Hotel - Hotel Le Médina Essaouira Thalassa sea&Spa-MGallery
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel Le Médina Essaouira Thalassa sea&Spa-MGallery

4.0/5 2,085 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access (Paying)
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • ESSAOUIRA MOGADOR (Paying)
    • MARRAKECH MENARA (Paying)
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Solarium
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Private beach (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h / 24
    • Opening hours : Week-end 24h / 24

Business services

  • 2 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

RAM0.5 km / 0.31 mi

Your meetings and events

The Sofitel Essaouira Medina & Spa has two meeting rooms that can be joined into one, with natural light, accommodating 4 to 160 people and suitable for all types of events, such as meetings, show rooms and conferences.Our team is available to offer you personalized services for your meetings, along with fine dining that varies along with the seasons.

Hotel Le Médina Essaouira Thalassa sea&Spa-MGallery Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BAB SEBAA 62 m2 3 m 60 24 0 25 50
BAB DOUKKALA 65 m2 3 m 60 24 0 25 50
    • Flipchart
    • Audio and video equipment
    • Day light
    • WIFI access
    • Slide projector
    • Airconditioned meeting room
    • Overhead projector
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 117 rooms

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Our thalasso and spa offers

4.5/5 AccorHotels Rating 2,031 reviews

Our guest reviews for
Hotel Le Médina Essaouira Thalassa sea&Spa-MGallery

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,085 reviews
E. Families - 05/07/2019 AccorHotels certified review
« Excellent »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur E., merci infiniment d’avoir pris le temps de nous laisser une appréciation suite à votre récent séjour. Nous sommes ravis de constater que vous avez passé un agréable séjour au sein de notre hôtel et que vous avez trouvé la qualité de notre service excellente. Ce fut un réel plaisir de vous avoir parmi nous, aussi nous espérons avoir la chance de vous recevoir à nouveau pour une nouvelle expérience. Dans cette attente, nous vous transmettons nos salutations les plus distinguées et restons à votre entière disposition. Bien cordialement. Meryem MEDDOUN Guest Experience Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 23 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Houcine C. Families - 03/07/2019 AccorHotels certified review
« My stay was like a dream in Morocco »

I appreciate your staff very much, especially Karima and Kanza, they were very patient, helpful, knowledgeable and professional always with such a nice smile. The room was big, quiet, and very comfortable and clean. The valet was helpful and parked our while check in. Our stay was amazing in Essaouira. Beautiful City.

L M. Couples - 21/05/2019 AccorHotels certified review
« Relax in a boutique style hotel »

Our 5th stay at this hotel. Lovely warm welcome from reception. Noted the new carpets in corridors to bedrooms and new curtains in the bedroom. Pleased to see the hotel is reinvesting. We had a room at the front of hotel overlooking the beach as requested. Very comfortable. Breakfast is fine. Pleased to note there were more staff on duty to bring tea/coffee etc. Only fault at breakfast is that they have done away with the omelette station outside. It has moved back indoors and unfortunately when there is a queue you can't get near to the other hot dishes. Easy to fix. Bar prices were the same as last year but still on the expensive side meaning the bar is very quiet. As I have suggested before more reasonable prices will result in more customers. We had a nice lunch at the pool and a good lunch at M Beach. There are so many good restaurants in Essaouira that we tend to have dinner out. We will definitely be returning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leonard, Many thanks for sharing your experience on the website Booking. And thank you for your loyalty. It is always a pleasure to learn that you enjoyed our staff and the breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We truly hope to welcome you back for your next stay in Essaouira. Best regards.

