Hotel - Sofitel London St James
Sofitel Hotel Sofitel Hotel

Sofitel London St James Hotel

4.5/5 4,765 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Nearby)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
    • Korean
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Massage (Paying)
  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 14 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Sofitel London St James is undergoing an exciting design transformation until the end of 2019.

Hotel location

Companies and event centres nearby

Congress centre

QUEEN ELISABETH 2 CENTER1 km / 0.62 mi

Exhibition and convention centre

OLYMPIA EXHIBITION6.5 km / 4.04 mi

Exhibition centre

EARL S COURT5 km / 3.11 mi

Your meetings and events

Sofitel London St James is a unique venue for London meetings business events & celebrations for up to 200. A boardroom and private dining room seat 12. Set apart from guest areas our versatile London meeting rooms are chic in grey purple and cream.Each room is named after a London district and equipped with Wi-Fi and state-of-the-art audiovisual facilities - remote touch-screen systems video conferencing and either a glass screen with rear projection system or an LCD screen.An on-site Sofitel MagnifiqueMeetings team helps you personalise plan and execute all details of your corporate events in London - from creative catering to cousu main breaks and leisure activities.

Sofitel London St James Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CHELSEA 25 m2 2 m 0 0 8 0 0
PRIVATE DINING ROOM 30 m2 2 m 0 0 12 0 0
BELGRAVIA 31 m2 2 m 20 14 12 16 12
PICCADILLY 35 m2 2 m 30 18 18 25 20
BLOOMSBURY 41 m2 2 m 40 16 16 25 20
KENSINGTON 43 m2 2 m 40 16 16 24 20
BOARDROOM 45 m2 2 m 0 0 12 0 0
WESTMINSTER B 50 m2 2 m 60 20 20 40 30
PICCADILLY/BLOOMSBURY SUITE 80 m2 2 m 70 30 30 60 50
MAYFAIR A 85 m2 2 m 90 25 25 50 50
MAYFAIR B 85 m2 2 m 90 25 25 50 50
WESTMINSTER A 105 m2 2 m 130 30 30 60 90
WESTMINSTER 155 m2 2 m 200 45 45 125 120
MAYFAIR 195 m2 2 m 180 36 36 120 100
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Discover rich color schemes, the soft down of a luxury bed, high technology and Hermès amenities in each of our luxurious 183 hotel rooms in London. Family rooms are easily facilitated by booking an interconnecting room.

  • 183 rooms
  • 100% non-smoking hotel
  • 9 rooms for people with reduced mobility
  • 32 family rooms
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Automatic temperature control
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.7/5 AccorHotels Rating 12,168 reviews

Our guest reviews for
Sofitel London St James

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 4,765 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Business - 12/09/2019 AccorHotels review
« classically smart hotel in great location »

Generally very good. Negatives: - Toilet seat not clean (had something smeared on it that i had to clean off myself) - no slippers!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., I thank you for taking the time to fill out our online guests satisfaction survey following your stay at the Sofitel London St James. I am absolutely appalled by your comments about the toilet seat. Please accept my sincerest apologies for that as this does not reflect our normal standards of services. Please rest assured that I have personally addressed this issue to the Executive Housekeeper in order to prevent any future re-occurrence. Again so so sorry for the inconvenience caused, and I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Martin H. Couples - 12/09/2019 AccorHotels review
« Room was modern and very clean. The bed was so comfortable felt very Welcome »

As soon as we walked through the door we felt welcome. Luxury at the best level. The staff were the best making You feel relaxed and feeling at home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr h., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Janet P. Couples - 11/09/2019 AccorHotels review
« Exceptional service, respectful, considerate staff from doorman to manager. »

We were very pleased to be accommodated in such a splendid environment. All the public rooms as well as our bedroom were finished to a fantastic standard. The staff that we met went above and beyond in terms of service, especially the restaurant manager and his staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs P., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. And also thank you for complimenting Julien Davain who is a true asset to the restaurant indeed. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Philip J. L. Business - 11/09/2019 AccorHotels review
« Our London home from home »

As always, a very pleasurable time was had.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Ian Business - 10/09/2019 AccorHotels review
« Not sure what this means -- Mr.? »

First class hotel in an amazing location in St James London. Gracious and attentive staff, breakfast set up was A+. Also had a delicious lighter lunch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian B., I thank you for taking the time to fill out our online guests satisfaction survey following your stay at the Sofitel London St James. It is always a pleasure to receive high scoring. I will share your positive impressions with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. Please allow me to express my sincerest apologies for the faulty sliding door in your closet. This is a technical glitch indeed. I thank you for bringing this to my attention. We will fix it right away. May I please ask you to inform us on the spot about any issue you may be facing during your future stays? As a matter of fact we would have sorted it out quickly for you. Again sorry for the inconvenience caused, and I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Anonymous Solo - 10/09/2019 AccorHotels review
« Great service and hotel except the bed »

As allways before very friendly service, excellent breakfast and nice new refreshed room. I would give a 9 or 10 but unfortunately the bed ”MyBed” and my back do not co-operate well. Allways after more than 1 night I end upp with a very bad back pain. And the bed is really the only thing that would keep me from coming back when in London.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr V., I thank you for taking the time to fill out our online guests satisfaction survey following your stay at the Sofitel London St James. I am so very sorry to read about your back pain. Is MyBed too soft for you? Please let me know what arrangements would you need for you to come back? Again so so sorry for the inconvenience caused, and I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Anne P. Couples - 09/09/2019 AccorHotels review
« Excellent »

