Hotel - ibis Aalst Centrum
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Aalst Centrum Hotel

3.5/5 310 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • BRUSSELS AIRPORT
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Other sports activities
    • Bicycles rental (Nearby)
    • Bike rack facilities
    • Athletics stadium (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BARRY CALLEBAUT15 km / 9.32 mi BRANTANO2 km / 1.24 mi HONDA EUROPE8 km / 4.97 mi MOORE BELGIUM5 km / 3.11 mi TATE AND LYLE1 km / 0.62 mi VPK OUDEGEM15 km / 9.32 mi
BECTON DICKINSON5 km / 3.11 mi GATES EUROPE5 km / 3.11 mi JAN DE NUL10 km / 6.21 mi PIONNER BELGIUM10 km / 6.21 mi TECH DATA10 km / 6.21 mi

Congress centre

BRUSSELS EXPO30 km / 18.64 mi

Exhibition centre

AALST CENTRUM2 km / 1.24 mi

Your meetings and events

ibis Aalst Centrum Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
HORACANTUS 60 m2 2.5 m 45 20 16 20 0
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Enjoy your stay at ibis Aalst Centrum in our modern and inviting rooms. Our well-decorated rooms have wooden floors, walk-in showers, flat-screen TVs and free WiFi. The rooms range from One Single Bed Rooms up till the Superioir Room for three people.

  • 78 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 6 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating 1,763 reviews

Our guest reviews for ibis Aalst Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 310 reviews
Anonymous Couples - 04/12/2018 AccorHotels certified review
« dissatisfied with the automatic addition of Breakfast »

stay was good BUT i placed my order via the website, - just the stayn not any breakfast. in the hotel they seem to have the habit of automatically adding (and charge) breakfast ... reimbursement of the not ordered or consumed services takes very long not happy at all with that

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest,<br>Thank you for taking the time to share your valuable review.<br> We are glad that you had a pleasant stay with us. However, we wish it was completely satisfying. Regarding the additional breakfast charge, this may be accidentally one-time mistake on your invoice. We assure you that all our charges are transparent. If you are additionally charged for breakfast, we surely will refund the breakfast if you did not have it. As your review is anonymous we are unable to follow you up on this issue. You can always contact us at the reception to discuss the issue further. We hope that the rest of the facilities were to your satisfaction.<br> We hope to welcome you back.<br>Best wishes,<br> Kenneth Claerbout, General Manager

Friends getaway - 02/12/2018 TripAdvisor review
« A little disappointed »

Hotel, food, drinks all quite good. Staff excellent.Room, not so good. Power saving lights not good enough to read by and, one flickered! Shower door twisted so leaked into bathroom. Shower itself, very little pressure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your valuable review. We are glad that you had a pleasant stay with us and that the hotel met your expectations. Thank you for appreciating our team. Our team members always go out of their way to ensure they deliver the best service possible. We regret that the room was not to your liking. Regarding the power saving lights ad shower door, we wish you had informed us during your stay so that our team would have solved these issues immediately. We assure you that all our rooms are regularly updated and thoroughly checked before the guests arrive. However, we have taken a note of your remark and passed it to the relevant department. We hope that the rest of the facilities were to your satisfaction. We hope to welcome you back. Best wishes, Kenneth Claerbout, General Manager

Manu P. Couples - 26/11/2018 AccorHotels certified review

Cozy hotel along the Highway. Cool atmosphere in the lobby and If you drive a Tesla .. Just along the Tesla SuperCharger

Ward M. Business - 13/11/2018 AccorHotels certified review
« Absolutely Amazing »

Very nice place, helpful and friendly staff, nice and tasty breakfast, good rooms. some of the rooms are near the road and you hear the sounds of the vehicles especially in the morning , but it isnt so much

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ward, <br>Thank you for your valuable review.<br> We are glad that you had a pleasant stay with us. Thank you for appreciating our location, our service, the breakfast and the room. Regarding the noise, we would like to let you know that our rooms have soundproof windows. But light sleepers can always request a quiet room upon reservation or check-in. However, we wish you had informed us during your stay. We are happy that the rest of the facilities were to your satisfaction.<br> We look forward to welcoming you back. <br>Best wishes,<br> Kenneth Claerbout, General Manager

M Business - 24/10/2018 AccorHotels certified review
« Below standart »

Close to my appointment. If you are looking for a small bed with no comfort and one waiter to cover a full restaurant than you are right here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M<br> We are sorry to hear that your recent stay with us was not satisfying at all. We do apologise for any inconvenience you might have faced regarding your room and the bed size. We try to ensure our guests are satisfied at all levels and find the most suitable way to find the best solution without delay. We have also taken note of your comments on the restaurant and lack of staff. We would like to assure that during weekends and most of the time it is very calm in our establishment. Hence, one member of the team can handle all the duties. However, we do understand your concern and will certainly consider adding more members to our team.<br> Sincerely,<br> Kenneth Claerbout, General Manager

Anonymous Business - 17/10/2018 AccorHotels certified review
« Comfortable and Convenient »

Very friendly staff

Anonymous Friends - 15/10/2018 AccorHotels certified review
« A great hotel to stay in. »

This was my third stay in Aalst Centrum. The reception staff are very friendly and helpful. The rooms are well maintained and clean. The dining and bar areas are pleasant and the general atmosphere is welcoming. I would have no hesitation in using this hotel again and would happily recommend it to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thanks so much for the great review!<br> We are thrilled that you had a wonderful stay with us. Your kind words about our team's service and quality facilities are much appreciated. Thank you for your patronage and your valuable recommendation.<br> We hope that you will return for another excellent stay. Best wishes,<br> Kenneth Claerbout, General Manager

Paul Couples - 14/10/2018 AccorHotels certified review
« Perfect for our requirements »

It was perfect for us as we knew would be arriving late and the front desk was a 24 hour service. The room was more than adequate for our needs and would not hesitate in booking this Hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul. Thank you for this kind review.<br> We are happy to hear you had a pleasant stay and appreciated our quality service. We always aim to provide a truly memorable experience. It is rewarding to hear your room was to your liking.<br> We hope to have the pleasure of welcoming you again in the future. Kind regards,<br> Kenneth Claerbout, General Manager

G. Business - 14/10/2018 AccorHotels certified review
« well located accordingly to my business »

pleasantly

A D. Couples - 14/10/2018 AccorHotels certified review
« Staff lovely, but not enough of them. »

We have stayed at this hotel 3 times and this was by far the worst experience. All the staff are friendly and helpful but they were clearly understaffed and struggled at the weekend with check-ins and check-outs, plus service at the restaurant was difficult with only 2 members of staff to cover reception and service. Our room wasn't ready at 2pm, 2:15 or 2:30 so we were allocated another one. The cleaners removed our plastic cups after day 1 and we never got replacements. As ever the room was too hot and the air con was so old that the numbers had worn off so we couldn't set the temperature correctly. We didn't complain at the time because the staff were over worked and it would have added to their issues. The young barman on Friday night was a joy and very helpful arranging a taxi -when no-one else could - for the time we wanted the next morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. D.. We are grateful to you for taking the time to send us your review.<br> Our team thanks you for your kind words and sincerely regrets that this stay has not completely met your expectations. The time of your visit had indeed been a busy weekend and since our restaurant had been closed, only our receptionists and barman had been on duty. While our team is competent and did their best to meet the needs of every guest, we are sorry to hear that you experienced inconvenience because of this.<br> We hope you'll give us the chance to offer you an improved experience in the future. With best wishes,<br> Kenneth Claerbout, General Manager

Fd Couples - 11/10/2018 AccorHotels certified review
« Met all our needs »

The staff were friendly and helpful. The hotel was clean and tidy. The room was comfortable. The only issue was the lack of kitchen staff which meant limited menu for evening meals. We ate there twice and both times the food was good but we would have liked more choice. Plenty of choice for breakfast though which was very good. Could also perhaps suggest the hotel invests in some new towels!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for taking the time to share your experience with us.<br> We are pleased to hear our hotel and your room was to your liking. We regret you were not satisfied with our restaurant menu and towels. However during the weekdays we have a larger choice of food than in the weekends. We will change all the hotel linen and towels before the end of this year. It is very rewarding to hear our tasty breakfast was convenient for you.<br> We hope to have the pleasure to welcome you again in the future. Kind regards,<br> Kenneth Claerbout, General Manager

Heli L. Business - 10/10/2018 AccorHotels certified review
« Project manager »

comfortable and nice lobby where to eat and drink.

Gary W. Solo - 10/10/2018 AccorHotels certified review
« Wonderful stay in a wonderful place. »

Staff were efficient, friendly and personable. The room was clean and inviting. I was impressed with how quiet it was. Breakfast was abundant and the selection of things on offer was terrific. I was really pleased to have stayed there and will do so again. Thank you for a lovely stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary. Thank you for this lovely review.<br> We are happy to hear you had a wonderful stay. It is very rewarding to hear your room was convenient for you. We are so pleased that you enjoyed our tasty breakfast buffet. It's always a pleasure to satisfy our guests with our quality and healthy products. Our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable stay with us.<br> We are very grateful for your recommendation and look forward to welcoming you back on your next visit. Kind regards,<br> Kenneth Claerbout, General Manager

Norman &. R. Friends - 27/09/2018 AccorHotels certified review
« One overnight stop with wheelchair user »

We were welcomed and the staff had arranged the rooms we requested. They also allow us use of the underground car park free of charge. This is much more convenient, especially if raining. Due to arriving late in the evening we find it easiest to eat in the hotel from the bar snack menu; this had a very limited choice but ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Norman and R., Thank you for reviewing your recent experience with us.<br> We do our best to ensure that guests feel welcome and it is very rewarding to read that your accommodations had been thoughtfully prepared by our team. Your mention of our underground car park is appreciated, as it is really a convenient and secure option for our guests. We have noted your comment regarding the snack menu and will take this into consideration. Thank you again for your valuable feedback.<br> It would be a pleasure to have you return on another occasion. Kind regards,<br> Kenneth Claerbout, General Manager

D G. Couples - 26/09/2018 AccorHotels certified review
« Adequate convenient accommodation »

We have used this hotel several times in the past as it is very conveniently located on our return journey to the UK. We usually have an evening meal but our food choice was limited on this occasion. The young lady serving us was very helpful and friendly which compensated to some extent. bedroom is small but adequate and we slept very well. There is a recurring problem which is nothing to do with the hotel and that is the traffic on Monday morning when we leave as we are required to drive into Aalst to regain access to the motorway. Despite this, we intend to use this hotel on future trips.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. G.. Thank you for sharing your experience at Ibis Aalst Brussels West.<br> It is always a pleasure to welcome returning guests. While we are sorry to hear that our food options did not completely meet your expectations on this occasion, we are always open to any suggestions which you may have. Also, our team is willing to help in any way possible and would be happy to provide recommendations regarding departure times or even alternate routes, if available, in order to avoid the traffic on your next visit. Thank you for your kind highlight of our location.<br> We hope to have the opportunity to welcome you again soon. Best wishes,<br> Kenneth Claerbout, General Manager

Anonymous Couples - 25/09/2018 AccorHotels certified review
« pleasant stay »

We only stayed one night but everything was ok. Only the soap in the shower was lacking. Rooms are decent sized and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your opinions on your stay at Ibis Aalst Brussels West Hotel.<br> We're pleased that everything was satisfactory with your room.<br><br>Please do not hesitate to ask us for any further amenities, and we will be happy to provide these for you.<br> The entire team hopes to see you, again. Best wishes,<br> Kenneth Claerbout, General Manager

David Business - 21/09/2018 AccorHotels certified review
« comfty rooms, nice personnel, delicious breakfast »

great for short-term stay, recommend

Ken G. Business - 13/09/2018 AccorHotels certified review
« Mr K G. »

No hotel can be all things to all persons so your hotel was perfect for a business stay in the week. I had a lot of spare time so it was a little bit remote from the centre

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ken. Thank you for your kind review.<br> We are glad our hotel was convenient for you. We hope everything else was to your satisfaction.<br> We look forward to welcome you back again in the future. Best regards,<br> Kenneth Claerbout, General Manager

Couples - 13/09/2018 TripAdvisor review
« Nice hotel, very good service »

Cleanliness of the room as expected,. Location near the highway, but quieter than expected. Very good breakfast: a lot of options (cheese, ham, sausages, jam, pastries), and with natural orange juice!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joan, Thank you for your positive review! We are pleased that your recent stay with us was a good experience. We appreciate your compliments on our service, the breakfast and all the facilities. We aim to provide our guests with spotless, attractive and spacious rooms with all the essential amenities. Above all that, we put your comfort first. We are happy that we met your expectations. We look forward to welcoming you again. Best wishes, Kenneth Claerbout, General Manager

Steph Business - 09/09/2018 AccorHotels certified review
« Basic but worn out. »

Friendly pleasant staff. Room small, rather worn out, bed linen grubby with holes and burn marks etc, pillows were just gross. Kind of makes your skin crawl. Just a one night stay so I put up with it but I will never be back here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steph, Thank you for your review.<br> We are so sorry for the inconvenience caused during your stay. We assure that all our rooms are well-maintained and cleaned thoroughly. We only provide the best facilities. We wish you had informed us the issue immediately. Our team is available 24/7 at your service, and your comfort is always our priority. We appreciate your kind remarks on our service. However, we regret that you had not given us the opportunity to assist you.<br> We hope to welcome you in the future. Best wishes,<br> Kenneth Claerbout, General Manager

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