Hotel - Pullman Reef Hotel Casino
Pullman Hotel Pullman Hotel

Pullman Reef Hotel Casino

4.5/5 2,293 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge
  • Room for hearing impaired guests

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

CAIRNS PORT AUTHORITY0.3 km / 0.19 mi VISITORS INFORMATION CENTRE0.2 km / 0.12 mi
QANTAS RETAIL TRAVEL0.5 km / 0.31 mi

Congress centre

CAIRNS CONVENTION CENTRE1 km / 0.63 mi

Your meetings and events

Featuring extensive conference facilities and a central Cairns location, Pullman Reef Hotel Casino offers the ideal venue for meetings, conferences and events in Cairns. This impressive Cairns conference centre features 12 versatile meeting rooms, withthe capacity to accommodate 8 to 800 delegates in a range of function styles. Stylish and contemporary, the hotel's recently updated conference and event facilities are all centrally positioned within the complex, offering accessibility and convenience.Filled with natural light, function rooms feature a range of conference equipment,including audiovisual equipment and high-speed Internet access. In-house technicians and dedicated event coordinators are on hand to offer organisational and technical help.

Pullman Reef Hotel Casino Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CHILL OUT ROOM 20 m2 3 m 0 0 10 0 0
ARLINGTON BAR 80 m2 4 m 0 0 0 0 0
URCHINS 2 OR 3 82 m2 4 m 80 27 28 33 50
THE REEF ROOM 134 m2 3 m 80 27 20 36 80
MICHAELMAS CAY 1 OR 2 145 m2 4 m 145 36 28 90 120
THE CORAL LOUNGE 185 m2 3 m 80 33 28 50 120
URCHINS 1 360 m2 4 m 350 57 52 230 350
MICHAELMAS CAY BALLROOM 379 m2 4 m 375 72 64 250 320
THE PULLMAN POOLDECK 580 m2 0 m 0 0 0 0 400
URCHINS RECEPTION LOUNGE 818 m2 5 m 600 254 327 300 600
    • Flipchart
    • Soundproof areas for greater confort
    • Videoconferencing
    • An extensive array of audio, video and projection equipment
    • Podium
    • Lectern
    • WIFI access
    • Video equipment
    • Day light
    • Airconditioned meeting room
    • High speed transmission line
    • Certified Conference Hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 127 rooms

Our restaurants and bars

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4.7/5 AccorHotels Rating 8,027 reviews

Our guest reviews for
Pullman Reef Hotel Casino

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,293 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
John W. Couples - 13/06/2019 AccorHotels certified review
« great »

very relaxing & close to all amenities

Our hotel has responded to the review
Our hotel has responded to the review

Dear John w., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. We are investigating your membership rewards and will be in touch with you directly to confirm. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Rebecca T. Couples - 13/06/2019 AccorHotels certified review
« Awesome »

Well I’ve stayed there a few times now and always found the staff very friendly and helpful. If l asked for help or assistance to anything l wanted it was always actioned and so l am always grateful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rebecca T., We very much appreciate your time and comments regarding your recent stay at the Pullman Reef Hotel Casino. It is always such a pleasure to receive positive feedback so thank you. I will share your comments with our team as I am know that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we look forward to seeing you again in the near future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Garry L. Couples - 13/06/2019 AccorHotels certified review
« Birthday trip in the sun »

Very comfortable 5 night stay in spa room. Spacious room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Garry T L., Thank you for taking the time to review your recent stay here with us at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback and we are delighted that you had a great birthday trip! I will share your comments with our team. Thank you again for sharing your experience, and we look forward to having the opportunity to welcome you back again in the future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Neil H. Business - 12/06/2019 AccorHotels certified review
« Exceptional service! »

For reasons beyond my control, I had to bring forward my accommodation booking by three days, with less than one day's notice. The reservation consultant unhesitatingly made the alterations without a hint of negativity. Indeed, I was made to feel just as welcome under these trying conditions, but even more so through the willing flexibility of the consultant. Outstanding service!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. I am very happy to hear our Reservations team made all arrangements as easy as possible prior to your arrival to the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Wouter Business - 12/06/2019 AccorHotels certified review
« Very nice »

The kind and caring staff helped me with all my needs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wouter, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. I am delighted to hear you enjoyed your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Dr P. A. Couples - 11/06/2019 AccorHotels certified review
« Excellent - service was outstanding. I was a little disappointed with the breakfast served to the room. Eggs were cold. »

Overall we were extremely satisfied with all aspects of hotel service and the quality of the accommodation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pamela, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. I am sorry to hear you did not quite enjoy your room service breakfast. Please accept my sincere apologies it was not up to standard. However, I am very happy to hear you enjoyed your stay, overall. Thank you again for sharing your experience. I look forward to welcoming you back for another stay in the near future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Bec Business - 11/06/2019 AccorHotels certified review

