Hotel - Mercure Johannesburg Randburg Hotel
Mercure Hotel Mercure Hotel

Mercure Johannesburg Randburg Hotel

3.5/5 189 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Well-being  (Nearby)
    • Jacuzzi (Nearby)
    • Massage (Nearby)
    • Sauna (Nearby)
    • Solarium (Nearby)
    • Tanning salon (Nearby)
  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BRIGHTWATER COMMONS2 km / 1.24 mi
ROSEBANK12 km / 7.46 mi

Congress centre

GALLAGHER ESTATE25 km / 15.54 mi SANDTON10 km / 6.21 mi TICKETPRO DOME5 km / 3 mi

Exhibition centre

TICKETPRO DOME6 km / 3 mi

Your meetings and events

With our 2 meeting rooms complete with WiFi access and natural lighting, the Mercure Hotel Randburg can cater for meetings from 2 to 15 people. The rooms are equipped with the necessary technical and audiovisual equipment, making Mercure Hotel Randburgthe perfect location for your training and small meetings.

Mercure Johannesburg Randburg Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GERTY 28 m2 0 m 12 9 10 10 0
BERTHA 34 m2 0 m 24 15 18 20 0
    • Flipchart
    • Audio and video equipment
    • Day light
    • WIFI access
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Standard Room with 1 double bed - Comfortable room with air conditioning, bathroom, satellite TV, WIFI access, modem point, direct dial telephone, hairdryer & safe deposit boxStandard Room with 2 single beds - Comfortable room with air conditioning, bathroom, satellite TV, WIFI access, modem point, direct dial telephone, hairdryer & safe deposit box

  • 104 rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • DSTV
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.1/5 AccorHotels Rating 867 reviews

Our guest reviews for
Mercure Johannesburg Randburg Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 189 reviews
Junita V. W. Business - 16/08/2019 AccorHotels review
« Good service and clean place »

I will definitely recommend the place. Good service, clean, neat and tidy bedroom. The inside interior looks a bit old fashion, wall color needs a change, but overall it was a great stay.

N. Business - 16/08/2019 AccorHotels review
« I’d come again »

Overall it was a good stay . I didn’t enjoy the breakfast that much . The quality of the food wasn’t that great as much as there was variety.

N. Business - 15/08/2019 AccorHotels review
« GOOD »

It was good but the room that I was booked into room 116 (smoking) the toilet and shower door is not working, and I found that irritating so please make sure you fix it

Zane J. Business - 14/08/2019 AccorHotels review

The experience was good. The standard of the breakfast packs have dropped since the last time. We used to get two toasted chicken mayo and bacon. This time we received a toasted cheese which was very dry and not filling together with a muffin etc. the bar is now sticking my wine which is great.

Mbali Couples - 12/08/2019 AccorHotels review
« Satisfactory »

Wonderful

S. Business - 28/07/2019 AccorHotels review
« It was a good experience. »

It was very good overall. Small improvements: The toasting machine is on a setting where the toast does not brown enough. If you put the half toasted bread in the toaster a second time it will burn. I think the toaster setting just needs to be fine tuned. Chef: The chef who makes the eggs is really good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Strinivasan S., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle van Huyssteen General Manager

Shola Solo - 26/07/2019 AccorHotels review
« good »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olushola A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michelle van Huyssteen General Manager

Graxe M. Couples - 25/07/2019 AccorHotels review
« Msgood »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grace M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michelle van Huyssteen General Manager

Carla Business - 24/07/2019 AccorHotels review
« A good stay. »

The hotel is very clean and staff is friendly. Appreciate daily cleaning services and staff readiness to assist whenever. However, the food served from the menu in the evenings was very inconsistent. On the first night the food was great and considering we stayed for 2 weeks there was a very apparent decline in quality of preparing the food. When certain ingredients were not available we were not notified thereof and received food as is without first being made aware. Food started becoming sloppy and served in a very careless manner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carla S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Michelle van Huyssteen General Manager

Matseliso Business - 23/07/2019 AccorHotels review

the receptionist always professional Mr Lesedi. The rooms are clean my concern is the bedding, it's always clean but on more that two stays the covers of the bedding are torn and too small to fit the double bed. I think it's time for new ones.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matseliso M., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle van Huyssteen General Manager

Jagdish K. N. Business - 22/07/2019 AccorHotels review
« Good »

Good n happy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jagdish N., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle van Huyssteen General Manager

Mandla S. Couples - 22/07/2019 AccorHotels review
« Dstv »

Everything was good please put Dstv

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gm S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michelle van Huyssteen General Manager

Martin M. Business - 22/07/2019 AccorHotels review
« Was not the best. »

Breakfast very limited for a buffet, TV not working in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin M., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Michelle van Huyssteen General Manager

Sibusiso K. Families - 22/07/2019 AccorHotels review
« Mr »

We'll received and staff was friendly. The room was clean and tidy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sibusiso K., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle van Huyssteen General Manager

Raghmah S. Business - 21/07/2019 AccorHotels review
« Very enjoyable, always pleasant. »

I usually choose Mercure over every other Hotel because it's cosy and has everything I need but I would like a bit more info at the front desk on what is available though. I kind of have to find my own way around and only get told where my room is and where to find the breakfast section. - I only found the outdoor area after my 2nd stay - I only saw complimentary tea on my way out after my 3rd stay - I didn't even know I could order food from the bar and found a menu stuck in a drawer after I dried my hair when leaving If you have great things to offer, tell your guests all about it when they arrive so that they can have the full experience and make the best of all your services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Michelle van Huyssteen General Manager

F P. Business - 21/07/2019 AccorHotels review
« JUST RIGHT »

JUST WHAT I WAS HOPING FOR

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fred P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michelle van Huyssteen General Manager

Zinhle Families - 20/07/2019 AccorHotels review
« Mrs »

Great

John P. Business - 19/07/2019 AccorHotels review
« Compared to my recent experiences with SA hotels a cut above Holiday Inn / Southern Sun / Tsogo Sun »

As above.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John P., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle van Huyssteen General Manager

Jessie Business - 18/07/2019 AccorHotels review
« Comfortable »

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jessie S., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle van Huyssteen General Manager

Florence O. Solo - 17/07/2019 AccorHotels review
« Ms »

The welcome was good. The staff friendly, the facility clean. However the furniture (coaches/sofas) is very old and definitely needs replacement. The furniture lowers the standard of the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tshenolo O., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Michelle van Huyssteen General Manager

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