Hotel - Novotel Auckland Ellerslie
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Novotel Auckland Ellerslie Hotel

4.0/5 1,099 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Japanese
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Hard tennis court
    • Indoor tennis court
    • Outdoor tennis court
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Deep sea fishing/Sea fishing
    • Jet skiing
    • Kayaking
    • Sailing facilities
    • Snorkelling/Scuba diving center
    • Wind surfing facilities
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Archery
    • Basketball facilities (Nearby)
    • Billiards/Snooker
    • Boules/petanque
    • Football (Nearby)
    • Horse riding
    • Jogging track (Nearby)
    • Skating rink
    • Squash court
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

ELLERSLIE CONVENTION CENTRE0.5 km / 0.31 mi GREENLANE EXPO CENTRE2 km / 1.24 mi

Exhibition and convention centre

ASB SHOWGROUNDS1 km / 0.62 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Auckland Ellerslie Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KAURI 2 15 m2 2 m 0 0 8 0 0
EXECUTIVE BOARDROOM 22 m2 2 m 0 0 12 0 0
KAURI 1 55 m2 2 m 40 21 20 27 24
RIMU 3 95 m2 3 m 90 33 30 54 48
RIMU 1 96 m2 3 m 90 33 30 54 48
RIMU 2 104 m2 3 m 90 33 35 54 48
RIMU 1 AND 2 200 m2 3 m 200 65 65 108 96
RIMU 2 AND 3 200 m2 3 m 200 65 65 108 96
RIMU 1, 2 AND 3 295 m2 3 m 350 90 118 174 144
    • Screen
    • Flipchart
    • Syndicated room
    • Meeting room
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line
    • Day light
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 147 rooms

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 8,582 reviews

Our guest reviews for
Novotel Auckland Ellerslie

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,099 reviews
Anonymous Couples - 15/07/2019 AccorHotels certified review

Very relaxing and well looked after overall. Excellent room service. Friendly staff.

Elizabeth M. Business - 15/07/2019 AccorHotels certified review
« Wonderful »

Great welcome and thank you for the upgrade. We were visiting for a conference, and it was a busy time for your bar staff on Saturday evening. They went out of their to way to help look for my meal prior to the evening session. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth, Thank you for your kind review! I am so glad you had an incredible stay with us and found our staff to be exceptionally helpful. I would love to welcome you back again, Warmest regards, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

David Business - 15/07/2019 AccorHotels certified review
« Handy Location »

The Novotel at Ellerslie is a great location as I was working nearby in Great South Road. The hotel is what one expects from Accor, the team were polite and friendly. The room was clean and tidy and most importantly quiet. The parking @$15 a night was not too expensive, though one wonders why the Hotel feels compelled to charge for these spaces. Overall a pleasant stay.

Anonymous Business - 15/07/2019 AccorHotels certified review
« No issues from start to finish of the stay »

I use this hotel regularly, as a business traveller. It is conveniently located to my office. The standard of service has improved in the last two years. I remember a few years ago where room service was delivered in a plastic container with plastic cutlery - thank goodness this no longer is the case!

Sam Business - 15/07/2019 AccorHotels certified review
« What a great team! »

Great stay in a great hotel. Looks like a very happy team :)

Glen A. Business - 14/07/2019 AccorHotels certified review
« comfortably adequate »

Good experience. Everything is easy to find. The Hotel is easy to navigate. The staff are very friendly and helpful both upon check in and check out. The room is spacious and comfortable. Bathroom acceptable (not personally a fan of shower/bath combos). Bed was too hard for my liking, but I still managed a good night's sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glen, Thank you for taking the time to tell us about your experience at the Novotel Auckland Ellerslie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Tania Business - 14/07/2019 AccorHotels certified review
« Average »

Not great. Restaurant food wasn't great

Anonymous Business - 14/07/2019 AccorHotels certified review
« Mixed experience »

My stay was a mixed experience of good service and average service relative to price and expectations. The restaurant menu lack choice and had limited healthy options. The steak was fantastic but the rest of the food (breakfast and dinner) was average with limited choice compared to cost. For example the Bircher muesli wasn’t real Bircher muesli, the fruit selection limited and the cooked also limited. The gym facilities were good however the exercise mats were old and smelly.

Anonymous Business - 14/07/2019 AccorHotels certified review

it was ok the hotel is getting very tired it needs an upgrade especially the rooms , ive stayed there a lot over the years and for the $ you asking us to pay it is very tired compared to other local hotels in auckland for the same money, and paying for parking is an absolute joke your wanting us to stay there why should we have to pay most others dont

Csa Business - 14/07/2019 AccorHotels certified review
« Great service, room clean and comfortable. »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carolyn, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Brian U. Business - 14/07/2019 AccorHotels certified review
« Great Staff »

As usual treated as VIPs

Penelope Business - 14/07/2019 AccorHotels certified review
« A very pleasurable relaxing stay »

We found our whole experience to be fabulous! The staff, without exception, were polite, friendly, welcoming and willing to help when required

Tom L. Business - 13/07/2019 AccorHotels certified review
« Comfortable room with little external noise to disturb me, which I find important as I am a light sleeper. »

Check in was easy, as was check out. Room was clean and tidy as one would expect. I noted there was no price list for the minibar items although this didn't worry me as I didn't intend to consume any. The aircon unit was inexplicably switching on and off every few minutes which would have irritated me during the night so I switched it off. Just a little thing as it was a comfortable temperature in the room anyway, but why do hotels not have instructions handy for the use of air con units? This is an issue I see frequently .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Brian Business - 13/07/2019 AccorHotels certified review
« a comfortable stay in a friend's environment »

Enjoyable. Good rooms, friendly staff and a nice vibe. My only gripe was breakfast. Uncleared or unset tables, poor fruit selection (plums, apricots and pears only) and no pots of tea. The tea-bag in a cup gets messy.

Tania Couples - 12/07/2019 AccorHotels certified review
« One of the most relaxing hotel stays I have ever had! »

There is this unique sense of calm about the entire hotel. The staff were outstanding in customer service. The restaurant was awesome, compliments to the chef on the goat curry!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tania, I would like to sincerely thank you for taking the time to compose such an extensive, insightful and incredibly affirming review on all aspects of your experience with us at the hotel. It is certainly one of our greatest pleasures to be able to accommodate you in the friendly and professional way you deserve. I'll have you know, I have passed on your kind comments to our wonderful staff, with great gratitude. I am so thankful our staff created the experience for you we aim to achieve with all of our guests. We so value your high recommendation of the hotel and would love to welcome you back again! Warmest regards, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Kurt K. Families - 12/07/2019 AccorHotels certified review
« Easy check in friendly welcoming staff, no issues »

Booked through a Facebook ad, very easy. Staff welcoming from start, kids stoked to get kiwi toys. Winter deal on breakfast was very good. A great experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kurt, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Mike C. Business - 12/07/2019 AccorHotels certified review
« Super friendly quality stay. »

We stay at this hotel quite often. It is of a quality that we enjoy. Reservations are easy and with the advance check in it is super simple. Couple this with the always friendly staff and you have a recipe for enjoyment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, It is really great to hear back from you. I am glad you had another great quality stay with us. It is always a pleasure to receive positive feedback, especially from our regulars. I will share your kind reviews with our team. I am sure that this feedback will give them the motivation to keep up the good work. Thank you again for sharing your experience, and we look forward to welcoming you back in the near future. Sincerely, Edith Singgih Front Office Manager Novotel Auckland Ellerslie Ph:+64-52…

Business - 12/07/2019 TripAdvisor review
« Even better than expected »

My wife and i went to Auckland as I had a business meeting in Mt Wellington. We booked a Junior Suite so that I had space for paperwork and premeeting reading.. The suite was an excellent size, very clean and totally comfortable. The hotel staff were totally friendly and particularly helpful. The dining experience was good and the facillities genrally excellent. I would certainly stay there again.

Anonymous Business - 11/07/2019 AccorHotels certified review
« Amazingly helpful and pleasantly »

Very pleasant as always.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leticia, It is really great to hear back from you. Thank you for taking the time to complete our survey about your stay in Novotel Auckland Ellerslie. I am really glad you had another pleasant stay with us. It is always a pleasure to receive positive feedback, especially from our loyalty member. I will share your kind reviews with our team. I am sure that this feedback will give them the motivation to keep up the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edith Singgih Front Office Manager Novotel Auckland Ellerslie Ph:+64-52…

Danny Business - 11/07/2019 AccorHotels certified review
« Hotel was clean and comfortable, well located and staff were friendly. »

I had no particular issues during the stay and got what I expected overall in terms of facilities and overall service. A couple of areas for improvement

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danny, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

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