Hotel - ibis budget Paris Porte de Pantin
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Paris Porte de Pantin

3.5/5 744 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French

Catering

  • Breakfast
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Exhibition centre

Parc de La Vilette1 km / 0.62 mi

Our rooms

  • 108 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Shower
    • Toilets
    • Hair dryer at reception
    • Emergency info in rooms
Our rooms fittings
3.8/5 AccorHotels Rating 3,138 reviews

Our guest reviews for
ibis budget Paris Porte de Pantin

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 744 reviews
Anonymous Families - 09/08/2019 AccorHotels review
« Overall experience »

Room and bathroom was dirty and dusty Rooms were noisy While checking in the receptionist was more interested to count money than check us in

Our hotel has responded to the review
Our hotel has responded to the review

Dear MANISH M., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis Budget. Please do not hesitate to contact me during your next visit. Sincerely,

Julieh Families - 03/08/2019 AccorHotels review
« Air con worked but tv and 2 power sockets broken »

The sheet on the bunkbed was soiled on arrival and there was no sheet to accompany the blanket provided. The room was functional as reflected in the price. Air con worked and beds were comfy but it did feel like a prison cell. Location was ok. Expected the tv to work and also the power sockets.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIE H., We thank you for taking the time to write to us following your stay at ibis budget Paris Porte de Pantin. We are sorry for the lack of cleanliness, we apologize to you most sincerely. Know that we will strengthen our controls at the cleaning company so that this type of inconvenience does not happen again. Do not hesitate when you notice this type of malfunction to ask for your arrival a change of room We work with the teams to offer you a unique and personalized welcome, we are sorry that this was not the case the day of your arrival Hoping to regain your confidence during your next stay Best regards, Alexander Receptionnist leader

Family - 03/08/2019 TripAdvisor review
« Functional but like a prison cell »

It makes Premier Inn look 5 star. Soiled sheet on arrival (cleaner just shrugged when I showed her), not enough bedding for the bunk bed provided although couldn't get the cleaner to understand why a sheet was needed to go with the blanket. The tv didn't work and only one power socket out of 3 worked. The doors have huge clunky keypads for entry and the brown plastic furniture is awful. Air con was good though and the beds were comfy. Location is ok and there are a few bakeries not too far away for breakfast. You wouldn't want to spend more time than you had to in the room but if you are out all day/evening sightseeing then it's fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie, Hello, I have just read your comments about our establishment. I am really sorry that your stay with us did not live up to your requirements. Please note that we will take the necessary corrective measures and hope to have the pleasure of welcoming you back to our hotel. Yours truly, Abderrahmane-Reception Manager.

Jp Couples - 20/07/2019 AccorHotels review
« chambre: OK, breakfast, wifi & hair dryer: not OK »

Breakfast: croissants and bread were dry at 8Am. Leftover from the previous day? Wifi signal was very weak, leading to poor connection. No hair-dryer available in the room and at the reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN PHILIPPE L., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abderrahmane-Front Ofiice Manager

A W. T. Solo - 06/07/2019 AccorHotels review
« Good as expected from ibis brand »

Good as expected. Reception, the room and facilities, breakfast, all good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear UGOCHUKWU O., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abderrahmane-Front Office Manager.

Theunis S. Families - 02/07/2019 AccorHotels review
« Room was very comfortable. »

Reception very friendly and helpful. A great plus. Will stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear THEUNIS S., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abderrahmane-Front Office Manager

Abisola Friends - 02/07/2019 AccorHotels review
« Hot room »

I stayed in a double room. The room itseld was fine but the air conditioner was not working properly. I complained and i was told there are no more rooms available (this wasnt true by the way, cos i tried to book a room for that same night and it showed available online) I agreed to get a fan for the night with the promise that it will be fixed the next morning. I complained again the next morning and was again promised that it will be fixed. This went on till i checked out on the fifth day. It was never fixed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ABISOLA O., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abderrahmane-Front Office Manager.

Vilka V. Friends - 23/06/2019 AccorHotels review

No air conditioner, no changing the sheets on the bed. Not consistent hot water. Noises during night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vicioso V., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abderrahmane-front Office Manager.

Cl Couples - 21/06/2019 AccorHotels review
« A bit overpriced budget hotel »

The room we were given was a 3-person one and so it was a bit roomer for 2 people. Though the room was facing main traffic, it was quiet once we closed all the window; but unfortunately we got warm air instead of cold air from the air conditioner, so we couldn't use the air conditioner then the room was stuffed and warm as we had to close all the window to sleep. Everything was clean and good except we got only bath towels but no face towels nor hand towels, and not even any hair blower which was very useful for travelers. There was enough room for a longer rod with more hangers for clothing but the design was poor with only a tiny rod and 4 to 5 hangers. Wifi was fine except in the evening when everyone tried to use it then it was slow. The hotel located in Pantin which was just out of city of Paris; about 2-minute walk from RER 'E' train station so it was very convenient to go every corner of Paris as we bought a Navigo pass.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam L., Thank you for sharing your comments about our hotel. Knowing the opinion of our customers is very important to reinforce the quality of our standards. Our apologies for the breakdown of air conditioning know that we have made the necessary changes in our boiler, also know that your remarks have been taken into account in that we will bring the necessary measures. We will have great pleasure to welcome you during your next stay in Paris. Yours truly, Abderrahmane-Front Office Manager.

