Hotel - Novotel Koeln City
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Novotel Koeln City Hotel

4.0/5 1,548 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Sauna
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

KOELNARENA3 km / 1.86 mi LANXESS ARENA2.9 km / 1.8 mi

Exhibition centre

MESSE KOELN3.49 km / 2.17 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Koeln City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BUSINESS CENTER 80 m2 2 m 30 30 30 30 30
JUNKERSDORF 45 m2 2.7 m 24 15 18 18 24
LINDENTHAL 85 m2 2.6 m 60 22 26 35 50
LINDENTHAL + RODENKIRCHEN 170 m2 2.6 m 120 40 54 80 140
MARIENBURG 85 m2 2.6 m 60 22 26 35 50
MÜNGERSDORF 45 m2 2.7 m 24 15 18 18 24
RODENKIRCHEN 85 m2 2.6 m 60 22 26 35 50
WEIDENPESCH 45 m2 2.7 m 24 15 18 18 24
WITH MOST SPACE (3+4+6) 255 m2 2.6 m 200 60 126 130 160
    • Screen
    • Flipchart
    • Auditorium
    • Soundproof
    • TV with VCR
    • Meeting room
    • Syndicated room
    • Audio and video equipment
    • Office
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • Slide projector
    • High speed transmission line
    • Conference hotel
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 222 rooms

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 2,405 reviews

Our guest reviews for
Novotel Koeln City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,548 reviews
Family - 08/05/2019 TripAdvisor review
« Comfortable place »

Staff was nice, room was very clean, location is not as central as it can get, but still a very nice place to be. Bed and shower worked well and the room had a nice partial view of the river. Corridors could be noisy in the morning, but we would definetly return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Camila S, We very much appreciate your positive feedback about your stay at the Novotel Koeln City. Hope to see you soon. Warm regards, Ruediger Schild General Manager

Livio K. Families - 07/05/2019 AccorHotels certified review
« Great stay and friendly staff »

We only had a short stay but nevertheless the staff made us feel at home and the place was very tidy and comfortable!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Livio K., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Guest Families - 06/05/2019 AccorHotels certified review
« clean hotel not too far away from the sity center »

Clean, friendly staff, good location; unfortunately one of the two elevators was out of service during the whole stay; burger in the hotel restaurant was of poor quality and at the same time extremely overpriced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ganev M., Thank you for taking the time to tell us about your experience at the Novotel Koeln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rüdiger Schild General Manager

Joseph H. Solo - 04/05/2019 AccorHotels certified review
« A delightful stay »

My stay last weekend for a wedding in Cologne was extremely clean and comfortable. Check-in staff was hospitable, organized, and welcoming. Cleaning staff was persistent and thorough as they wanted to get the job done efficiently and quickly. The breakfast line was quite long on the morning of Saturday, April 27th. Perhaps the dining area can extend its breakfast hours and provide more staff to confirm guests to reduce the waiting time to eat, especially for hungry and jet lagged travelers from overseas. Wish I could have stayed longer!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joseph H., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Thomas Families - 04/05/2019 AccorHotels certified review
« clean hotel »

nearby center

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thi Minh Mai G., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Patrick Families - 30/04/2019 AccorHotels certified review
« Very satisfied ! »

Friendly staff, good breakfast, clean and nice rooms with good beds

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick B., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Jos V. D. D. Business - 29/04/2019 AccorHotels certified review
« Value for money »

Since the renovation, a good value for money ratio. Clean rooms. Quit. Good breakfast but unfortunaly no peanut butter.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrianus van den D., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Kristi M. Solo - 28/04/2019 AccorHotels certified review
« It was good but not great for the price I paid. »

I enjoyed the hotel overall but if I had to go back I would search for a different hotel. The WiFi was terrible. So I paid for the premium WiFi which wasn’t any better. The sauna wasn’t on numerous times I went to use it. A gentlemen had to call the front desk to get someone to turn it on. Also, the cleaning lady walked into my room without knocking first. I did not have a do not disturb sign, but you should still knock. I think the hotel could be great, but I’ve stayed at better Novotel’s than this one. By far my least favorite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kristi M., Thank you for taking the time to tell us about your experience at the Novotel Koeln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rüdiger Schild General Manager

Hemant Families - 27/04/2019 AccorHotels certified review
« Expected more »

