Hotel - ibis Aalst Centrum
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Aalst Centrum Hotel

3.5/5 332 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • BRUSSELS AIRPORT
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Other sports activities
    • Bicycles rental (Nearby)
    • Bike rack facilities
    • Athletics stadium (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BARRY CALLEBAUT15 km / 9.32 mi BRANTANO2 km / 1.24 mi HONDA EUROPE8 km / 4.97 mi MOORE BELGIUM5 km / 3.11 mi TATE AND LYLE1 km / 0.62 mi VPK OUDEGEM15 km / 9.32 mi
BECTON DICKINSON5 km / 3.11 mi GATES EUROPE5 km / 3.11 mi JAN DE NUL10 km / 6.21 mi PIONNER BELGIUM10 km / 6.21 mi TECH DATA10 km / 6.21 mi

Congress centre

BRUSSELS EXPO30 km / 18.64 mi

Exhibition centre

AALST CENTRUM2 km / 1.24 mi

Your meetings and events

ibis Aalst Centrum Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
HORACANTUS 60 m2 2.5 m 45 20 16 20 0
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 78 rooms

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating 1,984 reviews

Our guest reviews for
ibis Aalst Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 332 reviews
Anonymous Couples - 13/07/2019 AccorHotels certified review
« Medium on alle important aspects »

The welcome was problematic as the staff at work hardly spoke english or german. Dinner very « ibis in the ninties». Breakfast good. Room was normal standard from Ibis, have you bern in one you there is no more to experience. Staff not very servicemindet, did write wrong bill that had to be schanged, and did forget to delere the reservation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking time to share your review. We regret that your experience did not entirely meet your expectations. Thank you for notifying us of the difficulties you experienced, it is an opportunity for us to question ourselves and to look for ways to improve our services. We do wish to clarify that our team of professionals speaks at least four languages, nevertheless, we have noted your comments in this regard. We regret that your dining experience was not entirely to your satisfaction, however it is satisfying to read that we were able to help you start your day off right with our tasty breakfast buffet. Despite this, we hope to have the opportunity to provide you with a more enjoyable stay in the future. Kind regards, Kenneth Claerbout, General Manager

Owen R. Couples - 11/07/2019 AccorHotels certified review
« Straightforward simply satisfying »

Good reception good room zircon worked well

Anonymous Families - 08/07/2019 AccorHotels certified review
« No food available, unexpected parking charges, but spacious comfortable room »

Arrived Sturday evening, with a tired hungry family, only to be told no food was served in the hotel at weekend,s and the nearest restaurant was a 15 min walk away. Pretty rubbish. Also informed upon arrival that the parking that was available was an extra fee of 9 EUR which I was not expecting. On the other hand, the room was spacious and comfortable, though the single bed for our child (2 year old) did not actually fit in the alcove it was next to, leaving a 20cm gap down the far side - more than big enough for our child to fall in.

Henry Business - 06/07/2019 AccorHotels certified review
« not great »

Room was next to a noisy lift - was also given an " accessible " room , bathroom without a shower curtain so shower wet the whole bathroom and floor .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henry, Thank you for your feedback. We endeavour to provide an excellent standard for all our guests and so are truly sorry to hear that you were not completely pleased with your room and modern walk-in shower. It is regrettable that you had not made us aware at the time of your visit as our team would have been more than happy to have assisted you in finding a room that better suited your needs. Nevertheless, we hope that the rest of our facilities were to your liking and that we will be able to welcome you for an improved experience in future. All the best. Kenneth Claerbout, General Manager

F Business - 04/07/2019 AccorHotels certified review
« Poor »

The was no shower gel in a dispenser and one of it was broken as well. no way to get a tea in the evening - just water and a tea bag - nope, you pay 100euro not for such service, you need to pay additionally Requested the invoice - of course reception forgot to send it, so had to remind them later

Helen Business - 02/07/2019 AccorHotels certified review
« It was fine »

It was okay for an overnight stay. The sound proof of the room is not good and the bathroom is small, otherwise the room is comfortable. We booked the hotel on Accor's website and did the online check-in before arrival. The confirmation email says 'your key is ready at the front desk' after we did the online check-in. But after we got to the hotel reception, we had to repeat the procedure again and provide credit card to pay. If we knew, we would not have been bothered with online check-in. We also had to wait a while at the reception for someone to turn up. It was around 22:20, so we can understand.

Business - 23/06/2019 TripAdvisor review
« Nice quiet hotel »

I was driving from Germany back to the UK and chose this hotel for my stopover Aalst is a really nice little town and the hotel was great for me not far from the motorway and close to the town. The hotel is in a nice quiet location and the rooms are the good Ibis standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bradgreen2018, Thank you for sharing your opinion about your recent stay. We are delighted that you had a great stay with us and that we have met all your requirements. We look forward to welcoming you back on a future trip. Kind regards, Kenneth Claerbout, General Manager

Anonymous Business - 22/06/2019 AccorHotels certified review
« Poor »

Wake up alarm facility on the telephone system did not work. Front desk did not make the wake up call as agreed the night before. Soap dispenser in the shower empty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your experience. We are sorry that your recent stay at our hotel didn't meet your expectations and for the apparent shortcomings in our service. Rest assured that our maintenance team will be checking the alarm system in your room and that we will also be addressing these issues with both our reception and housekeeping teams to ensure we avoid this happening again in the future. Your satisfaction is of the utmost importance to us. We do hope to be able to welcome you back for a more enjoyable stay in the future. Kindest regards, Kenneth Claerbout, General Manager

A. Friends - 18/06/2019 AccorHotels certified review
« Stay »

It was a normal feeling without any problem.