Davy Couples - 07/05/2019 AccorHotels certified review
« Exquisite stay in an exquisite resort with an exquisite service. »

We were very happy with the resort, its location and the level of service the staff provided us with.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Davy, We are delighted to read that your stay went perfectly well. Your appreciation is very important to us and we thank you for sharing it on TripAdvisor. We hope to have the opportunity to welcome you soon. Best regards

Catherine S. Solo - 29/04/2019 AccorHotels certified review
« Amazing Hotel in every way »

I love this hotel and have stayed several times now. The staff are wonderful, attentive, friendly and can’t do enough to help make your stay memorable. The hotel and pool area are spotless, the bedrooms are very comfortable and the breakfasts are amazing. I have already booked my next visit in June!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine, Thank you very much for sharing this great review of your recent stay at Essaouira. We are thrilled that you have enjoyed your stay. We are also very pleased to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation. We are looking forward to seeing you again in June. Sincerely Meryem MEDDOUN Guest Experience Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 23 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

F. Friends - 23/04/2019 AccorHotels certified review
« Disappointing for a Sofitel »

We found the service not particularly friendly from desk staff. Service was fairly slow, and I n one case, our order was forgotten entirely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathryn, Thank you for taking the time to comment on your recent stay. We are sorry for any inconvenience you may have encountered, so we sent your feedback to the concerned departments who will do the necessary. Thank you again for your comment that allows us to improve. We hope to see you soon. Cordially.

Anonymous Families - 22/04/2019 AccorHotels certified review
« Great hotel with room for improvement in some areas »

The executive suite was great, but water leaked from both showers and left the floor completely wet. Loved the private beach area, but the pool was too cold. Service was very good at all areas. Food could be better. We were served raw chicken one night and I wasn’t impressed with that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iracema, Thank you very much for taking the time to comment on your recent stay at the Medina Essaouira. We are delighted to know that you had a good time. We are sorry for the inconvenience that you have encountered. Please note that your comment is important to us because it allows us to continue to improve. We have sent your feedback to the relevant services and we will do the necessary. We hope to have the pleasure to receive you for a better experience. Sincerely.

William G. Couples - 14/04/2019 AccorHotels certified review
« wonderful hotel »

this hotel is a wonderful experience. we have come since 2004. the staff is excellent, hardworking, and always interested in the clients. ms. boubrik is a perfect example......and a very nice and professional person. she is a credit to group accor! mr. Ayoub does an excellent job at the front desk. the ladies dealing with room cleaning etc. do an excellent job. another important factor is the location of the hotel.....a perfect location both for a walk on the beach or in the medina. in summary, a terrific hotel!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear William, What a joy to read your fabulous comment !! We are delighted to know that your stay was a great success, and we thank you for taking the time to detail your experience at our hotel. Your appreciation is the greatest reward we can receive, so we will pass on your feedback to all of our teams, who will be happy to know that they have contributed to your vacation being up to your expectations. Thank you again for your loyalty and be sure we will be more than glad to receive you next time and offer you a new experience. Respectfully

William P. Couples - 24/03/2019 AccorHotels certified review
« Lovely stay, excellent service »

We very much enjoyed our stay here. The staff were friendly and the facilities decent - the staff make the place. As this was our honeymoon they really made us feel special, but I get the feeling that everyone is made to feel that way. Little gifts of fruit, dates and bottles of water in the late afternoon were much enjoyed. The room was nice and we had a view over the ocean. Aziz at breakfast was the highlight of our day. So friendly, bringing us delicious crepes and telling us stories. His colleagues were helpful and polite. A few small areas for improvement - as previous posters have commented the rooms could use a little renovating. The outside swimming pool was freezing (the hotel website claims it is heated). Also I don’t understand why the inside pool/jacuzzi is only open from 1900.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William, First of all thank you for choosing the Medina Essaouira Hotel Thalassa Sea & Spa for your honeymoon, It was a great honor for us. Thank you also for taking the time to share your opinion following this recent stay. We are delighted to see that your experience has been up to your expectations. Also we will not fail to share your comment with all our collaborators. Know that your appreciation is very important to us because it allows us to improve day after day. We look forward to welcoming you soon. Best regards

Tenian Solo - 23/03/2019 AccorHotels certified review
« OK »

Pleasant stay. Very clean. Friendly staff. Breakfast service needs to be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Pedro, Thank you very much for taking the time to comment on your recent stay. We are delighted that you enjoyed your experience in our hotel. We also take into consideration your constructive revisions and we assure you that the necessary measures will be taken to improve the mentioned areas. We look forward to welcoming you soon and offering you a new experience. Best regards.

G. Families - 19/03/2019 AccorHotels certified review

personnelet service impeccable

Our hotel has responded to the review
Our hotel has responded to the review

chère cliente; Merci d'avoir pris le temps de nous partager votre avis suite à votre récente visite. Nous espérons avoir le plaisir de vous revoir prochainement. Bien cordialement.

