Hotel - Mercure Hotel Hagen
Mercure Hotel Mercure Hotel

Mercure Hotel Hagen

4.0/5 502 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 06:30-22:00

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

CORNING CABLE SYSTEMS10 km / 6.21 mi DOUGLAS HOLDING AG10 km / 6.21 mi NORDWEST HANDEL AG5 km / 3.11 mi
DORMA GMBH & COKG15 km / 9.32 mi HAWKER GMBH5 km / 3.11 mi SINN LEFFERS AG10 km / 6.21 mi

Your meetings and events

The ideal setting for your business or private events: The 8 meeting rooms at our Mercure Hagen offer state-of-the-art technology and service and are air-conditioned and equipped with free Wi-Fi.Natural light gives the rooms a pleasant atmosphere. The flexibly configurable conference area provides sufficient space for up to 300 participants. Regular strict checks ensure high quality.Our qualified staff are always on hand to offer advice and support - in planning and organizing your event and during the event. Please ask, we will happily discuss the details with you.

Mercure Hotel Hagen Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SALON 2 24 m2 2 m 18 0 12 0 0
SALON 1 25 m2 2 m 18 0 12 0 0
GOLDBERG SUITE 35 m2 2 m 25 12 14 16 0
SALON 3 48 m2 2 m 40 18 20 30 24
KOELN 70 m2 3 m 65 25 24 40 40
MUENCHEN 70 m2 3 m 65 25 24 40 40
SIEGEN 70 m2 3 m 65 25 24 40 40
BERLIN 140 m2 3 m 140 40 48 90 100
SIEGEN-KOELN 140 m2 3 m 140 40 48 90 100
BERLIN-SIEGEN 210 m2 3 m 200 56 64 140 150
BERLIN-SIEGEN-KOELN 280 m2 3 m 300 76 92 200 220
    • Screen
    • Flipchart
    • TV with VCR
    • Video camera
    • Audio and video equipment
    • Office
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 146 rooms

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 354 reviews

Our guest reviews for
Mercure Hotel Hagen

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 502 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Friends getaway - 02/07/2019 TripAdvisor review
« convenient hotel »

Excellent staff, cozy accommodation, nearby with airport, great breakfast, quiet city, clean room, fast service, great value for money, nearby transport communication, easy to reach to any town, cozy bed

Brian H. Couples - 18/05/2019 AccorHotels certified review
« Professional, friendly service combined with comfortable surroundings »

We are regular visitors to Mercure Hagen, but on this occasion it fell on my wife's birthday. We were lucky to be offered a suite, and we enjoyed the extra comfort. We used the hotel restaurant and the service was friendly and the food of high quality. We look forward to our next visit to Mercure Hagen

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian H., We very much appreciate your comments regarding your stay at the Mercure Hotel Hagen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Langdor Hotel GmbH Mercure Hotel Hagen Sabine Schäl Empfangsleiterin

Couples - 15/05/2019 TripAdvisor review
« Another comfortable stay in Mercure, Hagen. »

We arrived on my wife's birthday and we were upgraded to a suite. We are regular customers in this hotel and we have always appreciated their care and attention. We enjoyed a tasty meal in the restaurant with friendly service. We look forward to our next visit.

Ger O. Solo - 13/02/2019 AccorHotels certified review
« A home away from home »

The Mercure Hagen is a spacious hotel which has achieved a good balance of temperature. Despite the high occupancy rate it never feels crowded. I have visited 9 times in 40 months, and it is a pleasure that the hotel reserves the same room for me each time. I am not crazy about the pillows, so I bring my own! Also, a mini-fridge in the room would be a big improvement, especially in the summer, and for those guests who stay longer than a week. Staff are helpful, especially Frederick, who is to be commended highly for his natural courtesy. I go to Hagen to visit a friend who is sadly unwell and lives in residential care, and at the end of each day it is a comfort to return to a hotel which is bright and clean. A price reduction for guests who spend longer than a month in the hotel each year would be nice - management take notice! Weekends are a little noisier, but only rarely to the extent of being bothersome. Thank you to everybody.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O., We very much appreciate your comments regarding your stay at the Mercure Hotel Hagen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hagen Langdor Hotel GmbH Sabine Schäl Front Office Manager

Anonymous Families - 22/12/2018 AccorHotels certified review
« The best hotel in Hagen »

Everything was just perfect: friendliness of staff, nice room, excellent breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr W., Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Wir wünschen Ihnen und Ihrer Familie ein frohes Weihnachtsfest und einen guten Rutsch ins Jahr 2019! Mit freundlichen Grüßen, Franziska Dammköhler Stellv. Empfangsleitung

Aw Families - 01/10/2018 AccorHotels certified review
« perfect, as always! »

Nice room, excellent breakfast, and superb service and staff.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr W., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Hagen. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Mercure Hagen Langdor Hotel GmbH Sabine Schäl Empfangsleiterin

Brian H. Couples - 13/08/2018 AccorHotels certified review
« Very good service »

Very fast check-in. We were given the room we selected. Very quiet night giving a good sleep. Breakfast was superb, as usual. Check-out just as fast as upon arrival. Very effecient staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian H., We very much appreciate your comments regarding your stay at the Mercure Hotel Hagen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hagen Langdor Hotel GmbH Sabine Schäl Empfangsleiterin

Anonymous Families - 13/08/2018 AccorHotels certified review
« Good price, location »

No AC, but we were able to have a fan in the room. We stayed for two full weeks and while the beds were made each day, the sheets were never changed during our stay. Housekeeping could have been better. Hospitality at the front desk and restaurant were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Mercure Hotel Hagen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hagen Langdor Hotel GmbH Sabine Schäl Empfangsleiterin

Theo Couples - 09/08/2018 AccorHotels certified review
« Good visit, friendly people »

Excellent room, very friendly and helpful people! However with outside temperature of over 35 degrees the temperature in the rooms do get a little high … Very service oriented breakfast, restaurant and bar crew. thank you Team!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Theo H., We very much appreciate your comments regarding your stay at the Mercure Hotel Hagen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hagen Langdor Hotel GmbH Sabine Schäl Empfangsleiterin

Geoff Business - 21/06/2018 AccorHotels certified review
« All the amenities and some extra »

Friendly reception, professional staff in restaurant. WiFi. Rooms clean and tidy. Maybe a coffee table in all the rooms with sofas would be useful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Mercure Hotel Hagen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine Schäl Front Office Manager

Family - 24/05/2018 TripAdvisor review
« Very practical & friendly staff »

A Mercure hotel in line with its standards. Parking lot just in front. Clean and light rooms. Friendly staff and a huge breakfast buffet with the possibility to sit in on the terrasse in fine weather.

Family - 03/01/2018 TripAdvisor review
« One night stay »

Very pleased with the hotel. The room was spacious, clean, and modern. Breakfast was included and was very fresh with a large selection of hot and cold food. Over all a nice hotel and would recommend it.

Family - 05/11/2017 TripAdvisor review
« Comfortable and quiet. »

This was our 9th visit to Mercure Hagen. We like the atmosphere, quality of food and excellent parking facilities. The staff are polite and helpful. We will definitely return to Hagen on our future trips.

Anonymous Couples - 12/02/2017 AccorHotels certified review

Alles o.k.

lovegroveCoTipperary Couples - 20/11/2016 TripAdvisor review
« great staff »

the hotel was great but the best thing was the staff miss schmidt sorry can spell first name but it started with a f was lovely she had an answer for all our questions and we had breakfast was good with a great choice

Family - 27/09/2016 TripAdvisor review
« Great stay at Mercure Hagen »

Very friendly and warm welcome and perfect service. I would recommend an executive room for a comfortable stay. The location ist near to the city center, it's only a 10 min. walk. We had a great stay .

Anonymous Couples - 19/09/2016 AccorHotels certified review

Friendly staff, nice location, great breakfast buffet.

ton53q Couples - 18/09/2015 TripAdvisor review
« Can do better »

Room to hot. Reception desk slow and not accurate. Locked out of the room after three times checking if my extended reservation came through. Not a comfortable lounge, noisy televisions, not a place to talk quietly or reading a book or magazine.

Anonymous Families - 30/08/2015 AccorHotels certified review

Excellent service Very helpful employees

Anonymous Business - 05/06/2015 AccorHotels certified review

the room was good, but was was really extraordinary was the service. Very polite and helpful people. I´ve been to some mercure hotels before, but that was outstanding.

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