Hotel - Pullman Reef Hotel Casino
Pullman Hotel Pullman Hotel

Pullman Reef Hotel Casino

4.5/5 2,325 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge
  • Room for hearing impaired guests

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request


  • Breakfast
  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby


QANTAS RETAIL TRAVEL0.5 km / 0.31 mi

Congress centre


Your meetings and events

Featuring extensive conference facilities and a central Cairns location, Pullman Reef Hotel Casino offers the ideal venue for meetings, conferences and events in Cairns. This impressive Cairns conference centre features 12 versatile meeting rooms, withthe capacity to accommodate 8 to 800 delegates in a range of function styles. Stylish and contemporary, the hotel's recently updated conference and event facilities are all centrally positioned within the complex, offering accessibility and convenience.Filled with natural light, function rooms feature a range of conference equipment,including audiovisual equipment and high-speed Internet access. In-house technicians and dedicated event coordinators are on hand to offer organisational and technical help.

Pullman Reef Hotel Casino Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CHILL OUT ROOM 20 m2 3 m 0 0 10 0 0
ARLINGTON BAR 80 m2 4 m 0 0 0 0 0
URCHINS 2 OR 3 82 m2 4 m 80 27 28 33 50
THE REEF ROOM 134 m2 3 m 80 27 20 36 80
MICHAELMAS CAY 1 OR 2 145 m2 4 m 145 36 28 90 120
THE CORAL LOUNGE 185 m2 3 m 80 33 28 50 120
URCHINS 1 360 m2 4 m 350 57 52 230 350
MICHAELMAS CAY BALLROOM 379 m2 4 m 375 72 64 250 320
THE PULLMAN POOLDECK 580 m2 0 m 0 0 0 0 400
URCHINS RECEPTION LOUNGE 818 m2 5 m 600 254 327 300 600
    • Flipchart
    • Soundproof areas for greater confort
    • Videoconferencing
    • An extensive array of audio, video and projection equipment
    • Podium
    • Lectern
    • WIFI access
    • Video equipment
    • Day light
    • Airconditioned meeting room
    • High speed transmission line
    • Certified Conference Hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Whether visiting to explore the natural wonders surrounding Cairns, or for the vibrant Cairns nightlife, Pullman Reef Hotel Casino offers a wide variety of accommodation to suit all needs. Guests searching for hotels in Cairns can choose from a range of newly refurbished guest rooms and suites, with Superior, Deluxe and Presidential options available. Tastefully appointed and elegant, each room features a modern ensuite with spa bath and Roger & Gallet amenities, a private balcony and internet access.

  • 127 rooms
  • 89 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box
    • Spa/Jacuzzi in bathroom
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Wide working desk
    • Baby bed
    • TV Bouquet beIN Sports
    • Phone with 2 handsets in room
    • Air conditionning with individual remote
    • Minibar
    • Iron in room
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.7/5 AccorHotels Rating 8,566 reviews

Our guest reviews for
Pullman Reef Hotel Casino

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,325 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Ray T. Business - 11/09/2019 AccorHotels review
« The best hotel in the world »

I believe the Pullman Reef hotel casino sets the standard. I spend most of my life living in hotels and resorts and the Pullman Reef hotel casino offers the best in service and accommodation

Don S. Couples - 10/09/2019 AccorHotels review
« We enjoyed the room and would ask for that one or another one on a corner like it next time. »

We both enjoy the relaxed atmosphere and surroundings The room was lovely. We didn't spend enough time there this trip but will in the future. For the next question I booked the room through gaming.

Linda -. C. Couples - 10/09/2019 AccorHotels review
« Best Hotel in C. - Great Location »

Although we are locals, we had to stay in the City Centre for 4 nights. The hotel is great - the rooms are big and well designed. The facilities are great, the location is excellent and the staff were excellent.

