Hotel - ibis Ribeirão Preto Shopping
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Ribeirão Preto Shopping Hotel

3.5/5 1,339 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Valet parking
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • One dog weighing up to 22 lbs (15 kg) is allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Laundry
    • Dry cleaning / Ironing (Nearby)
    • Ironing room
  • Room for hearing impaired guests

Leisure and activities

  • Fitness centre
  • Other sports activities
    • Billiards/Snooker
    • Jogging track

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

BAYER0 km / 0 mi CENTRO EMPRESARIAL2 km / 1 mi LAGOA DA SERRA30 km / 18 mi SYNGENTA2 km / 1 mi USINA SANTO ANTONIO30 km / 18 mi
CARREFOUR0 km / 0 mi JOHN DEER0 km / 0 mi RIBEIRAO SHOPPING0 km / 0 mi USINA SANTA ELISA30 km / 18 mi

Your meetings and events

ibis Ribeirão Preto Shopping Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TEATRO ARENA 70 m2 4 m 0 35 60 50 0
    • Screen
    • Flipchart
    • Soundproof
    • Meeting room
    • Audio and video equipment
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 144 rooms

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 6,760 reviews

Our guest reviews for
ibis Ribeirão Preto Shopping

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,339 reviews
Graham T. Business - 14/05/2019 AccorHotels certified review
« Graham T. »

All was very good for AGRISHOW week.

Antonio J. A. Couples - 22/04/2019 AccorHotels certified review

O cafe

Mrs M. Z. Business - 14/03/2019 AccorHotels certified review
« The hotel is poorly maintained, rude staff. »

*First day of my stay, without warning from the hotel, the water was shut off. I was ready for shower, and there was no water. I had to call the front desk to hear that they were finding out what happened. I had just arrived from a 26 hours trip. I did not receive any hotel apologies, or offer to reimburse payment. *On the second day, I was awake with a woman screaming, next door, some guy was struggling her. I had to call for help again; however, they did not immediately called the police. Two staff members came upstairs than called the police. Four police officers come to the hotel, lots of arrests and noise. I was shaking absolutely afraid for my own life due to the disturbed situation, It seems the hotel let prostitution in. Again no apologies, or money back for my disturbing night. *Following day, I arrived by 7PM, and the housekeepers did not clean the rooms on my floor. No apologies, the front desk employee came to make the bed. That shows absolutely lack of management and organization. *Following day, I left and had to come back to pick up important documents. The front desk female employee (long black hair), did not allow me to go back to my room, unless I would give her my credit card to pay for the rest of my stay. Even though I had made reservations and payed with the same credit card, I told her I was in a hurry to get the same credit card number as the days before. She said if a nasty arrogant way "The machine won't work to make you a new key." I had to go back to my car, get my purse, my credit card and give to the lady. Since I had had enough bad experience with this hotel, I told her to cancel the rest of my stay, and changed hotels. I will NEVER go back to this place, and I will NOT recommend to anyone. This letter will be followed to Ibis Headquarters too.

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Marta , Boa tarde. Agradecemos por nos contar sua experiência no Ibis Ribeirão Preto Shopping . Sentimos muito não ter correspondido suas expectativas. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Iremos tomar medidas apropriadas para lidar com os problemas e prevenir futuras ocorrências. Atenciosamente, Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping

David Couples - 23/02/2019 AccorHotels certified review
« Aceitavel »

Normal, aceitavel

Our hotel has responded to the review
Our hotel has responded to the review

Prezado David, Agradecemos por nos contar sobre sua experiência . Sentimos muito não ter correspondido plenamente suas expectativas. Seria muito importante para nós sabermos o que podemos fazer melhor em sua próxima estada conosco . Atenciosamente, Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping

Ana Z. Friends - 08/02/2019 AccorHotels certified review
« Short visit but they messed up with my car »

They left my car out in the sun light

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Ana, Agradecemos por nos contar sobre sua experiência. Sentimos muito não ter correspondido às suas expectativas. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para lidar com o problema e prevenir futuras ocorrências. Agradecemos novamente por nos informar sobre sua experiência. Sinceramente, Marcelo Modesto Gerente Geral ibis Ribeirão Shopping

Marcello L. Couples - 15/01/2019 AccorHotels certified review

Very good place for staying. This hotel is right inside the shopping center. There are meny options for your leisure time.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado, Agradecemos por nos contar sobre sua experiência no Hotel Ibis Ribeirão Shopping. Ficamos felizes em saber que correu tudo bem com sua hospedagem. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Agradecemos novamente por nos informar sobre sua experiência. Sinceramente, Marcelo Modesto Gerente Geral ibis Ribeirão Shopping

Isabella Business - 06/12/2018 AccorHotels certified review
« delightful »

It was a great experience, i just believe that the breakfast should be better, there is few options

