Hotel - Pullman Paris La Défense
Pullman Hotel Pullman Hotel

Pullman Paris La Défense Hotel

4.5/5 2,267 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Hammam
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 13 meeting room(s)
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Hotel location

Companies and event centres nearby

Company

AIG EUROPE0.05 km / 0.03 mi EXXON3 km / 1.86 mi MICROSOFT0.3 km / 0.19 mi SHELL2 km / 1.24 mi TECHNIP0.02 km / 0.01 mi UTC2 km / 1.24 mi
AXA0.5 km / 0.31 mi IBM0.5 km / 0.31 mi ORACLE2 km / 1.24 mi SOCIETE GENERALE0.31 km / 0.19 mi TOTAL0.2 km / 0.12 mi

Congress centre

ARCHE DE LA DEFENSE0.05 km / 0.03 mi CNIT PARIS LA DEFENSE0.05 km / 0.03 mi COEUR DEFENSE0.24 km / 0.15 mi PALAIS DES CONGRES/PORTE MAILLOT3 km / 1.86 mi

Your meetings and events

With Pullman's Co-Meeting concept, business functions just get easier. Meeting space can be configured for any type and any size of event, for starters.Our modular meeting rooms can accommodate a maximum of 130 participants. Need some planning advice? Our Event Manager is available to answer all your questions.An IT Solutions Manager is also ready to help with any technical issues that crop up, or to help prevent them from cropping up during your event.

Pullman Paris La Défense Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ARCHE 132 m2 3 m 60 45 50 44 100
ARCHE 1 66 m2 3 m 30 20 20 22 60
ARCHE 2 66 m2 3 m 30 20 20 22 60
PARIS 190 m2 2 m 90 55 0 70 150
CHILL OUT SPACE 25 m2 0 m 25 8 10 8 10
DEFENSE 80 m2 2 m 0 25 35 0 0
ESPLANADE 190 m2 3 m 180 30 0 95 150
PARIS 1 95 m2 2 m 45 25 0 25 72
PARIS 2 95 m2 2 m 45 25 0 25 72
PARVIS 26 m2 2 m 0 12 10 0 0
REFLET 37 m2 2 m 0 16 12 0 0
VALMY 34 m2 2 m 0 16 12 0 0
VINOTECA 78 m2 3 m 25 8 10 8 12
    • Meeting room
    • Syndicate rooms
    • Certified Conference Hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Renovated rooms: Pullman bed, fiber-optic WIFI throughout the hotel, laptop safe, TV with international channels, minibar, 2 free bottles of water, tea and coffee, 24-hour room service, C.O. Bigelow complimentary welcome products and laundry service

  • 382 rooms
  • 100% non-smoking hotel
  • 9 rooms for people with reduced mobility
  • 64 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Wide working desk
    • TV Bouquet beIN Sports
    • Cordless telephone
    • Baby bed
    • DDI - Direct Dialing In
    • Cable and satellite TV with a wide range of channels
    • Air conditionning with individual remote
    • High speed transmission line
    • Minibar
    • Iron in room
    • Nespresso experience offered
    • Shower
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 6,947 reviews

Our guest reviews for
Pullman Paris La Défense

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,267 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Orlando Business - 15/04/2019 AccorHotels certified review
« My stay was great! »

My stay at your hotel was great! The staff was most helpful. The chef was cooking up excellent egg dishes every morning and always got my order perfect. The food was great and service was fast at the bar. Overall, it was a wonderful experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Orlando, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback our restaurant. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Anonymous Business - 15/04/2019 AccorHotels certified review
« Very Good »

Nice pleasant and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Karen D. Business - 15/04/2019 AccorHotels certified review
« Very comfortable »

The room was perfect temperature and the bed was extremely comfortable. The wifi worked very well and the bathroom was clean and spacious

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen D., We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback our rooms. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Anonymous Business - 13/04/2019 AccorHotels certified review
« Good experience. Lea made it terrific. »

Lea at the front desk was extremely helpful and went out of her way to help me with a moto taxi. She got in the phone with the Marcel service to help confirm how it’ was going to work with my luggage and even took pictures for me so I could remember experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing with us your experience in our hotel! We are glad that you had kept an amazing souvenir of your stay in Pullman Paris la Défense. We are proud that you enjoyed the great services that Léa offered you, we would like to thank you for her and indeed we are really happy to work with a team so dedicated to our dear guests. We will be glad to welcome you back again so you could make more memorable memories again! Sincerely, Audrey Foutrel Guest Experience Manager

Alex Business - 11/04/2019 AccorHotels certified review
« Very accomodating »

Every time the stay is very warm - nothing is too much trouble for the staff who are so friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Anonymous Business - 09/04/2019 AccorHotels certified review
« Service needs a big upgrade »

Ordered room service and they kept getting it wrong. touching my food etc. Also anything you asked for staff were like come and get it.. Really unhelpful and just a functional hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pamela Jane D., Thank you for taking the time to tell us about your experience at Pullman Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will talk about your comment to the F&B Director to make sure it doesn't happen again. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Anonymous Business - 09/04/2019 AccorHotels certified review
« Good quality hotel, stupidly expensive food »

The staff were excellent, friendly and helpful. The room was comfortable. But the cost of food was hilarious

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However I am sorry to hear that the P. of our food is expensive, we will make sure to reviews our prices. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Andrey Business - 08/04/2019 AccorHotels certified review
« Not a 5* experience »

So after staying in the hotel for a few months and many attempts to fix it through regular feedbacks I decided to write the review here. This hotel is terribly managed and could deserve 3 stars max, just a few things to mention: - many rooms are in terrible condition - blocked sinks, not working air conditioning, poor renovation etc - we spotted mice in the restaurant a few times - staff in the restaurant area and in room service is poorly trained - huge queues to get seated for breakfast - the gym is a joke, whoever designed it must be hating sports -24 hour room service menu is not actually available after 23:00 These are just a few things, Im not mentioning lost items, empty minibar on check in etc The hotel is regularly fully booked as its the only hotel with the road access in La Defense area, so the management probably doesn’t care about maintaining it in the proper order. My advice - stay away unless absolutely necessary, cause the are is difficult for finding a decent accommodation. Hopefully, this feedback will raise awareness and trigger some long overdue actions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrey, First of all, thank you for taking the time to share your experience in Pullman Paris la Défense. We are sad that you prefer to comment on TripAdvisor instead of sharing with us, when our team ask you at your check out. We always ask our valuable guest if everything went well during their stays because we really want to improve our services and equipment if we hear something went not well. We are also surprised that you could only take the negative aspect of your stays as we try our best to upgrade you usually on Deluxe or Suite when we have the availabilities. And we are so glad to thank our loyal guest by upgrading them whenever we can, so we are extremely sorry that we could not satisfy you entirely with whatever we could do to make you feel comfortable. We take carefully note of all your comments and we will work with the directors of each concerned departments to improve everything you have pointed out. The whole team and myself are available to hear and help you if you need any assistance. Sincerely, Audrey Foutrel Guest Experience Manager

Mehdi D. Couples - 04/04/2019 AccorHotels certified review
« One of the best hotel I have ever used! »

Everything fantastic. Breakfast : ****** Location : ***** Services : ***** Room : *****

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mehdi D., We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Dylan Business - 04/04/2019 AccorHotels certified review
« Business stay in clean hotel »

Nice stay at Pullman. The only inconvenient was the waiting for the elevator due to the high amount of people during these 3days. Other inconvenient was the parking: very expensive and VERY SMALL, high probability to scratch the car

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dylan, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Jan Business - 04/04/2019 AccorHotels certified review
« Nice stay »

Very satisfied. The only thing was that i was booking a room incl breakfast and receptionist told me after arrival that brkf is not included which is causing issues for me when expensing the stay with my company

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Alex Couples - 02/04/2019 AccorHotels certified review
« Very good service »

Nice staff, spacious room (got upgraded) - the room was a bit too hot (air con did not seem to work very well)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Roos Families - 28/03/2019 AccorHotels certified review
« All round great experience »

Checking was okay; however, it was a bit off putting when you see three people at the checking desk and when I approached one, I was told to go to one of the other two. It is a small thing, but it stuck on my mind as odd. The person that checked me in was extremely lovely, very helpful and upgraded our room for free because we had a three year old. The stay was excellent; everything we needed in the room was pretty much provided and there was enough space in the minibar to store our own items. The slight downer is the minibar and breakfast are pricey, but this is expected of a 5-star hotel. However, there are enough amenities around the hotel to get cheaper breakfast and dinner; which is what we did. The hotel is conveniently placed around public transport and shopping areas La Defense has got to offer; 22mins to Gare du Nord. The hotel can be seen as dated for some or old style chic for others... In all, I enjoyed Pullman Hotel, and it was worth every bit I payed; in conclusion, a great experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROOS We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Edna A. Business - 27/03/2019 AccorHotels certified review
« Miss »

Splendid

Our hotel has responded to the review
Our hotel has responded to the review

Chère Miss, Un grand merci pour votre recommandation! C'est un réel plaisir de lire que vous gardez un excellent souvenir de votre séjour. Nous vous remercions pour votre confiance et espérons vous accueillir de nouveau très rapidement. Bien à vous, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Morten Business - 27/03/2019 AccorHotels certified review
« Nice hotel »

Nice accomodating reception and wellcoming atmosphere. The rooms seems a little outdated. Nothing wrong with them, but a little tired

Our hotel has responded to the review
Our hotel has responded to the review

Dear Morten, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Anonymous Business - 26/03/2019 AccorHotels certified review
« clean, up to date »

professional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Y. Business - 26/03/2019 AccorHotels certified review
« Friendly, professional and efficient »

From check-in to check-out the hotel staff couldn't have been better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y., We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

M. D. Business - 24/03/2019 AccorHotels certified review
« Nice stay and good services »

I enjoyed the stay in Pullman last week, clean room and good services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. M., We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Nick E. Business - 24/03/2019 AccorHotels certified review
« Good hotel - nice staff »

Only stayed for one night but every contact with staff was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicholas E., We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Anonymous Business - 21/03/2019 AccorHotels certified review
« Great stay in a very nice hotel »

This was a business trip and I ended up being "guest of the day". I did not know there was such a thing. The upgraded room was very nice and the concierge recommended a nearby restaurant that my 2 colleagues (also staying at the hotel) and myself all appreciated. Unfortunately, being a busy business trip, I arrived fairly late and had to leave first thing in the morning so could not take much time enjoying the additional benefits.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at Pullman Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

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