Hotel - Mercure Johannesburg Bedfordview Hotel
Mercure Hotel Mercure Hotel

Mercure Johannesburg Bedfordview Hotel

3.0/5 315 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas (Paying)
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • O R TAMBO
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Golf course 18 holes  (Nearby)
  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 3 meeting room(s)
  • Self service business centre
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Hotel location

Companies and event centres nearby

Company

BATEMAN0.1 km / 0.06 mi MCCAIN FOODS0.1 km / 0.06 mi SANDVIK0.1 km / 0.06 mi
BRISTOL MYERS0.1 km / 0.06 mi MURRAY & ROBERTS0.1 km / 0.06 mi

Congress centre

GALLAGHER ESTATE25 km / 15.54 mi SANDTON20 km / 12.43 mi

Your meetings and events

With 3 modern meeting rooms complete with Wi-Fi access and natural lighting Mercure Hotel Bedfordview can cater for 5 to 80 people. In addition to our expert assistance, advice and event organisation services, the rooms are all equipped with thelatest technology, making Mercure Hotel Bedfordview the perfect location for all types of meetings.

Mercure Johannesburg Bedfordview Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BIRD REEF SUITE 35 m2 3 m 0 0 12 0 0
SOUTH REEF SUITE 63 m2 3 m 40 22 0 30 0
MAIN REEF SUITE 112 m2 3 m 90 35 0 50 0
    • Flipchart
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The hotel has 120 rooms - choose between a Standard Apartment with 1 Queen Bed or Standard Apartment with 2 Queen Beds. All have a spacious layout with a separate lounge, kitchenette, bathroom, patio, telephones, Satellite TV, Wi-Fi, electronic safes.

  • 120 rooms
  • 67 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 88 family rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Microwave in room
    • Full kitchen
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
Our rooms fittings

Our restaurants and bars

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3.8/5 AccorHotels Rating 1,227 reviews

Our guest reviews for
Mercure Johannesburg Bedfordview Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.0/5 TripAdvisor Rating 315 reviews
Kelebogile Friends - 04/09/2019 AccorHotels review
« Miss »

Our stay was not so appealing there. The main door could not open, we struggled everytime we had to go in the apartment. water was not hot for us to refresh. hair dryer in the bathroom was not working and in the evening when we arrived I contacted the reception for extra blankets as we were getting cold. The guy who answered said he will send someone but he never did. I would never consider coming back there again after this experience. Thank you

Stainless V. D. Couples - 03/09/2019 AccorHotels review
« Mr »

Lovely place to stay to confess the truth

Anonymous Families - 01/09/2019 AccorHotels review
« It was horrible »

Have been staying there for years now but these last 5 nights’ stay were the worst experience to date!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clara H., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Bedfordview Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bianca

A I. B. C. Families - 30/08/2019 AccorHotels review
« Nice and pleasant but room service very up & down »

The Hotel is a nice place to stay at. Reception staff are very pleasant. The bedrooms are large as are the living rooms and kitchen. Bed linen is nice, cosy and fresh. The location is excellent for the shopping centre. But room service really needs to improve. The first day there was no soap. The second day they took away the bathroom floor mat and hand towel. There was no box of tissues. The kitchen had 1 plate, 1 knife / fork / spoon which was bizarre! Tea and coffee / cremora is available with 2 cups/saucers which was lovely. But it would seem the kitchen is definitely there for show only and guests are not expected to use them at all. The DSTV was playing up so CNN was unavailable for 2 days during our stay - but that is fixable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ana F., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Bedfordview Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bianca RIley

Anonymous Business - 27/08/2019 AccorHotels review

Most of days the housekeeper didn’t bring towels to the room. Good breakfast and the restaurant staff are really friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeancarlo M., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Bedfordview Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bianca Riley

Toni A. Families - 26/08/2019 AccorHotels review
« Good response to issues raised with front desk »

Mercure hotel remains my first choice for a family stay in Johannesburg. I suggest management takes advantage of the high patronage and occupancy rates to address the issues of aging infrastructure. For instance the place and especially interiors could do with a new coat of paint and change of bedding and sheets Staff are courteous and responsive to issues raised to the best of their abilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Toni A., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Bedfordview Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Riley

Tanya Families - 22/08/2019 AccorHotels review
« Wonderful »

We stayed at the Mercure for a night, left for Windhoek the next day and then returned to the hotel upon our return to Joburg. The staff was very accommodating. They allowed us to store our extra luggage between visits. The staff was very helpful. We appreciated their kindness.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tanya M., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Bedfordview Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Riley

Ben Solo - 22/08/2019 AccorHotels review
« A quiet and peaceful time once again in Johannesburg in the company of people who remember your name and treat you like family. »

It was good to be back in Mercure after a long absence. The familiar faces and names were there and they were helpful and welcoming. I had a restful few days and the hotel atmosphere does help to add to that. It is and feels safe. The staff has been attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marie V., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Bedfordview Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Riley

Atupele Solo - 20/08/2019 AccorHotels review
« Ms »

It was a decent place but lacking sufficient sundries lack shower cap body lotion and stuff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Atupele K., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Bedfordview Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bianca Riley

bennyvel40 Solo travel - 18/08/2019 TripAdvisor review
« Quiet time in Jo'Burg »

Good to be back at Mercure, Bedfordview meeting the same kindly staff again. A pleasant time indeed. All was ready and as expected. Staff is pleasant and tries to help. Hotel is still quite affordable.

Tj Couples - 16/08/2019 AccorHotels review
« Old, tired, in need of a clean »

Hotel and staff need a total revamp

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane A., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Bedfordview Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bianca RIley

M. K. Business - 15/08/2019 AccorHotels review

I first stay in room 516, where internet signal is verry weak...was supposed to prepare exam, but could not du to internet...asked for iron, but for the first day no one brought, and the safe took long to be open since I called...was given a room.with two bed don t know if that affected the price of the room. Could not use my welcome card...reception says they don t know about that....the Heartist programme not really practice....Accor= feel welcome...

Our hotel has responded to the review
Our hotel has responded to the review

Dear K. M., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Bedfordview Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bianca Riley

Francis G. Business - 09/08/2019 AccorHotels review
« Awesome »

Awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francis G., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Bedfordview Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Riley

Andre Business - 26/07/2019 AccorHotels review

Had a good stay, just that the heater was making so much noise. Other than that I enjoyed my stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andre H., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Bedfordview Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Riley

Anonymous Solo - 23/07/2019 AccorHotels review
« Very enjoyable »

Early checkin was possible. The staff is rather supportive!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bob M., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Bedfordview Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Riley

Morné C. Families - 20/07/2019 AccorHotels review
« Tired - in desperate need of a refurbishment »

Great location, pity about the overall condition! Rooms are tired, carpets, curtains and furniture all look like they're +30yrs old. Same goes for kitchen joinery. Linen was about the only thing that appeared clean and fresh, and not dirty or smelly like the carpets

Winson S. Business - 16/07/2019 AccorHotels review
« Mr »

It was welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear Winson S., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Bedfordview Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Riley

Uv Business - 16/07/2019 AccorHotels review
« Awesome »

Love your breakfast hands up to Sanele and Mbali they deserve a token of appreciation from you and at customers Jasen is doing incredible work very friendly and very caring.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Uveniko N., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Bedfordview Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Riley

Mdu Business - 05/07/2019 AccorHotels review
« Mr »

it was great stay need to improve check your wi-fi, it sometimes cut off add more variety in your menu

Our hotel has responded to the review
Our hotel has responded to the review

Dear Derrick N., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Bedfordview Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Riley

Nonhlanhla Solo - 04/07/2019 AccorHotels review

Good experience,in winter try to have electric blankets

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nonhlanhla M., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Bedfordview Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Riley

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