Anonymous Business - 20/06/2019 AccorHotels review

Best: reception guy Worst: breakfast and no air condition

Our hotel has responded to the review
Our hotel has responded to the review

Dear sir M., We thank you for sharing your comments on our hotel and we will be sure to share your feedback with our receptionists. Knowing the opinion of our customers is very important to reinforce the quality of our standards. Our apologies for the air conditioning failure know that we have done the necessary in changing our boiler. As for the breakfast know that the management was immediately informed of your remarks and that it sensitized the whole of his team. We will have great pleasure to welcome you during your next stay in Paris. Yours truly, Abderrahmane-Front Office Manager.

Judy Families - 20/06/2019 AccorHotels review
« Horrible »

The air conditioner was not working. The room was super hot and humid. We opened the window and mosquitos flew in. The traffic noise level was loud. There wasn’t a hair dryer or iron in the rooms. When I asked the front desk, he told there was only 1 in the entire hotel and I had to wait until 8am the next day. The front desk representatives were nice and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUDY L., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again. Please do not hesitate to contact me during your next visit. Sincerely, Abderrahmane-Front Office Manager.

S. A. Families - 19/06/2019 AccorHotels review
« Very Good Customer Service »

All the staff members were very polite and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. S., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abderrahmane-front Office Manager

Trip Families - 17/06/2019 AccorHotels review
« Online check in »

I checked in online hoping to have my access card ready But i had to wait for more than 25 min it was not prepared

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAYACHANDRAN R., We thank you for taking the time to leave us your impressions as a result of your stay We are sorry for the malfunction that you describe to us, we apologize most sincerely Hoping to regain your confidence during your next stay Best Regards, Alexander

Krishna Families - 16/06/2019 AccorHotels review
« I am sorry to say that I am extremely dissatisfied, I did not expect this from IBIS »

Low lights 1. Cutleries for breakfast were not cleaned and not available some time. Total kitchen area are not clean. ( It is okay to provide less menu , but provide clean cutlery and plate ) 2. Toilets were stinking. 3. Air Conditioning is not efficient and beside mosquitos were biting. 4. No hot water on first day. Could not take bath. High lights 1. Rooms were cleaned every day and bed spreads were renewed. 2. No theft. 3. Friendly staffs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KRISHNAMOORTHY V., We thank you for taking the time to leave us your impressions as a result of your stay We are sorry for the malfunction that you describe to us, we apologize most sincerely Hoping to regain your confidence during your next stay Best Regards, Alexander

Edit Business - 14/06/2019 AccorHotels review
« Expected more based on the pictures »

I didn't get the double-bed room I booked but a dark one with 3 beds. On the ground floor, windows could not be open. The room smelled like cigarette smoke. Wi-fi was simply non-existent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDIT EMESE I., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abderrahmane-Front Office Manager.

Chandni Friends - 10/06/2019 AccorHotels review
« It was nice »

It was a good experience, nice room, nice receptionist, it all went smoothly

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHANDNI B., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre

Alan Couples - 03/06/2019 AccorHotels review
« Awful »

Terrible! From start to finish our experience was awful! Staff where rude , unhelpful and clueless (we are still awaiting our refund after being charged twice). The room was dark and stunk of stale smoke , location was terrible we barely slept due to the noise outside! We where only able to obtain a hairdryer once out of the 4 nights we stayed! This hotel is mikes away from the usual ibis budget standard we have experienced in other countries , absolutely shocking!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan F., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abderrahmane-Front Office Manager.

L. J. Couples - 27/05/2019 AccorHotels review
« Great but... »

The hotel was great but there was a problem with my online reservation, the headquarter (I guess) had the payment but not the hotel where I stayed so they made me wait. Also, even though we had little papers to indicate if we wanted the cleaning lady to come, she still knocked on the door. And the coffee vending (?) Machine was expensive (1.80€ a hot chocolate) If we forget these little details, the experience was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear J. L., Thank you for leaving your impressions on your stay with us, my apologies for the waiting time on your arrival know that your remarks have been well taken into account and that we will take the necessary measures. We hope to welcome you during your next visit to Paris. Yours truly, Abderrahmane-front Office Manager.

Elton Friends - 24/05/2019 AccorHotels review
« Regular. Staff has both nice and rough people. Wifi was TERRIBLE: irregular and many times inexistent. »

Staff has both nice and rough people. The worst thing was the wifi connection: absolutely TERRIBLE, almost always irregular and many times inexistent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELTON C., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abderrahmane-Front Office manager.

Si Solo - 22/05/2019 AccorHotels review
« Mediocre not a patch on other ibis budgets »

Very dull corridors, terrible view and disappointment for breakfast. Awful office blocks for a view out of the window. Breakfast was cereal (one type) a selection of breads and condiments with pre packed single serve cheese. Last day coffee machine was broken and orange was empty. I only stay at ibis budgets as I’ve always found them to be perfect for what I need with a decent breakfast. Always had a selection of meats and cheeses and breads to compile an decent breakfast. Not this time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHIRLEY S., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abderrahmane-Front Office Manager.

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