Jim Couples - 14/06/2019 AccorHotels certified review
« Good place to stop over »

En route to a classic car event in Osnabrück, we chose to stay in Aalst. The garage for the car was great, the beer excellent but the room a bit basic and dinner forgettable- chicken vol au vent with no pastry and tough beef stew.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jim, Thank you for taking the time to share your valuable review. We are glad that you had a pleasant stay with us. However, we wish it was completely satisfying. Thank you for appreciating our parking facility. Regarding the room, we have taken note of your remark. We regret that the dining experience was not entirely to your satisfaction. We hope to welcome you back. Best wishes, Kenneth Claerbout, General Manager

John G. Couples - 04/06/2019 AccorHotels certified review
« Ideal overnight stop »

Great location with Superchargers on-site for my Tesla. Room comfortable, breakfast excellent, just basic great value for money, no nonsense hotel. Staff friendly, clean room, so what more do you need?

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you so much for this kind review. We are so glad that we were able to meet all of your expectations. It is rewarding to know that you enjoyed our convenient location and amenities, but also that you found everything to be of such good value! We hope that you will stay with us again on your next visit to Aalst. Very best wishes, Kenneth Claerbout, General Manager

Thomas Families - 29/05/2019 AccorHotels certified review
« Very pleasant and relaxing stay. »

Check in was very easy, staff very helpful and our stay was very pleasant

Dennisg Couples - 18/05/2019 AccorHotels certified review
« Another comfortable visit. »

We have stayed here before so knew what to expect, however the hotel was very busy and we had to park in the garage as all the outdoor spaces were taken. The evening menu has changed since our last visit in September and is now more upmarket, although not very busy. Our room was small but functional and we did not have breakfast. Our only complaint was that service at dinner was slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dennis, Thank you for your feedback in relation to your recent stay. It is always a pleasure to welcome a returning guest and we are truly flattered that you chose to visit us again. We would however like to apologize for the delay at dinner and assure you that this is not a normal occurrence. It is is pleasing to read that, despite this, your stay with us was again one of comfort. We hope to be able to welcome you on many more occasions. All the best. Kenneth Claerbout, General Manager

Dijana B. Business - 15/05/2019 AccorHotels certified review
« Dirty, Dirty, Dirty »

Rooms were dirty, the floor not cleaned up and the bathroom stinks (wastewater). This is not a three-star hotel, this is a rattrap. I am travelling a lot for business, but the first time in my business life I asked to re-locate the hotel. I will never ever allow somebody in my business to book this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dijana, Thank you for taking the time to send us your review about your recent stay. We have taken note of your remarks and are sorry to hear that your stay didn't live up to your expectations. We apologise for the issues with the cleanliness of your room and we will be sure to share your review with the housekeeping team. The comfort and well being of our guests is of the utmost importance to us and we are sorry our high standards were not upheld. Rest assured that I will be using this incident to carry out corrective training. Despite the bitter experience, We do hope to welcome you back again for a more pleasant stay in the future. Yours sincerely, Kenneth Claerbout, General Manager

Tony Couples - 06/05/2019 AccorHotels certified review
« Very helpful and attentive staff »

The staff made the difference with their helpfulness and pleasant attitude

Robert B. Solo - 04/05/2019 AccorHotels certified review
« Comfortable stay »

Great stay in a comfortable hotel

Bb Solo - 02/04/2019 AccorHotels certified review
« Brilliant »

Smooth no hicups

Solo travel - 13/03/2019 TripAdvisor review
« Spacious, quiet and airy room »

I was pleased with the situation of the hotel just off the E40 m-way, and it was perfectly situated for my cycling rendezvous at Herzele on the Sunday morning. I received a warm welcome on arrival. My room was very spacious and at the back of the hotel, so it was calm and, coupled with the comfortable bed, I had a good night's sleep. I used the underground parking at night (paying). Good choice of food at breakfast and with service starting at 6.30 a.m. it suited me perfectly. Fast check-in and check-out worked well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jethronunn, Thank you for taking the time to share your valuable review. We are glad that you had a pleasant stay with us and that the room met was to your liking. Thank you for appreciating our location, our team, our parking facility and our breakfast. We understand how important an excellent night’s rest is for our guests and are pleased we were able to meet your expectations. We are indeed located in the heart of the city. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. We are happy that all the facilities were to your satisfaction. We look forward to welcoming you back. Best wishes, Kenneth Claerbout, General Manager

Jelle D. Solo - 05/03/2019 AccorHotels certified review
« Good stay, but not as good as other ibis hotels I've stayed at »

I've stayed at Ibis hotels before in different countries and it has always been a good choice, however this hotel could use some refurbishments : - The mattress is worn out, very much in contrast with previous stays at ibis - The bed was also worn out, it made a lot of noise every time I moved - Airco was broken

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jelle,<br>Thank you for taking the time to share your review.<br> We are sorry for any inconvenience caused during your stay with us. Regarding the bed and the air conditioner, we would like to let you know that we are installing new beds in the hotel, already the first floor is done, two other floors will be done soon. However, we have taken a note of your remark. We hope that the rest of the facilities were to your satisfaction.<br> We hope to welcome you back. <br>Best wishes,<br> Kenneth Claerbout, General Manager

David D. Business - 28/02/2019 AccorHotels certified review
« Very clean and staff very friendly »

On arrival greeted by one of your staff that looked after all the paperwork and indicated all the facilities with in the hotel.

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