Hotel - Mercure São Paulo Vila Olímpia Hotel
Mercure Hotel Mercure Hotel

Mercure São Paulo Vila Olímpia Hotel

4.0/5 1,079 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Outdoor playground for children

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AMBEV CIA BRAS. DE BEBIDAS1.8 km / 1.12 mi BANCO SANTANDER1.9 km / 1.18 mi DISTRIB. SANTA CRUZ1.9 km / 1.18 mi ERNST & YOUNG1.7 km / 1.06 mi GVT1 km / 0.62 mi LUXOTTICA0.6 km / 0.37 mi RAIZEN1.2 km / 0.75 mi RENAULT1.3 km / 0.81 mi SEGURADORA AON1.8 km / 1.12 mi UNILEVER DO BRASIL2 km / 1.24 mi
AMIB0.4 km / 0.25 mi BRASKEM5.4 km / 3.36 mi DROGA RAIA2 km / 1.24 mi FIA1.3 km / 0.81 mi KLABIN2 km / 1.24 mi PIRELLI0.8 km / 0.5 mi REDE D'OR0.6 km / 0.37 mi SANTANDER1 km / 1 mi UNILEVER1.2 km / 0.75 mi VOTORANTIM1.8 km / 1.12 mi

Congress centre

ANHEMBI CONVENTION CENTER20 km / 12.43 mi CENTRO DE CONVENCOES IMIGRANTES49 km / 30.45 mi EXPO CENTER NORTE14 km / 8.7 mi EXPO TRANSAMERICA10 km / 6.21 mi VIA FUNCHAL CASA DE SHOWS1.9 km / 1.18 mi

Your meetings and events

The Mercure São Paulo Vila Olimpia hotel has a spacious, climate controlled, 2648-sq. ft. space to host your event. All rooms feature cutting-edge technology, have been fully renovated and are bathed in natural light. Free exclusive WIFI (50 MB).Whether for training sessions, team meetings or cocktails, our 6 rooms measure between 108 and 1528 sq. ft., accommodate up to 190 people and can be adapted as necessary. Exclusive space in the foyer reserved for coffee breaks and entertainment.An expert team is at your service to fulfill all your needs. Restaurant specializing in Italian cuisine and excellent service for coffee breaks, cocktails, lunches and "à la carte" dinners for events. On-site parking.

Mercure São Paulo Vila Olímpia Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SALA LÍBERO BADARÓ 10 m2 2 m 0 0 6 0 0
SALA BOA VISTA 13 m2 2 m 0 0 8 0 0
CO-ROOM 15 m2 2 m 0 0 8 0 0
SALA BERRINI 38 m2 2 m 34 18 18 22 10
SALA SÃO BENTO 42 m2 2 m 34 18 18 22 10
SALA FARIA LIMA 71 m2 2 m 80 30 26 48 25
SALA PAULISTA 71 m2 2 m 80 30 26 48 25
SALAS SÃO BENTO + BERRINI 81 m2 2 m 80 30 26 48 25
SALAS FARIA LIMA + PAULISTA 142 m2 2 m 190 44 52 90 50
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Lectern
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room
    • High speed transmission line
    • Slide projector
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

All our rooms are comfortable and feature laminate flooring, a desk, 32" LCD TV, safe and hair dryer. We offer four apartment categories and our exclusive Privilege room features special facilities.

  • 204 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 10 connecting rooms
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Baby bed
    • Direct dial telephone
    • High speed transmission line
    • Fax machine
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 9,289 reviews

Our guest reviews for
Mercure São Paulo Vila Olímpia Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,079 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Paula Families - 01/10/2019 AccorHotels review
« It was a great experience. »

I have chosen the hotel by the location and it was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paula, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emylli Ferraz Governanta Mercure Vila Olimpia

Carlos M. Business - 01/10/2019 AccorHotels review

My only disappointment was finding strands of hair on the bed. Otherwise everything else was up to standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos M., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Vila Olimpia Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We hope to see you again very soon. Emylli Ferraz Governanta Mercure Vila Olimpia

Luiz G. Business - 30/09/2019 AccorHotels review
« Nice room and infrastructure »

Overall it was a nice experience but the breakfast could be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emylli Ferraz Governanta Mercure Vila Olimpia

Chris P. Business - 28/09/2019 AccorHotels review
« Good business hotel »

This hotel is located in a nice neighbourhood with lots of great restaurants. The hotel itself is a little old but they must have painted my room recently. There was no door latch on my room. I guess it was removed to paint the door. My room was on the 24th floor and have a great view of the city especially at night. Reception was friendly and service in their restaurant was excellent. Breakfast was okay and the waiter although he spoke little English we go along very well. He was helpful when I asked for a cheese omelet. He selected cheese from the buffet and gave it to the chef in the kitchen. That was nice. Overall a good business hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher P., We very much appreciate your comments regarding your stay at the Mercure São Paulo Vila Olimpia Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emylli Ferraz Governanta Mercure Vila Olimpia

Anonymous Business - 28/09/2019 AccorHotels review
« Needs an lift »

Needs a lift, kind of old

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emylli Ferraz Governanta Mercure Vila Olimpia

Business - 25/09/2019 TripAdvisor review
« Good business hotel »

This hotel is located in a nice neighbourhood with lots of great restaurants. The hotel itself is a little old but they must have painted my room recently. There was no door latch on my room. I guess it was removed to paint the door. My room was on the 24th floor and have a great view of the city especially at night. Reception was friendly and service in their restaurant was excellent. Breakfast was okay and the waiter although he spoke little English we go along very well. He was helpful when I asked for a cheese omelet. He selected cheese from the buffet and gave it to the chef in the kitchen. That was nice. Overall a good business hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher Peitchinis, We very much appreciate your comments regarding your stay at the Mercure São Paulo Vila Olimpia Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Emylli Ferraz Governanta Mercure Vila Olimpia

Luke T. Business - 22/09/2019 AccorHotels review
« Poor Quality of Sleep »

My room was somewhat close to the Elevator. Every night, all I could hear was the ping, ping, ping of the Elevator. It was like having a 'wake-up alarm' on standby at all times! Horrible

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luke T., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Vila Olimpia Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Emylli Ferraz Governanta Mercure Vila Olimpia

Nei R. Families - 17/09/2019 AccorHotels review
« Convenient »

Hotel is good, clean and comfortable. Close to the personal appointment I had at the night. Reception Desk crew with the willingness to help but sometimes confused.

Our hotel has responded to the review
Our hotel has responded to the review

Sr. Nei, Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Mercure São Paulo Vila Olimpia Hotel. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Mercure desejam sempre prestar a melhor qualidade de serviço nas suas estadas. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Atenciosamente, Emylli Ferraz Governanta Mercure Vila Olimpia

Regina Z. Business - 05/09/2019 AccorHotels review

Very enjoying.

Our hotel has responded to the review
Our hotel has responded to the review

Sra. Regina Z., Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-la novamente em breve. Atenciosamente, Emylli Ferraz Governanta Mercure Vila Olimpia

Everton T. M. Families - 02/09/2019 AccorHotels review
« hotel excelente »

excelente

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Everton! Obrigada pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua hospedagem e esperamos vê-lo novamente em breve. Cordialmente, Ludmilla Leonor Panzette Coordenadora de Recepção Mercure Vila Olimpia

Raul Business - 26/08/2019 AccorHotels review
« Hope it was a rough week »

I had a 6 day stay in SP for Business, the Hotel Installations were good and new, the Breakfast was excellent and the Gym was good too. My discomfort with the hotel narrowed down to (i) The internet, it was off 3 days, which on a business hotel is terrible and what`s worst they didn't have a backup plan; (ii) The key card, every single day I had to go to the reception and remagnetize o reconfigure my card and; (iii) I had to ask the housekeeping to leave another hygiene kit after the second day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Vila Olimpia Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ludmilla Leonor Panzette Coordenadora de Recepção Mercure Vila Olimpia

Stefano C. S. Families - 12/08/2019 AccorHotels review
« Very good »

As always, the accommodations/ staff team have meet our expectations. However, the food was not so good as used to be (breakfast and lunch) and the WiFi was very bad.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emylli Ferraz Governanta Mercure Vila Olimpia

Florence Friends - 27/07/2019 AccorHotels review

I appreciate everything I strongly recommended

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Leonor Panzette Front Desk Manager Mercure Vila Olimpia

Antnee65 Business - 27/07/2019 AccorHotels review
« Very Nice Place to Stay »

Check In & Out were very easy. They responded well to questions and Housekeeping was very helpful too. Very nice breakfast buffet was provided. Very Nice Gym. Too Bad Pool was very cold! (Not Heated)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M.! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Leonor Panzette Front Desk Manager Mercure Vila Olimpia

Daniel H. Couples - 24/07/2019 AccorHotels review
« Terrible bedbugs »

The bedbugs totally ruined the Visit I can provide photos Went to the hospital twice. The bites got infected I would like to give you a copy of the two doctor visits along with the medication and photos of what happened from the bite

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr h.! Thanks for you concerns and sincere apologies for your experience in our hotel. We have provided all measures to remedy this situation, although our technician did not identify any signs of bedbugs. We moved all the furniture and made a very detailed inspection on bed and found nothing. Even, we have the building insect dedetization very often, each two months. Again, we really sorry about the happened and hope you come back, so we can improve your experience next time. Best Regards, Ludmilla Leonor Panzette Front Desk Manager Mercure SP Vila Olimpia

Sarah Families - 24/07/2019 AccorHotels review

Everyone was extremely helpful and attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sara, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Regards, Ludmilla Leonor Panzette Front Desk Manager Mercure Vila Olimpia

Business - 24/07/2019 TripAdvisor review
« Nice Stay »

Excellent service. The room is good, but I didn't like the bathroom very much (toilet seat lid didn't stand up and water temperature changes suddenly during shower). Restaurants, bars and markets close to the hotel. Berrini area close to the neighborhood. Gym and breakfast OK

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paula, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emylli Ferraz Governanta Mercure Vila Olimpia

Jorge Friends - 23/07/2019 AccorHotels review
« JW Convention »

I really enjoyed every single day staying at this hotel. Everyone was very friendly, especially the room service and breakfast staff. We can't thank you enough for hosting our international convention.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G.! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Leonor Panzette Front Desk Manager Mercure Vila Olimpia

Doug F. Business - 20/07/2019 AccorHotels review
« The check in and check out was fast and the breakfast was amazing. »

We were there to attend a religious convention. We didn’t have much time in the hotel itself. The breakfast was delicious. Staff was very friendly. Our only minor complaint was that the floor underneath our bed was very dirty. We ran out of toilet paper one night but within five minutes of calling the front desk it was delivered. Everything else was near perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay during the convention and hope to see you again very soon. We do apologize for the inconvenience about the cleanness and inform that we already take care. Regards, Ludmilla Leonor Panzette Front Desk Manager Mercure Vila Olimpia

Anonymous Families - 19/07/2019 AccorHotels review
« Amazing »

Staff was very helpful at all times.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emylli Ferraz Governanta Mercure Vila Olimpia

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