Very pleasant receptionist on arrival. Explained we had a new style room. Asked for feedback and followed up with a text later. Room very stylish and comfortable. Breakfast very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs P., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

M.b. Business - 09/09/2019 AccorHotels review
« I had a very pleasant stay at the Sofitel St. James in London. »

Apart from the good location and the nice room, I was very impressed with the helpfulness and friendliness of the staff. That was very refreshing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Anonymous Solo - 09/09/2019 AccorHotels review
« Very pleasant »

Staff was welcoming and helpful. Room was clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Lovisa Couples - 07/09/2019 AccorHotels review

Amazing hotel with outstanding service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms S., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

W H. Business - 07/09/2019 AccorHotels review
« It was ok »

For an executive room or larger room, it was still small. I also found the food selection both for room service and in the restaurant very limited/not very good. The staff on the other hand was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., I thank you for taking the time to fill out our online guests satisfaction survey following your stay at the Sofitel London St James. I am very sorry to hear about your disappointing experience. I hear you regarding the size of your bedroom. I am afraid hotel's accommodation in the USA are much larger than in the UK. We have just reopened our new restaurant called now Wild Honey St James. We have given a new atmosphere and new direction to this place. However may I ask you to please let me know what dishes would you like to see appear on our menu? Thank you again for sharing your experience, and I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Anonymous Business - 06/09/2019 AccorHotels review

Overall great hotel. But the room I was in was above staff entrance so I kept hearing doors slamming at all times of the night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., I thank you for taking the time to fill out our online guests satisfaction survey following your stay at the Sofitel London St James. Please allow me to express my sincerest apologies for the noise you could hear from your bedroom. I will personally address it to all my ambassadors. Again so so sorry for the inconvenience caused, and I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Lorraine M. Solo - 06/09/2019 AccorHotels review
« Sensational Stay at the Sofitel St.James! »

I had a wonderful stay at the Sofitel St. James. All the staff were wonderful. I was particularly impressed with Lea (Leah?). She met me at the door whenI arrived and was so warm, gracious and accommodating and was so for my entire stay. Nothing was too much trouble. She is a gem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team and especially with Lea who is a true asset for the hotel indeed. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

G M. V. Families - 05/09/2019 AccorHotels review
« Perfect, simply perfect from A to Z. »

The Sofitel London is clearly one of the premiere properties we have ever stayed at. The staff, from the Bellmen, to the incredibly welcoming attentive & informative front desk crew, to the hostess & line staff in the Rose Honey Restaurant, to the Bar staff at the St James Bar, to the Concierge and on-line staff we dealt with for our room & restaurant reservations, AND, not to be forgotten, the wonderful staff who took care of our rooms - ALL made us feel very welcome with unsurpassed service, from the moment we arrived until that sad moment five days later when our suitcases were loaded in to a cab to return home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr V., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming the family back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Benjamin Families - 05/09/2019 AccorHotels review
« great service »

Love the hotel and the kindness and great service from all the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Albert Business - 05/09/2019 AccorHotels review
« Great hotel with great staff »

After a long break I came back to Sofitel St James and found it fresh, trendy, warm and affable. They really value their Platinum guests and I was upgraded to Junior Suite with enormous high ceiling and wonderful view on Waterloo Place and Crimean War Memorial. But what really makes this hotel unique are people working here, they all smile and greet you like a friend, from start to finish I felt special care and attention. Breakfast team, bar personnel, receptionists, bell boys were very professional and assistive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

I. S. Families - 04/09/2019 AccorHotels review
« I S. »

as always service is excellent. Regards the Restaurant I think the Menu is a pit limited.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., I thank you for taking the time to fill out our online guests satisfaction survey following your stay at the Sofitel London St James. It is always a pleasure to receive high scoring. I will share your positive impressions with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I thank you also for your feedback regarding about our restaurant menu. Thank you again for sharing your experience, and I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Bradford Families - 04/09/2019 AccorHotels review
« First class service »

From check on to check out the staff and accommodations at your hotel were excellent. Even when there was an issue with the hot water to our room that caused the water to be shut off the staff made a second room available to use for our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. Please allow me however to once again express my sincerest apologies for the hot water issue. Thank you again for sharing your experience, and I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Prefer T. S. P. Couples - 04/09/2019 AccorHotels review
« A very enjoyable short break »

Our expectations were met in full

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., I thank you for taking the time to fill out our online guests satisfaction survey following your stay at the Sofitel London St James. It is always a pleasure to receive high scoring. I will share your positive impressions with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Inga S. Friends - 04/09/2019 AccorHotels review
« Expert and friendly service in a superior hotel »

I love staying at the Sofitel hotel. Staying at the London St James Sofitel was no exception. The service of the stuff was impeccable. The room was spacious and really comfortable, with beautiful amenities. The room was so quiet, surprising in a busy London location. A drink at the bar and breakfast in the restaurant was great too. Sofitel does things well, really looking after guests. A thoroughly enjoyable experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

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