Fantastic, lovely rooms and staff. Great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. I am delighted to hear you enjoyed both the room and the convenient central location. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Fiona J. Business - 11/06/2019 AccorHotels certified review
« excellent »

From check in to check out was fantastic only problem was my account as I was charged for two beers which I didn't have as I don't drink beer and I bought my own wine. I did reply but I haven't heard back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fiona J., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. Thank you for your feedback relating to your account charges - we will be in direct contact with you to rectify these. Thank you also for your positive feedback relating to your experience with us here. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Rickj Couples - 10/06/2019 AccorHotels certified review
« Good stay, good staff, good rooms. »

Enjoyable stay in all aspects. Great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback regarding your stay with us at the Pullman Reef hotel Casino. I am delighted to hear you enjoyed both, your stay and our convenient central location. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Danial S. Couples - 10/06/2019 AccorHotels certified review
« Awsome stay .. have been back 4 times an be back again at end of month service is on point room is amazing »

stay once again awsome perfect location an room is on point love it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danial S., We very much appreciate your comments regarding your recent stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I am thrilled to hear that you have enjoyed the hotel time and time again. Thank you again for sharing your experience, and we look forward to welcoming you back again soon. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Helen G. Business - 10/06/2019 AccorHotels certified review
« Another great experience at Reef Casino »

The welcome by the staff was exceptional. I was staying for work and didn't get a chance to utilize the leisure side of the hotel very much. I did appreciate the list of things I could ask for if I needed them. I needed an ice pack and the front staff were so helpful around this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Win S. Business - 10/06/2019 AccorHotels certified review
« Great break away. »

Staff helpful and friendly. Could not have asked for anything better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is great to hear you enjoyed both the hotel facilities and the service! It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Kind regards, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Kevin Couples - 10/06/2019 AccorHotels certified review
« Happy stay enhanced by great staff & service. »

Very pleasant stay. Friendly caring staff good facilities comfortable room good location Concierge Matthew & electrican Grant Foley very specially helpful. One small drawback in room - table lamp could not be switched on independently. Also it was unseasonally cool weather and no heating available to warm up room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. I am delighted to hear you enjoyed your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Victoria H. Business - 09/06/2019 AccorHotels certified review
« Only there 1 night all staff very helpful »

Loved the pillows where can I get these pillows

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victoria, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. One of our team members will contact you shortly with detailed information regarding the pillows. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Allana R. Couples - 09/06/2019 AccorHotels certified review
« Lovely place with everything that we needed »

Staff very attentive, nothing was a problem

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allana R., We very much appreciate your comments regarding your recent stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I am thrilled to hear that the team have taken such great care of you during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Michael Families - 09/06/2019 AccorHotels certified review
« Perfect »

All staff were amazing. Service was exceptional and were treated as executives. Highly recommend for locals and tourists.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, We very much appreciate your comments regarding your recent stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I am delighted to hear that the team have taken such great care of your during your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Alan B. Solo - 09/06/2019 AccorHotels certified review
« The team gave me such a warm welcome and when booking the room It was nice and easy and made easy . Thanks you to all the team at the Pullman for making my stay a comfortable one »

My experience was a step above the rest of the hotels .. nothing was a problem for them and they were always ready to help and wanting to . When making the booking it was so easy and they were once again so helpful ..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan B., We very much appreciate your comments regarding your recent stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I am thrilled to hear that the team have taken such great care of you prior and during your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Anonymous Couples - 09/06/2019 AccorHotels certified review

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your review regarding your recent stay at the Pullman Reef Hotel Casino, it is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Patricia Solo - 09/06/2019 AccorHotels certified review
« Very nice room & great service »

Very nice room but didn't need a spa so not sure why I had one as likely cost me more. Matthew the elder was extremely helpful on my arrival and Matthew the younger on my departure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia, Thank you for taking the time to tell us about your stay with us at the Pullman Reef Hotel Casino. I am delighted to hear you had a great stay. Every room in our hotel has a spa bath - it is most certainly a complimentary feature for our guests to enjoy. I will share your comments with our team, the Concierge team in particular. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. I am looking forward to welcoming you for another great stay in the near future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Jessica Couples - 09/06/2019 AccorHotels certified review
« Amazing! »

It was just a really romantic weekend getaway and as it was my first time staying at the casino I felt it was perfect! I even ended up with a ring on my finger!! The only thing I would say would be brighter lights in the entrance way but otherwise it was beautiful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jessica, Congratulations on behalf of everyone here at the Pullman Reef Hotel Casino! We are excited to hear we have played a small part in the start of your new and exciting journey! We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience. We look forward to welcoming you for another great stay in the near future. Warm regards, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

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