quality overall!! I am due to return to Canberra in December I am not sure i will be staying at the Novotel again!!

Rodney W. Business - 06/10/2019 AccorHotels review
« Woken three times in the night by staff »

I was woken three times during the night just to check who I was I had to work early in the morning but could never get back to sleep in fear of being woken again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., I am deeply disappointed that we disturbed your night. I will speak with the staff who worked that night to find out why. I trust that your next stay with us will be without incident. Kind regards, Ellin R Assistant Manager

John W. Business - 06/10/2019 AccorHotels review
« Time for a Renovation »

Check in smooth, staff helpful and room large but needing a bit of renovation. Centrally located.

Dee C. Couples - 06/10/2019 AccorHotels review
« Comfortable bed in convenient location »

Check in was a little drawn out, because there were inexperience staff on a busy night. Was asked if I want to pay for room on check in and I agree but I seems as if that didn't happen. Room was very nice in appearance and bathroom was lovely. The bed was very comfortable, but the room was next the Electrical Plant room and the windows at back over looked the Coach depot, so room was very noisy. We were woken up around 4am by loud coach motor running and the starting of a "mystery" noise, possibly the AC. Once we were awake it was hard to get back to sleep with these competing noises, then we started to hear a "tapping" sound, and was unsure what that was. Later when we when to breakfast, we had the buffet. It was very busy (rugby semi final crowd) but I was very disspointed that the food had not been marked if it was Gluten Free. When I made the booking I told the staff member I was a Coeliac and had toeat gluten free. I was assured that the buffet had many options and the food would be labelled. Only the bacon would be a problem and that I could ask for some fresh bacon. Nothing had "gluten free" written on it. I could not fine the Gluten Free Bread and the staff were so over run I could not ask for new bacon. I did eat a little bit of egg, hoping that I would be fine and not have issues, but I would have loved to eat a lit more for breakfast. I would strongly sugguest that the breakfast buffet be run in allocated timeslots to allow of guarenteed seating and food lableling. The parking was a little shambled to. Nad the entrance of the parking lot - driving the opposite way that you would on a road is very hard to navigate.

Please J. U. I. T. Y. Couples - 06/10/2019 AccorHotels review
« Lovely stay, great location, excellent staff and fabulous meals, breakfast and drinks in the bar »

As above.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carolyn E., We very much appreciate your comments regarding your stay with us here at Novotel Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I know we all work hard to continuously improve the quality of our services, it is lovely to see this appreciated. Thank you again for sharing your experience, and we trust your next visit will be as pleasant as this one was. Sincerely,

Sivanathan S. Families - 06/10/2019 AccorHotels review
« Buffet is excellent »

I was unable to view anything through the window.

Pam R. Couples - 06/10/2019 AccorHotels review
« Very comfortable hotel for our stay in Canberra - lovely dinner in the restaurant. »

We had a lovely stay - the staff were friendly and helpful and our room was terrific. It is always great to have a couple of chairs or a lounge to sit on in our room as I can't sit on a bed comfortably. Within walking distance of great cafes and good shopping in the city, the hotel is well situated. Unfortunately we were rather surprised at the heavy traffic and the difficulty getting into the hotel, having to go around the block. On checkout, we were disappointed that we had to wait 20 minutes for our car to be brought to us as it had been taken off site the night before. With lots of football fans leaving at the same time as us it was a bit of a nightmare. Due to this difficulty, we would probably prefer to stay somewhere in the suburbs where parking is not an issue.

Brenda H. Families - 06/10/2019 AccorHotels review
« Staff were polite »

Room was clean and mostly well appointed some of the fittings arround doors and in bathroom needed refurbishing

Business - 06/10/2019 TripAdvisor review
« Ordinary »

I've stayed here many times and this time the restaurant experience was well below standard which did surprise me. Long wait times, mistakes with my order and ordinary food. there are plenty of other dinner options close to the hotel and i'll probably take them up the next time i stay in Canberra

Natalie D. Families - 05/10/2019 AccorHotels review
« It was ok »

There were a couple of staff that were trying to provide goo service but the majority were not friendly, helpful or pleasant. The pool was great. The location is great. The housekeeping staff were by far your best assets

Paul J. Business - 05/10/2019 AccorHotels review
« Very disappointed »

From the moment I arrived to the moment I left it was a very Poor from the Management right down to the staff . The reception & service was appalling. Never again will I stay at the Novotel Canberra & I will let others know of my experience.

Alan Couples - 05/10/2019 AccorHotels review
« Not to the usual experience at a Novotel. »

Very confusing booking in process . We had an accessible room which had a trip edge at the door of the bathroom. The breakfast was not a terrific experience with faulty coffee machines and an exploding juicer leaving orange residue over the floor. We actually ate elsewhere the next morning due to our experience the previous day. The pool area is fantastic .

Jamie Families - 05/10/2019 AccorHotels review
« Satisfactory but room to improve »

The young guy at reception was a little rude and not very helpful. Paid a hefty parking at Novotel and it was a big mess. Room was outdated and had a stale smell. Pool was freezing and only went once due to it being too cold and kids were upset. Breakfast was not at a decent standard and needs to improve. No free Wifi

Anonymous Families - 04/10/2019 AccorHotels review
« Average »

Didn’t enjoy this hotel

Michael N. Business - 04/10/2019 AccorHotels review
« Convenient hotel to downtown Canberra »

It was a good place to stay for work in Canberra.

Anonymous Families - 04/10/2019 AccorHotels review
« Good location and great for kids »

Easy access to Restaurants and a bonus for the kids to swim all year round in the Indoor pool. Would be better if parking was complimentary.

Anonymous Business - 04/10/2019 AccorHotels review
« great staff but the rooms need an upgrade and it is a very noisy place. »

The check in was good had to wait a while because it was busy but staff were friendly and welcoming. I was provided a room upgrade? when i got to the room it was next to the service area for the floor. It was noisy all night and day. Room was OK but the bed frame is all frayed and the stuffing is coming out of it. after I had left i was billed for mini bar purchase i did not have however on calling the issue was resolved by very polite and apologetic staff.

Michelle Business - 04/10/2019 AccorHotels review
« Indifferent »

Neighbours were talking loud on their phone until around 2am Was right outside the lift with adults and children yelling not realising they were outside room doors. Was told that I owed $32.50 for mini bar when I did not touch the mini bar. When I asked what would happen the woman on the other end of the call said "I suppose we have to trust you". Asked to stay another night was told there was only one room left at an outrageous price and they wouldnt hold it for me so I could get it approved even though I mentioned I was corporate - Accenture. Meaning I had to pack up and move to another hotel for one night. Was in the lift with 3 other people and the lift behaved weird. Told concierge and she told us we didn't know how to operate the lift correctly.

Anonymous Friends - 03/10/2019 AccorHotels review
« OK »

Room was clean and comfortable. Parking area is very tight and congested. Breakfast was only very average with long queue to be seated. More staff needed in this area.

Anonymous Couples - 03/10/2019 AccorHotels review
« Mostly positive. »

Mostly positive although the pillows were very hard and I ended up with a very sore neck. We couldn't understand why our car was moved when a car the same size was parked in that spot. I understand cars can be moved, but if a car is the same size, I am puzzled about the need to move it. Our room was very comfortable and quiet which we really enjoyed.

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