Hotel - Novotel Porto Alegre Tres Figueiras
Novotel Hotel Novotel Hotel

Novotel Porto Alegre Tres Figueiras Hotel

4.0/5 813 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Kids' Club for children aged 0 to 12 years
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Kids' Club for children aged 0 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 11 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

CASV EAU0.1 km / 0.06 mi

Congress centre

FIERGS CONVENTION CENTER7.7 km / 4.78 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Porto Alegre Tres Figueiras Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ALEGRETE 26 m2 2 m 20 12 0 9 0
SOLEDADE 26 m2 2 m 0 0 11 0 0
CARLOS GOMES 32 m2 2 m 0 0 16 0 0
GRAMADO 1 41 m2 2 m 40 15 0 18 0
GRAMADO 2 41 m2 2 m 40 15 0 18 0
GRAMADO 1+2 82 m2 2 m 80 25 0 40 40
PORTO ALEGRE 2 88 m2 3 m 100 30 0 60 36
PORTO ALEGRE 3 88 m2 3 m 100 30 0 60 36
PORTO ALEGRE 1 176 m2 3 m 220 50 0 110 100
PORTO ALEGRE 2+3 176 m2 3 m 220 50 0 110 100
PORTO ALEGRE 1+2+3 352 m2 3 m 450 100 0 220 220
    • Audio and video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 126 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 98 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Bouquet TV Canal+ and Canalsat
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Bidet
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 6,592 reviews

Our guest reviews for
Novotel Porto Alegre Tres Figueiras

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 813 reviews
Daniel Business - 03/09/2019 AccorHotels review
« Good service »

Always a good service provided by staff.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Daniel, Muito obrigado por avaliar nossos serviços. Ficamos muito felizes que tenha apreciado sua hospedagem conosco. Atenciosamente, Rosmeri Melchior Gerente Geral / General Manager Novotel Porto Alegre Três Figueiras h3…

Lilou L. Business - 31/08/2019 AccorHotels review
« Several issues »

First of all I had to go three times from my room to the front desk because I could not open the door. The problem was with the reader I could not connect to the WiFi with my Ipad and IPhone. I was very frustrated because I had some work to do and nothing happen even after talking to the front desk

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon Dear Ms. L., Thank you so much for sharing your experience with us. At Novotel Três Figueiras we always aim to provide the best experience for our guests. Accept my sincerest apologies for our services not meeting your expectations. We will work on your feedback to correct such points of attention. Many thanks for the clarification and opportunity for improvement. We look forward to a new opportunity to host you. Sincerely, Rosmeri Melchior General Manager Novotel Porto Alegre Three Figueiras h3…

Luis M. Business - 22/08/2019 AccorHotels review
« Excelent attention »

Evereything as expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luis, Thanks for trust our services. We were very happy that you enjoyed your stay with us. Regards, Rosmeri Melchior General Manager Novotel Porto Alegre Três Figueiras h3…

Antonio Business - 19/08/2019 AccorHotels review
« Lack of some services »

Impessoal check in , bathroom was not ok and internet is horrible

Our hotel has responded to the review
Our hotel has responded to the review

Boa tarde Sr. Antonio, Muito obrigado por compartilhar sua experiência conosco. No Novotel Três Figueiras temos sempre como objetivo proporcionar a melhor experiência a nossos hospedes. Aceite minhas mais sinceras desculpas por nossos serviços não atenderem vossas expectativas. Trabalharemos em cima do seu feedback para corrigirmos tais pontos de atenção. Muito obrigado pelos esclarecimentos e oportunidade de melhoria. Aguardamos uma nova oportunidade de hospeda-lo. Cordialmente, Rosmeri Melchior Gerente Geral / General Manager Novotel Porto Alegre Três Figueiras h3…

Anonymous Business - 14/08/2019 AccorHotels review
« low quality, low quality service »

The hotel corridors smell bad, and the room bathroom is terrible as well. I got an extra blanked on the closet and it was full of cigarette burns and holes. Asked for a meal at night and the food was terrible. when I asked about simple things like mayo, the person said they did not have (and in the end they delivered). asked also for a glass of ice and didn't delivered. Basic things a hotel must have, in my opinion.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon Mr. Joao, Thank you so much for sharing your experience with us. At Novotel Três Figueiras we always aim to provide the best experience for our guests. Accept my sincerest apologies for our services not meeting your expectations. We will work on your feedback to correct such points of attention. Many thanks for the clarification and opportunity for improvement. We look forward to a new opportunity to host you. Sincerely, Rosmeri Melchior General Manager Novotel Porto Alegre Three Figueiras h3…

Ak Business - 11/08/2019 AccorHotels review

Very poor internet / old toilets

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon! Thank you so much for sharing your experience with us. At Novotel Três Figueiras we always aim to provide the best experience for our guests. Accept my sincerest apologies for our services not meeting your expectations. We will work on your feedback to correct such points of attention. Many thanks for the clarification and opportunity for improvement. We look forward to a new opportunity to host you. Sincerely, Rosmeri Melchior General Manager Novotel Porto Alegre Three Figueiras h3…

Business - 23/07/2019 TripAdvisor review
« My hosting at the Novotel, Três Figueiras, Porto Alegre, Brazil »

I had a great experience at Novotel because the hotel is very well located in the center of Porto Alegre, the hotel facilities, including the apartment, are very clean and the service of the staff is exemplary!

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon! Thank you so much for sharing your experience with us. At Novotel Três Figueiras we always aim to provide the best experience for our guests. It is gratifying to receive your recognition. Your satisfaction is the best reward for our employees who work daily to provide you with impeccable service. We look forward to another visit soon! Sincerely, Rosmeri Melchior

Luciana Families - 10/07/2019 AccorHotels review
« Bad experience »

I stayed at Novotel 3 Figueiras for 3 nights. It was a cold weekend and the hotel is mot prepared for that. The air con didn’t work properly during my stay, we complained and the maintenance tried to fixed it with no success. I am a gold card accor membership and this was the worst Novotel, rather stay at a ibis next time.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon Ms. Luciana, Thank you very much for sharing your experience with us. At Novotel Três Figueiras, you will have the opportunity to know more about your accommodations. Please accept my sincere apologies for our services that do not meet your expectations. We will work on your feedback to set up such points of attention. Thank you for the clarifications and opportunity for improvement. We look forward to a new opportunity to host you. Sincerely, Rosmeri Melchior General Manager / General Manager Novotel Porto Alegre Tres Figueiras h3…

Anonymous Business - 03/07/2019 AccorHotels review
« Disappointed »

This novotel is inferior, compared with other novotel hotels that I had stayed at Rio de Janeiro, Curitiba and Salvador. Room was not cozy and seems to be cleaned and organized in a rush. Minibar was empty,

Our hotel has responded to the review
Our hotel has responded to the review

Boa tarde Sra. Lívia, Muito obrigado por compartilhar sua experiência conosco. No Novotel Três Figueiras temos sempre como objetivo proporcionar a melhor experiência a nossos hospedes. Aceite minhas mais sinceras desculpas por nossos serviços não atenderem vossas expectativas. Trabalharemos em cima do seu feedback para corrigirmos tais pontos de atenção. Muito obrigado pelos esclarecimentos e oportunidade de melhoria. Aguardamos uma nova oportunidade de hospeda-lo. Cordialmente, Rosmeri Melchior Gerente Geral / General Manager Novotel Porto Alegre Três Figueiras h3…

Lucas P. Couples - 02/07/2019 AccorHotels review
« The worse hotel I ever stayed in my whole life »

I had the worse experience I ever had in a hotel j. My whole life . The ac was not working , the room was hot as hell . The whole night was a Lot noise, I felt like I was sleeping in a construction. And early in the morning people start to move beds on te floor above mine . My wife is pregnant and couldn’t sleep at all . You guys must be ashamed of this hotel .

Our hotel has responded to the review
Our hotel has responded to the review

Boa tarde Sr. Lucas. Primeiramente gostaria de agradecer por nos contar sobre sua experiência no Novotel Porto Alegre Três Figueiras. Lamentamos muito não termos correspondido ás suas expectativas, por favor, deixe-me apresentar minhas mais sinceras desculpas. Informo que este tipo de situação não faz parte dos padrões de atendimento da rede Novotel, para tanto já tomamos as devidas providências para que este tipo de fato não volte a ocorrer em nossa unidade. Agradecemos novamente seus comentários e esperamos tê-lo conosco em sua próxima viagem a Porto Alegre. Cordialmente, Rosmeri Melchior Gerente Geral / General Manager Novotel Porto Alegre Três Figueiras h3…

Murilo Families - 30/06/2019 AccorHotels review
« Not good »

I really like use NOVOTEL hotel, because is one of the best hotels in The world, but, my experience was terrible. First, my room did not clean, and I was with my son sick, I have to wait At The car The front Hotel, After that, in The night I ask for room service, and for my surprise, The front desk told me that Had finished all kinds of food, really, Novotel did not have BREAD. Bad experience.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon Mr. Murilo, Thank you very much for sharing your experience with us. At Novotel Três Figueiras we always aim to provide the best experience for our guests. Please accept my sincere apologies that our services do not meet your expectations. We will work on your feedback to correct these points of attention. Thank you for the clarifications and opportunity for improvement. We look forward to a new opportunity to host you. Sincerely, Rosmeri Melchior General Manager / General Manager Novotel Porto Alegre Tres Figueiras h3…

Pk Business - 30/06/2019 AccorHotels review
« Friendly staff but negligent service from housekeeping »

No room-service menu in the room on arrival, and an empty mini-bar fridge on arrival -- great thing to find when you arrive at 9pm and have a phone meeting in 1 hour and are hungry; cold in the room (~15C) even when adjusting thermostat to 30C, fan just blows cold air. Front desk said heat works only when outside temperature is 5C or less!, and that night is was 10C outside, so no heat! This is just stupid. If you want to cut costs do it in a way that does not reduce the value of my stay on essential things. Your staff was friendly but obviously the hotel management is incompetent does not understand the first thing about essential services that a guest expects when he pays for a room. I have never been a fan of Novotel (stayed at a few in Europe) but will definitely never stay at another one in Brazil.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon Mr. Peter, Thank you very much for sharing your experience with us. At Novotel Três Figueiras we always aim to provide the best experience for our guests. Please accept my sincere apologies that our services do not meet your expectations. We will work on your feedback to correct these points of attention. Thank you for the clarifications and opportunity for improvement. We look forward to a new opportunity to host you. Sincerely, Rosmeri Melchior General Manager / General Manager Novotel Porto Alegre Tres Figueiras h3…

Tomas Business - 06/06/2019 AccorHotels review
« Confortable »

The internet could be better.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, Thank you very much for sharing your experience with us. At Novotel Três Figueiras we always aim to provide the best experience for our guests. Please accept my sincere apologies that our services do not meet your expectations. We will work on your feedback to correct these points of attention. Thank you for the clarifications and opportunity for improvement. We look forward to a new opportunity to host you. Sincerely, Rosmeri Melchior General Manager / General Manager Novotel Porto Alegre Tres Figueiras h3…

O. Business - 31/05/2019 AccorHotels review

The recepcionist is a talent but the wifi environment and bathroom instalation was bad.

Yi Business - 16/05/2019 AccorHotels review
« The shower was amazingly good. Very strong water. »

The shower was amazingly good. Very strong water. The food wasn't so impressive but ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yi Z., We very much appreciate your comments regarding your stay at the Novotel Porto Alegre Tres Figueiras. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosmari Melchior Gerente Geral / General Manager Novotel Porto Alegre Três Figueiras h3…

Anonymous Business - 29/04/2019 AccorHotels review
« They didn't clean my room. »

They didn't clean my room during my stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Renan, Thank you very much for sharing your experience with us. At Novotel Três Figueiras we always aim to provide the best experience for our guests. Please accept my sincere apologies that our services do not meet your expectations. We will work on your feedback to correct these points of attention. Thank you for the clarifications and opportunity for improvement. We look forward to a new opportunity to host you. Sincerely, Rosmeri Melchior General Manager / General Manager Novotel Porto Alegre Tres Figueiras h3…

Estefanía Business - 19/04/2019 AccorHotels review

It was good. The only problem was the 3 beds in a room of one person.

Our hotel has responded to the review
Our hotel has responded to the review

Boa tarde Sra. Estefania, Muito obrigado por compartilhar sua experiência conosco. No Novotel Três Figueiras temos sempre como objetivo proporcionar a melhor experiência a nossos hospedes. É gratificante receber vosso reconhecimento. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Aguardamos uma nova visita em breve! Cordialmente, Rosmeri Melchior Gerente Geral / General Manager Novotel Porto Alegre Três Figueiras h3…

Bruno G. Business - 19/04/2019 AccorHotels review
« Good but could be better »

Clogged toilet and sink, no iron in the room

Our hotel has responded to the review
Our hotel has responded to the review

Boa tarde Sr. Bruno, Muito obrigado por compartilhar sua experiência conosco. No Novotel Três Figueiras temos sempre como objetivo proporcionar a melhor experiência a nossos hospedes. É gratificante receber vosso reconhecimento. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Aguardamos uma nova visita em breve! Cordialmente, Rosmeri Melchior Gerente Geral / General Manager Novotel Porto Alegre Três Figueiras h3…

Mario G. Business - 15/04/2019 AccorHotels review
« It's was OK but not great »

Rooms were not super good, bed was not very comfortable, Air conditioning didn't cool the room (It didn't seem to work correctly) and Internet connection was really bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mario, Thank you very much for sharing your experience with us. At Novotel Três Figueiras, you will have the opportunity to know more about your accommodations. Please accept my sincere apologies for our services that do not meet your expectations. We will work on your feedback to set up such points of attention. Thank you for the clarifications and opportunity for improvement. We look forward to a new opportunity to host you. Sincerely, Rosmeri Melchior General Manager / General Manager Novotel Porto Alegre Tres Figueiras h3…

Anonymous Business - 15/04/2019 AccorHotels review
« Really big meh »

You need to improve breakfast and WC water pressure. Wi-Fi is super slow and unstable. TV does not allow to plug in any device.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon Mr. Salomon, Thank you very much for sharing your experience with us. At Novotel Três Figueiras, you will have the opportunity to know more about your accommodations. Please accept my sincere apologies for our services that do not meet your expectations. We will work on your feedback to set up such points of attention. Thank you for the clarifications and opportunity for improvement. We look forward to a new opportunity to host you. Sincerely, Rosmeri Melchior General Manager / General Manager Novotel Porto Alegre Tres Figueiras h3…

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