Hotel - Mercure Johannesburg Bedfordview Hotel
Mercure Hotel Mercure Hotel

Mercure Johannesburg Bedfordview Hotel

3.0/5 315 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas (Paying)
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • O R TAMBO
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Golf course 18 holes  (Nearby)
  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 3 meeting room(s)
  • Self service business centre
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Hotel location

Companies and event centres nearby

Company

BATEMAN0.1 km / 0.06 mi MCCAIN FOODS0.1 km / 0.06 mi SANDVIK0.1 km / 0.06 mi
BRISTOL MYERS0.1 km / 0.06 mi MURRAY & ROBERTS0.1 km / 0.06 mi

Congress centre

GALLAGHER ESTATE25 km / 15.54 mi SANDTON20 km / 12.43 mi

Your meetings and events

With 3 modern meeting rooms complete with Wi-Fi access and natural lighting Mercure Hotel Bedfordview can cater for 5 to 80 people. In addition to our expert assistance, advice and event organisation services, the rooms are all equipped with thelatest technology, making Mercure Hotel Bedfordview the perfect location for all types of meetings.

Mercure Johannesburg Bedfordview Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BIRD REEF SUITE 35 m2 3 m 0 0 12 0 0
SOUTH REEF SUITE 63 m2 3 m 40 22 0 30 0
MAIN REEF SUITE 112 m2 3 m 90 35 0 50 0
    • Flipchart
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The hotel has 120 rooms - choose between a Standard Apartment with 1 Queen Bed or Standard Apartment with 2 Queen Beds. All have a spacious layout with a separate lounge, kitchenette, bathroom, patio, telephones, Satellite TV, Wi-Fi, electronic safes.

  • 120 rooms
  • 67 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 88 family rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Microwave in room
    • Full kitchen
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
Our rooms fittings

Our restaurants and bars

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3.8/5 AccorHotels Rating 1,255 reviews

Our guest reviews for
Mercure Johannesburg Bedfordview Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.0/5 TripAdvisor Rating 315 reviews
Anonymous Friends - 09/10/2019 AccorHotels review

We stayed at the hotel for 1 night. The rooms were clean. Patrick who picked us up at the airport was amazing. Would have loved a bit more sugar stocked in the 2 bedroom apartment, there was not enough for 3 people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Petition N., Thank you for taking the time to share your feedback and highlighting the areas of concern. We have taken this into note and we will work together with the housekeeping team to replenish amenities on a daily basis as per standard. Hope to welcome you back to our hotel very soon! Sincerely, Rexy Mgwili Rooms Division Manager

Dn Friends - 08/10/2019 AccorHotels review
« Satisfied to bring my friends to the Hotel »

Well, I've been going to Mercure at Bedfordview since I was younger. It has been our preference ever since. And now that I'm older, I intend to carry on this preference that was passed to me by my father. What I could notice, is that there's an upgrade left to do regarding furniture. They are clean, but it's noticeable that they have been there for quite some time. In the bathroom the sanitary brush was missing, but the hotel supplied us with one after asking. Overall I was satisfied, but in order for the hotel to keep up with the development, it needs slight upgrades, and that's the message that I would like to leave for you. Regards

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diogo N., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Bedfordview Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Riley

Francis G. Business - 08/10/2019 AccorHotels review
« Business Trip »

Awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francis G., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Bedfordview Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Riley

B. H. Business - 07/10/2019 AccorHotels review
« Wonderful experience »

Checking efficient. Room clean , breakfast good , staff helpful generally.

Our hotel has responded to the review
Our hotel has responded to the review

Dear H B., Thank you for the great review of our hotel and we are delighted that you had an enjoyable stay with us. We are so proud to have delivered the warm hospitality we are best known for. please allow us the opportunity to host you again in the near future. Sincerely, Rexy Mgwili Rooms Division Manager.

Siphiwe Friends - 07/10/2019 AccorHotels review
« Great service and helpful staff »

Lovely rooms and quite spacious. Breakfast was decent. The staff is amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Siphiwe D., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Bedfordview Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Riley

Innocent K. Solo - 04/10/2019 AccorHotels review
« Every thing was Excellent »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear LK k., Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Feedback like this serves as an encouragement for our staff to continue to deliver the warm Hospitality we are best known for. Hope to see you again very soon. Sincerely, Rexy Mgwili Rooms Division Manager

Marvin C. Couples - 03/10/2019 AccorHotels review
« Mr »

Not good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marvin C., Thank you for providing us with constructive feedback regarding your recent stay at our Hotel. As an International brand which prides itself on service, we thank you for highlighting the areas of concern. It is with absolute regret that this happened, we fully acknowledge your comments and we apologize profusely for failing to deliver on the brand promise. Kindly rest assured that we are working tirelessly to correct behaviour and to shift mind-set of the team members identified in this regard. This will be done by providing continuous training and support to address the service lapses and bridge the gaps identified thus ensuring guest satisfaction. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rexy Mgwili Rooms Division Manager

Marthe M. Couples - 01/10/2019 AccorHotels review
« Great hotel. With a cockroach issue »

I enjoyed the stay at the hotel. But one thing I have to complain about is that there were big cockroaches living in the lamp of the living room and they would come out at night. It was quite scary as I do not like cockroaches and don’t expect to see such big ones living and roaming the lights

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marthe M., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Bedfordview Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Riley

Dirk Couples - 30/09/2019 AccorHotels review
« it was okay »

Just took long to book in no welcome drink but room was good

Mj Couples - 29/09/2019 AccorHotels review
« Made a better choice choosing Mercure »

The hotel is nice even the inside. The staff was kind and friendly. Everything else was fine except for the phone in the room was not working.

Our hotel has responded to the review
Our hotel has responded to the review

Dear johannes m., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Bedfordview Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Riley

Aliaksandr Couples - 29/09/2019 AccorHotels review
« Good location »

Good location, spacious apartments

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aliaksandr K., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Bedfordview Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Riley

Mlungisi Business - 26/09/2019 AccorHotels review
« Good »

It was a good stay beside of being forgotten to be picked from the airport on my arrival and breakfast on my departure yet we communicated prior.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mlungisi M., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Bedfordview Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bianca Riley

Ignatious M. Families - 24/09/2019 AccorHotels review
« MR »

Have stayed at this hotel on several occasions due its convenient location. However, our stay this time round was not good at all. We had to request for towels everyday, there was no soap and no body lotion. We had to go out of our room to connect to internet - a big disappointment!!! One evening at the reception, the language used to discuss a a guest account was not good at all. There was no diplomacy - it was not us but could be us one day

Our hotel has responded to the review
Our hotel has responded to the review

Dear I M., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Bedfordview Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bianca Riley

Kevi L. Business - 22/09/2019 AccorHotels review
« Shocking service »

Restaurant staff sullen, unhelpful and unfriendly. Virtually have to serve yourself. Kitchen staff better, and food ok. Restaurant "manager" was extremely unhelpful to some foreign tourists. Room ok, but tacky. Only one hand towel provided, no bath towel. Staff noisy and shouting at each other outside of room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevi L., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Bedfordview Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bianca Riley

Thando Solo - 21/09/2019 AccorHotels review
« Mr »

Good very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thando C., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Bedfordview Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, bianca Riley

Frederic Business - 17/09/2019 AccorHotels review
« Friendly service, spacious flat, excellent situation »

As usual service at reception was very friendly and professional. Housekeeping better than previously. Rooms were made in time. There seems still to be a shortage of towels though the hotel wasn't full. The safe was closed which should have been signalled by housekeeping. There were no chairs on the balcony. Bathrooms are not equipped with a toilet brush which is very inconvenient. Wifi is weak

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frederic D., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Bedfordview Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Riley

Mab Friends - 16/09/2019 AccorHotels review
« Not a Great Hotel »

We stayed only for 1 night at short notice. We booked a 2 bedroom suite as the price was about the same as for a 1 bedroom room. While we did not specifically request a non smoking room we noted on getting to the room that it was a non smoking room which we would have been pleased with. On walking in however cigarette smoke smell was clearly evident and subsequently on our clothes well after we left the accommodation. The room itself was very dated with several lights not working and gaffer tape on some of the electrical lighting wiring - clearly not acceptable. Aircon was in strange position and did little to cool the bedrooms and was very noisy. The only positives were the price of the room and its location to a shopping mall across the Road and is situated fairly close to the airport. I would not stay here again however.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark B., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Bedfordview Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bianca Riley

Anonymous Families - 12/09/2019 AccorHotels review
« very disappointing »

Room very very tired. Not of a standard we expected from Accor Hotels

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raymond W., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Bedfordview Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bianca Riley

Leandra L. Couples - 12/09/2019 AccorHotels review
« Miss »

Absolutely amazing, the unit was spotless. Everything was on Par, I loved the crispness of the sheets. Ventilation was marvelous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leandra L., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Bedfordview Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Riley

Kelebogile Friends - 04/09/2019 AccorHotels review
« Miss »

Our stay was not so appealing there. The main door could not open, we struggled everytime we had to go in the apartment. water was not hot for us to refresh. hair dryer in the bathroom was not working and in the evening when we arrived I contacted the reception for extra blankets as we were getting cold. The guy who answered said he will send someone but he never did. I would never consider coming back there again after this experience. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kelebogile T., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Bedfordview Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bianca Riley

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