Hotel - Novotel Genève Centre
Novotel Hotel Novotel Hotel

Novotel Genève Centre Hotel

3.5/5 1,577 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

ABB SECHERON2 km / 1.24 mi CREDIT SUISSE BANK0.3 km / 0.19 mi INTERNATIONAL LABOUR ORG./BIT4 km / 2.49 mi L'OREAL SUISSE S.A.0.5 km / 0.31 mi RED CROSS4 km / 2.49 mi SOTHEBY'S0.6 km / 0.37 mi UNITED NATION/ONU4 km / 2.49 mi WORLD TRADE ORG. / OMS2.5 km / 1.55 mi
CATERPILLAR SUISSE S.A.3 km / 1.86 mi HSBC BANK0.3 km / 0.19 mi ITU / UIT4 km / 2.49 mi MSC MEDITERRANEAN SHIPPING COMPA3 km / 1.86 mi SOCIETE GENERALE SURVEILLANCE0.5 km / 0.31 mi UBS BANK0.5 km / 0.31 mi WORLD HEALTH ORGANISATION/OMS4 km / 2.49 mi

Congress centre

CICG3 km / 1.86 mi CICG CONVENTION CENTER3 km / 1 mi NOGA HILTON CONVENTION CENTER0.3 km / 0.19 mi PALEXPO CONVENTION CENTER8 km / 4.97 mi PRESIDENT WILSON CONVENTION CENT0.5 km / 0.31 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Genève Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LARRY 11 m2 2 m 0 0 4 0 0
MARISSA 27 m2 2 m 0 0 12 0 0
JEFF 56 m2 2 m 50 22 20 32 48
BILL 78 m2 2 m 65 26 20 36 48
STEVE 289 m2 2 m 200 30 38 126 128
    • Screen
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Lectern
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 206 rooms
  • 100% non-smoking hotel
  • 14 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Fax machine
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 6,758 reviews

Our guest reviews for
Novotel Genève Centre

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 1,577 reviews
Johan H. Business - 08/11/2019 Confirmed reviews AccorHotels
« Nice, friendly and functional »

Pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johan, Thank you very much for your kind review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon! Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Rosita C. Business - 06/11/2019 Confirmed reviews AccorHotels
« Easy stay! »

Really comfortable from checkin to departure! Amazing breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosita, We are so glad to read, that you've had a nice stay at Novotel Geneva Center! Thank you very much for sharing your feedback with us. We hope to welcome you back very soon. Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Peter Business - 05/11/2019 Confirmed reviews AccorHotels
« business stay »

good service, accommodation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thank you for choosing Novotel Geneve Centre for your recent stay in Geneva. We look forward to welcoming you soon. Sincerely, Gregory Viandaz Room Division Manager

Eljayeff Solo - 05/11/2019 Confirmed reviews AccorHotels
« Pleasant stay in a nice , well equiped room. Friendly staff. »

Upon arrival, there was a lovely gift of local produce, based on my Accor Membership preference. Three bottles of various Swiss beer. My special thanks to the young lady on reception who arranged this.

Harry Business - 05/11/2019 Confirmed reviews AccorHotels
« Decent hotel in a decent location »

Positive: Well equipped, decent sized bed, bedroom and bathroom. Good location too - only a few minutes walk from train station. Negative: The check-in process took too long due to two reasons: 1) Only one person at the check-in desk who was very slow 2) The Ipad/Tablet based registration system is very clunky, frustrating and slow. Whereas it would normally take a few moments to complete a paper-based form, it took several minutes of typing and correcting (the auto complete) to finally complete the registration document Also, I would say the check-in person was the most unhappy looking check-in person I have encountered on my recent stays in several hotels across Europe. Also, there was a constant buzzing noise which started after I returned from Dinner in the evening. It was too late to call maintenance or swap rooms, so I had to stick some plugs in my ears and go to sleep

