Hotel - Mercure Ismailia Forsan Island Hotel
Mercure Hotel Mercure Hotel

Mercure Ismailia Forsan Island Hotel

4.5/5 278 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop (Paying)
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna
  • Outdoor playground for children
  • Clay tennis court
  • Private beach
  • Other sports activities
    • Billiards/Snooker (Paying)
    • Football
    • Table tennis (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 4 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

E O C75 km / 46.61 mi JOTUN PAINTS14 km / 8.7 mi VELOCITY12 km / 7.46 mi
EMBEE12 km / 7.46 mi SUEZ CANAL UNIV5 km / 3.11 mi

Your meetings and events

Mercure Ismailia Forsan Island features 4 meeting rooms that can host between 10 and 250 people. The hotel will be happy to discuss the availability of its facilities and services with you.

Mercure Ismailia Forsan Island Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
DELESSEPS 32 m2 3 m 0 16 0 0 0
SINAI 52 m2 3 m 0 20 0 0 0
FORSAN 2 110 m2 4 m 80 30 0 40 50
FORSAN 1 260 m2 4 m 200 45 0 80 100
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Video equipment
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 141 rooms

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.3/5 AccorHotels Rating 851 reviews

Our guest reviews for
Mercure Ismailia Forsan Island Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 278 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Dr.ali N. S. Couples - 09/06/2019 AccorHotels certified review
« Very good »

Makes me happy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ali N., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Khaled S. M. Business - 07/06/2019 AccorHotels certified review

My experience in successful residence I hope to return soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Khalid S., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ahmed H. Business - 06/06/2019 AccorHotels certified review
« mr »

food in the first night is too bad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Anonymous Solo - 30/05/2019 AccorHotels certified review
« very pleasant and nice and friendly »

honestly everything was nice so I cannot say anything bad !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear jacques, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Marc Couples - 30/05/2019 AccorHotels certified review
« Nice property »

We were treated very well. Ismailia is not a tourist destination and upon check in we explained that would like a room with a view of he canal; there were none shown as available on the website. Not only did he give us a view room, he upgraded us to a suite with an amazing view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marc, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Mohamed A. D. Business - 20/05/2019 AccorHotels certified review
« exellent »

hotel is quite and clean........food is fantastic........the pool was nice......stuff was friendly.......

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohamed, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

S. B. Families - 10/05/2019 AccorHotels certified review
« very good »

very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Ananda Business - 02/05/2019 AccorHotels certified review
« Very clean and beautiful hotel »

It was my 3rd stay at the hotel. I love the greenery and thanks to the staff for their superb maintenance. The morning walk was a very pleasant one. The service at the reception was great. Ms. Rana is very efficient and professional. Mr. Mohamed cleaned our bedroom daily keeping the highest standards. The gym is well equipped. Please keep drinking water and small towels as it would upgrade the quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Ananda, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Hussein A. T. Families - 01/05/2019 AccorHotels certified review
« Room and services is perfect »

Room is perfect clean and well organized and the restaurant is perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Husseny E., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Anonymous Families - 01/05/2019 AccorHotels certified review
« Mr »

Good value for the money paid

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Amr, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Anonymous Couples - 29/04/2019 AccorHotels certified review
« Interesting »

Reasonable hotel. Friendly staff. Cleanliness could be improved. Flies near pool very irritating

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jaap Nagelvoort, Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Galal Rouchdi General Manager

Tamer A. E. H. Business - 24/04/2019 AccorHotels certified review
« Convenient »

Convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tamer, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Mahmoud E. S. Business - 22/04/2019 AccorHotels certified review
« Relaxing stay »

Relaxing stay Helpful & smiling stuff Magic garden & view Very small room with very old furniture Sure isa I ll back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mahmoud, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Ivan I. Business - 22/04/2019 AccorHotels certified review
« Very warm stuff and siutable location in Ismailia. »

I was pleased by your stuff hospitality. Thank you very much for your good service. I liked the stuff in the hotel and also in the cafe/restaurant. Very good atmosphere in and outside of the hotel. I have two issues to report though: 1. The carpet in my room was very tired and stepping into it was not an option. Good I had my slippers :) 2. The conditioning system only worked for cooling, not for heating

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ivan, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Galal Rouchdi General Manager

Aly E. Couples - 13/04/2019 AccorHotels certified review
« Very nice »

Short relax holiday

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aly , We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Mohamed Couples - 11/04/2019 AccorHotels certified review
« Exeptional »

Wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohamed, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Reem M. Couples - 01/04/2019 AccorHotels certified review
« Very disappointed »

-Reservation and check-in were smooth. -The room is so old!!!! It seems like there is no maintenance whatsoever. Noisy bathroom. Decayed wood. Dirty rug. disgusting bed sheets. VERY smelly room. -Plastic dirty chairs in the balcony..shocking, really. -There was a school trip and kids running all over the place. We could not even use the pool as it was too crowded -The cafe was so crowded all the time with guests who did not even stay in the hotel. The staff in the cafe were very rude when we asked to be seated in a shaded area or to have an umbrella, they did not even bother to help us and almost told us to leave if we did not like it. We tried talking to the reception about this, but in-vain. -The reception staff helpfulness was the only good thing about our whole stay. -Our room was connected to the room next door and our neighbours decided to listen to songs at 12:00 AM and of course we could not sleep as it felt like they were playing the songs in our room. No sound isolation whatsoever. -We were forced to pay extra 500 in order to have dinner as the cafe was full and there was no a la carte option in the hotel. Very little variety. Food was okay, though. -I almost never write such negative feedback about my stay anywhere, and I could really see that the staff were doing their best but the place needs serious work. I had very high expectations and it was our wedding anniversary but it turned our to be a great disappointment :( . I really wanted the leave the minute I entered the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Reem, Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Galal Rouchdi General Manager

Ayman M. Business - 31/03/2019 AccorHotels certified review
« Area Sales Manager »

Nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ayman, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Dr M. R. Business - 28/03/2019 AccorHotels certified review
« It is the best place for accommodation in Ismailia »

Mercure is the hotel in ISMAILIYA . When you reach you will find a very friendly staff members, very elegant and clean rooms, amazing situation on Forsan iland also a very unique Resturant with fantastic terrace and lake view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohamed, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Rami A. Friends - 26/03/2019 AccorHotels certified review
« Surprised by the great service and care »

As we book for our group every year, we feel always the warm feelings and the helpful staff. The rooms we very comfortable with the new furniture. Front office with Miss Lamise and the Resturant with Mr Hassan and their staff was perfect. Always best choice for Ismaïlia.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Khaled, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

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