Hotel - Mercure São Paulo Ibirapuera Privilege Hotel
Mercure Hotel Mercure Hotel

Mercure São Paulo Ibirapuera Privilege Hotel

4.0/5 666 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • CONGONHAS
  • Languages spoken at the hotel
    • English
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 2 meeting room(s)
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Hotel location

Companies and event centres nearby

Company

ACCENTURE4 km / 2.49 mi BASF13 km / 8.08 mi DAIMLER12 km / 7.46 mi LEROY MERLIN8 km / 4.97 mi
ALCATEL LUCENT12 km / 7.46 mi BUNGE8 km / 4.97 mi ITAU MATRIZ6 km / 3 mi MSC CRUZEIROS1 km / 0.62 mi

Congress centre

BOURBON IBIRAPUERA1 km / 0.62 mi TRANSAMÉRICA EXPO CENTER11 km / 6.84 mi

Your meetings and events

The Mercure SP Privilege has 2 events rooms with capacity for up to 120 people in the auditorium. Our rooms measure between 538 and 1292 sq. ft. (50-120 m²) and have a foyer reserved for entertainment. A dedicated events team will meet your every need.

Mercure São Paulo Ibirapuera Privilege Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
EXECUTIVE 50 m2 2 m 45 20 24 22 0
BUSINESS 120 m2 2 m 120 34 30 34 0
    • Screen
    • Flipchart
    • Audio and video equipment
    • WIFI access
    • Syndicate rooms
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 130 rooms

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 5,321 reviews

Our guest reviews for
Mercure São Paulo Ibirapuera Privilege Hotel

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 666 reviews
Marcelo Business - 05/06/2019 AccorHotels certified review
« Well located hotel with Nice breakfast »

The overall experience at Mercure Privilege was very good. Hoghlight is the delicious breakfast. Only negative observation is the construction going on outside the lobby, which crated some noise during the night and disturbed my sleep.

Guest Business - 03/06/2019 AccorHotels certified review
« It was OK »

Considering the price payed it was OK, because the room was good and staff was polite, but cards were scheduled to demagnetize daily (as I understood, but that makes no sense) and the toilet wasn't very clean. Also, there was a continuous noise in the bedroom due to the air extractor or something else, even with everything turned off.

L. Couples - 03/06/2019 AccorHotels certified review
« good »

Stayed one night, arrived late had breakfast and left.

Richard F. Solo - 29/05/2019 AccorHotels certified review
« The experience was quite comfortable . The personnel were efficient friendly , and knowledgeable »

The experience was quite comfortable . The personnel were efficient friendly , and knowledgeable

Carlos D. S. Couples - 29/05/2019 AccorHotels certified review
« Great location »

Great location, near Ibirapuera Park, breakfast with small variety with waiters not friendly.

Tom W. Business - 21/05/2019 AccorHotels certified review
« Experience was OK, but could have been better »

The hotel was OK, however, there were several items that would have made the stay better. I was surprised that the room did not come with an iron and ironing board. I contacted the front desk to try and get one for the room, however, they were not able to comply with the request. Additionally, traveling from the US, there were only 3 English language channels on the TVs and I could not get English subtitles. For a long visit, it would have been nice to have more than 3 channels to view. Last, I thought that bottled water was included as a part of the stay (it has been at other hotels). I was surprised to find that there was no complimentary bottled water included with the hotel. Other than that, the food in the restaurant was very good and I enjoyed the area around the pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Thomas Patrick W., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Ibirapuera Privilege Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my apologies. We really don't let the iron and the board in the room, but it should available upon your request. regarding the TV channels, I'll have our maintenance tech the subtitles feature. I apologize again for not meeting your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diogo Morais General Manager

William S. Business - 17/05/2019 AccorHotels certified review
« Quirky but nice »

Hotel is nice but a few things were odd. Hallway lights were motion sensitive and turned off if you were stationary waiting for an elevator. Toilet did not flush well. Doors did not seal well (Light came in around all 4 sides). No fitter sheet on mattress and thus sheet pulled up every night. no privacy covering on bathroom window.