Dee Couples - 10/09/2019 AccorHotels review
« Exceeded our expectations with exceptional service. »

We thoroughly enjoyed our stay. Chantal at the front desk was welcoming, professional and provided us with a wonderful room with an amazing view. All the staff we had dealings with were polite, friendly and provided exceptional customer service. The room was wonderful, clean and provided us with a relaxing stay. We will definitely stay here again and will also recommend the hotel to others.

Angela B. Couples - 10/09/2019 AccorHotels review
« Perfect service and surroundings a pure luxury experience. »

First-class service from arrival to departure. Thank you

A. Families - 10/09/2019 AccorHotels review
« Best hotel experience in Cairns city »

All the service staff were very professional, approachable and willing to help. I would give full marks to the guys manning the Concierge as the both of them would always go above and beyond when they observed that we were in need of some help. Not that we were always needing some help but 2 or 3 random instances were sufficient to make a memorable experience. Thank you so much for contributing to the wonderful time at the hotel for us.

David Couples - 09/09/2019 AccorHotels review
« Wonderful, relaxing stay. »

Clean, comfortable room. Excellent service from staff and a great location.

Diane F. Couples - 09/09/2019 AccorHotels review
« Rooms great, meals great and customer service - exceptional!! »

We can't thank you enough for looking after us. The room was great. Nice and big.......and with a bath!! The shower was a great size too and we had a balcony. This isn't always an item at some places. Everything is so close in Cairns (never been there before). Cheap meals in the Flinders restaurant and we had a great meal in the Tamarind restaurant. Rosario was amazing! Thank you Pullman....we will be back. Oh, the only thing to fault, is the spa wasn't very warm....brrrrrr.

Gordon L. Business - 09/09/2019 AccorHotels review
« Comfortable »


Mark O. Business - 09/09/2019 AccorHotels review

Loved the hotel, the staff and facilities. Reception girls very welcoming, room was beautifully maintained during my 4 day stay. Also loved the location of the hotel being a short walk from water. My only regret was having a city view rather than a water view.

Anonymous Solo - 09/09/2019 AccorHotels review
« good »

the staff was very helpful and efficient

Anonymous Families - 09/09/2019 AccorHotels review
« We thoroughly enjoyed our stay and look forward to coming again. »

All staff without hesitation were fantastic, room was great and Tamarind was beautiful

Paula Solo - 08/09/2019 AccorHotels review
« Amazing Place to stay »

Love the great customer service

Leanne B. Friends - 08/09/2019 AccorHotels review
« Absolutely fabulous !! My friend & I thoroughly enjoyed our stay. »

Our stay was such a great experience, the room was amazing, clean & the bed was so comfortable. The staff were very helpful & friendly. Overall it was a fantastic stay.

Suzanne Couples - 08/09/2019 AccorHotels review

Everything was better than expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suzanne, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team, They will be glad to hear we exceeded your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Anonymous Families - 08/09/2019 AccorHotels review
« Excellent in every way »

As an Accor Plus member I was very much appreciated

Anonymous Couples - 07/09/2019 AccorHotels review

Relaxing beautiful room with view to inlet. Staff excellent

Derek P. Couples - 07/09/2019 AccorHotels review
« One of the better ones. »

We like everything about this Pullman except lack of a “house bar” Bar 36 is soulless (but does good margaritas). A small bar at opposite end of lobby could be a cosy, comfortable space to socialise. Could turn some floor space into a nice earner.

Joseph S. Couples - 07/09/2019 AccorHotels review
« Mr »

Always a pleasure staying at Pullman Reef Hotel Casino.

Chris Families - 06/09/2019 AccorHotels review
« Very nice service »

Great staff, comfortable room with lovely beds. Breakfast as part of the package in Tamarind was fabulous. Thank You

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christ, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. Thank you for the wonderful comments about our staff. It's wonderful to hear that you had enjoyed your stay. Thank you again for sharing your experience and we look forward to welcoming you back to the Pullman Reef Hotel Casino in the near future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

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