Hotel - Mercure Lyon Centre Beaux Arts Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre Beaux Arts Hotel

4.5/5 1,344 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Tanning salon  (Nearby)
  • Babysitting on request  (Nearby)
  • Boat excursions
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AVENTIS PASTEUR10 km / 6.21 mi
INTERPOL5 km / 3.11 mi

Congress centre

CONGRES MEETINGS5 km / 3.11 mi

Exhibition centre

EUREXPO18 km / 11.19 mi

Your meetings and events

Mercure Lyon Centre Beaux Arts Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SALON DES BEAUX-ARTS 25 m2 3 m 0 0 15 0 0
    • Soundproof
    • Audio and video equipment
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room
    • High speed transmission line
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

You can choose between our Standard rooms, our more spacious Superior rooms or

  • 76 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Fax machine
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 3,915 reviews

Our guest reviews for
Mercure Lyon Centre Beaux Arts Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,344 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Friends - 11/09/2019 AccorHotels review

Very good location, helpful staff, good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for your very kind review ! I was delighted to read your enthusiastic comments and have of course shared it with the team. Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

Lizzie Couples - 11/09/2019 AccorHotels review
« Fantastic stay in the heart of Lyon »

Hotel was great, loved the location. The staff were very friendly and extremely helpful. Would love to go back & visit Lyon & have no qualms about staying in this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would love to welcome you again for your next visit as well ! Sincerely, Rémi MARTIGNAGO General Manager

Fiona Couples - 09/09/2019 AccorHotels review
« Very nice hotel »

Warm welcome, comfortable bed, good breakfast, friendly and helpful staff, excellent location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fiona T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Rémi Martignago General Manager

Anonymous Couples - 05/09/2019 AccorHotels review

This is a great location. Easy access to Old Town and a large number of restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Thank you very much for your kind review regarding your stay in our Mercure Lyon Centre Beaux-arts ! We are very pleased to know you enjoyed our location in our beautiful city ! Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

Michelle S. Business - 02/09/2019 AccorHotels review
« Business trip to Lyon »

The room was large and comfortable with views of the fountain

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle S., Thank you very much for your kind review regarding your stay in our Mercure Lyon Centre Beaux-arts ! I was delighted to read your enthusiastic comments regarding your privilege room. Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

Anonymous Friends - 01/09/2019 AccorHotels review
« Ideal first visit to Lyon »

We came with several other couples from other parts of the world as a kind of reunion and because none of us had previously visited Lyon. The hotel was perfectly situated the visit the city’s main sites and sample various excellent restaurants by walking. The rooms comfortably appointed and furnished. We were pleased in every respect. Staff were helpful, bilingual in English and French, efficient, and pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alister C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi Martignago Directeur Général

Richard K. Friends - 31/08/2019 AccorHotels review
« Yours is a wonderful hotel with a very friendly staff and comfortable rooms. »

Your hotel is very clean, comfortable, and full of the necessary amenities to make one's stay very enjoyable. If you don't mind, however, I would like to register one small complaint. The room we were in (109) had no chest of drawers or any other convenient place to put our clothing and other items. The small closet did have an upper shelf that was hard to reach and too small for two people to put many things anyway. We would have appreciated some drawers where we could put socks, underwear, t-shirts, etc., instead of "living out of a suitcase," which is what we had to do because there was no place else to store things. I should also mention one other small complaint, that there was no conditioner to go with the shampoo provided. We did not bring conditioner with us because we thought it would be supplied. Other than these two issues, we liked our room and enjoyed our stay very much. I would like to mention also that you have a very friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard K., Thank you very much for sharing your experience regarding your stay in our Mercure Lyon Centre Beaux-arts ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi Martignago General Manager

Anonymous Friends - 30/08/2019 AccorHotels review
« The hotel was convenient in a nice location in Lyon and the breakfast buffet was appreciated. »

The hotel staff sponsored a nice wine tasting on the Friday night we were there. It was nice talking with the staff and waffles made with olives were terrific!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne R., The whole team thanks you very much for your beautiful comments regarding your stay in our Mercure Lyon Centre Beaux-arts ! We are deeply touched to read your stay was enjoyable and you appreciated the Rosé and the waffles ! We look forward to welcoming you again in our beautiful city. Warmest regards, Rémi Martignago General Manager

Loni B. Solo - 29/08/2019 AccorHotels review
« Fantastic Hotel »

The room was clean and comfortable. All the amenities. Breakfast had a huge variety to choose from and everything was fresh and delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lonia B., Thank you so much this warm comment that rewards the efforts of the Mercure Lyon Center Beaux-Arts teams ! We would be more than happy to welcome you again ! Sincerely, Rémi Martignago General Manager

Anonymous Couples - 28/08/2019 AccorHotels review
« Excellent »

Comfortable bed, spacious, convenient walking distance to everything

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margret W., The whole team thanks you very much for your beautiful comments regarding your stay in our Mercure Lyon Centre Beaux-arts ! See you soon in Lyon, Rémi Martignago General Manager

Brian D. Business - 27/08/2019 AccorHotels review
« Fantastic night in a historic building »

Spent one night while traveling to a conference. The hotel staff was wonderful, very helpful in finding dining as well as helping me print some items needed for the conference. I really enjoyed the stay in a room that felt cozy and comfortable. I also really enjoyed the breakfast before heading out to my conference.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian D., Thank you very much for your beautiful comments regarding your stay in our Mercure Lyon Centre Beaux-arts ! We are deeply touched to read your stay was memorable especially thanks to our perfect location and our friendly staff who always strive to make you feel welcome ! See you soon in Lyon, Rémi Martignago General Manager

Sarah T. Couples - 27/08/2019 AccorHotels review
« We had a wonderful stay and would choose the Hotel Mercure Lyon Centre Beaux-Arts again. »

We were given a lovely room with a beautiful view. It was just what we hoped for. The hotel is in a perfect location, and staff were all friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah T., Thank you so much this warm comment that rewards the efforts of the Mercure Lyon Center Beaux-Arts teams ! We would be more than happy to welcome you again ! Warmest regards, Rémi Martignago General Manager

Robert Solo - 26/08/2019 AccorHotels review
« An excellent stay »

I chose an executive room and would recommend that. They were substantially larger than the basic rooms, which I would sometimes see as the maids cleaned them. The staff here are pleasant without fail and the hotel is ideally located. I was anxious about noise, since I am a light sleeper, but I heard neither hallway noise now street noise from my room. There are literally dozens of restaurants and stores within blocks of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback regarding the room, the staff and our very nice location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi MARTIGNAGO General Manager

Lucas Families - 21/08/2019 AccorHotels review
« Privilege Room »

There was not much difference between a normal room and a privilege room. I was expecting to be on a higher level. Had i known I was going to be on the first floor I would've kept it a normal room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L. Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Beaux-Arts. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please, do not hesitate to mention it during the resrevation in order to have a room on a higher floor. Regarding the « Privilege » rooms, they bigger than the classic one with 25spm. Furnished with a King size bed, extra pillows and a topper. Our welcome amenities are equipped with a Nespresso machine, an audio system "IHome" is available and Nuxe products. There are also slippers and bathrobes to relax. You will not find all this in our classic rooms We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémi Martignago General Manager

Anonymous Couples - 21/08/2019 AccorHotels review
« Room dissatisfaction. »

We booked a room with points and were given the smallest room according to the door chart on the whole floor. We are both 70years old and from the end of the bed to the wall to get through to the other side of the bed we could not walk straight but had to walk sideways and it was hard on our mobility and caused pain. We were told that this room had a bath and they were full but would have liked the preference either the bath or a bigger room which was the same category as seen on the floor plan. We were very upset to the extent I did not want to spend time in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chrissie L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Beaux-Arts. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. I would like to refine that our Classic rooms are about 20 square meters and this is mentioned on our website just like the one you had. Please, do not hesitate to ask us in advance a room with access for person with reduced mobility, they are more spacious and the bathroom is also suitable. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Rémi Martignago General Manager

Jennifer S. Couples - 14/08/2019 AccorHotels review

Very nice! The staff were courteous, the rooms were clean and comfortable, and the hotel was located close to everything we wanted to see.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms S., Thank you very much for your kind review regarding your stay in our Mercure Lyon Centre Beaux-arts ! We are warmly touched to know how much you enjoyed your stay among the Beaux-Artistes especially thanks to our perfect location and our friendly staff who always strive to make you feel welcome ! We would be more than happy to welcome you again ! Warmest regards from Lyon, Rémi Martignago General Manager

Tracey B. Couples - 13/08/2019 AccorHotels review
« 2 nights in Lyon »

The hotel is in a good location. The rooms are nice and the staff very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey B., Thank you very much for your beautiful comments regarding your stay in our Mercure Lyon Centre Beaux-arts ! We are deeply touched to read your stay was memorable especially thanks to our perfect location and our friendly staff who always strive to make you feel welcome ! I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. See you soon in Lyon, Rémi Martignago General Manager

Suzanne S. Solo - 11/08/2019 AccorHotels review
« Bathroom was not in good repair bed was lumpy and hard »

Service at desk was very polite and helpful. Door to bathroom banged into bed. Shower is very slippery with awkward step downs. The half glass and size of shower means floor gets wet. Room extremely small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suzanne S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Beaux-Arts. We are deeply touched to read your stay was enjoyable thanks to our friendly staff who always strive to make you feel welcome ! However, we are sorry to read about the inconvenience you experienced with the shower. This technical default has been shared with the Maintenance team to avoid this reoccurring. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Rémi Martignago General Manager

Anonymous Business - 10/08/2019 AccorHotels review
« Good experience »

Great staff, pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. P. , Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

Anonymous Couples - 10/08/2019 AccorHotels review
« Convenient comfortable and friendly »

The only poor feature was the breakfast room which is far too small

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rob T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. We are warmly touched to know how much you enjoyed your stay among the Beaux-Artistes. Regarding the breakfast room, your are totally right, we strive to facilitate the service. We are indeed in a building dating from 1850, making any enlargement of this room impossible. That's why we offer a breakfast room service with no extra charge, do not hesitate for your next stay! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi Martignago General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Le Club AccorHotels
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates