Hotel - Mercure Troyes Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Troyes Centre Hotel

4.5/5 817 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

ARIES PACKAGING4 km / 2.49 mi CYCLEUROPE15 km / 9.32 mi DUBIX4 km / 2.49 mi GRAVOGRAPH8 km / 4.97 mi LUCART5 km / 3.11 mi PETITJEAN4 km / 2.49 mi REXAM1 km / 0.62 mi SOROTEX15 km / 9.32 mi VACHETTE2 km / 1.24 mi
CHOCOLATERIE JACQUOT1 km / 0.62 mi DEVANLAY LACOSTE2 km / 1.24 mi ELECTROLUX4 km / 2.49 mi LAFARGES8 km / 4.97 mi PETIT BATEAU4 km / 2.49 mi PORON3 km / 1.86 mi SCANDALE1 km / 0.62 mi TEMEX4 km / 2.49 mi

Congress centre

CENTRE DES CONGRES0.7 km / 0.43 mi

Exhibition centre

PARC DES EXPOSITIONS1 km / 0.62 mi

Your meetings and events

We have three meeting rooms with natural light, all fully equipped (WIFI access, video projector, soundproofing)Our rooms accommodate up to 120 people for any type of event (meetings, seminars).

Mercure Troyes Centre Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
VIP 71 m2 2.6 m 0 0 18 0 0
JERSEY 79 m2 3.1 m 65 30 30 45 0
JACQUARD 137 m2 3.1 m 140 50 0 80 0
    • WIFI access
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The Mercure Troyes Centre has a range of rooms combining elegance with modern comfort. If you need more space, we also have suites.

  • 71 rooms
  • 70 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 3 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 45 outlet
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 2,777 reviews

Our guest reviews for
Mercure Troyes Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 817 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Selwyn P. Couples - 11/11/2019 Confirmed reviews AccorHotels
« Good with one exception »

Brilliant. But the toilet had an exceptional problem. Terrible smell similar to a dead rat in the walls or roof. The toilet was completely clean. Management were informed.

Regie Couples - 03/11/2019 Confirmed reviews AccorHotels
« Good location »

The location is good. Access to the garage with heavy suitcases is not ideal. Very steep ramps.

Mary W. Couples - 20/10/2019 Confirmed reviews AccorHotels
« Excellent hotel to stop off in a journey »

We have stayed many times when driving through France and have always been delighted with the service and the room. There are a few restaurants literally fifty metres from the hotel, so a good choice of eating places, and a very good underground parking facility. We will be staying again next time.

David W. Couples - 13/10/2019 Confirmed reviews AccorHotels
« Good room and good breakfast but not everthing perfect »

Enjoyed our 2 night stay in Troyes at the Mercure although not perfect with usual Mercure problems plus one or two others. The room was great and the breakfasts were good. Downsides were no bathtubs only showers in all standard and privilege rooms and no facilities for dentures. A further disadvantage was the absence of a welcome drink for my wife - the first time this has occured this year having stayed in 8 Accor hotels.

Gary H. Friends - 10/10/2019 Confirmed reviews AccorHotels
« Well appointed hotel »

Great location near the city centre. Good rooms that are well decorated and furnished. Friendly staff, comprehensive breakfast. Secure parking.

Catherine N. Couples - 10/10/2019 Confirmed reviews AccorHotels
« A lovely old restored building »

A very comfortable and convenient hotel for an overnight stop and very clean. Very close to the old centre of Troyes, but as we were moving to Paris we did not have time to visit the town, but have done in the past. The restaurant next door to the hotel was excellent with an extensive menu and as guests of the hotel we received a 10% reduction on our bill. The discount voucher can be collected from reception. Breakfast was very good with several choices. The staff were all very friendly and approachable. Very secure hotel car park accessed via the room card costing 10 euros per night and shared with the Ibis and Ibis Styles hotels. We would recommend this hotel and stay again if we are in the area for more than an overnight stop.

Xuan Q. D. Business - 06/10/2019 Confirmed reviews AccorHotels
« Good location but helpless staff. »

Good location. Room clean, quiet and comfortable. But staff seemed to be helpless. I did ask many times (at the hotel just before checking out and 3 times on the phone) for an amendment because of a mistaken description in my receipt. They always said it was fine and they would ask the manager to do it then send it to me. Even during the last phone call, I asked for the original receipt (the one with mistaken description) to be sent to me via email but until now (after 3 weeks from the check-out date), I have not received any feedback from the hotel. It's really disappointing and troublesome for me.

As Couples - 26/09/2019 Confirmed reviews AccorHotels
« Just what we needed »

Nice room good shower comfortable bed

T. Couples - 23/09/2019 Confirmed reviews AccorHotels
« Good position, easy parking »

Good clean rooms and very quiet.

Trevor Couples - 22/09/2019 Confirmed reviews AccorHotels
« Nice stopovey »

I am a Silver member and my wife and I travel were traveling together back from a holiday in France where we had stayed at two other Mercure hotels. We chose a privilege room which we were very satisfied with. The other services e.g parking, breakfast location to the city were perfect. However we were disappointed with the Welcome offered. Since I have been a Silver member and travelled with my wife, we have always been offered a welcome drink for both my wife and myself. When I requested two drinks on my welcome voucher this was refused and only 1 drink was allowed. When I asked why, the duty manager stated this was hotel policy and despite me telling them that this was the first time that this has happened, the duty manager remained with her policy statement. I would recommend that AccorHotels makes their policy very clear to members. One final point as regards the breakfast, we went to breakfast at 9am and there was no more bacon and despite my request for bacon. I was told there was no more available.

David P. Couples - 22/09/2019 Confirmed reviews AccorHotels
« Room was good but breakfast was very disappointing »

The room was large and comfortable although the duvet was very heavy and hot for the summer period. the big disappointment was with the breakfast. We arrived in the breakfast room at about 09h15 which is not late for a Sunday. There was a very small amount of scrambled egg left (I took half) and apart from boiled eggs no other hot food. There was about 20cm of baguette and an even smaller piece of seeded bread - no croissants or pain-au-chocolat. The sole staff member in the room was welcoming and helpful but as we had already asked for hot water for tea and a pot of coffee I didn't want to keep going back to complain. Also one of the coffee machines was out of order. We normally stay at the Ibis in Troyes but it was full this time. Their breakfast service, though, is a much slicker operation than yours. The check-out receptionist didn't ask whether our stay was satisfactory. I shall have to book earlier to get in the Ibis next time.

Jeremy P. Families - 21/09/2019 Confirmed reviews AccorHotels
« A perfect family room »

The hotel itself was excellent thank you, and convenient for the many restaurants in Troyes.

Kerboharne Couples - 20/09/2019 Confirmed reviews AccorHotels
« Very good for an overnight stay. »

It was a pleasant stay. However on the evening of the 17/09/19 there were only 2 members of staff to cover the bar, the booking in desk and room service, one of the staff obviously new. It was a very busy evening and they had a lot to contend with and people were waiting a very long time for drinks.

Clifford E. Couples - 18/09/2019 Confirmed reviews AccorHotels
« Mr Clifford E. »

Lovely large comfortable room in a nice location Overall Good.

Marina C. Couples - 12/09/2019 Confirmed reviews AccorHotels

Good room facilities and friendly staff. However I really think Mercure should include the additional cost for parking in the overall price, especially as it's not exactly easy arriving there at night, parking on the pavement outside and then having to run inside the hotel for the card to gain access to the underground parking.

Martin Couples - 12/09/2019 Confirmed reviews AccorHotels
« Comfortable stay »

Quiet room with very comfortable bed and well fitted bathroom. Breakfast not as good as one would expect at this price.

James A. Couples - 09/09/2019 Confirmed reviews AccorHotels
« A well managed reliable hotel with helpful staff »

We regularly stay in this hotel and have always found it satisfactory. The rooms are large and always clean. The bath rooms are clean and well planed. The staff are always helpful. for example, I mentioned on one visit that I had difficulty with a shower in a bath tub. since then, we have been given a room with a walk-in shower. The hotel is a short walk from the town center. The nearby associated restaurants offer value for money.

Dr J. B. Couples - 07/09/2019 Confirmed reviews AccorHotels
« Excellent the only blip was (my) mistake probably not the hotels »

Excellent room and amazingly comfortable bed. Confident and super competent staff. A helpful manager.

Couples - 06/09/2019 TripAdvisor review
« A well managed hotel with helpful staff »

We have stayed at this hotel a number of times and always found it offers good value for money. The rooms are large, with a fridge, and always clean. The staff are always helpful. for example, I mentioned on a recent trip I now find a shower in a bath tub a little difficult. since then I have always had a walk in shower. The hotel is a short walk from the attractive town center of Troyes. The associated restaurants nearby also offer good value.

David Couples - 05/09/2019 Confirmed reviews AccorHotels
« Good quiet location within a short walk of the medieval centre »

Great staff, warm welcome and good facilities

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