Hotel - Mercure Paris La Sorbonne Saint Germain des Prés Hotel
Mercure Hotel Mercure Hotel

Mercure Paris La Sorbonne Saint Germain des Prés Hotel

4.0/5 1,060 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking  (Nearby)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Nearby)
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition centre

PARC DE LA PORTE DE VERSAILLES5 km / 3.11 mi PARIS BERCY EXPO3 km / 1.86 mi

Our rooms

Our fully renovated hotel offers 47 Standard and Privilege rooms that are bright and pleasant with warm tones creating a cozy and comfortable atmosphere. Some have views of La Sorbonne.Take advantage of free WIFI, air-conditioning as well as upscale bedding.

  • 47 rooms
  • 31 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 9 family rooms
  • 9 connecting rooms
    • Emergency exit map
    • Radio in room
    • WIFI in your room
    • Radio in bathroom
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 2,992 reviews

Our guest reviews for
Mercure Paris La Sorbonne Saint Germain des Prés Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,060 reviews
Juan T. Business - 05/10/2019 AccorHotels review
« Easy for a quick stay »

Good for a short stay. Clean, Quiet and with a strong shower all at a reasonable price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés. It's wonderful you enjoyed your stay with us so much! We strive for excellence so we're thrilled you appreciated not only our spacious, comfortable accommodations and friendly staff but also our delicious breakfast options! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience! Have a fantastic day! Sincerely, Théa Thao CAO Front office manager

Patricia Q. Friends - 29/09/2019 AccorHotels review
« Very nice hotel, great location, excellent service. »

Unfortunately, someone in your booking department continues to confuse me with another guest. In fact, this survey was sent to my email address, but addressed to Karen C.. My name is Patricia Q..

Koray Business - 28/09/2019 AccorHotels review

Very good customer service...

Regina Couples - 25/09/2019 AccorHotels review
« Good Location »

I am happy with the kindness of the front desk staff. They were all kind (from day shift to evening shift). The only negative experience we had is this: The cleaning of the room wasn’t prompt. We left our room before 8:30 am. We came back at 1 pm & it still wasn’t cleaned. I reported it at the front desk personally. so we left the hotel then came back at 3 pm & still, OUR ROOM WAS NOT CLEANED! So I reported it again. By 3:30 pm, a cleaning lady came & finally, started fixing our room. Sorry to say this but, it was a BAD SERVICE on that part.

Margie P. Couples - 25/09/2019 AccorHotels review

Our room was comfortable and clean. Front desk was always helpful and welcoming. It helped to make our stay in Paris a wonderful experience.

Mark G. Couples - 16/09/2019 AccorHotels review
« Disappointed for a 4 star rated hotel. »

Bed was very uncomfortable and shower badly positioned which put water all over the floor which had no drainage, as a result carpet constiwet causing room to be smelly. Only real positive was good value breakfast and location was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Théa Thao CAO Front office manager

Joj Solo - 15/09/2019 AccorHotels review
« Love this hotel, great staff, great location »

It was really comfortable, not noisy, good room temperature, everything was very clean. The staff are always nice and efficient. They will do their best to help you find anything you need in Paris and give you good directions and assistance. This is a small and excellently located hotel right opposite the Sorbonne University. You are close to everything and just walking up and down the street is interesting for their are tourists and students taking pictures of the Sorbonne. The little Place de la Sorbonne is just 3 minutes away and you can sit and enjoy the sunshine or just listen to the fountains when they are on.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Joan J., We are delighted to learn that your stay from your arrival through to departure was truly wonderful and that you were able to experience the convenience of our location  As the MERCURE PARIS LA SORBONNE, we pride ourselves on offering our guests the very best in service and accommodations and I am glad to see that this was reflected during your stay.  Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Théa Thao CAO Chef de réception/ Front office manager

Dana Z. Families - 08/09/2019 AccorHotels review
« A Nice Stay »

The hotel was in a nice area, i stayed for 3 nights, it was a great value for the money, the metro station was a 10 mins walk from the hotel, but when we arrived to the hotel, the lady on the reception sent us to a room that was supposed to be ready, but was surprised that it wasn't, the lady apologized immediately & sent us to another room, the room wasn't as good as the first one, but we agreed to stay in it to avoid wasting more time, and this didn't effect our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANA Z., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés. We are delighted to hear that you enjoyed your stay with us so much, especially our prime location. We love when our guest takes full advantage of everything the city has to offer. We are thrilled to hear that our staff was so attentive and helpful to you as well. We look forward to your next stay with us Kind regards Théa Thao CAO Front office manager

Joanna A. G. A. Couples - 08/09/2019 AccorHotels review
« Accommodation and Reception both go9d »

Whilst we enjoyed our stay and in most part happy with the service, the breakfast service was below par. When we arrived for breakfast and there was a couple of spoonfuls of fruit salad left, in querying about some we simply got a shrug of the shoulder and the words no more.

Anonymous Families - 03/09/2019 AccorHotels review
« Overall a very good hotel in an attractive area. Fair price. »

One minor issue: the toilet was rather low by the ground and the seat was broken and not well repaired.

