Hotel - Novotel Edinburgh Centre
Novotel Hotel Novotel Hotel

Novotel Edinburgh Centre Hotel

4.0/5 2,963 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AEGON6.44 km / 4 mi DELOITTE1.61 km / 1 mi LLOYDS TSB SCOTLAND1.61 km / 1 mi PROVIDENT INSTITUT.1.61 km / 1 mi ROYAL BANK SCOTLAND1.61 km / 1 mi SCOTTISH WIDOWS1.61 km / 1 mi STD LIFE ASSURANCE1.61 km / 1 mi
BANK OF SCOTLAND1.61 km / 1 mi KPMG1.61 km / 1 mi MORRISON CONST. LTD1.61 km / 1 mi PWC1.61 km / 1 mi SCOTTISH & NEWCASTL4.83 km / 3 mi SHEPPARD WEDDERBURN1.61 km / 1 mi

Congress centre

EICC0.8 km / 0.5 mi

Exhibition centre

EICC1.61 km / 1 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Edinburgh Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ASSEMBLY 24 m2 2.5 m 20 12 16 14 0
FESTIVAL 26 m2 2.5 m 20 14 14 14 0
LYCEUM 26 m2 2.5 m 25 14 14 14 14
PLAYHOUSE 49 m2 2.5 m 55 20 20 25 20
Playhouse & Assembly 73 m2 2 m 0 0 0 0 30
Underbelly 26 m2 2 m 0 0 10 0 1
USHER 30 m2 2.5 m 30 16 16 16 16
    • Screen
    • Podium
    • Video equipment
    • Conference hotel
    • Catering available
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

On Rooms and Rates Page for Superior Queen Room with Convertible Sofa Bed

  • 180 rooms
  • 100% non-smoking hotel
  • 144 family rooms
  • 14 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • All rooms have a separate toilet.
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 7,881 reviews

Our guest reviews for Novotel Edinburgh Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,963 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 13/09/2018 AccorHotels certified review
« MrFro »

From reception to departure everything was first class. Exceptional service from staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brenton. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Gillan B. Business - 13/09/2018 AccorHotels certified review
« Average...nothing special »

I have stays Novotel Edinburgh centre a number of times before on business. Check in this time was efficient, the room was generally ok, although no shower gel or body lotion provided... The bed was comfortable but I struggled to control the room temperature. It was very stuffy and meant I didn't sleep well. Breakfast was pretty good and plenty of choices, as usual in these hotels. The new coffee machines are an improvement

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gillan. Thank you for completing our survey I noticed that some of your scores were below our hotel average. Is there any other comments that you could share with us to improve our experience? We are glad you loved our new coffee machines. Thank you and see you soon. Best wishes Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Mrs C. Families - 12/09/2018 AccorHotels certified review
« Mrs »

Good facilities. Well stocked breakfast with plenty of choice. Clean communal areas. Swimming pool area was a bonus

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gillian. Thank you for completing our survey I noticed that some of your scores were below our hotel average. Is there any other comments that you could share with us to improve our experience? Thank you and see you soon. Best wishes Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Anonymous Families - 12/09/2018 AccorHotels certified review
« Lovely hotel shame there was no air con »

We had a suite on the top floor, lovely and spacious but the sofa bed wasn’t really suitable for the kids, I got housekeeping to separate it but then it was too narrow. The lack of air on was also an issue as the fan only blew out warm air, however the hotel was clean and quiet and the breakfast was plentiful

Anonymous Couples - 12/09/2018 AccorHotels certified review
« the hotel was fine »

Our stay was fine except that mirrors were not cleaned our floors were not vacuumed and we always had to ask for towels. one day we had no towels when we returned to our room

Nicole Business - 12/09/2018 AccorHotels certified review
« Nice stay in Edinburgh city centre »

I stayed one night at the Novotel Edinburgh Centre. The room was very nice - plenty of room for one person - however it was very cold in the night. Overall, a good experience however I didn’t enjoy the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicole Elaine. Thank you for completing our survey I noticed that some of your scores were below our hotel average. Is there any other comments that you could share with us to improve our experience? Thank you and see you soon. Best wishes Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Clp Couples - 11/09/2018 AccorHotels certified review
« Gone Downhill »

This is the fifth time we have stayed at the hotel, our usual hotel in Edinburgh as it has always been of a high standard and we have always enjoyed our previous stays. We were quite disappointed this time, which also turned out to be our most expensive stay (£180 per night for a standard room). The bed sheets and pillows were badly marked and should obviously not have been used. The shower head was also faulty, most of the water seemed to leak out of the base of the head rather than the shower itself. We mentioned this at reception and were just handed a card with details of the Rooms Division Manager to see if we could get an upgrade on our next stay. To be honest we would have appreciated a discount on the existing booking instead as we certainly expected more for £180. We may look elsewhere in future, which is a shame as we have always been impressed with the Edinburgh Novotel in the past.

Carol C. Business - 11/09/2018 AccorHotels certified review
« Mrs »

Very nice stay. Staff very friendly and happy to help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carol. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Anonymous Families - 11/09/2018 AccorHotels certified review
« Mrs »

I came with my 2 sons, & sister in law . We had a great time . Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vaishali. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Rob B. Business - 10/09/2018 AccorHotels certified review
« Nice stay...a few things could be improved »

My room was really nice....stayed on the 6th floor executive rooms. Dinner menu was not very varied and seemed over priced when compared to other restaurants in the area. My company expenses are £25 for food per night and this struggled to get a nice Steak dinner. The gym was ok - could have done with some heavier weights and the steam was not working and the sauna took a long time to get upto anything like a decent temperature.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rob. Thank you for completing our survey I noticed that some of your scores were below our hotel average. Is there any other comments that you could share with us to improve our experience? Thank you and see you soon. Best wishes Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Anonymous Families - 10/09/2018 AccorHotels certified review

Staff members were helpful. Room was clean. I didn't like the fact that when paying for meal or bill that the staff members I was dealing with watched me put my pin number into the machine. Why don't the pin pads have a cover? The staff should know to look away when someone is tapping in their pin number. Obviously some would but those deliberatly looking...found it unsettling. When I noticed they were looking directly at it I covered it. We have been using Novotel for many years. I feel dissapointed that the breakfast quality has gone down hill over the last few years. Atleast when you used to serve coffee it tasted better than the horrid machine made stuff. The eggs for the cooked breakfast were watery and an slightly odd colour.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne. Thank you for completing our survey I noticed that some of your scores were below our hotel average. Please apologize for the uncomfortable situation regarding the credit card machines. I can guarantee you that it was with no intention. Is there any other comments that you could share with us to improve our experience? Thank you and see you soon. Best wishes Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Fatima Families - 09/09/2018 AccorHotels certified review
« Mrs Fatima V. »

Everything was good; except that I notice our room didn’t hoover every day!,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fatima. Thank you for completing our survey I noticed that some of your scores were below our hotel average. Is there any other comments that you could share with us to improve our experience? Thank you and see you soon. Best wishes Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Warren Couples - 08/09/2018 AccorHotels certified review
« Great hotel »

We were upgraded when we checked in which was great. Perfect location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Warren. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Anonymous Business - 07/09/2018 AccorHotels certified review
« Reasonable »

Overall reasonably good. However, Room had no working facilities as no proper desk. In addition tea and coffee facilities had no milk. Breakfast station for drinks also had no milk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark. Thank you for completing our survey I noticed that some of your scores were below our hotel average. Please let me know next time you come so we can take proper care of you and allocate you a working room. Is there any other comments that you could share with us to improve our experience? Thank you and see you soon. Best wishes Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Robert G. Couples - 07/09/2018 AccorHotels certified review
« Very nice and clean and friendly. »

The only thing disapointed us was the cold plates at breakfast and the food could be hotter.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert. Thank you for completing our survey I noticed that some of your scores were below our hotel average. Is there any other comments that you could share with us to improve our experience? Thank you and see you soon. Best wishes Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Craig Families - 06/09/2018 AccorHotels certified review

The overall experience was positive. We were not sure what to expect of the hotel and in truth it exceeded our expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Anthony C. Families - 06/09/2018 AccorHotels certified review
« We and our two grandchildren enjoyed the stay - comfortable family room, excellent food and relaxing swimming pool »

Very enjoyable. Check and and check out was very efficient and the staff on the front desk and in the restaurant were very helpful. We all enjoyed using the pool after sight seeing in the city. The children particularly liked the buffet breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Eric A. Couples - 04/09/2018 AccorHotels certified review
« Freindly »

Quick check-in, spacious, bright clean room, lovely breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Peter Solo - 03/09/2018 AccorHotels certified review
« I had a great time, thank you »

I booked a last minute trip to Edinburgh and had a great time at the Novotel. I was upgraded to a suite which was a lovely surprise. I enjoyed the breakfast the following morning and even had time for a quick dip in the pool

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Brian D. Couples - 03/09/2018 AccorHotels certified review
« Lovely hotel but room with a view was a bit misleading »

Hotel was lovely. Staff were brilliant. View of castle cost me approx £100 and we could hardly see it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian. Thank you for completing our survey I noticed that some of your scores were below our hotel average. Is there any other comments that you could share with us to improve our experience? Thank you and see you soon. Best wishes Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

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