Anonymous Business - 13/05/2019 AccorHotels certified review
« Good stay »

This stay was convenient. Location is good and near good restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronald Theodoor N., We very much appreciate your comments regarding your stay at the Mercure São Paulo Ibirapuera Privilege Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. in the other hand I'd like to apologize for not meeting all your expectation! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diogo Morais Genereal Manager

Vania L. Couples - 29/04/2019 AccorHotels certified review
« correspondeu a expectativa »

correspondeu a expectativa

Camila Couples - 17/04/2019 AccorHotels certified review
« Nice stay! »

Excellent people working there. Nice room and installation. Good quality and very comfortable. Nice place to work if it needs as well.

Anonymous Friends - 11/04/2019 AccorHotels certified review

good, but i was charged for my stay even though someone else had already paid and i haven’t received my money back

David B. Couples - 10/04/2019 AccorHotels certified review
« Aconchegante »

Expectativa comprovada na estadia.

Joao F. Business - 01/04/2019 AccorHotels certified review

one of the attendants treat me badly when I asked about the lighting system. This was already reported to the front desk

Business - 01/04/2019 TripAdvisor review
« Terrible stay! »

The hotel was 100% occupied and they gave me a room where the air conditioning did not work. An internal device, noisy like a truck, was installed, but it did not freeze the room. In the middle of the night, it also disconnected from the exhaust duct several times, causing me to wake up and jump to reconnect the device, which was filling the room with hot air. The hotel even forgot the in-room service menu. I called reception and for it, but they took almost an hour to bring me one. One of the worst experiences I've ever had in a hotel. Nobody warned me about the broken air conditioning, nor did anyone apologize for the trouble.

Alexandre H. S. Business - 31/03/2019 AccorHotels certified review
« Regular »

Bathroom with a water leak from the ceiling, during the whole night, due to air conditioning problems ( and noise a lot ). Seams that this issue is old, because the floor in front of the bathroom is getting lose already ... I almost fall during the night (dark) because the floor got slippery... All the rest was great ! Great people and services ! Tks Alexandre S. +5…3

Mohammed S. Business - 07/03/2019 AccorHotels certified review
« not a very good experience »

The breakfast was good and the kitchen staff helpful. However, cleanliness and hygiene was found wanting. I spotted a cockroach in the breakfast area on a vase and showed the staff who took away the vase with the cockroach. I also killed a cockroach in the room bathroom Rooms are a decent size but fittings are average and the hotel seems to need refurbishment

Jose Business - 03/03/2019 AccorHotels certified review
« Good location. Old room »

Great location, breakfast and front desk. Old rooms and bathrooms

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. José, Boa tarde! Agradeço por ter escolhido nosso hotel e ter colocado suas impressões sobre sua hospedagem no Mercure SP Ibirapuera Privilege! Sua opinião é muito importante para nós! Fico contente em ver que ficou satisfeito com o nosso hotel, porém sinto muito em não ter ido de encontro à sua expectativa em relação ao quarto. Estamos tratando de uma revisão geral nesse apartamento. Permaneço à disposição e espero poder recebê-lo novamente em breve! Diogo Morais Gerente Geral

Anonymous Business - 03/03/2019 AccorHotels certified review
« Good experience »

Good location, staff are good, but wasn't amazing. Breakfast was very good! The room was in good shape too.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. José, Boa tarde! Agradeço por ter escolhido nosso hotel e ter colocado suas impressões sobre sua hospedagem no Mercure SP Ibirapuera Privilege! Sua opinião é muito importante para nós! Fico contente em ver que ficou satisfeito com o nosso hotel, porém sinto muito por não ter atendido todas as suas expectativas. trabalharemos para melhorar esses pontos. Permaneço à disposição e espero poder recebê-lo novamente em breve! Diogo Morais Gerente Geral

Amiya R. D. Business - 26/02/2019 AccorHotels certified review
« I am to receive my original bill. »

Can somebody please help me with my original hotel bill and send to my registered mail ID.

Victoria S. Business - 25/02/2019 AccorHotels certified review
« Fantastic »

Rooms were very clean. Staff very attentive and nice specially the person at lobby during the afternoon/night Shift Flavio. He went out of his way to help me get an adapter since I forgot to bring one.

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