Hotel - Mercure Ismailia Forsan Island Hotel
Mercure Hotel Mercure Hotel

Mercure Ismailia Forsan Island Hotel

4.0/5 299 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

See all services

Hotel location

Companies and event centres nearby

Company

E O C75 km / 46.61 mi JOTUN PAINTS14 km / 8.7 mi VELOCITY12 km / 7.46 mi
EMBEE12 km / 7.46 mi SUEZ CANAL UNIV5 km / 3.11 mi

Your meetings and events

Mercure Ismailia Forsan Island features 4 meeting rooms that can host between 10 and 250 people. The hotel will be happy to discuss the availability of its facilities and services with you.

Mercure Ismailia Forsan Island Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
DELESSEPS 32 m2 3 m 0 16 0 0 0
SINAI 52 m2 3 m 0 20 0 0 0
FORSAN 2 110 m2 4 m 80 30 0 40 50
FORSAN 1 260 m2 4 m 200 45 0 80 100
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Video equipment
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Mercure Ismailia Forsan Island features 141 comfortable rooms with private balcony overlooking the hotel's garden or Temsah lake. All rooms are equipped with air conditioning, satellite TV, direct dial phone and internet connection

  • 141 rooms
  • 36 non-smoking rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Opening windows
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Telephone
    • Direct dial telephone
    • Baby bed
    • Minibar
    • Bidet
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.3/5 AccorHotels Rating 995 reviews

Our guest reviews for
Mercure Ismailia Forsan Island Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 299 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Haitham E. Families - 12/11/2019 Confirmed reviews AccorHotels
« Nice stay and satisfied »

I enjoyed but have 2 main issues * Flies a lot and no solution or prevention plan * No heaters in swimming pool

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Haitham E., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Khalid I. A. Solo - 11/11/2019 Confirmed reviews AccorHotels
« Ecellent but the price is high »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Khaled E., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Nesreen M. Families - 09/11/2019 Confirmed reviews AccorHotels
« It was good experience »

Comfortable , stuff was friendly, the hotel has nice view and the room were pretty good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Nesrein i., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

K M. Families - 07/11/2019 Confirmed reviews AccorHotels
« Spoiled trip »

Staff were helpful and done thier best to accommodate us however, the public facilities of the hotel including swimming pool & restaurant are outdated and tired, poor quality catering and unbearable presence of black flies outdoors spoils the beautiful nature around

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Karam M., Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Galal Rouchdi General manager

Sameh M. Solo - 06/11/2019 Confirmed reviews AccorHotels
« Lovely hotel in an excellent position »

I had a nice stay , room was very comfortable and the service I have received from the staff was efficient and courteous The only problem I had was the heavy presence of flies everywhere in Ismailia, I appreciate it is not the hotel fault but the local authorities must find a solution to this annoying flies!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sameh M., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Bh Business - 05/11/2019 Confirmed reviews AccorHotels
« Good Stay »

Staff were polite and the room was clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Badrul R., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Ahmed E. Families - 05/11/2019 Confirmed reviews AccorHotels
« Excellent »

Awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ahmed Ahmed E., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Ahmed H. Business - 05/11/2019 Confirmed reviews AccorHotels

All my tools stolen by a criminal like mobile phone , laptop, Ip phone , my wallet and my car's key

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ahmed H., Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island hotel and I am sorry that your experience did not meet your expectations. But I would like to highlight that the hotel is Fully covered by cameras system for the lobby and Guest Room floors. After revising our records… nothing is reported as criminal case in the hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Galal Rouchdi General Manager

Menna Families - 04/11/2019 Confirmed reviews AccorHotels
« Loved every moment »

From the very beginning, great quality of service, very cooperative, professional and polite team, the room was exactly as described, clean and with a charming view..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Menna S., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Boules Business - 01/11/2019 Confirmed reviews AccorHotels
« partially satisfied »

partially satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Galal Rouchdi General Manager

Hany H. S. A. Business - 28/10/2019 Confirmed reviews AccorHotels
« Nice hotel, cooperative staff, excellent view, »

Every thing was ok but the cleaning level of the rooms were not ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hany, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Mohamed H. Solo - 24/10/2019 Confirmed reviews AccorHotels
« Fantastic »

Fantastic Thank U

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohamed, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Emad A. Solo - 21/10/2019 Confirmed reviews AccorHotels
« Excellent acommodation and sevices. »

Excellent acommodation and sevices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emad, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Mauro M. Business - 10/10/2019 Confirmed reviews AccorHotels
« Absolutely fabulous!!! »

The hotel is clean and comfortable. The personnel working there is professional and kind!!! Surely I will be back soon!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mauro, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

My S. Families - 01/10/2019 Confirmed reviews AccorHotels

Relaxing trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mahmoud, We very much appreciate your comments regarding your s. at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Kevin H. Families - 27/09/2019 Confirmed reviews AccorHotels
« Always polite hospitable staff always willing to help. Only problem "FLIES" »

I've been staying with yourselves for a number of years and will continue to do so a few member of staff are starting to recognise me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kevin, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Hesham E. Business - 26/09/2019 Confirmed reviews AccorHotels
« OK »

Need some improvement

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hesham, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Mohamed A. B. Couples - 25/09/2019 Confirmed reviews AccorHotels
« Wonderful place. »

Good service, good breakfast and nice room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohamed, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Mohamed E. D. Business - 21/09/2019 Confirmed reviews AccorHotels
« Comfortable and friendly »

A comfortable stay for a business trip The facility looks great for a vacation as well The quality of food was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohamed, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Ahmed G. E. Business - 19/09/2019 Confirmed reviews AccorHotels
« I hope it was better than that. »

I tried to upgrade to suite, reception member told me it will be available next day. They didn't follow up with me, so i went 5 o'clock to check again, they said sorry we don't have an empty one, we will check again tomorrow. And no one contacted me to tell me that there is available suite, or to apologise for not having an empty one. Although from the first night i checked in 7-9-2019, they told me that suites are reserved for some conference and will be available next day 8-9-2019.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ahmed, Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our staff's service and kindness is one of our main strengths and we are quite disappointed to hear that you felt we under performed in this area at our the reception desk; nevertheless we will not fail to share your comments with our head of department for information and further revision. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Galal Rouchdi General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Le Club AccorHotels
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
See rates