Hotel - Mercure Deauville Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Deauville Centre Hotel

4.0/5 1,159 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Catering

  • Breakfast

Business services

See all services

Hotel location

Our rooms

Completely renovated in 2016: Come and rediscover our entire range of rooms, from Standard to Duplex. For more comfort and amenities, choose our Privilege rooms with balcony.

  • 53 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 6 family rooms
  • 5 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 3,640 reviews

Our guest reviews for
Mercure Deauville Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,159 reviews
Peter R. Couples - 23/10/2019 Confirmed reviews AccorHotels
« Mr Peter R. »

Great.

Colin Couples - 23/10/2019 Confirmed reviews AccorHotels
« Comfortable and close to market and town centre shops and restaurants. »

Enjoyed the space of accommodation on two floors but only one toilet downstairs was a bind for nocturnal visits. Staff very friendly and helpful and the fact that we could take our dog was a bonus. Preferred to shower, rather than soak in bath, but lack of support handles gave access, egress and showering the potential for elderly people to slip and fall. Parking facility was very useful but 24€ per night seemed steep, compared to 10€ at the Ibis, particularly when there was no access by the lift from the parking.

David H. Couples - 01/10/2019 Confirmed reviews AccorHotels
« Hotel Deauville »

We had a wonderful stay and the staff was so helpful thank you for everything I noticed at the end of survey asked if we enjoyed our welcome drink. We did not receive a voucher and a bar was set up and we bought our own when we arrived would have used the voucher if we had one

Dr D. C. Couples - 27/09/2019 Confirmed reviews AccorHotels
« Regular visitor. Always a good place to stay. »

I never give a 10 score. We use this hotel every year, twice in 2018 and it is always a great experience. My usual score of 9 has been reduced to 8 because of the unavailability of a breakfast buffet between 7.30 and 8.30 am.

Ken M. Couples - 15/09/2019 Confirmed reviews AccorHotels
« Staff were great really made us feel welcome and looked after us »

The first room we had was disappointing. We did arrive fairly late in the afternoon. We mentioned this to the the staff at he reception. We were moved to a bette room for the second night and also got our car in the car park. Staff were welcoming and helpful, accommodation very good on the second night, overall a good stay

Lindsay Couples - 30/08/2019 Confirmed reviews AccorHotels
« comfortable but nothing special »

The staff were all really nice and helpful, but we were disappointed there wasn't a resaurant on site. Parking was good.

Marcus H. Couples - 15/08/2019 Confirmed reviews AccorHotels
« Excellent »

We always look forward to staying at this hotel as the staff are really pleasant and helpful

Solo travel - 15/08/2019 TripAdvisor review
« Adequate, did the job, nothing exceptional »

Deauville is an upmarket resort, so you expect to pay a premium for a hotel. However, even by that barometer, the classic room was very compact. No extras, just functional. Hotel bar is about the only facility, plus breakfast which I didn't have as I do not like pastries/croissants. Lack of information in the room about anything, staff not full of information either. I had been to Deauville before and to this hotel, so I didn't need guiding but even so. Possibly in future trips to Deauville I will pay a bit more for more facilities and individuality. Or stay across the bridge in Trouville and get a lot more for the same price maybe.

Roel C. Business - 11/08/2019 Confirmed reviews AccorHotels
« Sleeping in plastic bags? »

Bed linen is terrible quality, not only are sheets and pillow covers made form 40% polyester (= plastic), but then there are plastic bags over mattress and pillows. Is like sleeping in plastic bags, skin cannot breathe. Like eating at star restaurant and discovering all ingredients are bought at Lidl. Shame on you Mercure.

Bluesman80 Families - 07/08/2019 Confirmed reviews AccorHotels
« Excellent stay, excellent location »

The check-in and check-out processes were very smooth, fast and carried out cheerfully by the reception staff. The room was comfortable, clean and spacious. The location is excellent, being at the heart of the city.

Chris Couples - 01/08/2019 Confirmed reviews AccorHotels
« Good place to stay »

Room facilities were very good (201), especially the balcony. Ceiling fan was a great addition in the heat (40 degrees). However, not wanting a full breakfast we wanted to select Express & Co. as the lighter option, but on all three mornings the only member of staff available was busy on Reception, so we ended going out for breakfast each day. Excellent value parking available in the Parking du Marché, underneath the hotel. Forfait de Congress €26 for 10 days.

Anthony S. Business - 31/07/2019 Confirmed reviews AccorHotels
« Great service, location, and value. »

I appreciated the nice breakfast that was invariably ready at 6:30 am as well as the helpfulness of the front desk staff in making dinner recommendations and reservations.

A L. M. Business - 22/07/2019 Confirmed reviews AccorHotels
« Room as excellent with a great balcony, staff were first class but the hotel was too small for its 4 Star rating »

Our experience was very positive except for the breakfast arrangements that frustrated us and spoilt the experience. The breakfast room was far to small for comfort because to many table were packed in and it was impossible to move around the self service buffet. The food selection for the breakfast was poor and it was frankly not worth the cost. The reception staff were extremely helpful.

G. Couples - 21/07/2019 Confirmed reviews AccorHotels
« Juillet »

Perfect

Anonymous Business - 14/07/2019 Confirmed reviews AccorHotels
« Excellent stay, very friendly staff »

Very warm welcome, nice and comfy room, good quality breakfast with large choice of food

Mr J. J. Couples - 07/07/2019 Confirmed reviews AccorHotels
« Mr John J. »

I had stayed at this hotel before , maybe 15 years ago. It was still as good as I had promised my wife. Rooms very comfortable. Breakfast good. Enjoyed our stay.

Andrew L. M. Couples - 06/07/2019 Confirmed reviews AccorHotels
« Noisy, hot and expensive »

The room was very noisy as it was just above the entrance to the hotel and we experienced high traffic noise plus noise from guests leaving on a tour at 4.00am followed on both mornings of our stay with the hotel staff arriving for their 6.00am shifts talking and smoking at the front door just below our room. The windows despite being double glazed weren't sound proof and anyway we needed them open slightly to give air as the room was very warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Bertrand CLAVEL Directeur Mercure Deauville Centre

Anonymous Families - 02/07/2019 Confirmed reviews AccorHotels
« Convenient »

All run smoothly

John H. Couples - 25/06/2019 Confirmed reviews AccorHotels
« Good Stay but some areas for improvement »

Enjoyed staying at hotel Excellent central location Unavailability of parking disappointing Nice room but a bit small Breakfast good but cramped space Welcome drink for only one person is miserly

Anonymous Families - 18/06/2019 Confirmed reviews AccorHotels
« Excellent stay between Deauville and Trouville »

Rooms are not big but we liked the clean decor. We appreciated the complimentary refreshments and the sympathy of the hotel employees at breakfast and at the reception desk.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Le Club AccorHotels
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates