Hotel - Hôtel Mercure Rabat Sheherazade
Mercure Hotel Mercure Hotel

Hôtel Mercure Rabat Sheherazade

3.5/5 536 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Casablanca Mohamed V
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
  • Porter

Leisure and activities

  • Pool  (Nearby)
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Massage (Paying)
    • Sauna (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Other sports activities  (Nearby)
    • Badminton (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 2 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

Hilton5 km / 3.13 mi

Your meetings and events

Ideal for all types of meetings, our air-conditioned rooms are equipped with WIFI and all the necessary equipment for events for 10 to 60 people. Our sales department will help you organize your event.

Hôtel Mercure Rabat Sheherazade Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CHELLA 48 m2 3.5 m 30 18 18 20 0
TOUR HASSAN 72 m2 4 m 60 32 32 40 40
    • Screen
    • Flipchart
    • Meeting room
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room
    • High speed transmission line
    • Slide projector
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Whether you're traveling alone or as a couple, enjoy our rooms with king-size beds! With friends or family, choose from the two categories available: Standard Room or Superior Room. Our rooms overlook the courtyard or the street.

  • 77 rooms
  • 6 non-smoking rooms
  • 12 connecting rooms
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 1,049 reviews

Our guest reviews for
Hôtel Mercure Rabat Sheherazade

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 536 reviews
Anonymous Business - 06/10/2019 AccorHotels review
« Friendly staff but poor quality »

Staff was friendly and welcoming. The rest of the experience not so great. Room: a water leak in the bathroom closet made a permanent dripping sound, which was really uncomfortable to sleep at night. The hotel did try to do something about it, but it return 2 days later. The insulation also isn’t optimal, so sounds in the neighboring rooms are quite audible. Hardly slept overall. Restaurant: mostly buffet, not the best I’ve had. There is menu if the buffet doesn’t please, but against not the best of options (diversity or taste). Again this is highly balanced my the staff friendliness, but this doesn’t suffice to convince me staying there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALEXANDRE D., We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hasna BOUALLOUCHI

Musaab Solo - 18/09/2019 AccorHotels review
« Need Maintenance »

Below avreage

Our hotel has responded to the review
Our hotel has responded to the review

Dear MUSAAB M., Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hasna Bouallouchi

Anonymous Business - 15/09/2019 AccorHotels review
« Great welcome set for Platinum Member »

The stay in the hotel was correct for a 3* - clean, comfortable and well located. The welcome fruits and delicious Moroccan pastry exceeded my expectations for a welcome set.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUKASZ P., First of all we would like to express our sincerest gratitude for your trust and loyalty to Accor Hotels & Resorts for your holidays and for choosing our Mercure Shéhérazade Rabat hotel this time around, it is indeed a great source of satisfaction to read that once again Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hasna BOUALLOUCHI

Phillip O. Couples - 22/06/2019 AccorHotels review
« Pleasant and very accommodating. »

The hotel was central, quiet with helpful staff. Information about the locality and maps of Rabat would have been helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILLIP O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rabat Sheherazade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hasna BOUALLOUCHI Responsable Hébergement

B. Y. Business - 09/06/2019 AccorHotels review
« It Was Great »

It was Great To choose this Hotel , Workers were Smiling , Place was Clean , bed was comfortable , if i'd have a mission in rabat again , i'd choose this one , The Breakfast was Really Good with traditionnel Foods and kind of drinks , I Really Appreciate the Team at The Reception, The restaurant Stuff , And Everyone He left A good Impression . Thanks For this Good Time .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y. B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rabat Sheherazade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hasna BOUALLOUCHI

Marlene P. Business - 13/04/2019 AccorHotels review
« Great staff. Hotel really old »

Very happy with the staff and food but the hotel is really getting very very old....Needs upgrade urgently

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARLENE P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rabat Sheherazade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 03/03/2019 AccorHotels review
« Run-down hotel, urgently needs refurbishment »

Unfortunately, the hotel has further deteriorated since my last visit. The room furniture is very faded, even partially broken, the shower did not drain properly, stale cigarette smell in the room, etc. There is absolutely no light in the room near the desk, which makes working impossible. The staff does not seem to be motivated at all to provide great service or improve anything. It's a disgrace for Accor hotels. An upgrade and management change is urgently needed.

