ibis Sao Carlos 3 stars

Customer review rating (ALL Rating) 4.2/5 1,050 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 5-minute drive to Santa Casa Hospital

  • 9-minute to downtown

  • 2-minute drive to The Palace Eventos

  • 15-minute drive to access Washington Luiz Highway

  • 96 miles from Viracopos International Airport

Our accommodation(s)

Hotel location

ibis Sao Carlos

Avenida Passeio dos ipes 140, Parque Faber
13561-385 SAO CARLOS
Brazil

GPS:-22.01778, -47.91791

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RESTAURANT

The pleasure of good food à la carte.Meal time throughout your stay means the chance to discover the culinary stops of our Ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 35 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,050 reviews

TripAdvisor Rating  4.0/5  796 reviews

Room renovation

Customer review rating 3.5/5

Mr P. Business - Confirmed reviews ALL

Good staff but rooms should in general be modernized. I have stayed a couple of times and the general feeling is that the hotel is worn.

Dear John P. Andersson O., Thank you for taking the time to tell us about your experience at the ibis Sao Carlos. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem.

Pleasant surroundings

Customer review rating 5.0/5

Marluce B. Families - Confirmed reviews ALL

Great location,very pleasant staff!

Dear Marcos Jose B., We very much appreciate your comments regarding your stay at the ibis Sao Carlos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kleber Oliveira Gerente Geral

well located

Customer review rating 3.5/5

Edmar B. Business - Confirmed reviews ALL

In general is very good, but there are 3 points to improve: 1. Shower place must improve the cleaning. 2.Loose toilet, smelling of sewage. 3.Dinner meals must have must options, a lot of industrialized precooked food.

Dear Edmar B., We very much appreciate your comments regarding your stay at the ibis Sao Carlos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kleber Oliveira Gerente Geral

Well located

Customer review rating 4.5/5

Quinton Solo - Confirmed reviews ALL

Staff was friendly and accommodating. Room was cleaned well and overall I had a very pleasant stay.

Dear Quinton Wayne L., We very much appreciate your comments regarding your stay at the ibis Sao Carlos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kleber Oliveira Gerente Geral

Long checkin out process

Customer review rating 0.5/5

Constantino Business - Confirmed reviews ALL

Terrible

Dear Constantino, Thank you for taking the time to tell us about your experience at the ibis Sao Carlos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kleber Oliveira Gerente Geral

In partnership with TripAdvisor

Other web-users rate our hotel

  • 166 reviews 9.8/10 Location
  • 404 reviews 5/10 Room
  • 385 reviews 8.9/10 Service
  • 13 reviews 5.8/10 WiFi
  • 217 reviews 5.5/10 Breakfast
  • 198 reviews 4.7/10 Cleanliness
  • 55 reviews 3.3/10 Food
  • 6 reviews 10/10 Bar

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