Hotel - Mercure São Paulo Vila Olímpia Hotel
Mercure Hotel Mercure Hotel

Mercure São Paulo Vila Olímpia Hotel

4.0/5 1,071 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Outdoor playground for children

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AMBEV CIA BRAS. DE BEBIDAS1.8 km / 1.12 mi BANCO SANTANDER1.9 km / 1.18 mi DISTRIB. SANTA CRUZ1.9 km / 1.18 mi ERNST & YOUNG1.7 km / 1.06 mi GVT1 km / 0.62 mi LUXOTTICA0.6 km / 0.37 mi RAIZEN1.2 km / 0.75 mi RENAULT1.3 km / 0.81 mi SEGURADORA AON1.8 km / 1.12 mi UNILEVER DO BRASIL2 km / 1.24 mi
AMIB0.4 km / 0.25 mi BRASKEM5.4 km / 3.36 mi DROGA RAIA2 km / 1.24 mi FIA1.3 km / 0.81 mi KLABIN2 km / 1.24 mi PIRELLI0.8 km / 0.5 mi REDE D'OR0.6 km / 0.37 mi SANTANDER1 km / 1 mi UNILEVER1.2 km / 0.75 mi VOTORANTIM1.8 km / 1.12 mi

Congress centre

ANHEMBI CONVENTION CENTER20 km / 12.43 mi CENTRO DE CONVENCOES IMIGRANTES49 km / 30.45 mi EXPO CENTER NORTE14 km / 8.7 mi EXPO TRANSAMERICA10 km / 6.21 mi VIA FUNCHAL CASA DE SHOWS1.9 km / 1.18 mi

Your meetings and events

The Mercure São Paulo Vila Olimpia hotel has a spacious, climate controlled, 2648-sq. ft. space to host your event. All rooms feature cutting-edge technology, have been fully renovated and are bathed in natural light. Free exclusive WIFI (50 MB).Whether for training sessions, team meetings or cocktails, our 6 rooms measure between 108 and 1528 sq. ft., accommodate up to 190 people and can be adapted as necessary. Exclusive space in the foyer reserved for coffee breaks and entertainment.An expert team is at your service to fulfill all your needs. Restaurant specializing in Italian cuisine and excellent service for coffee breaks, cocktails, lunches and "à la carte" dinners for events. On-site parking.

Mercure São Paulo Vila Olímpia Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SALA LÍBERO BADARÓ 10 m2 2 m 0 0 6 0 0
SALA BOA VISTA 13 m2 2 m 0 0 8 0 0
CO-ROOM 15 m2 2 m 0 0 8 0 0
SALA BERRINI 38 m2 2 m 34 18 18 22 10
SALA SÃO BENTO 42 m2 2 m 34 18 18 22 10
SALA FARIA LIMA 71 m2 2 m 80 30 26 48 25
SALA PAULISTA 71 m2 2 m 80 30 26 48 25
SALAS SÃO BENTO + BERRINI 81 m2 2 m 80 30 26 48 25
SALAS FARIA LIMA + PAULISTA 142 m2 2 m 190 44 52 90 50
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Lectern
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room
    • High speed transmission line
    • Slide projector
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

All our rooms are comfortable and feature laminate flooring, a desk, 32" LCD TV, safe and hair dryer. We offer four apartment categories and our exclusive Privilege room features special facilities.

  • 205 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 10 connecting rooms
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Baby bed
    • Direct dial telephone
    • High speed transmission line
    • Fax machine
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 9,057 reviews

Our guest reviews for
Mercure São Paulo Vila Olímpia Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,071 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Stefano C. S. Families - 12/08/2019 AccorHotels review
« Very good »

As always, the accommodations/ staff team have meet our expectations. However, the food was not so good as used to be (breakfast and lunch) and the WiFi was very bad.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emylli Ferraz Governanta Mercure Vila Olimpia

Florence Friends - 27/07/2019 AccorHotels review

I appreciate everything I strongly recommended

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Leonor Panzette Front Desk Manager Mercure Vila Olimpia

Antnee65 Business - 27/07/2019 AccorHotels review
« Very Nice Place to Stay »

Check In & Out were very easy. They responded well to questions and Housekeeping was very helpful too. Very nice breakfast buffet was provided. Very Nice Gym. Too Bad Pool was very cold! (Not Heated)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M.! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Leonor Panzette Front Desk Manager Mercure Vila Olimpia

Daniel H. Couples - 24/07/2019 AccorHotels review
« Terrible bedbugs »

The bedbugs totally ruined the Visit I can provide photos Went to the hospital twice. The bites got infected I would like to give you a copy of the two doctor visits along with the medication and photos of what happened from the bite

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr h.! Thanks for you concerns and sincere apologies for your experience in our hotel. We have provided all measures to remedy this situation, although our technician did not identify any signs of bedbugs. We moved all the furniture and made a very detailed inspection on bed and found nothing. Even, we have the building insect dedetization very often, each two months. Again, we really sorry about the happened and hope you come back, so we can improve your experience next time. Best Regards, Ludmilla Leonor Panzette Front Desk Manager Mercure SP Vila Olimpia

Sarah Families - 24/07/2019 AccorHotels review

Everyone was extremely helpful and attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sara, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Regards, Ludmilla Leonor Panzette Front Desk Manager Mercure Vila Olimpia

Business - 24/07/2019 TripAdvisor review
« Nice Stay »

Excellent service. The room is good, but I didn't like the bathroom very much (toilet seat lid didn't stand up and water temperature changes suddenly during shower). Restaurants, bars and markets close to the hotel. Berrini area close to the neighborhood. Gym and breakfast OK

Jorge Friends - 23/07/2019 AccorHotels review
« JW Convention »

I really enjoyed every single day staying at this hotel. Everyone was very friendly, especially the room service and breakfast staff. We can't thank you enough for hosting our international convention.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G.! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Leonor Panzette Front Desk Manager Mercure Vila Olimpia

Doug F. Business - 20/07/2019 AccorHotels review
« The check in and check out was fast and the breakfast was amazing. »

We were there to attend a religious convention. We didn’t have much time in the hotel itself. The breakfast was delicious. Staff was very friendly. Our only minor complaint was that the floor underneath our bed was very dirty. We ran out of toilet paper one night but within five minutes of calling the front desk it was delivered. Everything else was near perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay during the convention and hope to see you again very soon. We do apologize for the inconvenience about the cleanness and inform that we already take care. Regards, Ludmilla Leonor Panzette Front Desk Manager Mercure Vila Olimpia

Anonymous Families - 19/07/2019 AccorHotels review
« Amazing »

Staff was very helpful at all times.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emylli Ferraz Governanta Mercure Vila Olimpia

Victoria -. U. Families - 18/07/2019 AccorHotels review
« Beyond what expected »

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Leonor Panzette Front Desk Manager Mercure Vila Olimpia

Tanya M. Families - 18/07/2019 AccorHotels review

Friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M.! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Leonor Panzette Front Desk Manager Mercure Vila Olimpia

Lisa D. Families - 17/07/2019 AccorHotels review

The staff was accommodating and very kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Leonor Panzette Front Desk Manager Mercure Vila Olimpia

Fe Business - 08/07/2019 AccorHotels review
« Need restoration »

Bathroom is very small. The hotel needs restoration. The restaurant is too dark and needs light. The location is very good.

Our hotel has responded to the review
Our hotel has responded to the review

Sra. Fernanda, Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Mercure São Paulo Vila Olimpia Hotel. Avaliaremos as sugestões fornecidas em seu comentário para possível alteração. Mais uma vez, agradecemos os seus comentários. Emylli Ferraz Governanta Mercure Vila Olimpia

Mario Business - 03/07/2019 AccorHotels review
« Very good »

I stayed at the hotel during maintenance period so the score is not that high because of that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Leonor Panzette Coordenadora de Recepção Mercure Vila Olimpia

Stefano C. S. Families - 22/06/2019 AccorHotels review

It was ok this time but below expectations once compared with previous experiences

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Leonor Panzette Front Desk Manager Mercure Vila Olimpia

Rui Couples - 21/06/2019 AccorHotels review
« Good staff, average hotel, bad price »

Mercure is very reliable and safe, while the staff is very friendly and helpful! The hotel is quite pricy considering over 600 BRL for one night, given the bedroom (matress etc) are not bad, but not super exciting either. I would definitely stay there again because of the staff and the reliability, although i do not have a feeling that it is a fair price or that it's worth this prime hotel price. The AC was not working properly

Our hotel has responded to the review
Our hotel has responded to the review

Dear M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Leonor Panzette Front Desk Manager Mercure Vila Olimpia

Anonymous Business - 17/06/2019 AccorHotels review
« Very nice and relaxing »

Warm welcome, quick check-in, convenient stay, quick check-out

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Andreas! Agradecemos por ter dedicado seu tempo em nos avaliar. Muito gratificante saber que ficou satisfeito. Compartilharemos seus comentários com toda equipe. Volte sempre! Cordialmente, Ludmilla Leonor Panzette Coordenadora de Recepção Mercure Vila Olimpia

Ian S. Business - 16/06/2019 AccorHotels review
« Nice room, lovely bed, just needed coffee in the room »

Clean tidy room, nice comfy bed, lovely staff, I would of like coffee in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S.! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Leonor Panzette Coordenadora de Recepção Mercure Vila Olimpia

Leandro F. Couples - 11/06/2019 AccorHotels review
« Pratica »

Pratica rapida e objetiva

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Leandro! Obrigada pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua hospedagem. Analisamos criteriosamente todas as avaliações para que junto aos nossos hóspedes possamos melhorar ainda mais nossos serviços. Esperamos vê-lo novamente em breve. Cordialmente, Ludmilla Leonor Panzette Coordenadora de Recepção Mercure Vila Olimpia

Fernando E. Business - 10/06/2019 AccorHotels review
« Dissapointing »

Very dissapointed with the facilities and the services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fernando E., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Vila Olimpia Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ludmilla Leonor Panzette Coordenadora de Recepção Mercure Vila Olimpia

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