Hotel - Novotel Canberra
Novotel Hotel Novotel Hotel

Novotel Canberra Hotel

4.0/5 3,709 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Athletics stadium (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Companies and event centres nearby

Congress centre

NATIONAL CONVENTION CENTRE1 km / 0.62 mi

Your meetings and events

With a wide range of excellent conference facilities and accommodation options, Novotel Canberra provides the ideal setting for meetings, conferences and events in Canberra. As a Canberra conference centre in the city, the hotel features seven modern, well presented event spaces, accommodating up to 200 delegates. Offering layout versatility, function rooms can be arranged in a variety of configurations, including banquet, cocktail, boardroom and classroom styles. Audio visual equipment, projectionequipment, and Wifi access are among the range of conferencing facilities available. Guests organising an event at the hotel can benefit from the support of the hotel's dedicated events team and creative and flexible menu options to inspire your delegates

Novotel Canberra Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
THE BOARDROOM 51 m2 2 m 30 15 20 12 0
CLARKE 55 m2 2 m 40 18 16 20 28
COOK 55 m2 2 m 40 18 16 20 28
JONES 55 m2 2 m 40 18 16 20 28
REID 55 m2 2 m 40 18 16 20 28
PRIVATE DINING ROOM 63 m2 2 m 20 0 25 12 26
KEELTY 70 m2 2 m 0 0 20 0 0
    • Meeting room
    • Audio and video equipment
    • Podium
    • Syndicate rooms
    • Airconditioned meeting room
    • WIFI access
    • Video equipment
    • High speed transmission line
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Offering a range of accommodation options that include an Executive King Room and an Executive Apartment, Novotel Canberra is ideally suited for both business and leisure travel. Each room is well-appointed, featuring contemporary décor and a range of convenient facilities. Guests staying at this superb Canberra hotel can enjoy in-room climate control, a flat screen TV with Foxtel sports and news, internet access, a minibar, an ensuite, and tea and coffee making facilities.

  • 286 rooms
  • 100% non-smoking hotel
  • 14 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WIFI in your room
    • High speed transmission line
    • Minibar
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating 12,848 reviews

Our guest reviews for
Novotel Canberra

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,709 reviews
Ziggy G. Families - 18/08/2019 AccorHotels review
« Dissapointing »

was good except one of the beds was broken in our room, which thwy tried to rectify but my question is how is it that they new about it and leftt it like that and still charged the full price for the room even after I have complained about the broken bed .

Anonymous Solo - 18/08/2019 AccorHotels review
« Good except for an incident whilst having breakfast. »

I went to breakfast and was told to sit anywhere so I filled a glass with water as I didn't have any thing to put on the table to reserve it. I had some Weetabix and fruit to start with and went to get toast with mushrooms and tomato. When I returned my table had been cleared so I mentioned to the staff that I hadn't finished so they found me another table. I went to get some juice but when I returned another person was at my table but that person moved. On a third occasion I went to get some muffins, left them on the table and went to get a cup of tea. When I returned the muffins and my juice had disappeared. A young girl came over to offer to mind my table as her family had witnessed the debacle. One of the staff was very apologetic but I didn't get her name. I reported the incident to the manager when I checked out.

Anonymous Business - 18/08/2019 AccorHotels review
« efficient, clean, convenient location »

provided all i needed and more.

Pelagia Business - 18/08/2019 AccorHotels review
« Nice but »

The room was comfortable, however the bathroom door had a crack in the bottom on one side and a piece of the door missing on the back. The cupboard was dusty. The bathroom products were lovely, as was the breakfasts, however could not get dinner organized the evening of check in. Even the reception tried and couldn’t! So it was nice, but some fundamentals were difficult.

Lynette M. Business - 18/08/2019 AccorHotels review
« A bit underwhelming! »

I mentioned my membership when checking in and again when checking out but I don’t think it was recorded. I said I couldn’t get wifi each day, nothing done. I said the phone wasn’t working, nothing done. 1 put of peppermint tea supplied on day one but not replenished during my stay. Staff woke me at 6.30...7am talking loudly and laughing outside my door as they were starting their day getting everything out of the storeroom opposite.

Simone V. Friends - 18/08/2019 AccorHotels review

Our time at the Novotel was good, I found the room comfortable, breakfast was nice. Some staff were lovely but I did see some interactions between staff that showed there were some issues, not something guests want 2 see....

Iver C. Business - 18/08/2019 AccorHotels review
« A very nice stay. »

The room, staff, hotel, and restaurant were excellent. My only complaint is that the default room temperature was too low and I couldn't raise it high enough when I went to bed.

Julie B. Couples - 18/08/2019 AccorHotels review
« I celebrated my birthday and had a fabulous time! »

Staff were welcoming Room was clean and very quiet despite it being a Saturday night. Had drinks with friend and family at bar... great musician was playing. Food was great. Only complaint was as a large group of footballers group was staying (they were well behaved) ... at breakfast some food ran out. Thanks again!

Suzanne N. Couples - 17/08/2019 AccorHotels review
« Not up to the usual standard »

Although our booking was 'in the system ' they didn't have our keys ready. It took a long time to check us in to get the room we had booked, an Executive King with balcony. A large queue developed behind us which is always uncomfortable. The website suggested that to get the $1 breakfast you had to select that option during the online booking. That never presented as an option. The check-in desk was 'surprised' by my request to provide the $1 breakfast option. We used our Accor card for dinner at the restaurant that night. It was not good and over-priced. It was average at best and well below the standard expected at these prices. Many nearby restaurants have better dining at less cost. The hotel generally is not up to Novotel standards, very tired. The room was weird in that the bathroom had no vanity so the bathroom items such as shampoo and conditioner etc were in another room. I've never seen that before and I don't want to see it again. It was difficult. The parking was odd. You had to leave the key but the hotel did not accept responsibility for the car. The car was moved etc. The key was once with the desk, but then with the parking valet in the basement. (Don't want that job on a freezing Canberra day.) And then we've been double charged, an issue that hasn't yet been cleared up by your finance dept. All in all, this is well below the standard expected of a Novotel hotel. The staff at the desk, in the restaurant and housekeeping were trying hard to provide a good service but overall the experience was poor. BTW, your website is awful and needs to be simplified dramatically.

Chris Business - 17/08/2019 AccorHotels review
« canberra »

rooms and facilities were fine, staff were friendly but service was generally slow

Wendy J. S. Business - 17/08/2019 AccorHotels review
« The staff were professional and friendly »

Well I loved the cleanliness of the place and the professionalism and friendly staff. The food was superb for our DVA Forum dinner too so compliments to your catering staff.

Cherrian T. Families - 17/08/2019 AccorHotels review
« Good.. but not great! »

Anthony who checked us in was by far the only good thing about our stay - he was professional, personable and polite... hotel room was worn and marked, restaurant staff so rude and non welcoming we ordered Uber eats instead of giving them our business.. all staff looked and acted like they’d been dragged there... even the GWS players commented so..

Anonymous Business - 17/08/2019 AccorHotels review
« Had a wonderful stay staff were excellent »

Relaxed and enjoyable

Greg Business - 16/08/2019 AccorHotels review
« As good as I expected »

Good

Carl W. Business - 16/08/2019 AccorHotels review
« Crap room »

Room 722 is one of the worse rooms I have ever stayed in

Rolf L. Business - 15/08/2019 AccorHotels review
« great stay »

front office staff was great room was outdated we are marriott platinum members and for 4.5 hotel not that great,bar staff great dinning room run of their feet also not great dinner had monet deal very 3out 10 food was cold main meal,sent it back it.no good was nuked got offer to stay another night for $99 ONLY WHEN I GOT HOME we would have stayed ,i love bar and dining are was great, great view,breakfast great 10/10 yes we sure would come back i was a chef i can see the food dinning was below 4.5 star hotel but love your hotel felt like uk

Anonymous Families - 15/08/2019 AccorHotels review

I found it difficult to talk to staff members at your Canberra hotel to book accomodation . One said there was no double rooms and I could see on the website there were rooms available to cater for family . Meals were pleasant , however each time we ate there I could tell the staff were under a lot of pressure.

Chris B. Families - 14/08/2019 AccorHotels review
« Very comfortable and friendly »

Friendly staff great motel with amazing selection for breakfast

Rob E. Couples - 14/08/2019 AccorHotels review
« Central location, comfortable room, great front desk service »

Spent an enjoyable 3 days here. Hotel is very comfortable and has all the services we needed. Valet Parking staff are very good, but the parking area is very small & $25 per day is very excessive. Dining facilities are good, great quality food at reasonable prices, limited range of menu options. Bar staff are very attentive / friendly. Restaurant staff are friendly, but could be more attentive to taking dinner & drink orders for guests.

Helen Families - 14/08/2019 AccorHotels review
« Can’t complain about a thing »

Novotel has the ideal location for a stay in Canberra - literally off the bus and a few steps to the hotel; located mid-way (ish) between Civic and ANU and has eateries all around if you don’t feel like hotel food. The staff were amazing as well - check in was done in no time at all; extending our stay was easy and leaving our bags in storage was especially convenient.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates