Hotel - Novotel Sevilla
Novotel Hotel Novotel Hotel

Novotel Sevilla Hotel

4.0/5 263 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 20  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Seasonal swimming pool
  • Fitness centre
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Clay tennis court  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 - 23:00
    • Opening hours : Week-end 06:30 - 23:00

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ABENGOA0.5 km / 0.31 mi AXA SEGUROS0.5 km / 0.31 mi GRUPO VIPS0.1 km / 0.06 mi INDITEX0.1 km / 0.06 mi RENAULT15 km / 9.32 mi SIDERURGICA SEVILLANA6 km / 3.73 mi VODAFONE1.5 km / 0.93 mi
AIMCRA2 km / 1.24 mi EADS CASA15 km / 9.32 mi HIDRAL5 km / 3.11 mi MANGO0.1 km / 0.06 mi SALVADOR RUS0.3 km / 0.19 mi TELEFONICA0.7 km / 0.43 mi

Congress centre

FIBES5 km / 3.11 mi

Exhibition and convention centre

FIBES5 km / 3.11 mi

Exhibition centre

FIBES5 km / 3.11 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Novotel Sevilla Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Olivo 50 m2 5 m 50 20 24 30 44
Laurel 75 m2 5 m 80 28 36 50 60
Romero 75 m2 5 m 80 28 36 50 60
Tomillo 75 m2 5 m 80 28 36 50 60
    • Screen
    • Flipchart
    • Soundproof
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 171 rooms

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 5,618 reviews

Our guest reviews for
Novotel Sevilla

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 263 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Family - 18/06/2019 TripAdvisor review
« Excellent hotel in Seville »

We booked a suite for family of 4 people during our stay in Seville in June 2019. We were upgraded to 2 adjoining family double rooms with no extra cost because our suite was under renovation. It was a pleasant surprise. We were extremely happy as we have more spaces and extra one toilet. The rooms were clean and the beds were comfortable . All the hotel receptionist staff especially Miss Nieve was very friendly and helpful. The breakfast spread was good. Although the hotel is one and half kilometre away from the main tourist attractions, it is conveniently located with lots is amnesties around. We decided to check out the normal timing. I was supprised that the hotel refunded me the late-check out fee without asking. It was a nice gesture that I would continue stay in Novotel hotel whenever I am overseas. Indeed our family just came from staying in novetel Barcelona city before arriving in Seville. Furthermore we going to stay in the same Novotel in Barcelona after leaving Seville before flying back to our home country.

Mike S. Couples - 13/06/2019 AccorHotels certified review
« Seville in the heat »

Very relaxing in a beautiful city

Martyn P. Couples - 11/06/2019 AccorHotels certified review

Nice size room, comfortable bed with extra pillows if needed. Friendly staff. Parking available in street don’t need to pay for hotel parking. Lifts very slow because 1 out of order. Overall, very pleased with hotel.

Gabriele F. Couples - 10/06/2019 AccorHotels certified review
« Feeling at home »

Even if my reserved room was not available , the staff provided a renewed room and provided a 50 eur discount per day. I got noticed of the change only a few days before check in, next time a few weeks will be better. For my birthday I found in the room a piece of cake and greetings. Really appreciated . All services were aligned with expectations. Thanks for the time spent in Siviglia.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gabriele, Thank you for taking the time to answer our survey following your stay at Novotel Sevilla. Your positive feedback is very much appreciated and we are glad you enjoyed your stay and our services, and also the special attention for your birthday. The junior suite was not available for your stay due to to renovation works that were delayed and we are really sorry for that. But we are glad that you appreciated the proposed solution and your Deluxe room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florence Saje In Charge of Quality Novotel Sevilla

Elizabeth Solo - 09/06/2019 AccorHotels certified review
« Ultra modern hotel with pool near city center and metro. »

A little bit surprised at first at not having a reception, but the friendly faces running the check in and out were great. Very helpful young staff that know their job with a smile !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth, Thank you for taking the time to tell us about your experience at the Novotel Sevilla. It is always a pleasure to receive positive feedback and I am glad that you appreciated the hospitality and helpfulness of our staff. I will share your comments with them. It means so much to our team to hear a review like yours. We will also take into consideretion your comment regarding the quality of service at breakfast in order to improve our guests' experience and become better. Thank you again for sharing your experience, and we look forward to welcoming you back soon to Novotel Sevilla. Sincerely, Florence Saje In Charge of Quality Novotel Sevilla

Ray Business - 07/06/2019 AccorHotels certified review
« Dr »

