Hotel - Hotel Carlton Lyon-MGallery
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel Carlton Lyon-MGallery

4.5/5 1,807 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking  (Nearby)
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Babysitting on request  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00 / 19:00-22:00
    • Opening hours : Week-end 12:00-14:00 / 19:00-22:00

Business services

  • 1 meeting room(s)
  • Self service business centre
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Our wellness space and hammam are currently closed for renovation.

Hotel location

Companies and event centres nearby

Company

CHAMBRE DE COMMERCE0.25 km / 0.16 mi PALAIS DES CONGRES2 km / 1.24 mi
OPERA0.5 km / 0.31 mi SANOFI - AVENTIS2 km / 1.24 mi

Congress centre

PALAIS DES CONGRES CITE INT'LE5 km / 3.11 mi

Exhibition centre

EUREXPO18 km / 11.19 mi

Your meetings and events

Our meeting room boasts natural light, a projection screen and a space for your breaks. It can accommodate up to 12 people in a rectangular layout or 25 in a theater-style layout.Our peaceful lounge offers natural light. We provide an attentive welcome and personalized service for your meetings.

Hotel Carlton Lyon-MGallery Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LE SALON 34 m2 3 m 22 0 16 12 0
    • Flipchart
    • Soundproof
    • Audio and video equipment
    • Day light
    • WIFI access
    • Overhead projector
    • High speed transmission line
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Step into the intimate and sophisticated world of the Carlton's 80 rooms, where red is even used in the unique and original tapestry.The elegant decor combines both the Carlton Lyon's history and a more contemporary style. The rooms are non-smoking.

  • 80 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.7/5 AccorHotels Rating 4,513 reviews

Our guest reviews for
Hotel Carlton Lyon-MGallery

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,807 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Conor P. Business - 09/09/2019 AccorHotels review
« On a two-night stay in Lyon »

Excellent - very central location and very good quality service and accommodation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Anonymous Couples - 09/09/2019 AccorHotels review
« Quite lovely! »

We very much enjoyed our stay. Amenities were wonderful! And the hotel staff were very helpful and kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs J., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Evangelo B. Couples - 06/09/2019 AccorHotels review
« Very good »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Cari C. Solo - 06/09/2019 AccorHotels review
« A quiet retreat with great service in the middle of the city »

From the moment I walked in until check out, service was amazing. Very quiet hotel. Spacious rooms and clean modern bathroom. Loved the view over the city Square. I didn’t care for the red dark walls but that’s just a personal style preference. I did not have a chance to eat breakfast or visit the bar. The concierge was amazing and so friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs P., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Carol Families - 03/09/2019 AccorHotels review
« Accommodating friendly stat »

The stay was a great experience. Everyone was helpful and gave great suggestions for places that eat and go. The bar was area was a great place to have a drink after touring.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs R., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Tony K. Couples - 03/09/2019 AccorHotels review
« One of the best hotel stays ever! »

Besides being a very attractive property, what really made this stay wonderful was the staff. All of the front desk people helped us with various things and we were impressed with the seamless hand-off between people on shifts who continued working on things we requested like wine tours. This is everything a fine hotel should

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

David Couples - 02/09/2019 AccorHotels review
« Loved it »

Comfortable room with great views. Staff were friendly and accommodating, we felt very welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Y., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Pepsa Couples - 27/08/2019 AccorHotels review
« Nice hotel in a great location! »

The hotel is located in a great location in the centre of the city and not too far from the old city. We stayed in the cacoon room and although it was quite small the layout was good and the bathroom was reasonably big. The room was also very clean. The staff were welcoming and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Jeff Couples - 26/08/2019 AccorHotels review
« Dr »

Really wonderful, room was elegant and extremely clean, very quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. s., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Ann Families - 25/08/2019 AccorHotels review
« Beautiful Hotel in Heart of Lyon »

The hotel is beautiful and the rooms very comfortable. The staff was welcoming and accommodating. We would easily return

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Atalay Couples - 23/08/2019 AccorHotels review
« Standard, nothing more. »

Overall a good stay. The room is extremely dark (had to use a flashlight to see) and the overall decor needs updating.

Paul C. Couples - 22/08/2019 AccorHotels review
« Carlton Hotel Lyon »

We had a wonderful three days in Lyon and staying at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Barry G. Couples - 22/08/2019 AccorHotels review
« excellent service and very clean facilities »

Very enjoyable. Everyone was very helpful and made our stay in Lyon easier.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. g., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

P. Business - 19/08/2019 AccorHotels review
« very good »

personal was ok clean no noise good location hotel with character

Our hotel has responded to the review
Our hotel has responded to the review

Dear M p., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Marcia N. Couples - 19/08/2019 AccorHotels review
« Everyone at the desk was wonderful breakfast servers very good »

Desk was extremely helpful got suggestions and very knowledgeable. Very warm and caring hotel staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs N., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

James J. Couples - 17/08/2019 AccorHotels review
« Excellent service and gracious staff throughout! »

The staff was exceptional from front desk to the staff at the morning buffet. One standout was Jeanna who was head of the breakfast team, we had to catch an early train and she cheerfully accommodated us. The room was very nice. I would Certainly return to the Hotel next time I am in Lyon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M J., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Anonymous Families - 15/08/2019 AccorHotels review
« Another perfect stay! »

It was my fourth stay, and I keep coming back for the location, the service, and the outstanding staff - at reception, at breakfast, and in the bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M S., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Dylan A. Families - 13/08/2019 AccorHotels review
« Great service, and location. Very comfortable room & bed »

Great service, and location. Very comfortable room & bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear M A., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Mary H. Families - 13/08/2019 AccorHotels review
« Staff were so helpful and friendly. A credit to the hotel. »

We very much enjoyed our stay with you. The staff were excellent and the location was perfect. Breakfast was very good but we thought it a little overpriced. We loved the interior and loved our room except we thought there was not enough storage space for two people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M H., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

A V. A. C. Couples - 12/08/2019 AccorHotels review
« Great stay »

Room was wonderful, location even better and staff the best of all.

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