Hotel - Novotel Canberra
Novotel Hotel Novotel Hotel

Novotel Canberra Hotel

4.0/5 3,742 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Athletics stadium (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
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Hotel location

Companies and event centres nearby

Congress centre

NATIONAL CONVENTION CENTRE1 km / 0.62 mi

Your meetings and events

With a wide range of excellent conference facilities and accommodation options, Novotel Canberra provides the ideal setting for meetings, conferences and events in Canberra. As a Canberra conference centre in the city, the hotel features seven modern, well presented event spaces, accommodating up to 200 delegates. Offering layout versatility, function rooms can be arranged in a variety of configurations, including banquet, cocktail, boardroom and classroom styles. Audio visual equipment, projectionequipment, and Wifi access are among the range of conferencing facilities available. Guests organising an event at the hotel can benefit from the support of the hotel's dedicated events team and creative and flexible menu options to inspire your delegates

Novotel Canberra Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
THE BOARDROOM 51 m2 2 m 30 15 20 12 0
CLARKE 55 m2 2 m 40 18 16 20 28
COOK 55 m2 2 m 40 18 16 20 28
JONES 55 m2 2 m 40 18 16 20 28
REID 55 m2 2 m 40 18 16 20 28
PRIVATE DINING ROOM 63 m2 2 m 20 0 25 12 26
KEELTY 70 m2 2 m 0 0 20 0 0
    • Meeting room
    • Audio and video equipment
    • Podium
    • Syndicate rooms
    • Airconditioned meeting room
    • WIFI access
    • Video equipment
    • High speed transmission line
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Offering a range of accommodation options that include an Executive King Room and an Executive Apartment, Novotel Canberra is ideally suited for both business and leisure travel. Each room is well-appointed, featuring contemporary décor and a range of convenient facilities. Guests staying at this superb Canberra hotel can enjoy in-room climate control, a flat screen TV with Foxtel sports and news, internet access, a minibar, an ensuite, and tea and coffee making facilities.

  • 286 rooms
  • 100% non-smoking hotel
  • 14 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WIFI in your room
    • High speed transmission line
    • Minibar
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

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4.0/5 AccorHotels Rating 13,343 reviews

Our guest reviews for
Novotel Canberra

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,742 reviews
Family - 16/10/2019 TripAdvisor review
« Our favourite hotel in Canberra »

We're here again for another relaxing stay. This hotel is just so convenient, we can't imagine staying anywhere else. The Canberra shopping precinct and restaurants are a short walk away. There is even a tram stop at the front door. We were here for the Floriade which was also walking distance as well. The staff here are always professional and helpful. Management have always looked after our needs and special requests. Your loyalty is really rewarded at this hotel. The rooms we have stayed in have always been comfortable and spacious.The food at the buffet breakfast is excellent and the dinners are good. We love the pool area with the spa and sauna. We always recommend this hotel to our friends and families who are after a great holiday escape in a convenient spot in Canberra.

Family - 15/10/2019 TripAdvisor review
« 4 day stayover in Canberra »

My son and I enjoyed our stay at your hotel. We found the staff to be very obliging. Breakfast was very good and our room service was spot on. We were unaware that car parking was going to cost us $25.00 per day extra but I would suppose was not unreasonable although the car parking facility was very tight and required staff to park the car. Overall we would stay at the hotel next time we were in Canberra as the location was very central.

Business - 14/10/2019 TripAdvisor review
« Novotel Canberra »

For such an hotel with is great location, I sincerely believe it needs a room upgrade, it looks so old as to compare to the photos on the website; the furnitures, carpet etc. We enjoyed the breakfast, indoor swimming pool, hot tub and Suna which compliment our stay. Thus I wouldn’t stay there anymore, thanks. which compliment our stay

Business - 12/10/2019 TripAdvisor review
« Canberra Novotel »

The hotel was great with superb service, good food and beverages, room comfort and size fantastic. We were really looked after. Thanks especially to Jay who was very helpful and friendly; all the staff were excellent.

Bob Families - 10/10/2019 AccorHotels review
« Great location & friendly service »

The location is great, right in the CBD area and close/in walking distance to Canberra Centre. Breakfast is nice. And the service is also great & friendly. The only thing negative, if at all, is the tight parking space. It's very hard to open car door without touching a car parking next to our car. My car door also had a scratch potentially from the cark parked next to us over the night.

Alice Couples - 10/10/2019 AccorHotels review
« Novotel Canberra - had the most comfortable stay here! »

Travelling with my hubby, we were looking forward to checking in to Novotel Canberra. Pleasantly surprised to be upgraded to a king room, thank you! The room was most comfortable with ample space. We had a relaxing 2 night stay & slept really well. Breakfast was great with a variety of food to please everyone. The lady who checked us in (Emma?) was friendly & professional. The housekeeping staff was also friendly & polite. It has been a lovely stay at your hotel, thanks for having us. If we do visit Canberra again, we will stay here again. The only complaint would be about parking, $25 per night is very steep especially for pensioners. $15 would be more reasonable. Maybe the hotel can think about offering discount to seniors/pensioners.

Cassie Business - 10/10/2019 AccorHotels review
« Friendly staff, Excellent room »

Check in was easy and I was in my room within minutes. The room was large and very comfortable. Room service was quick and friendly (I arrived late in the evening).

Anonymous Families - 10/10/2019 AccorHotels review
« Couldn’t cope with a full house. »

Sadly not the best stay we’ve had at Canberra Novotel. Wait time for car was long. No tables available for breakfast at 9am. Went to pack car instead, car was at another car park. Came back just after 9:30am to be told breakfast was over. Complained to front desk, she helped us out by getting us into breakfast. Staff were obviously stressed after a long weekend considering there was an argument between staff. Alert on the other hand were handling the craziness with a great attitude. Very unfortunate that this stay was so average as have decided to go elsewhere on next visit.

Jason Families - 10/10/2019 AccorHotels review
« We enjoyed our stay at Novotel Canberra »

Good: - excellent service at front desk - the free zooper-doopers were popular with the kids - the pool area was beautiful and well maintained - our room was tidy and in good order Not so good: - we weren't able to use our Accor Plus card in the restaurant because it was a public holiday - having come from interstate, we had no idea it was going to be a public holiday and it was a disappointment to find out there would be a 15% surcharge and that we wouldn't be entitled to the normal discount. This was especially frustrating because before we came to Canberra, we had called the hotel to ask about using our Accor Plus card in the restaurant and were planning to use our points in conjunction with the discount to pay for the meal. Thanks for taking our feedback.

Couples - 10/10/2019 TripAdvisor review
« TERRIBLE STAY »

My partner and i arrived late on a friday night after attending floriade night exhibition. We came in there was no parking for the car. When i got to check-in after some 20 minutes in the car park, i almost got told it was my fault that i could not find a parking spot because i was so late and the last one to check-in on that day. Correct me if I am wrong but one who books a hotel room should actually have the privilege to arrive when he/she wants!! Then came the room, it was poorly air conditioned. stuffy and missed items like spoons for coffee, milk and other things!! The bathroom had a shower leaking. When it turned to breakfast, staff could not speak English properly, it was a struggle to be understood!! Breakfast was of poor quality overall!! I am due to return to Canberra in December I am not sure i will be staying at the Novotel again!!

Jm Families - 09/10/2019 AccorHotels review
« Stay was ok »

The stay was ok.

James Couples - 09/10/2019 AccorHotels review
« Great location, tired facilities »

As the title says, this is a great location, but the rooms are poorly designed (how on earth is a sink in the main room acceptable these days?). The corners of the bed jutted out into the cramped spaces and the wear and tear on them indicated it wasn’t just us that had knocked their chins repeatedly. Room service never once answered the phone first go - it took a call to reception to get an answer.

Manish Families - 09/10/2019 AccorHotels review
« Non existent service »

Multiple failures 1. Despite putting in a request (while checking in online) and arriving a few hours after indicate time, the room wasn't ready and we had to wait 30 minutes and it was taking even longer. We asked to forego the request as it was kids bed time and were given another room. When we got to it, the sofa bed wasn't made and took two calls and over 15 minutes to get someone to come up to make the kids bed. 2. The lights went out. Took two calls and about 30 minutes for someone to address it (something had tripped) 3. Master bed wasn't made the next day when we went out (had hung the sign indicating room could be cleaned etc.) presumably because a few teddy bears were left in the bed? If it is expected that nothing would be left in the bed for it to be made, it should be made clear by hanging a sign in the room. I stayed at this place earlier in the year and it wasn't either positive or negative experience but based on my recent experience, I am unlikely to return.

Keith Families - 09/10/2019 AccorHotels review
« Good but kept having to advise the staff of my platinum membership entitlements »

Good but kept having to advise the staff of my platinum membership entitlements: room upgrade was given after asked, received a welcome drink after I asked, received complementary breakfast after initially being charged. Platinum membership also does not seem to entitle to any soft drink in the mini bar as it does in other Novotels around Australia

T. L. Couples - 09/10/2019 AccorHotels review
« Was ok »

Hotel was convenient to get to shopping and restaurants but was disappointed could not use pool or spa kids took over the whole area jumping in spa and out of control the same at the breakfast wasn’t enjoyable The staff were nice and accommodating the hotel can do with updating being to nicer Novotel hotels.

Jason Families - 09/10/2019 AccorHotels review
« MR J. »

I arrived around 2:30 pm on the day as I was planning to put luggage in the hotel and went for a late lunch with the family. However, I was waiting for nearly 1.5 hours to get the housekeeping done. I was told that the receptionist would contact me when it was ready, but I had to wait at the reception again and chased up for the room. Today, I just noticed that you have charged me twice! so I will be calling you tomorrow!

Quails Solo - 09/10/2019 AccorHotels review
« Excellent »

Met all expectations

Michelle C. Couples - 08/10/2019 AccorHotels review
« Never again »

Very unhelpful and unhappy reception staff and parking ‘valet ‘ staff were a joke, total chaos on our arrival. Internet useless

Wayne B. Business - 08/10/2019 AccorHotels review
« Over priced and dismal »

The hotel is simply dated and old, and absolutely does not justify the price tag attached to it. Secondly the receptionist announcing room numbers of travelers - loudly - as they check in is surely a terrible security practice, especially given that one of the elevators has a broken card scanner so anybody can go to any floor...

Vanessa B. Families - 08/10/2019 AccorHotels review
« Close to the city, comfortabel and clean. »

This is my second stay, and I have enjoyed both times. It's close proximity to the city is the main reason. I found the staff to be pleasant and helpful. The carparking is a little daunting, but the boys downstairs are always smiling and helpful.

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