Goodfora meeting

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ray, Thank you for taking the time to answer our survey following your recent stay at Novotel Sevilla. It is always a pleasure to receive positive feedback and I am very pleased to read that you had a good stay and that you have enjoyed our facilities and services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florence Saje In Charge of Quality Novotel Sevilla

Gerald Families - 04/06/2019 AccorHotels certified review
« Top Hotel, as known a little outside the city directly at the stadium »

Friendly staff, very good rooms, perfect stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerald, Thank you for staying at Novotel Sevilla on your recent visit to Seville and for answering our survey. It is always a pleasure to receive positive feedback and we are happy to know that you had a perfect stay and that you especially appreciated your room and the friendliness of our staff. Your kind words validate our efforts and they are extremely important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florence Saje In Charge of Quality Novotel Sevilla

Couples - 30/05/2019 TripAdvisor review
« Worst Accor Experience »

This hotel is not befitting Novotel status. The room - supposedly ‘executive’ - was shabby and outdated and the service was second class. There is no ‘meet and greet’ at the door and only a small sign on the lift to advise that Reception is on level 1 and no assistance with luggage. Raising concerns on check-out met with an aggressive response. Overall, it was the worst Accor experience we have ever had.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for sharing your experience. I am deeply sorry to read your disappointment about your stay at Novotel Sevilla. At Novotel, we strive to provide a superior service experience for every customer; therefore your opinion is very important to us. I am sincerely sorry knowing that some of your expectations were not met and that you were not attended by our reception staff with the customer level service that you deserve. Novotel is strongly focused on the Passion for Service and we daily take care and follow up about this important aspect. We do apologize for having failed you and I would like to inform you that your issue has already been discussed with our team. Rest assured that everything you reported will be reviewed in order to improve our service. We look forward to better meeting your expectations upon your next stay. Sincerely,

Phillip J. Couples - 24/05/2019 AccorHotels certified review
« quality hotel in easy reach of Seville historic centre »

We had an executive room at 7th floor level. The rooftop swimming pool was superb, the room was large and comfortable and the breakfasts were more than adequate. Staff were welcoming and helpful, the hotel is about 500 M from the Metro system with easy access to the historic centre of Seville. Altogether a superb visit to Seville.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phillip, Thank you for staying at Novotel Sevilla on your recent visit to Seville. I appreciate the time you took to share your comments regarding your stay. It is always a pleasure to receive positive feedback and I do appreciate all the great comments about the room, our breakfast and location. Thank you also for your mention about the helpfulness and the hospitality of our team members. Your kind words validate our efforts and they are extremely important to us. We hope you will visit us again. Sincerely, Florence Saje In Charge of Quality Novotel Sevilla

Anonymous Business - 20/05/2019 AccorHotels certified review

Rooms are very nice, personal was very friendly. Breakfast doesn`t have a great variety and you have very long waiting times, especially for coffee.

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Sevilla, Thank you for taking the time to tell us about your experience at the Novotel Sevilla. I am glad to read that you appreciated the quality of the room and also the friendliness of our team members. Please be sure that I have already shared your king words with the team. But I am sorry that your breakfast experience was not up to your expectations. I have transmitted your comment to our F&B manager; for sure we will take your comment as a great oppportunity to enhance our organization. For your next stay, please do not hesitate to share your experience with the team, they are always eager to assist guests and make everyone’s stay as enjoyable as possible. We look forward to better meeting your expectations upon your next stay. Sincerely, Florence Saje In charge of Quality Novotel Sevilla

Business - 16/05/2019 TripAdvisor review
« Sub-Standard of Novotel »

Check in process was poor, didn't even recognise the customers. Check out was relatively ok. The front desk didn't even understand the benefit of Accor Platinum member. The room is standard and amenities are limited; and water is not complimentary, you need to pay.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to share your experience on Tripadvisor. We are deeply sorry to read your disappointment about your stay at Novotel Sevilla. With reference to your feedback, we would like to express our sincerest apologies if you have encountered some challenges that have affected your opinion in our services. All our team members at reception are aware about our LeClub Accorhotels loyalty program and benefits; please rest assured that everything you reported will be reviewed in order to improve our service. We hope you will try again our services in order to have the opportunity to revalue the experience. Sincerely, Florence S. In Charge of Quality Novotel Sevilla

Anonymous Couples - 13/05/2019 AccorHotels certified review
« Clean & functional »

Good clean room with comfortable bed. Good breakfast. Distracted staff at check in - didn’t get the stay off to best start.

