Hotel - Mercure Paris Porte de Pantin Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Porte de Pantin Hotel

4.0/5 150 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

CANDY HOOVER0.21 km / 0.13 mi HERMÈS (ATELIERS)0.5 km / 0.31 mi
Cité de la Musique0.5 km / 0.31 mi Mory Team0.1 km / 0.06 mi

Congress centre

Villepinte10 km / 6.25 mi

Your meetings and events

With 3 naturally lit meeting rooms at garden level, the Mercure Paris Porte de Pantin hotel can accommodate up to 110 people. Your representative will work with you to ensure that your event is a success

Mercure Paris Porte de Pantin Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ART'EAST 25 m2 3 m 0 0 12 0 0
ZENITH 140 m2 3 m 80 42 80 70 80
    • Screen
    • Office
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose from the various room categories available: Standard Room with a view of our garden or the Parc de La Villette, or a Suite with a view of the Parc de La Villette.

  • 123 rooms
  • 109 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Web TV
    • Pay per view channel(s)
    • High speed transmission line
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 2,267 reviews

Our guest reviews for
Mercure Paris Porte de Pantin Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 150 reviews
Jm Business - 05/11/2019 Confirmed reviews AccorHotels

GOOD LOCATION AND COMFORT

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSE JOAO M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Simon F. Business - 22/10/2019 Confirmed reviews AccorHotels

I am extremely satisfied for your service and the atmosphere of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON F., Thank you for your kind review following your visit to Mercure Paris Porte de Pantin. We really are pleased to read that you were so well taken care of, and that you enjoyed your experience with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Deputy Manager

Ibrahim Friends - 22/10/2019 Confirmed reviews AccorHotels
« Very clean and friendly staff »

I enjoyed staying here more than expected. Hotel entirely clean and staff very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRAHIM A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Deputy manager

Ellen Business - 21/10/2019 Confirmed reviews AccorHotels
« Wonderful »

Have stayed in many hotels and this Mercure was wonderful... the staff from the Front Desk and check in and then the following 4 days was very friendly helpful and accommodating. the Restaurant staff in the Restaurant Bistro went out of their way to remembering likes and dislikes. I was very pleased and pleasantly surprised

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELLEN K., Thank you for your kind review following your visit to Mercure Paris Porte de Pantin. We are pleased to read that you were so well taken care of, and that you enjoyed your experience with us for you 1st stay in the Mercure Paris Porte de Pantin hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Camille Deputy Manager

Business - 02/10/2019 TripAdvisor review
« Nice hotel even a bit outsiden city center »

Nice hotel, in good shape, and the service was okay. I will absolutely recomend this hotel, even the purpose is to visit Paris Center and see all the famous atractions. The Metro is not far away and transport you easily all over.

Saravana K. Business - 30/09/2019 Confirmed reviews AccorHotels
« Very Poor »

The Hotel does not live up-to the standards of Mercure at all. * The rooms very extremely small for the high charges per day. I Paid 200 Euros per night. * I was not able to open by big Luggage since there is no enough space to wide open the luggage. * The room does not have a decent table neither a good chair for a business customer * There is no wardrobe nor a shoe stand to maintain the dress and shoes for long business stay. * There were only 2 hanger to keep up the dress. what a pity. * The toilet closet was too narrow against the wall and even to sit decently and need to hit the wall. * The bathroom shower was too small in size and the water does not have any pressure. The water was coming very slowly and i need to stand in the water for long enough to take bath. * On 28th September morning @ 9 am. the warm water was not coming from the shower and i need to take a cold bath. I tried to reach the room service but there was no response. When i tried the reception it was continully engaged. Infact i had fever the entire day due to cold shower. Later i checked with the reception, they informed that all the guests were using at the same time and the water heater was not working properly. I am surprised how such a big hotel does not even have a proper maintenance of the basic things like water. * The Shower room was not cleaned properly and i could see black and yellow stains in the corners. * The wifi bandwidth was very bad in the room, that even small you-tube videos and other web sites were much taking time. I need to disconnect several times. * The TV was too big for such a small room and does hat much English channels for a foreign traveller. Out of 70 channels, there were only 2 English news channel and not even a single entertainment channel. * The lifts were stinking badly may be due to poor quality of cleaning material or anything. Overall i am dissatisfied the overall stay from 22nd Sep to 28th Sep. I had stayed in Paris in much cheaper hotels before, but did not have so much issues. Lot of work needs to be done if the hotel needs to win customer trust and loyalty. Please take care.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SARAVANA M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Georg E. Business - 30/09/2019 Confirmed reviews AccorHotels
« Nice hotel, i will recomend »

Nice hotel, easy to recomend, everything is in order

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEORG E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alvaro B. Business - 15/09/2019 Confirmed reviews AccorHotels
« Feeling warmly like in a second home »

It's always a pleasure coming to Pantin Mercure hotel; nice welcome, the cosy decoration, the food and the fully equipped room and the fitness room gives you total possibilities of satisfaction to your staying, wether you need to relax after a tiring work day, to meet colleagues or just to have the right based Paris location to discover some surroundings spotlights.

Anonymous Solo - 15/09/2019 Confirmed reviews AccorHotels
« Good stay »

Was quickly welcomed and got my room rapidly with upgrade per status. Room was fine but a bit small for a privilege type of room. Having TV on brought some kind of unpleasant noise that is not normal. This should be fixed. In bathroom, not totally convinced on SkinJay pods and whether they work properly: each and every time I removed them, it seemed that lots of oil remained...

Paulo Business - 28/08/2019 Confirmed reviews AccorHotels
« Comfy upscale night »

Confortable and modern setting close to industry outside Paris centrum

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAULO C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Deputy Manager

Simon Families - 20/08/2019 Confirmed reviews AccorHotels
« Clean, comfortable, good breakfast »

Location is poor unless you have something specific in the area (which was our case). The hotel is well-kept. Rooms are not spacious but very comfortable and well thought out. Restaurant was unfortunately closed during our stay but the breakfast was excellent

Anani S. A. A. Couples - 07/08/2019 Confirmed reviews AccorHotels
« Cleaning was impeccable but the service of the front desk should have some improvement. »

That was very good. We was very welcome by the dark skin guy at the front desk. I was just disappointed by the way the housekeeper opened the door to enter our room just after two knocking. In my opinion it was too early to enter a guest room to try to clean it. This happened twice during our Stay. But besides that the cleaning was very good.

Penny F. Friends - 04/08/2019 Confirmed reviews AccorHotels
« Great moment »

Great staff & room. We had to change our reservation 2 days before coming and it was done in no time. Professional, welcoming staff. Hotel is well decorated in a modern & industrial style.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MELANIE V., We are pleased to read that you were so well taken care of, and that you enjoyed your experience with us. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Camille Deputy Manager

Sarah Solo - 29/07/2019 Confirmed reviews AccorHotels

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Our hotel has responded to the review
Our hotel has responded to the review

Dear SARAH D., Thank you again for sharing your experience with the orther travellers, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Deputy Manager

Rehana P. Business - 25/07/2019 Confirmed reviews AccorHotels
« I enjoyed my stay and I will come back again »

Nice breakfast, great bedding and very good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear REHANA P., We very much appreciate your comments regarding your 1st stay at the Mercure Paris Porte de Pantin hotel. We are pleased to read that you were so well taken care of, and that you enjoyed your experience with us. We hope you enjoyed our terrace converted to a beach for the summer season :-) Thank you again for your recommendation and we look forward to welcoming you back again in the near future. Camille Deputy Manager

Gg O. T. M. Business - 27/06/2019 Confirmed reviews AccorHotels
« very clean with a welcome feeling »

I came late, was really wellcomed

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEROME G., Thank you for your kind review following your visit to Mercure Paris Porte de Pantin. We are pleased to read that you were so well taken care of, and that you enjoyed your experience with us. Thank you for your recommendation and we look forward to welcoming you back again in the near future. Warm regards, Camille Deputy Manager

C. Solo - 19/06/2019 Confirmed reviews AccorHotels
« not very welcome for check-in »

This is the first time that I lived with accorhotel after getting status gold. However, the staff checked me in without recognizing membership card When I tried to present the card at the time of checking in, the staff just kept saying no need. Consequently, no upgrading and late check out(it depends on the room availability and fully understandable), no amenity, even no welcome drinks, indeed zero benefits ,just very simple showing the passport then the guy kept talking with others after ,even gave me a non-valid card for the first time because of uncarefulness.T o conclude, feel not welcome for checking in with the staff.

Al Business - 14/06/2019 Confirmed reviews AccorHotels
« Peaceful staying at Pantin »

A warm, modern and peaceful environment where you feel very nicely attended out of the standard "big hotel "

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALVARO B., We are really pleased to read that you were so well taken care of, and that you enjoyed your experience with us. Thank you so much for your recommendation and we look forward to welcoming you back again in the near future. Warm regards, Camille Deputy Manager

Anonymous Business - 11/06/2019 Confirmed reviews AccorHotels
« It was quite an agreeable stay. »

It was quite nice. The people at the front desk were very friendly and made us feel welcome. We liked our breakfast. All in all it was a great stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANKE B., Thank you for your kind review following your visit to Mercure Paris Porte de Pantin. We are pleased to read that you were so well taken care of, and that you enjoyed your experience with us. Thank you for your recommendation and we look forward to welcoming you back again in the near future. Warm regards, Camille Deputy Manager

Anonymous Solo - 10/06/2019 Confirmed reviews AccorHotels
« Gut »

Gut

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSANNE B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Pantin. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Camille Deputy Manager

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