Hotel - ibis Sydney Airport
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Sydney Airport Hotel

3.5/5 2,088 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Your meetings and events

ibis Sydney Airport Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
iMeet Boardroom 16 m2 2 m 0 0 12 0 0

Our rooms

to retire to at the end of a long journey. Guests staying at this Sydney Airport hotel can enjoy a relaxed, peaceful night's sleep with access to all the essentials, including a private ensuite, an LCD TV with Foxtel, an iPod docking station and a fridge.

  • 200 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Direct dial telephone
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.2/5 AccorHotels Rating 8,311 reviews

Our guest reviews for
ibis Sydney Airport

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 2,088 reviews
Ian R. Business - 07/11/2019 Confirmed reviews AccorHotels
« Business »

It is a fantastic value for money. Clean R. & friendly staff. Close to Railway station making in & out of the CBD very easy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian R., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Beverley C. Couples - 06/11/2019 Confirmed reviews AccorHotels
« We were satisfied with the quality & cleanliness of the accommodation. »

Always happy with our choice of Ibis hotel accommodation. Our only negative during our recent stay of three nights before an international flight was the nearby very noisy roadworks which continued throughout the night before our flight! We would have been happier to have been situated on the opposite side of the hotel if this fact had been discussed with us on check-in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beverley C., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Apologies about the roadworks noise, we have placed a note on your profile for future bookings, to be placed in rooms facing towards the car park. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Stacey M. Business - 05/11/2019 Confirmed reviews AccorHotels
« ok »

I always stay at the Ibis due to its location, but recently with the roadworks and being able to get a nights sleep is becoming rather hard, also I am a accor member but it depends on who is on the counter on the check in night to them to actually apply my card to the booking some do it and some don't, quite annoying actually.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stacey M., Thank you for taking the time to tell us about your experience at the ibis Sydney Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Moving forward, I have placed a note on your profile to only offer you quiet rooms facing the car park. I have also looked into your past reservations, and due to you making your reservations through a third party website, we are unable to track you membership details. Also, you actually miss out on your member benefits. My team or myself would be happy to talk you through on benefits of making reservations directly through us. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varun Mathur - Front Office Manager

Aleksandra Families - 05/11/2019 Confirmed reviews AccorHotels
« Fantastic customer service! »

I stayed at the Ibis Sydney Airport and I was very pleased with how welcoming and accommodating the staff were at the reception. I had dinner at the restaurant and the food was delicious and served promptly. The staff were very friendly. The next morning I ordered a coffee and it was beautiful and the staff were once again very happy and chatty with me. I would stay here again just for the lovely staff!

Peter R. Couples - 05/11/2019 Confirmed reviews AccorHotels
« end of the holiday »

accommodation close to the airport with full dining and bar facilities and a shuttle service to the airport

Ken Couples - 04/11/2019 Confirmed reviews AccorHotels
« Neat clean good location »

Comfortable

Randall Friends - 04/11/2019 Confirmed reviews AccorHotels
« Unexpected Excellence »

We stayed as "Transit" Guests. It was great to have a short term place to stay away from the airport before our next flight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Randall S., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always such a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeena Faamausili - Assistant Manager

Es… Solo - 04/11/2019 Confirmed reviews AccorHotels
« Ibis still rock »

Being there for the last 15 years., Its only gets better. The staff is great and helpful. Just need to improve the signal for the transfer. The rest I cannot complain.

Anonymous Solo - 03/11/2019 Confirmed reviews AccorHotels
« Cheep and easy »

Comfy bed and everything I needed for a quick stay

Anonymous Families - 02/11/2019 Confirmed reviews AccorHotels

Friend could not get over how anyone can just walk through the entrance and take the lifts up to the rooms with out security.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret T., Thank you for taking the time to tell us about your experience at the ibis Sydney Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varun Mathur - Front Office Manager

Maria Couples - 02/11/2019 Confirmed reviews AccorHotels
« Comfortable and convenient »

Great hotel close to airport very comfy bed and pillows and quiet. Bistro open late which was great as our flight was delayed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria F., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Raul Solo - 01/11/2019 Confirmed reviews AccorHotels
« Fantastic »

was only transiting in Sydney overnight connecting from a domestic service to an international service the following day. the ibis was great, cheap, clean, excellent location. would stay there again next time in going through Sydney.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R S., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Elisabeth Couples - 01/11/2019 Confirmed reviews AccorHotels
« Great spot close to the Sydney Airport »

Warm welcoming in a nice and practical hotel right next to the airport. Clean and good service.

Terry L. Friends - 01/11/2019 Confirmed reviews AccorHotels
« Good service, good food , clean comfortable room. »

I needed a room near the airport for one night . My wife was flying in the next morning. Everything was as I expected and I was very satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terry L., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always such a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeena Faamausili - Assistant Manager

Denise Couples - 01/11/2019 Confirmed reviews AccorHotels
« Very satisfied with our Ibis Sydney Airport stay. »

Hotel was an easy walk from Mascot Station. The room was cosy, clean and comfortable, and the onsite bar and dining room were an added bonus. Our meal was lovely, and "Happy Hour" was most welcomed. Staff were friendly and helpful, and the well priced shuttle service made getting to the airport on time the next morning easy peasy! Can highly recommend. We'll be back when next we have an early flight and need quality, well priced, value for money accommodation. Thank you Ibis Sydney Airport.

Amor D. F. Families - 01/11/2019 Confirmed reviews AccorHotels
« I rated your hotel good/satisfied with the services you provided. »

Maybe I am comparing my experiences with Sofitel and Novotel, Phil.. There is no directory of rules and regulations that is why I do not know how to ask for toothbrush and lotion which the 2 hotels provided as amenities to their guest. There is also no indication as to the free complimentary bottles of water, coffee, tea and kitkat chocolate ( the 2 hotels gave us platter of fruits and bottle of juice).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amor D F., Thank you for taking the time to tell us about your experience at the ibis Sydney Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address our team members of how to welcome our guests and also to share our hotel information. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jeena Faamausili - Assistant Manager

John M. Couples - 31/10/2019 Confirmed reviews AccorHotels
« Very pleasant »

Comfortable, clean and affordable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia M., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Anonymous Friends - 31/10/2019 Confirmed reviews AccorHotels
« Good, very easy to check in and stay and staff very helpful »

Very good. The evening meal if I had to say anything was a bit ordinary, but other than that - all was very good.

K. Business - 31/10/2019 Confirmed reviews AccorHotels
« awesome »

very practical after long hours travelling, great staff , quiet had a good rest, delucious breakfast

Kelly H. Solo - 30/10/2019 Confirmed reviews AccorHotels

Hotel is conveniently located, rooms are comfortable. Particularly like that you can completely cover the window to keep out the light. Only disappointment is that you have to pay for the airport shuttle now which is quite expensive at $17 return

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kelly H., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the airport shuttle fee, it is an external company which operates in the hotels around the airport precinct and is significantly cheaper to its other competitors operating. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

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