Hotel - Novotel Duesseldorf City West (Seestern)
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Novotel Duesseldorf City West (Seestern) Hotel

4.0/5 724 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Sauna
  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court  (Nearby)
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 16 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

CONGRESS CENTER DUS5.5 km / 3.42 mi

Exhibition centre

ESSEN30 km / 18.64 mi MESSE DUESSELDORF7 km / 4.35 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Duesseldorf City West (Seestern) Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ALPHA 1 135 m2 4 m 120 30 30 56 60
ALPHA 2 135 m2 4 m 120 30 30 56 60
ALPHA 2+3 270 m2 4 m 250 80 110 140 130
ALPHA 3 135 m2 4 m 120 30 30 56 60
BETA 70 m2 3 m 48 18 30 24 30
DELTA 80 m2 3 m 50 24 36 26 40
EPSILON 1 30 m2 2 m 20 18 26 24 12
EPSILON 1+2 65 m2 2 m 40 18 18 24 20
GAMMA 60 m2 3 m 45 18 26 24 30
OMEGA 80 m2 2 m 50 24 36 36 40
PI 1 30 m2 2 m 20 18 26 24 12
PI 1+2 60 m2 2 m 40 18 18 24 20
PI 2 30 m2 2 m 20 18 26 24 12
WITH MOST SPACE (1-3) 405 m2 4 m 400 90 182 90 200
ALPHA 1+2 270 m2 4 m 250 80 110 140 130
EPSILON 2 35 m2 2 m 20 18 26 24 12
    • Screen
    • Flipchart
    • Soundproof
    • TV with VCR
    • Videoconferencing
    • Audio and video equipment
    • Video camera
    • Office
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Conference hotel
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 232 rooms

Our restaurants and bars

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4.3/5 AccorHotels Rating 2,266 reviews

Our guest reviews for
Novotel Duesseldorf City West (Seestern)

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 724 reviews
Business T. Business - 11/05/2019 AccorHotels certified review
« Nice. No problems. »

Check-in was smooth. The room was a good size and clean, although the bathroom was very small. It was entirely adequate for my needs. Breakfast was also entirely sufficient. I really am not complaining, but I only suggest a couple improvements for the owners: 1. The "save the earth" program to refuse room cleaning sounds like a good idea. However, I don't know why printing a disposable card to hang on the door fits that ecological story. The rewards for participating are also not all that compelling. 2. I could use an outlet near the bed to charge the phone while I sleep. The phone is the modern alarm clock, so this should be considered in your room design. As I noted, the bathroom is very small, and having the wall against my knees whilst on the loo is a bit too cramped. The shower is also a bit cramped as the curtain will pull open every time I turn around. I would be happy with a tad less bed area and more bath area. 3. At breakfast, coffee is nicely provided in a carafe. However, to get one, it seem that one usually needs to ask. It would be better if the staff would take notice of new arrivals and help them with seating and offer the carafe of coffee. 4. At check in, I signed up for the rewards program. I was told that I would receive an email. I never did, at least as of yet.

Christie B. Business - 08/05/2019 AccorHotels certified review
« The service from your team (all departments) is amazing »

I always enjoy my stay and no longer book in Düsseldorf anywhere else. More than anything because of the lovely service from the team. Always ready to go above and beyond, with a smile and clear answers (particularly reception).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs B., We very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West (Seestern). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Novotel Team

Michael M. Couples - 08/05/2019 AccorHotels certified review
« Delivered as promised »

We had a very pleasant four-might stay at the Novotel Seestern. Staff were friendly and efficient, the room was spacious and functional, in good condition, if a little dated (particularly the bathroom). Also, it was very good value during a holiday week.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael M., We very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West (Seestern). It is always a pleasure to receive positive feedback. We will consider your comments in our renovation plan in 2019. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Novotel Team

Rajiv Families - 01/05/2019 AccorHotels certified review
« Excellent »

Good. The only flip side was getting a taxi to the airport which is very costly compared to Uber

Prem Business - 23/04/2019 AccorHotels certified review
« Comfortable stay »

stayed for a night before catching my flight to Zurich. Good Customer Service, nice clean room & bathroom with ample amenities. Easily accessible by Subway (U77, U74 & U76). Good gym as well.

Ivan Couples - 23/04/2019 AccorHotels certified review
« This hotel delivers on the expectations »

Extra note for the friendly reception Restaurant was good Room was Novotel standard

Anonymous Families - 22/04/2019 AccorHotels certified review
« Perfect overnight family stopover »

Efficient and convenient and good value.

Y C. Business - 21/04/2019 AccorHotels certified review
« good location »

good location. close to airport and business park. expensive breakfast. pillows are not suitable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yiming C., We very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West (Seestern). Sincerely, Your Novotel Team

Anonymous Families - 18/04/2019 AccorHotels certified review
« Nice hotel »

It is a nice hotel with large rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Your Novotel Team

Family - 18/04/2019 TripAdvisor review
« Easy stay »

Hotel located in West part of Duesseldorf , away from center, but connection is easy - by metro. Quiet place. Staff is friendly, without extra fuss. Good room. Breakfast as everywhere in Germany - excellent .

Family - 17/04/2019 TripAdvisor review
« Nice family friendly hotel »

Novotel Dusseldorf is really good for families, you can find a playing area near the reception. The breakfast room is spacious and is adapted to small guests! There are two comments from my point of view : 1. The lady in the reception was not friendly during the check in and the fitness room should contains at least anti-bacterial wipes and especially water. There were also some defect devices. Please keep it running it is really a major asset.

Anonymous Families - 15/04/2019 AccorHotels certified review

Alles ok

S. M. Families - 15/04/2019 AccorHotels certified review
« Good hotel »

Novotel Dusseldorf is a good hotel especially because it is kids friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrabet S., We very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West (Seestern). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yours team of Novotel

Anonymous Business - 13/04/2019 AccorHotels certified review
« Great business hotel »

Stayed here a number of times and cant fault. Particularly like the rump steak on bar menu. My company is a 10 minutes walk away and thus this hotel is very convenient for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR Smith, We very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West (Seestern). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yours Team of Novotel

Kaja Couples - 13/04/2019 AccorHotels certified review
« Great experience »

Room was very clean and comfortable to stay in. Breakfast was tasty and employees were really nice. I really enjoyed my stay in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kaja C., We very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West (Seestern). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yours Team of Novotel

Tom Business - 10/04/2019 AccorHotels certified review
« nice »

Nice. Good service. Sad because not able to increase a stay for one day more :-(

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tomislav B., We very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West (Seestern). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yours Team of Novotel

Stephen S. Business - 07/04/2019 AccorHotels certified review
« Just fine »

As expected.

Anonymous Business - 04/04/2019 AccorHotels certified review
« Staff and common areas good, room worn down. »

Staff and common areas are good. Room was worn down, scrached older furniture, stains on carpet. Bed small, not very comfortable, pillow one and horrible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr J., Thank you for taking the time to share your experience during your stay in Novotel Düsseldorf. We are sorry that you were not totally satisfy with your stay. We are planing a renovation from the rooms. We hope to welcome you back in our hotel. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

Anonymous Business - 01/04/2019 AccorHotels certified review
« Breakfast was less then previous stays, overgrowded due to closed sections. »

Breakfast was less then previous stays, overgrowded due to closed sections.

Duc Business - 31/03/2019 AccorHotels certified review

Room was very clean and spacious. Gym was also very clean and tidy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West (Seestern). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

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