Hotel - Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz
Mercure Hotel Mercure Hotel

Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz

3.5/5 662 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Reduced mobility rooms
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
  • Beach and water sports  (Nearby)
    • Kayaking (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Athletics stadium (Nearby)
    • Bowling (Nearby)
    • Roller-skating (Nearby)
  • Skiing  (Nearby)
    • Snow Skiing (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-23:00
    • Opening hours : Week-end 11:00-23:00

Business services

  • 14 meeting room(s)
  • Copy/print service available
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The Mercure Aix les Bains Domaine de Marlioz will be closed from 12/1/2019 to 3/1/2020. We'll welcome you in a completely renovated & redesigned hotel: rooms, general areas, bar, restaurant and spa...

Hotel location

Companies and event centres nearby

Company

ABB10 km / 6.21 mi BOURGEY MONTREUIL5 km / 3.11 mi GEODIS5 km / 3.11 mi
ALSTOMnull km / null mi GE - ALSTOM0.5 km / 0.31 mi HASBRO15 km / 9.32 mi

Congress centre

CENTRE DES CONGRÈS2 km / 1.24 mi PALAIS DES CONGRES2 km / 1.24 mi

Your meetings and events

Meet, chat, work & create in an atmosphere of well-being; this is the unique experience offered by Mercure Aix-les-Bains Domaine de Marlioz. Our modular rooms measure 8073 sq. ft. in total & can hold 10 to 350 people. Combine business & relaxation!For your business trips: Our 226-3574 sq. ft. (21-332 m²) meeting rooms accommodate 10-350 people, depending on your chosen layout.

Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MADISON 17 m2 2 m 15 10 15 12 0
BELLINI 21 m2 3 m 20 12 20 12 0
EPICEA 23 m2 2 m 20 12 20 12 0
BOURBON 27 m2 2 m 20 16 20 16 0
SEQUOIA 28 m2 2 m 28 18 28 24 0
EAUX VIVES / LAC 40 m2 3 m 40 15 40 15 0
EAUX VIVES / RUISSEAU 40 m2 3 m 40 15 40 15 0
EAUX VIVES / CASCADE 65 m2 3 m 60 25 60 40 30
EAUX VIVES / RIVIERE 65 m2 3 m 60 25 60 40 30
EAUX VIVES / SOURCE 65 m2 3 m 60 26 60 40 30
EAUX VIVES / TORRENT 65 m2 3 m 60 25 60 40 30
CHARLESTON 130 m2 3 m 100 30 100 40 80
LOUISIANE 170 m2 2 m 150 40 170 80 150
EAUX VIVES 330 m2 3 m 310 110 310 150 200
    • Screen
    • Audio and video equipment
    • Day light
    • WIFI access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The hotel has 60 rooms with two comfort levels to meet your needs: Classic and Privilege. Extra beds or connecting rooms are available on request at the time of reservation.All rooms have a balcony overlooking the Marlioz estate park in Aix-les-Bains.

  • 60 rooms
  • 100% non-smoking hotel
  • 8 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Direct dial telephone
    • High speed transmission line
    • Internet access via Fiber Optics
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.2/5 AccorHotels Rating 3,984 reviews

Our guest reviews for
Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 662 reviews
Tony Couples - 19/08/2019 AccorHotels review
« Perfect »

Lovely stay. Quiet and peaceful. Just what we needed

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY J., We very much appreciate your comments regarding your stay at the Mercure Aix-les-Bains Domaine de Marlioz - Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L’équipe du Domaine de Marlioz– Aix-les-Bains.

C. C. X. Business - 26/07/2019 AccorHotels review

experienced people, professionalism, welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTIAN X. C., We very much appreciate your comments regarding your stay at the Mercure Aix-les-Bains Domaine de Marlioz - Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L’équipe du Domaine de Marlioz – Aix-les-Bains

Peter D. Couples - 02/07/2019 AccorHotels review
« Very comfortable hotel in beautiful surroundings »

We enjoyed the location and overall comfort. We were disappointed that cups and glasses were not provided in our room. Paper cups and plastic glasses are not consistent with what I expect to be provided in a 4 star hotel. The Minibar fridge had no contents and was almost useless in cooling drinks. The terrace was dirty - not swept and had bird droppings that had been there for a long time. The carpet in the bedroom was badly stained.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER D., Thank you for taking the time to tell us about your experience at the Mercure Aix-les-Bains Domaine de Marlioz - Hôtel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, L'équipe du Domaine de Marlioz – Aix-les-Bains

Barrie H. Couples - 30/06/2019 AccorHotels review
« Disappointing approach to the hotel. It looked extremely shabby from the outside, but inside it was OK. »

Staff at reception were very good indeed. The room was large; as was the bed, which was very comfortable. The bathroom and toilet need knocking together to create more space, and also need updating. The bedroom was well equipped, including a small fridge which was very useful. We didn't use the public areas so can't comment. Free car parking was important to us. An acceptable walk into town and the lake front. We had a rear room, so it was very quiet. We used the balcony a lot, even though we were east facing and didn't have the evening sun.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BARRIE H., We very much appreciate your comments regarding your stay at the Mercure Aix-les-Bains Domaine de Marlioz - Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L’équipe du Domaine de Marlioz – Aix-les-Bains

Anonymous Business - 28/06/2019 AccorHotels review
« Very comfortable »

Once again, a very comfortable stay, pleasant staff and a nice meal in the restaurant on the one evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRIS Y., We very much appreciate your comments regarding your stay at the Mercure Aix-les-Bains Domaine de Marlioz - Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L’équipe du Domaine de Marlioz – Aix-les-Bains

Kilian B. Business - 21/05/2019 AccorHotels review
« As I expected »

It was alright but I found it quiet old regarding the price and the facilities.

Françoise Families - 14/05/2019 AccorHotels review
« Far from a 4 stars standard »

Below average

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANCOISE V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Aix-les-Bains Domaine de Marlioz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, L’équipe du Domaine de Marlioz – Aix-les-Bains

Family - 09/05/2019 TripAdvisor review
« Desperately needs an update »

We've stayed in many Mercure hotels across Europe and generally appreciate the consistency of experience. However, this hotel is by far the most tired and dated property we have stayed in. Everything feels very old and worn out; it desperately needs an update. That being said, the hotel was clean, the staff polite, and the breakfast was up to the usual good Mercure standard. The room was large, and the location was good, but I'm just not sure that we'd choose this particular hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear moiramill, We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-les-Bains Domaine de Marlioz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dr. P. R. Friends - 08/05/2019 AccorHotels review
« Excellent »

Very pleased. Very good chef!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-les-Bains Domaine de Marlioz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L’équipe du Domaine de Marlioz – Aix-les-Bains

Swiss C. Solo - 26/04/2019 AccorHotels review
« Disappointing »

No food available out of lunch and dinner time except one chicken snack. No welcome box (fruits, etc...) as mentionned on internet. Spa is small and crowded. The walls, carpets, lifts are not nice looking, and deteriorated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NIDA K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Aix-les-Bains Domaine de Marlioz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, L’équipe du Domaine de Marlioz – Aix-les-Bains

Ahmed Business - 18/04/2019 AccorHotels review
« confortable »

wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear AHMED MR R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-les-Bains Domaine de Marlioz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe du Domaine de Marlioz – Aix-les-Bains

Lisa J. Business - 27/03/2019 AccorHotels review
« Disappointing »

The welcome was not at all friendly, the bed was very uncomfortable, the bathroom was arranged very awkwardly. I told the staff that the bed was broken and very uncomfortable and they just shrugged - there was no offer of anything to compensate this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LISA HAMILTON-J., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Aix-les-Bains Domaine de Marlioz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, L'équipe du Domaine de Marlioz – Aix-les-Bains

Verena Business - 24/03/2019 AccorHotels review
« Good restaurant, mildew in shower »

Friendly service, good location, good quality of mattress and bed. Nice size of room and bathroom, only issue was with presence of mildew in the shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Verena S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-les-Bains Domaine de Marlioz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L’équipe du Domaine de Marlioz – Aix-les-Bains

Anonymous Couples - 17/03/2019 AccorHotels review
« Unimpressive »

The hotel is not in a convenient location. It is very dated, walls, beds, elevator, restaurant. Not sure how areas are granted but this surely does not feel like a 4 star hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUCIAN V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Aix-les-Bains Domaine de Marlioz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, L'équipe du Domaine de Marlioz – Aix-les-Bains

M. Business - 15/02/2019 AccorHotels review
« Good experience »

Nice stay. Cleaned room, sauna and jacuzzi were nice. Very large choice for breakfast and dinner. Fast check in/out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WALID M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-les-Bains Domaine de Marlioz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe du Domaine de Marlioz – Aix-les-Bains

Anonymous Business - 30/01/2019 AccorHotels review
« Calme et Convivial »

Calme, Convivial et excellent repas

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur, Nous vous remercions d'avoir pris le temps de répondre à notre enquête de satisfaction, et nous vous remercions chaleureusement de votre note et de votre commentaire. C'était un plaisir de vous recevoir, n'hésitez pas à revenir profiter de nos installations cet hiver, ou à venir découvrir le Domaine et le Lac du Bourget à la belle saison ! Bien cordialement, Toute l'équipe du Domaine de Marlioz - Aix-les-Bains

Will B. Business - 20/01/2019 AccorHotels review
« Old hotel without a decent Gym »

The hotel is in real need of updating, the carpets and rooms look like they’ve been used for 30 years, they’re threadbare in places. The bathrooms need refurbishing and you need to set aside space for a small gym that includes a treadmill.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Aix-les-Bains Domaine de Marlioz. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The team of Mercure Domaine de Marlioz

Shadi H. Business - 09/11/2018 AccorHotels review
« Great and Amazing »

Great service nice team , clean room delecious food

Eric Business - 01/11/2018 AccorHotels review
« Staff great »

Good. Nothing special. Front desk staff and restaurant staff great. Room was okay nothing special. Would have appreciated more in room complimentary beverage options. No water was given after first day.

Ari Couples - 14/10/2018 AccorHotels review
« Nice hotel in a middle of a park. »

We were in the hotel for weekend with our dogs and for this it is good, as you can take the dogs easily to the park in the morning/ evening. Good breakfast and our only dinner in the restaurant was also fine. The only thing we did not like was the floor material in the room.

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