Faizal Families - 04/11/2019 Confirmed reviews AccorHotels
« Comfortable stay »

Comfortable & clean room-just as what we expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Faizal, Thank you for sharing your positive experience with us. We hope to welcome you soon again. Sincerely, Gregory Viandaz Room Division Manager

Jerry J. Families - 03/11/2019 Confirmed reviews AccorHotels
« This was relaxing, pleasurable, and comfortable. »

It is convenient because it is relatively close to the train station and other accessible transportation. It’s also conveniently located to a number of restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We very much appreciate your comments regarding your stay at Novotel Geneva Center. We are happy to hear that you enjoyed your stay with us and our convenient central location. We would be very happy to have you staying with us again on your next visit to Geneva! Best regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Khodor D. Business - 03/11/2019 Confirmed reviews AccorHotels
« Not up to the expectations »

As I didn't book on according site, I was treated as insider! Although I'm almost platinum member, isn't it silly?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khodor d., Thank you for taking the time to tell us about your experience at the Novotel Genève Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please note soft benefits are provided when reservations are made directly from accorhotels.com or by phone directly with the hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gregory Viandaz Room Division Manager

Keming L. Couples - 30/10/2019 Confirmed reviews AccorHotels
« Mr »

Convenient location modern interior design.cozy room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel Genève Centre. Thank you for your feedback regarding your stay at the Novotel Genève Centre. We hope to see you again soon! Sincerely, Luba (Front Office) P.O. Nicolas Goureau, General Manager

B M. Business - 30/10/2019 Confirmed reviews AccorHotels
« Business trip »

I stay at the Novotel Geneva every week. And every time the service is amazing. The hotel is at a good location in Geneva, close to the train station and at less than 30 min from the airport. And less than 2 min from the Lake.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam M., All our team really appreciates your loyalty! It’s always a real pleasure for us to welcome at our hotel. Thank you very much for your feedback and for your remarks, I've already transferred them to the restaurant service. We're looking forward to welcoming you again! Kind regards, Luba, Front Office. P.O. Nicolas Goureau, General Manager

Nadine N. Business - 28/10/2019 Confirmed reviews AccorHotels
« I really enjoyed my stay at the Novotel. It was excellent. »

The staff working at the reception were very pleasant. I also appreciated receiving an upgrade. Regarding breakfast, Isabelle and her staff made me feel very welcomed. I should also note that the breakfast was delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nadine N., We thank you for your comments regarding your stay at Novotel Genève Center. It is with great pleasure that we receive your compliments on the quality of our services,the comfort of our rooms and the service attitude of our staff at the reception and in the breakfast. Your satisfaction is the greatest reward for our team working day after day to offer you an impeccable service. Regards, Daniela ( Front Office)

Anonymous Couples - 28/10/2019 Confirmed reviews AccorHotels
« Awesome »

Very clean and we have been upgraded

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Genève Centre and we hope your next visit will be as pleasant as the previous one. Kind regards, Daniela ( Front Office)

Businesstrip Business - 27/10/2019 Confirmed reviews AccorHotels
« ok bit not more »

old fashion rooms. I didn't like it hey much. But at least del cleaned

Our hotel has responded to the review
Our hotel has responded to the review

Dear Businesstrip, Thank you for taking the time to tell us about your experience at the Novotel Genève Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gregory Viandaz Room Division Manager

Hcorpo Business - 27/10/2019 Confirmed reviews AccorHotels
« Nice experience »

Nice experience, good facility with clean and comfortable room and complementary services that can facilitate your journey.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HCorpo, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us. We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon! Sincerely, Daniela ( Front Office)

Martyn K. Families - 26/10/2019 Confirmed reviews AccorHotels
« Great location. Good size rooms »

Excellent. Thoroughly enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martyn , Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one ! Sincerely, Daniela ( Front Office)

Andrew Solo - 26/10/2019 Confirmed reviews AccorHotels
« Great place for a relaxing Geneva break. »