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Isabella, Boa tarde. Agradecemos por compartilhar sua experiência no Ibis Ribeirão Preto Shopping. Eu e minha equipe ficamos felizes em saber que correu tudo bem com sua hospedagem. Esperamos vê-la novamente em breve. Atenciosamente, Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping

Alison D. Families - 20/11/2018 AccorHotels certified review
« Very small accommodation »

The overall experience was pretty fine, but the room was too small.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Alison, Boa tarde. Agradecemos por compartilhar sua experiência no Ibis Ribeirão Preto Shopping. Eu e minha equipe ficamos felizes em saber que correu tudo bem com sua hospedagem. Esperamos vê-lo novamente em breve. Atenciosamente, Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping

Sérgio D. A. Business - 17/11/2018 AccorHotels certified review
« The accommodation was very good. Just I did not like the empty fridge »

The bed was ok and The shower as well. Like I said: The concern did not tell me about the empty fridge. I had to get down to take a bottle of water.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sergio, Bom dia. Agradecemos por compartilhar sua experiência no Ibis Ribeirão Preto Shopping. Eu e minha equipe ficamos felizes em saber que correu tudo bem com sua hospedagem. Esperamos vê-lo novamente em breve. Atenciosamente, Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping

Fabio B. Business - 13/11/2018 AccorHotels certified review
« satisfatorio »

boa

Our hotel has responded to the review
Our hotel has responded to the review

Olá Fabio, Bom dia. Que ótimo que voce tenha gostado da sua hospedagem. Eu e minha equipe ficamos muito contentes. Esperamos reve-lo em seu retorno a Ribeirão Preto. Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping

Eugênio D. C. G. Business - 03/11/2018 AccorHotels certified review
« Amazingly good »

Very nice place comfortable clean

Our hotel has responded to the review
Our hotel has responded to the review

Olá Eugenio, Boa tarde! Que ótimo que voce tenha gostado da sua hospedagem. Eu e minha equipe ficamos muito contentes. Esperamos reve-lo em seu retorno a Ribeirão Preto. Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping

Ricardo B. Business - 30/10/2018 AccorHotels certified review

Good but restaurant was without full inventory, no hamburgers in stock

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Ricardo, boa tarde. Agradecemos por compartilhar sua experiência no Ibis Ribeirão Preto Shopping. Eu e minha equipe ficamos felizes em saber que correu tudo bem com sua hospedagem. Esperamos vê-lo novamente em breve. Atenciosamente, Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping

Anonymous Solo - 01/10/2018 AccorHotels certified review

The air conditioner did not work, these should be tested and confirmed working on a regular basis. It’s common at all Ibis and would be a strong reason in summertime not to stay at an Ibis

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Douglas, Boa tarde. Agradecemos por nos contar sua experiência no Ibis Ribeirão Preto Shopping . Sentimos muito não ter correspondido suas expectativas. Iremos tomar medidas apropriadas para lidar com o problema apontado e prevenir futuras ocorrências. Atenciosamente, Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping

Paulo Business - 24/09/2018 AccorHotels certified review
« Good Cost benefit »

Excellent location

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. L., Agradecemos por sua excelente avaliação no Hotel Ibis Ribeirão Shopping. Ficamos felizes em saber que correu tudo bem com sua hospedagem. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Agradecemos novamente por nos informar sobre sua experiência. Sinceramente, Marcelo Modesto Gerente Geral ibis Ribeirão Shopping

Onias B. Families - 18/09/2018 AccorHotels certified review
« Service was excellent »

I just stayed for 1 night, but the attendants were excellent and the breakfast was very good too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Onias, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcelo Modesto Gerente Geral ibis Ribeirão Shopping

Marcelo Business - 17/09/2018 AccorHotels certified review
« OK the room - overall service is not ok »

Was just OK, I arrived quite late (22:30) and the restaurant was closed so only a small snack was available to eat. The room was OK, not iron available, but still ok. what really bothers me is that you do not print my "Nota Fiscal" for the stay, and I have to wait to receive it by e-mail... and guess what? I haven't received it yet and I will need to call to claim about it... this is ridiculous... You should print that out immediately was everybody does it. I need that for my expense report.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Marcelo Modesto Gerente Geral ibis Ribeirão Shopping

Anonymous Business - 17/09/2018 AccorHotels certified review
« Positivo »

Positiva

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. M. Agradecemos por nos avaliar no Hotel Ibis Ribeirão Shopping. Ficamos felizes em saber que correu tudo bem com sua hospedagem. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Agradecemos novamente por nos informar sobre sua experiência. Sinceramente, Marcelo Modesto Gerente Geral ibis Ribeirão Shopping

Daniel C. Couples - 17/07/2018 AccorHotels certified review
« Excelente »

Hotel aconchegante

Anonymous Business - 16/07/2018 AccorHotels certified review
« well kept »

Overnight stay on business trip. It was clean and simple

Val Couples - 13/07/2018 AccorHotels certified review
« It was a great choice »

I chose it for the location but it was a great choise also for the service. Very comfy bed

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