Hotel - Novotel Auckland Ellerslie
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Novotel Auckland Ellerslie Hotel

4.0/5 1,115 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Japanese
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Hard tennis court
    • Indoor tennis court
    • Outdoor tennis court
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Deep sea fishing/Sea fishing
    • Jet skiing
    • Kayaking
    • Sailing facilities
    • Snorkelling/Scuba diving center
    • Wind surfing facilities
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Archery
    • Basketball facilities (Nearby)
    • Billiards/Snooker
    • Boules/petanque
    • Football (Nearby)
    • Horse riding
    • Jogging track (Nearby)
    • Skating rink
    • Squash court
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

ELLERSLIE CONVENTION CENTRE0.5 km / 0.31 mi GREENLANE EXPO CENTRE2 km / 1.24 mi

Exhibition and convention centre

ASB SHOWGROUNDS1 km / 0.62 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Auckland Ellerslie Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KAURI 2 15 m2 2 m 0 0 8 0 0
EXECUTIVE BOARDROOM 22 m2 2 m 0 0 12 0 0
KAURI 1 55 m2 2 m 40 21 20 27 24
RIMU 3 95 m2 3 m 90 33 30 54 48
RIMU 1 96 m2 3 m 90 33 30 54 48
RIMU 2 104 m2 3 m 90 33 35 54 48
RIMU 1 AND 2 200 m2 3 m 200 65 65 108 96
RIMU 2 AND 3 200 m2 3 m 200 65 65 108 96
RIMU 1, 2 AND 3 295 m2 3 m 350 90 118 174 144
    • Screen
    • Flipchart
    • Syndicated room
    • Meeting room
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line
    • Day light
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose comfort and space. Our Superior Room is a great example of what Novotel is all about, offering high connectivity with wireless Internet access and the warmth of a relaxing contemporary design.Relax in the quiet ambience of our Garden View room. This room mixes modern décor with ergonomic comfort. Wake up to views overlooking the majestic Ellerslie Racecourse and the hotel gardens.

  • 147 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 15 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 9,024 reviews

Our guest reviews for
Novotel Auckland Ellerslie

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,115 reviews
AngeO67 Business - 13/10/2019 TripAdvisor review
« Good staff and public areas, average rooms »

Good staff and public areas, average rooms, but will try to remember to ask for a proper shower next time. Climbing into a bath and squeezing around a glass panel not as much fun as it sounds for quite an expensive hotel. No free parking.

M.p.p. D. Business - 11/10/2019 AccorHotels review
« I had a good time with you »

Room facilities are ok. But better to change the meals (breakfast) day by day since I noticed that we had a same menu each day.

Monty Business - 11/10/2019 AccorHotels review
« Great service »

Good check in service and beds were comfy

Anonymous Business - 10/10/2019 AccorHotels review
« Novotel Ellerslie »

Fair

Geoff P. Solo - 10/10/2019 AccorHotels review
« Staff very helpful overall, »

I stayed 17 nights, dinner at restaurant every night. Inconstancies with same meals, Language, not acceptable in chefs working area (to each other) this was noted on a buffet night. Room not serviced on 2 days, Coffee / sugar sachets regular not replenished. Car parking service, great. Thanks for accommodating me (my wife was in hospital) & for a good rate. Will be back. Regards Geoff

Seaside59557369822 Couples - 10/10/2019 TripAdvisor review
« Great night in Auckland! »

My wife and I stayed at the Novotel recently and had a great stay after a very long day. The staff at check in were great, they helped us out with secure parking for our truck. Nothing was a problem. Very comfortable room,(noisy neighbours but you can't help others lack of class). Great sleep with an excellent breakfast and check out was a breeze. We stay at Accor Hotels whenever we travel and to us this is up there with our favorite. See you in a few weeks!

Dr J. G. Couples - 09/10/2019 AccorHotels review
« Staff charming but system inefficidnt »

Ordered bar lunch and after 20 minute wait for cheese platter and ice cream had to leave. Payment refunded but dissatisfied. Our part-day stay was around eye surgery at Ascot. Wanted tea afterwards butno kettle in room. Rang Reception but 90 mins later it hadn't arrived and we had to leave. Door card hard to use.

Shaun H. Business - 09/10/2019 AccorHotels review
« Nice meal »

The meal was absolutely delicious, I had the seafood (mussels, prawns, clams, etc) and blue cheese/pear/walnut side. The only dissappointing thing was no free wifi

Erwin Families - 08/10/2019 AccorHotels review
« One of the best hotel experience »

Firstly, I want to thank the team so much for accommodating my request to have a little surprise for my wife's bday. It was awesome. She was really happy with it. Its so happened that it is my sister in law wedding as well and the whole reception was beyond our expectations. The staff on the ground was great. I stayed with other accor hotels in the country and this is by far has given us with the other family members a good stay experience. We held several events here too so I know that service level is very high and consistent. Kudos to the whole team.

Philip &. A. Business - 08/10/2019 AccorHotels review
« Room great but dated , food quantity not quality »

Accor group novotel always a good choice . Ellerslie compared with others a bit of let down. The food in the restaurant ( buffet ) have had better at other hotels. food tended to be bland and cold at several dishes.

Tanya Business - 06/10/2019 AccorHotels review
« Great room, lovely helpful staff »

Great room, lovely helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tanya, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Anonymous Families - 06/10/2019 AccorHotels review
« Friendly, courteous and efficient. »

Very enjoyable. We love coming here regularly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raymond, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Edward M. Couples - 06/10/2019 AccorHotels review
« Very pleased, friendly helpful service, great location, clean room »

Check in was friendly and seamless, room was perfect, location was ideal for us, breakfast was lovely, parking cost was reasonable ... all up a very good experience and we had a great weekend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ed, Thank you for your kind review! I am so glad you had an incredible stay with us and found our staff to be exceptionally helpful. I would love to welcome you back again, Warmest regards, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Colin B. Business - 05/10/2019 AccorHotels review
« Any problems resolved »

Simply great customer service whether the front desk, restaurant or bar. Cleaning staff and the general condition of the property is to a very high standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Nick M. Business - 05/10/2019 AccorHotels review
« Hotel great, bit follow up service terrible »

The place itself was great, customer facing staff are friendly and helpful. I left an item my room, rang the hotel on as soon as I noticed and thankfully it was found (this was on Saturday 26th). I arranged for it to be couriered at my expense and was told the item would be couriered on the Friday (27th) or Monday (30th) and that is would be provided with tracking information - the transaction for the courier went through on the 27th and was processed on Monday 30 september. It's now been more than a week and I have not received the item or a tracking number. I've rung several times to find out what is happening and left my details with staff, but I have not made any progress - every time I call someone I'm told someone else will get back to me. The one time someone got back to me, they told me someone else would get in touch. Please rectify this ASAP.

Ha… Business - 05/10/2019 AccorHotels review
« Wonderful stay at my second home. »

Team are friendly, helpful and extremely professional. Nothing is too much for them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hanelie, Thank you for your kind review! I am so glad you had an incredible stay with us and found our staff to be exceptionally helpful. I would love to welcome you back again, Warmest regards, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Aaron Families - 05/10/2019 AccorHotels review
« Good service but dated rooms »

Convenient location and very helpful staff. Breakfast good and plenty of restaurant space. The room was a bit dated, there was a bit of noise through the wall and we were delivered three towels for four people each day were the downsides. There was also an EV charger that comes with free parking but is not advertised that was very useful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aaron, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have made a note about the EVC feedback and will ensure we have this displayed in all websites currently its available on accor.com Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Ian Couples - 04/10/2019 AccorHotels review

Nice place to stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Anonymous Business - 03/10/2019 AccorHotels review

Clean comfortable and quiet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diane, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Anonymous Business - 02/10/2019 AccorHotels review
« accomodation very satisfactory »

easy booking and very good room and facilities.Close to city and easy to come off motorway to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

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