Y Z. Families - 31/08/2019 AccorHotels review
« nice location, kind staff but shower is not working well »

When we arrived the room is already prepared with the sofa bed, which is nice. The lovely staff at front dest makes us feel welcomed. Overall the room is nice, small and delicate. But the design of lights could be improved to make everyone on the bed (including sofa bed) able to turn on/off the lights. The shower is a bit hard to describe..... it's difficult to make the shower head facing only one direction so it keeps turning when I had shower... so water is everywhere in the bathroom....

Lozza Families - 27/08/2019 AccorHotels review
« Conveniently located »

We were left on the first night with just 1 room after booking 2 as someone else was in the room we had booked! On the 2nd night the other room was available but the lock wouldn’t work as the battery had run out so we had to have assistance each time we required access. The fridge didn’t work in one of the rooms and the bar in the hotel had no ice! It was 32 degrees outside! Xx

Anonymous Couples - 25/08/2019 AccorHotels review
« Very nice and helpful reception. »

When I arrived ate the hotel I discovered that I was stolen in the paris RER train and the man and the woman in the hotel’s reception were very very nice and helpful. Without them I wouldn’t know what to do. They helped me calling to the Brazil embassy and giving me the direction to the police office. The only thing wasn’t good in the hotel was that the refrigerator wasn’t working and they didn’t have any other to exchange.

Anonymous Families - 20/08/2019 AccorHotels review
« Not bad »

Staffs are friendly, room is clean, but bed setting was not comfortable, not sure why on the double bed mattress two side is not flat.

D. Business - 19/08/2019 AccorHotels review
« Excellent! »

Good hotel in good location Helpful staff

Chloe Families - 18/08/2019 AccorHotels review
« I would definitely visit again! »

The hotel was in the perfect location, and very close to major bus and metro stops. The staff were friendly but we didn’t need to deal with them much. The breakfast was also good with a great variety. The room was great, although a little dark, and the shower, whilst working perfectly, did spill onto the floor quite a bit (as in the bath) so would suggest making that barrier a bit longer. Bed and room were comfortable and clean, although smaller than anticipated. It was a great stay, with the perfect location to fit our needs, and would definitely recommend it to anyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chloe D., We are delighted to hear about your experience! We truly appreciate your kind words regarding our team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding but also encouraging. We'd love to share another positive, fun experience with you in the future. Have a fantastic day! Sincerely, Théa Thao CAO Front office manager

Kate Families - 17/08/2019 AccorHotels review
« Welcoming, well situated, comfortable »

We felt like staff had gone the extra mile for us. Travelling with a young baby they made sure room was ready early and that we had a quiet room. Size of rooms was excellent as was the position of the hotel. Excellent value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATE A., It's excellent you had such an amazing stay with us! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see! We can't wait until your next visit so we can share another fantastic experience with you soon Have a beautiful day! Sincerely, Théa Thao CAO Front office manager

Couples - 14/08/2019 TripAdvisor review
« Mercure Paris La Sorbonne Saint Germain des Pres »

Lovely hotel right in the heart of the Latin Quarter, a five minute walk from Luxembourg Gardens and within a few minutes from some lovely restaurants. The staff were very accommodating and the breakfast were superb. The hotel is within walking distance of most of central Paris’s tourist attractions. A great hotel with great staff and good value. We will be returning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wilky251, Thank you for choosing to stay at our hotel and for taking the time to write a comment here on TripAdvisor. We strive for excellence so we're thrilled you appreciated not only for our great location in the heart of the Latin Quarter, comfortable accommodations and friendly staff but also our delicious breakfast options Your praise lets us know we're doing our job We can't wait to host you again soon for another amazing experience! Have a fantastic day Best regards Maria PIRES General manager

Decio Families - 08/08/2019 AccorHotels review
« Nice stay »

Very good experience at Mercure La Sorbonne Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DECIO C., It's excellent you had such an amazing stay with us! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see! We can't wait until your next visit so we can share another fantastic experience with you soon! Have a beautiful day! Sincerely, Théa Thao CAO Front office manager

Ally I. A. H. Families - 07/08/2019 AccorHotels review
« Nice area »

Took a bed and breakfast for holidays. but definitely not a 4 star hotel. Stayed one week before in a 4 star hotel in waterloo in same hotel group (novotel) and it was completely different. bed was not comfortable at all. few things need to be changed. door n windows not sound proof. had a clogged wash bassin but they did the needful after complain. Hotel was not as described on the website. Think it needs a good renovation. Think with a budget of around 130 euros per night We could had ve got a much better value for money hotel. It lacked variety in its breakfast. However the staffs were ok trying to help in every situation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALLY IBN ABBAS H., Firstly, I would like to thank you for taking the time to give us feedback about your stay and the hotel service. Moreover, I would like to apologize for the inconvenience caused. Please note that the way you have perceived the service from our Front Office Team is definitely not the way we would like our guests to experience the service of MERCURE PARIS LA SORBONNE. Please rest assured that your valuable feedback has been passed on to the Front Office team for further improvement, in order to avoid similar situations in the future. I look forward to welcoming you back with us in order to show our hotel in a more positive light, and of course, feel free to contact me directly if there is anything I can assist you with now or in the future. Sincerely, Théa Thao CAO Front office manager

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