Room's AC didnt work. On complaining I was told that nothing can be done other than changing the room. Asked for fan and wasnt provided one

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hemant S., Thank you for taking the time to tell us about your experience at the Novotel Koeln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rüdiger Schild General Manager

Prof J. W. N. Families - 25/04/2019 AccorHotels certified review
« Great hotel with fantastic staff »

The hotel made a very friendly impression from the onset, but what made our stay worth remembering was the enthusiasm of the staff that went the extra mile to make us feel welcome. Special thanks to Patricia and Andre at the Bar!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jurgen N., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Shashi Friends - 25/04/2019 AccorHotels certified review
« Not bad »

It was good but we booked for three people but the things like towel, glass, milk, shampoo was only two. As if it was prepared for two. Not much option in tea. However, the staff was very nice and hotel was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear shashi s., Thank you for taking the time to tell us about your experience at the Novotel Koeln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rüdiger Schild General Manager

Ahmed Families - 23/04/2019 AccorHotels certified review

Fri park

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed M., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Anonymous Families - 23/04/2019 AccorHotels certified review
« pleasant experience »

Nice atmosphere, clean rooms and good breakfast. Some noise between rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joaquim L., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Ulrich S. Business - 23/04/2019 AccorHotels certified review
« Very good hotel in a good location for a reasonable price level »

Friendly and professional reception, comortable rooms and a very good breakfast. The price level was resonable for a city like Cologne.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ulrich S., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

R. D. Families - 22/04/2019 AccorHotels certified review
« It was really good. »

We enjoyed our stay . The staff were lovely and polite . The hotel is clean and we love the breakfast. Thought about good 25 mins walk to town centre, it we enjoyed our lazy walk along the river.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Obmina-D. R., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

A. Families - 22/04/2019 AccorHotels certified review
« Family of 4 for 4 nights »

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yoon A., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Happy T. Couples - 22/04/2019 AccorHotels certified review
« Very convenient, really friendly staff, excellent sleep »

We loved the beds and all the sockets for computer use etc. Got extras for being members, e.g. sofabed and freebies from the tuckshop. Staff were relly professional and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Veronika K., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Family - 22/04/2019 TripAdvisor review
« All needs excellently catered for »

I booked this hotel for personal reasons to be near family and must say, I got a lot more than I expected. The room was amazingly well equipped with regular and usb sockets for multiple computer and smartphone use, which was made even better with free premium wifi thanks to becoming a club member. The bed and sofabed we used were definitely among the best we ever slept in. We also appreciated the free minibar drinks and snacks from the tuck shop at the reception desk. A much better system than actual mini bars in other hotels that are typically refilled once a wek only. This way we always had enough mineral water plus other delights as needed and a fridge, too. The location was also ideal, roght on the Rhine promenade, within walking distance to the city centre and with easy access to motorways. What more do you want?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trail315241, Thank you very much for your positive comment regarding your stay at our hotel and sharing your experience with the TripAdvisor community. We hope to welcome you back again soon. Warm regards, Ruediger Schild General Manager

jg1313 Couples - 21/04/2019 TripAdvisor review
« Shopping in the City and Arcaden »

'Very' friendly people at the reception (as usual - this is our 18th stay) ready to answer any question ! The 'Breakfest'-service also perfect... if need something just ask... the (new) coffee-machine is not for oldies (hihi) !

Our hotel has responded to the review
Our hotel has responded to the review

Dear jg1313, Thank you very much for your positive comment regarding your stay at our hotel and sharing your experience with the TripAdvisor community. We hope to welcome you back again soon. Warm regards, Ruediger Schild General Manager

Julija Families - 08/04/2019 AccorHotels certified review
« Nice hotell, good stuff »

We stayed at Novotel Koeln city hotel with our little daugther and her comfortable stay at the hotel was a priority. We enjoyed our stay in a modern and quite room, delicious and wide-choice breakfast and a small garden near the restaurant. The kids' corner was great, too! Daughter loved the digital table. The stuff was helpful and polite, nice attitude to kids as well. We were glad to find that there was also a terrace on the roof of the hotel - very good benefit! We didn't use sauna, but liked to exercised at fitness room. The best variaty of excersice machines for the hotel! Really good and enjoyable stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andis A., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

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