Anonymous Couples - 13/05/2019 AccorHotels certified review
« Very good »

Room clean and tidy, breakfast very good, staff very pleasant. Only down side could do with more milk sachets two is not enough.

Marc Couples - 13/05/2019 AccorHotels certified review
« As expected »

All good except lower floor noisy with late night guests

Jim H Couples - 12/05/2019 TripAdvisor review
« Jerez MotoGP »

Stayed at the Novotel Sevilla & travelled by train(1 hour) to Jerez for qualifying & raceday. Next door to Sevilla FC ground where we also took in a match. Good hotel in a great location, will visit again.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for your review of our hotel. It is really important for us to hear your feedback and it is good to know that you had an overall good experience in Novotel Sevilla while attending the Jerez MotoGP race. We hope you will visit us again. Sincerely, Florence S. In Charge of Quality Novotel Sevilla

Angelo V. Solo - 10/05/2019 AccorHotels certified review
« Great stay in Sevilla »

Novotel Sevilla is close enough to the city center (10 minutes walk), and yet in a quiet area outside the most touristic areas. My room was excellent: comfortable bed, ample room, very good bathroom, and I had a view on the football stadium. Breakfast was outstanding, with many, many good choices. I suggest to have breakfast before 9:15am, since after this time there were long waiting lines. Service was very good, and staff was very helpful and friendly. At Novotel Sevilla they decided to do without the usual reception area, and they have a reduced corner for check-in/out and to interact with the staff. I did not particularly appreciate this decision to eliminate the standard reception, the way they set it up often caused waiting lines (I mean, longer lines than with a standard reception).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angelo, Thank you for taking the time to tell us about your experience at the Novotel Sevilla. Your positive feedback is very much appreciated and we are glad you enjoyed your stay, especially the quietness and comfort of your room and also the quality of breakfast. We take also note about your comment concerning the new welcoming area and we are sorry it did not reach all your expectations. Your feedback is very helpful for us in order to improve our services, so please be sure that we will take it into consideration to improve our guests' experience and become better. We hope we will have the chance to welcome you again. Sincerely, Florence Saje In Charge of Quality Novotel Sevilla

Solo travel - 10/05/2019 TripAdvisor review
« A few nights in Sevilla »

Novotel Sevilla is close enough to the city center (10 minutes walk), and yet in a quiet area outside the most touristic areas. My room was excellent: comfortable bed, ample room, very good bathroom, and I had a view on the football stadium. Breakfast was outstanding, with many, many good choices. I suggest to have breakfast before 9:15am, since after this time there were long waiting lines. Service was very good, and staff was very helpful and friendly. At Novotel Sevilla they decided to do without the usual reception area, and they have a reduced corner for check-in/out and to interact with the staff. I did not particularly appreciate this decision to eliminate the standard reception, the way they set it up often caused waiting lines (I mean, longer lines than with a standard reception.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for staying at Novotel Sevilla on your recent visit to Seville. It is always a pleasure to receive positive feedback and we do appreciate all the great comments about our location, the room and our breakfast. Thank you also for your mention about the hotel staff. Your kind words validate our efforts and they are extremely important to us. We take also note about your comment concerning the new welcoming area and we are sorry it did not reach all your expectations. Your feedback is very helpful for us in order to improve our services, so please be sure that we will take it into consideration to improve our guests' experience and become better. We hope we will have the chance to welcome you again. Sincerely, Florence S. In Charge of Quality Novotel Sevilla

Donna A. Business - 07/05/2019 AccorHotels certified review
« Business travel »

Great location. Sad that the pool was not open nor the pool deck if the pool itself is not open

The H. Families - 06/05/2019 AccorHotels certified review
« Great stay »

The hotel was conveniently located just on the outskirts of the city which was perfect for us. The staff were helpful and check in efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Sevilla! Thank you for taking the time to tell us about your experience at the Novotel Sevilla. It is always a pleasure to receive positive feedback and I am glad to read that you and your family had a great stay with us. Thank you for your mention to the hotel staff. I have already shared your kind words with them. It means so much to our team to hear a review like yours. We hope you will visit us again. Sincerely, Florence Saje In Charge of Quality Novotel Sevilla

F C. Families - 05/05/2019 AccorHotels certified review
« Not as we'd hoped. »

We could not check in when we got to the hotel. We then waited forever for a lift. The lift situation was a joke. It was not clear that you would not be able to sunbathe on the roof (even though the pool was closed) it was all shut off. There was no outside space. Our daughter's bed had a slat missing. Maid service was good. It was quiet at night and the room was dark. The memory foam on the bed was annoying.

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