Couples - 10/03/2019 TripAdvisor review
« Staff make the place, rooms need refurbishment »

The staff go to great lengths to make your stay comfortable, but there's nothing they can do to overcome the fact that the rooms are in need of a refurb. A few niggles, like the shaver socket not working, old features (like old volume controls) are still present and scuffed mirrors etc. The room is 'tired' and if you're looking for the usual clean/clinical hotel style, then maybe try the Sofitel as this hotel definitely has Moroccan 'personality'. The waiting staff work hard and are attentive. I would like to mention Nezha & Agoub at Reception for their excellent service. Housekeeping are also very attentive. The property is in an excellent location and the Beach Club is also great, this would be ideal in the summer. Overall, this property just needs Accor to pump some money into refurbishing the rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We thank you for taking the time to write to us after your recent visit. We are delighted to know that you have yielded to many of our benefits. We sincerely regret that you have noticed some flaws in your home, we look forward to providing impeccable service to our clients and we will certainly consider your constructive comments and make the necessary improvements. We hope to have the opportunity to welcome you soon and regain your trust. Best regards

Ellen Friends - 04/03/2019 AccorHotels certified review
« Perfect stay, I would come back »

For us this hotel was perfect, calm. A wonderful breakfast with liters of fresh orange juice, fruits, eggs baked in front of you, freshly made pancakes, soups, etc. The swimming pool is very large, comfortable beds, out of the wind. There is a nice calm little gym. The staff is very friendly, they do their best to give you the best stay. There is also a bar, nice for late night drinks. They clean your room daily. If I come back to Essaouira I would absolutely book this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ellen H., We very much appreciate your comments regarding your stay at the Le Médina Essaouira Hôtel Thalassa sea & spa-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima Ezzahra Elachkar Guest experience Boulevard Mohamed V - Essaouira Tel. 06 38 07 27 09 Email : H2… www.mgallerylemedinaessaouira.com www.Sofitel.com www.accorhotels-group.com | www.accorhotels.com

Tim Couples - 21/02/2019 AccorHotels certified review
« Wonderful Rain or Shine »

I ;like the Medina, it has its own charm, artistically and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim M., We very much appreciate your comments regarding your stay at the Le Médina Essaouira Hôtel Thalassa sea & spa-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima Ezzahra Elachkar Guest experience Boulevard Mohamed V - Essaouira Tel. 06 38 07 27 09 Email : H2… www.mgallerylemedinaessaouira.com www.Sofitel.com www.accorhotels-group.com | www.accorhotels.com

Pat Friends - 09/02/2019 AccorHotels certified review
« Good stay »

This is the best hotel in essaouira city it was fabulous special thanks to Somaya from the booking department to hasna and ayoub team réception we come back soon as possible

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laalj, We very much appreciate your comments regarding your stay at the Le Médina Essaouira Hôtel Thalassa sea & spa-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima Ezzahra Elachkar Guest experience Boulevard Mohamed V - Essaouira Tel. 06 38 07 27 09 Email : H2… www.mgallerylemedinaessaouira.com www.Sofitel.com www.accorhotels-group.com | www.accorhotels.com

Yz Families - 29/01/2019 AccorHotels certified review
« REPOSANT »

EXCELLENTE SITUATION PROPRETÉ CALME

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur Y., Nous vous remercions pour vos commentaires suite à votre séjour à Le Médina Essaouira Hôtel Thalassa sea & spa-MGallery by Sofitel. Nous étions enchantés de vous avoir parmi nous, votre appréciation nous est très importante, aussi nous la transmettrons à l'ensemble de nos collaborateurs. Nous espérons avoir la joie de vous recevoir prochainement et vous offrir une nouvelle expérience. Bien cordialement Fatima Ezzahra Elachkar Guest experience Boulevard Mohamed V - Essaouira Tel. 06 38 07 27 09 Email : H2… www.mgallerylemedinaessaouira.com www.Sofitel.com www.accorhotels-group.com | www.accorhotels.com

Frank G. Couples - 05/01/2019 AccorHotels certified review
« holidays in Essaouira »

Hotel is located at the sea side with an own restaurant and relaxing facilities at the beach. Beautiful swimming pool inside the hotel premises, hotel rooms are well-equipped and the bed is fantastic Sofitel quality! Breakfast offers a wide variety of continental and local food although I must say that I saw better Sofitel breakfast buffets. Dinner buffet in the evening offers delicious local moroccan specialities at a price of 300 DH. The only negative experience I have to mention is the lousy quality of cocktails in the bar! I will come back for sure at my earliest convenience. I had the pleasure to meet Mr. Anes Khermoui, he is by far the best hotel employee I ever met! Hopefully he makes his career in Accor group as he speaks fluently English and is a very gentle and attentive service guy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank G., We thank you very much for sharing your impressions with us following your last stay. We are delighted to know that your stay went well, Your appreciation is precious, so we will share it with all of our collaborators especially Anas, who will be delighted to know that he has contributed to the success of your stay. We also take your constructive remarks into consideration regarding the breakfast and the bar and we will take the necessary measures to improve these mentioned points. We sincerely hope to have the pleasure to welcome you again and offer you a new experience. Best regards Fatima Ezzahra Elachkar Guest experience Boulevard Mohamed V - Essaouira Tel. 06 38 07 27 09 Email : H2… www.mgallerylemedinaessaouira.com www.Sofitel.com www.accorhotels-group.com | www.accorhotels.com

Rob Couples - 07/12/2018 AccorHotels certified review
« Nice hotel ..lovely location »

Really enjoyed staying here. Good room ..spotlessly clean..huge comfortable bed. Shower was ‘interesting’....good water pressure but totally impossible to maintain a constant temperature! I paid extra for a pool view ...ha! I had a view of a large overgrown bush ..and behind it a large tree .....the balcony was in the shade all day! Staff were friendly....if sometimes a little distracted....hard to get their attention at times. Pool area and private beach were excellent. Bar had live music every night ....but no-one there! Drinks were expensive ...even by Moroccan standards. Breakfast was very good ...the made-to-order omelettes and crepes were excellent. There was a minor issue on our last morning where the milk for the cereal was sour...(actually the only morning it was not kept in iced water) but I could manage to explain this to the server ...so it was still there when we left the breakfast room. But.. Essuaoira is gorgeous and the hotel is a good place to stay to enjoy it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear . R., We thank you for taking the time to write to us following your recent visit to Medina Essaouira Thalassa Sea & Spa. We were delighted to have you with us and to know that you enjoyed your stay. We also take into account your constructive remarks regarding the service and the bathroom, rest assured that we will take the necessary measures to make the improvements. We look forward to welcoming you soon and offering you a new experience. Best regards Fatima Ezzahra Elachkar Guest experience Boulevard Mohamed V - Essaouira Tel. 06 38 07 27 09 Email : H2… www.mgallerylemedinaessaouira.com www.Sofitel.com www.accorhotels-group.com | www.accorhotels.com

Anonymous Friends - 30/11/2018 AccorHotels certified review
« Jolly stay »

Very nice staff yet maintenance could be improved. Shower taps

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aziz H., We very much appreciate your comments regarding your stay at the Le Médina Essaouira Hôtel Thalassa sea & spa-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima Ezzahra Elachkar Guest experience Boulevard Mohamed V - Essaouira Tel. 06 38 07 27 09 Email : H2… www.mgallerylemedinaessaouira.com www.Sofitel.com www.accorhotels-group.com | www.accorhotels.com

Anonymous Couples - 21/11/2018 AccorHotels certified review
« Terrible »

Customer service was lacking from the check-in to Check -out terrible!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas H., Thank you for taking the time to tell us about your experience at the Le Médina Essaouira Hôtel Thalassa sea & spa-MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please do not hesitate to contact us, to learn more about your experience and the negative points that have caused your feelings. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fatima Ezzahra Elachkar Guest experience Boulevard Mohamed V - Essaouira Tel. 06 38 07 27 09 Email : H2… www.mgallerylemedinaessaouira.com www.Sofitel.com www.accorhotels-group.com | www.accorhotels.com

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates