Hotel - Novotel Duesseldorf City West (Seestern)
Novotel Hotel Novotel Hotel

Novotel Duesseldorf City West (Seestern) Hotel

4.0/5 758 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information


Leisure and activities


  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Congress centre

CONGRESS CENTER DUS5.5 km / 3.42 mi

Exhibition centre

ESSEN30 km / 18.64 mi MESSE DUESSELDORF7 km / 4.35 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
EPSILON 1 30 m2 2 m 20 18 26 24 12
PI 1 30 m2 2 m 20 18 26 24 12
PI 2 30 m2 2 m 20 18 26 24 12
EPSILON 2 35 m2 2 m 20 18 26 24 12
GAMMA 60 m2 3 m 45 18 26 24 30
PI 1+2 60 m2 2 m 40 18 18 24 20
EPSILON 1+2 65 m2 2 m 40 18 18 24 20
BETA 70 m2 3 m 48 18 30 24 30
DELTA 80 m2 3 m 50 24 36 26 40
OMEGA 80 m2 2 m 50 24 36 36 40
ALPHA 1 135 m2 4 m 120 30 30 56 60
ALPHA 2 135 m2 4 m 120 30 30 56 60
ALPHA 3 135 m2 4 m 120 30 30 56 60
ALPHA 1+2 270 m2 4 m 250 80 110 140 130
ALPHA 2+3 270 m2 4 m 250 80 110 140 130
WITH MOST SPACE (1-3) 405 m2 4 m 400 90 182 90 200
    • Screen
    • Flipchart
    • Soundproof
    • TV with VCR
    • Videoconferencing
    • Audio and video equipment
    • Video camera
    • Office
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Conference hotel
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious and adaptable, the Novotel room is truly a place for living and is perfect for all your needs.

  • 232 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Recycled toilet paper
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating 2,790 reviews

Our guest reviews for
Novotel Duesseldorf City West (Seestern)

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 758 reviews
K. Families - 12/11/2019 Confirmed reviews AccorHotels
« Family friendly »

We stayed two days and enjoyed a perfect hospitality for our family with one baby and one child. The staff were very kind and helpful.

Anonymous Couples - 04/11/2019 Confirmed reviews AccorHotels
« Satisfied »

Getting to your establishment was a nightmare!!!!!! The provided information for travel was inadequate as it was All Saints Day & this was not informed, so it took the best part of 4 HOURS to reach there. No sauna, which was also not informed beforehand. Check in paid lip service to my delayed journey. Room fine, apart from the carpet being a bit tired. Dinner on the Sunday was excellent. Also, being able to watch the football whilst eating was excellent.

David W. Business - 25/10/2019 Confirmed reviews AccorHotels

Refreshing during a tiring week

Imran B. Business - 25/10/2019 Confirmed reviews AccorHotels
« Feedback »

I checked in for a 1 night stay at your hotel on Oct 23rd and I was quickly assigned a room with 2 small beds even though I was traveling alone. As soon as I entered the room, there was a heavy smell of smoke in the unit and no water which I believe should be 'complimentary' for all guests. So I went down to the front desk kindly asked for a single bed and was assigned to a room on the 6th floor. I still had to buy bottles of water for 3 Euros each which I think is ridiculous. I am not sure if the water policy is due to the heavy traffic of visitors of K Fair but charging for a bottle of water does just not seem fair to me.

Inthikab A. N. Business - 14/10/2019 Confirmed reviews AccorHotels
« It was a pleasant and comfortable stay. »

I was extremely satisfied with the check in. Everything was in order as per my reservation. Clean & comfortable rooms.( I wish the pillow was too). A very nice spread for breakfast. I enjoyed the breads which were available. My stay was for 7 nights and some days the fruit salad tasted a little old. However overall it was a pleasant and a comfortable stay. Access from the Dusseldorf HBF was very easy. I am quite certain I will come back should there be any business again in Dusseldorf.

Russ Business - 06/10/2019 Confirmed reviews AccorHotels
« Nice and uncomplicated business stay, nice sauna area »

Reception staff was very flexible, changed my reservation that I couldn't modify via Accor reservations on short notice. Express checkin was good, while personal and billing addresses haven't been received from my Accor profile, which was done upon asking at checkin. All Le Club amenities provided. Bathroom is very functional but looks a bit too much like cheap plastic. Very nice sauna area, decent gym!

Anonymous Business - 03/10/2019 Confirmed reviews AccorHotels

The room was old, old furniture, the bathroom had a wet, stuffy, unpleasant smell

Anna Couples - 02/10/2019 Confirmed reviews AccorHotels
« happy with my recent stay »

stay of 3 nights - all smooth - nice environment - kind staff

H. Families - 30/09/2019 Confirmed reviews AccorHotels
« Definitely recommended. »

We were in Düsseldorf to celebrate the birthday of our daughter and then decided shortly to stay in Düsseldorf. As the reception staff was being informed about her birthday, i asked him if it is possible if we make a later check out the day after. He smiled and gave us a check-out time until 5 PM. Thank you for this superb action. We also want to thank the staff at restaurant/bar for being so friendly and helpful to handed us a candle and matches. What for a fantastic staff in this hotel. Keep up the good work, guys. Totally recommended.

M. R. Business - 24/09/2019 Confirmed reviews AccorHotels

Very plesent

Richard Business - 13/09/2019 Confirmed reviews AccorHotels
« Good business hotel but needs serious air conditioning upgrade and a changing breakfast menu. »

This was the second year I've spent 10 days at this hotel to attend the Caravan Salon Dusseldorf, this year with my wife. On the plus-side the room was a good size, the bed comfortable, the desk big and the WiFi fast. The hotel is also well located for access to Messe Dusseldorf. On the down-side the air conditioning couldn't cope with temps above the low 20s. Our room was like an oven on arrival (34C) and stayed very hot for the first three days. After that it cooled somewhat, but never enough, even at night (and with the window open). Breakfast was good, but the menu never changes, while the underground parking garage is very tight (you need to be very careful not to damage your car on one of the many concrete columns) and spaces seem limited. There was an issue with the toilet in our room that took three days to fix, but we received a fruit platter as compensation. We also had an issue with Housekeeping, who removed wine glasses and coffee mugs each time the room was serviced and didn't replace them. Additionally, they serviced the room on a couple of occasions even when we didn't want it done, despite hanging the Do Not Disturb sign, which they seemed happy to ignore. It all seemed very hit-or-miss, and asking for Housekeeping to replace the wine glasses and coffee mugs was never easy or quick (and we often ended up with non-matching glasses and paper cups! Overall this is a good business hotel, but with global temperatures rising something serious need to be done to address the air conditioning problem.

Christopher Business - 11/09/2019 Confirmed reviews AccorHotels
« Perfectly adequate »

Good Wifi, clean room, quiet hotel.

Business - 11/09/2019 TripAdvisor review
« Seriously tired overdue for refurbishment »

Seriously tired overdue for refurbishment. The hotel has many problems now due to its age. In particular the air-conditioning is not working. This is further exacerbated by the fact the staff claim it is working even though the rooms are 27° too hot to sleep in

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, we are sorry that we could not met your expectation. We are begining with the renovation of the room end of this year. The air conditioning was not working full power due to high temperature. We are sorry that the room temperature was too hot and we do apologize therefore. Best regards from Gernany Annick Richard Executive Manager

Kent M. Couples - 09/09/2019 Confirmed reviews AccorHotels
« A worn down hotel »

The room needs a up grade. Worn down furniture and bed lined. The door look jammed twice. The quality of the foods in the restaurant (dinner) was very poor!

Family - 03/09/2019 TripAdvisor review
« Comfortable! »

Not far from airport. The team u77 is not reliable so one has to walk 7 min to take u74 and u76. The reception staff was very helpful. Breakfast was good.15 min journey to hbtf. There is no nearby supermarket

Joao A. Business - 31/08/2019 Confirmed reviews AccorHotels
« Outdated hotel »

The rooms are smelly and outdated. Good location for businesses near by. I found it expensive for what you pay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joao A., thank you for taking the time to tell us about your experience at the Novotel Duesseldorf City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are beginning with the renovation of the room at the end of this year. We hope to welcome you again in Düsseldorf. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

Family - 28/08/2019 TripAdvisor review
« good hotel »

we spent second time in this hotel everything was ok,breakfast was delacious wide array of food from the restaurant. Very nice and helpful staff in the lobby and kind bartenders. the hotel is in a good location.

Daniel Business - 12/08/2019 Confirmed reviews AccorHotels
« Good located hotel »

Location is good, old town and Airport both reachable by car within less than 15min. Check in and out friendly and fast. Room size ok, clean, only the carpet had some damages at some Areas. Parking Garage available at cost.

Traveler Families - 09/08/2019 Confirmed reviews AccorHotels
« okay »

the room was big enough, the sofa bed very uncomfortable (the springs were very disturbing), not enough outlets, only two.

Our hotel has responded to the review
Our hotel has responded to the review

chère Madame F., nous vous remercions pour vos commentaires suite à votre séjour à Novotel Duesseldorf City West. Malheureusement vous n'avez pas trouvé notre lit sofa comfortable, nous en sommes désolés. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, chère Madame, en l’expression de nos sentiments les meilleurs Annick Richard stellv. Hoteldirektorin/Executive Manager

Fredrik Families - 06/08/2019 Confirmed reviews AccorHotels
« Slightly dated rooms but with good service and breakfast »

Good service, breakfast and price. Room was quite small and a bit worn. But in total - good value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., thank you very much for your review and for sharing your experience in Novotel Düsseldorf. It is a pleasure to hear that the service was good and that you enjoyed your breakfast. We hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

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