Novotel Barossa Valley Resort 4 stars

Customer review rating (ALL Rating) 4.5/5 2,787 reviews

Novotel Barossa Valley Resort - Image 1
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Description

Hotel extras

  • Meeting Rooms for Events with natural light and views

  • Complimentary Wine Tastings for hotel guests between 5 - 6pm. Thursday through Saturday.

  • Close to over 100 Winery Cellar Doors

  • Golf, basketball, volleyball, swimming, and tennis available

  • On premise endota day spa available (fees apply)

Our accommodation(s)

Room

Superior Room 1 King Bed

  • 2 persons
  • 35 / 376 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Mountain view
  • Most of the accommodation: Balcony

Hotel location

Novotel Barossa Valley Resort

Pioneer Avenue, via The Barossa Valley Way
5352 ROWLAND FLAT
Australia

GPS:-34.565242, 138.924308

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Cellar Kitchen

The award winning Cellar Kitchen features an extensive buffet breakfast and an a la carte lunch and dinner, providing an array of Barossa produce designed to tempt even the most discerning connoisseur.

Your meetings and events

Room descriptions and layouts

14 

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,787 reviews

TripAdvisor Rating  4.0/5  2,734 reviews

Good stay

Customer review rating 4.0/5

Carlo Business - Confirmed reviews ALL

Business conference

Dear Carlo, We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. Thank you again for sharing your experience, and we hope to see you here again shortly. Sincerely, Jemma Smith Assistant Manager

Serene and beautiful location

Customer review rating 3.5/5

Pamela Couples - Confirmed reviews ALL

Our stay at the Novotel didn't start too well. We had an unpleasant experience with a staff member while checking in. This woman was unpleasant and condescending, We wanted to understand the different charges she was explaining we were going to be charged, however her tone while attempting to explain was rude. I had to stop her from continuing to speak to us in that manner. Not a very good first impression unfortunately. However, there were other staff members present that noticed and graciously explained to us what we wanted to know. I hope that woman learns how to treat guests better, especially at check in as that sets the tone for the rest of someone's stay. The only other unfortunate experience was with the food. My husband ate two bites of a big steak as it was very poorly cooked. We informed the staff serving but no comment was made, and we were charged full price. Apart from those two disappointing experiences the room was lovely, clean and really comfortable. The rest of the food was great, especially the buffet breakfast the next day.

Dear Pamela, Thank you for taking the time to tell us about your experience at the Novotel Barossa Valley Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I will pass on your kind words to Belinda and Emma. The older Lady with glasses was me ;) We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lainie Hull Assistant Manager

Fun stay

Customer review rating 4.0/5

Jc Friends - Confirmed reviews ALL

We came to the Barossa on a girls trip for a two night. The second bedroom in the two bedroom apartment was a bit stuffy with no fan or A/C. The facial tissues were almost empty when we arrived and not replaced the next day. We were looking forward to an evening dip the first night but unfortunately it was cold outside and in the pool! Overall a great and fun stay.

Dear Jenny, We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. Thank you again for sharing your experience, and we hope to see you here again shortly. Sincerely, Jemma Smith Assistant Manager

Poor

Customer review rating 0.5/5

Anonymous Couples - Confirmed reviews ALL

Waitress on Saturday night young small girl was rude and meals came out before drinks which were ordered first then brought red wine instead of white and said that’s enough after two glasses. Extremely expensive at 530 dollars for one night plus spent another 350 on meals and was only there from 2 to 10am. I’ve stayed in 26 countries and far better rooms and services for half the price.

Great atmosphere

Customer review rating 5.0/5

Louise O. Friends - Confirmed reviews ALL

We enjoyed our stay at the Novotel. Great size rooms with a wonderful view. Service was good and nothing was too much trouble. Very relaxed.

Dear Louise, We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lainie Hull Assistant Manager

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Other web-users rate our hotel

  • 534 reviews 9.4/10 Location
  • 1,396 reviews 8.9/10 Room
  • 1,207 reviews 8.9/10 Service
  • 8 reviews 5.2/10 WiFi
  • 789 reviews 7/10 Food
  • 388 reviews 8.2/10 Cleanliness
  • 356 reviews 8.5/10 Breakfast
  • 220 reviews 8.4/10 Vibe

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