David Couples - 26/02/2019 AccorHotels review
« Modern, comfortable hotel in convenient location. »

Clean, comfortable room with no noise from outside, but voices from the adjoining room were easily heard through the communicating door. Plenty of choice for breakfast, but were surprised that there were no oranges or bananas as were provided at Ibis hotels in other cities. Excellent location, being quiet but close to Hassan Tower tram stop (2 stops from Rabat Ville station).

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rabat Sheherazade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Direction Hotel Mercure Shéhérazade Rabat

Tatiana Business - 22/02/2019 AccorHotels review
« GOOD AND PLEASANT »

I got what I needed, calm place with nice stewards and good service

Petr Couples - 10/01/2019 AccorHotels review
« A very pleasant stay! »

Nothing to complain about. Nice and kind staff, great breakfast, cleanliness everywhere and a very nice smell at the lobby and at the corridors!

Friends getaway - 10/01/2019 TripAdvisor review
« Very pleasant stay! »

Comfy and clean rooms, great breakfast, nothing to complain about!Close to tram stops and very close to Hassan Tower.We were afraid a bit, as we saw the review score at Booking.com 6,9 but we didn't find anything wrong about the hotel?

Szymon K. Business - 24/11/2018 AccorHotels review
« Great localisation, nice hotel but the refurbish is needed »

Hotel is located in the center of Rabat, also close to touristic attractions, but the hotel itself is rather in poor condition. Many pieces of equipment especially in a bathroom is overused, which give not very nice impression. I've expected more about Mercure brand of Accor hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SZYMON K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rabat Sheherazade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hanane Boudanes Directrice Générale

Business - 22/11/2018 TripAdvisor review
« Mercure W46 trip »

I have only two remarks in this stay: - the carpet is very old and not clean, should be another kind of floor (wood or ceramic) will be more clean for sure. - the room should have more light on the ceiling

Carl M. V. Friends - 21/11/2018 AccorHotels review
« One night stay in Rabat »

As a 3 star hotel, we found the hotel food, staff, and support good. We had a problem with our rental car which had a flat tire and they helped us get it reparied. It was a good location to visit (by car) the sites of Rabat

Our hotel has responded to the review
Our hotel has responded to the review

Dear CARL M V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rabat Sheherazade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanane Boudanes Directrice Générale

Couples - 20/11/2018 TripAdvisor review
« Overnight in Rabat »

I would give this hotel a 2 star rating. No professional or helpful staff within the hotel. We did get help with a flat tire for the bellman. Food was OK but not much of Western food. Room view was bad.

Jock H. Couples - 04/11/2018 AccorHotels review
« Simply excellent »

A fabulous welcome and an upgrade, opening windows, a welcome platter of fruit, spacious airy roomThe safe didn’t work but a new battery was soon installed. Efficient and welcoming staff.The breakfast was also excellent with staff offering cooked eggs etc, everything we wanted we had, my omelette was perfectly cooked., dry relaxing dining room.The breakfast staff remember reed what I chose the day before, very special.A well made bed every day which is a rarity, usually we remake the bed, never had to here.Highly recommend the staff to Accor

Thierry Couples - 02/11/2018 AccorHotels review
« Resting stay »

Calm and nice room. Good breakfast.

Hassan Friends - 01/11/2018 AccorHotels review
« amazing »

it is a very good place to stay amazing very friendly people working over there

None Couples - 31/10/2018 AccorHotels review
« Welcoming »

We could count on our expectations being met- very helpful.

Alain Couples - 21/08/2018 AccorHotels review
« Excellent hotel in Rabat »

Excellent hotel in Rabat, affordable price, very helping staff, clean room, and nearby of the city

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