Very welcoming and friendly staff, good location very close to the lake and train station. Quiet hotel and a relaxing spa area. Stored baggage securely when I arrived early and after checking out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Daniela ( Front Office)

Cynthia Families - 24/10/2019 Confirmed reviews AccorHotels
« Decent room and friendly staffs »

The room was decent size and clean. The staffs were friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cynthia, On behalf of our staff, thank you for your positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gregory Viandaz Room Division Manager

Jamie B. Business - 23/10/2019 Confirmed reviews AccorHotels
« Pleasant and Peaceful Stay for a 3 night work trip. »

A short stay during a business trip. The hotel was nicely located and the reception clean and tidy. I was surprised the receptionist had put me down as a no-show for my morning arrival despite having coordinated with the hotel in advance about the plan (I followed up later regarding the invoice and the staff were able to re-issue, but I still feel I unfairly lost one night of credit for my Accor status). Despite that blip, the staff were friendly and helpful, and proactive and the room was made available. I was also upgraded, due to my Gold status, to a Superior room - it was a good size, clean and in good condition. I was told it came with a complimentary mini bar, which was nice, but in reality it was 1x bottle of coca-cola, 1x orange juice and 1x Nestea. The other items (water) come with most rooms and the rest were chargeable - so I am glad I checked the minibar price list before consuming. I am not sure if this was a benefit of it being a superior room, or if it was the welcome gift as a Gold member; either way I am not complaining but some clarity would be good. For the tea and coffee making facilities, I would have liked more English back tea teabags (rather than decaf) and real milk (rather than powdered sachets). The good quality Nespresso machine was good to have, but having powered milk let the quality of the final drink down. I was not so keen on the soap/shampoo in the bathroom which was a bottle stuck to the wall - it ran out on my last night. I opted to decline house keeping in favour of bonus points each day, although the staff still cleaned my room on one of the days, so I was surprised the shampoo was not topped up. The bed was comfortable and the room nice and clean and quiet. The only problem was being unable to turn up the air con temperature - despite following the instructions on the wall the temperature didn't seem to change enough. I used the bar a couple of times and the staff there were nice and helpful much like the other hotel staff I encountered. I was overall pleased with the stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jamie B, We very much appreciate your comments regarding your stay at the Novotel Genève Centre and your loyalty towards the Accor Hotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. You have been allocated a Superior room with the Executive amenities as a Gold member. All soft drinks are free. I will inform our front desk staff do be more precise upon check in in the future. i will check with our housekeeping department why the shampoo has not been topped up. please accept our apologizes. I have rewarded you the night of October 12th on your Le Club account and it should appear within 8 days. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gregory Viandaz Room Division Manager

Ernest O. Business - 23/10/2019 Confirmed reviews AccorHotels
« Mr. »

My experience at Geneva NOVOTEL was superb. I really enjoyed my stay. The breakfast was very good. I also enjoyed the service rendered by your team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback, I'm happy to hear you enjoyed you stay with us in our beautiful city! We hope your next visit will be as pleasant as the previous one! Sincerely, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Helge S. Families - 22/10/2019 Confirmed reviews AccorHotels
« 2 star hotel at 4 star price »

We did have a very Nice check in. But the lobby is very dull. It gives the feeling of og Down in a cellar. The room was not Nice. However the bed was ok, but the carpet on the flor awful design and not Nice color and looked like it was difficult to clean -maybe it was the color. The artwork decoration, not nice at all. IN the bathroom the sink was not clean. - And no people around in the bar or restaurant - where so not athmoshere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helge S., Thank you for taking the time to tell us about your experience at the Novotel Genève Centre. Thank you for sharing your good check in experience. We do apologize if our lobby did not meet your expectation in terms of design. Please be aware we will renovate all our bathrooms in 2020 and all our hallways end of this year. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gregory Viandaz Room Division Manager

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