Hotel - Novotel Duesseldorf City West (Seestern)
Novotel Hotel Novotel Hotel

Novotel Duesseldorf City West (Seestern) Hotel

4.0/5 747 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Sauna
  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court  (Nearby)
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 16 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

CONGRESS CENTER DUS5.5 km / 3.42 mi

Exhibition centre

ESSEN30 km / 18.64 mi MESSE DUESSELDORF7 km / 4.35 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Duesseldorf City West (Seestern) Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
EPSILON 1 30 m2 2 m 20 18 26 24 12
PI 1 30 m2 2 m 20 18 26 24 12
PI 2 30 m2 2 m 20 18 26 24 12
EPSILON 2 35 m2 2 m 20 18 26 24 12
GAMMA 60 m2 3 m 45 18 26 24 30
PI 1+2 60 m2 2 m 40 18 18 24 20
EPSILON 1+2 65 m2 2 m 40 18 18 24 20
BETA 70 m2 3 m 48 18 30 24 30
DELTA 80 m2 3 m 50 24 36 26 40
OMEGA 80 m2 2 m 50 24 36 36 40
ALPHA 1 135 m2 4 m 120 30 30 56 60
ALPHA 2 135 m2 4 m 120 30 30 56 60
ALPHA 3 135 m2 4 m 120 30 30 56 60
ALPHA 2+3 270 m2 4 m 250 80 110 140 130
ALPHA 1+2 270 m2 4 m 250 80 110 140 130
WITH MOST SPACE (1-3) 405 m2 4 m 400 90 182 90 200
    • Screen
    • Flipchart
    • Soundproof
    • TV with VCR
    • Videoconferencing
    • Audio and video equipment
    • Video camera
    • Office
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Conference hotel
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious and adaptable, the Novotel room is truly a place for living and is perfect for all your needs.

  • 232 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Recycled toilet paper
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 2,636 reviews

Our guest reviews for
Novotel Duesseldorf City West (Seestern)

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 747 reviews
Richard Business - 13/09/2019 AccorHotels review
« Good business hotel but needs serious air conditioning upgrade and a changing breakfast menu. »

This was the second year I've spent 10 days at this hotel to attend the Caravan Salon Dusseldorf, this year with my wife. On the plus-side the room was a good size, the bed comfortable, the desk big and the WiFi fast. The hotel is also well located for access to Messe Dusseldorf. On the down-side the air conditioning couldn't cope with temps above the low 20s. Our room was like an oven on arrival (34C) and stayed very hot for the first three days. After that it cooled somewhat, but never enough, even at night (and with the window open). Breakfast was good, but the menu never changes, while the underground parking garage is very tight (you need to be very careful not to damage your car on one of the many concrete columns) and spaces seem limited. There was an issue with the toilet in our room that took three days to fix, but we received a fruit platter as compensation. We also had an issue with Housekeeping, who removed wine glasses and coffee mugs each time the room was serviced and didn't replace them. Additionally, they serviced the room on a couple of occasions even when we didn't want it done, despite hanging the Do Not Disturb sign, which they seemed happy to ignore. It all seemed very hit-or-miss, and asking for Housekeeping to replace the wine glasses and coffee mugs was never easy or quick (and we often ended up with non-matching glasses and paper cups! Overall this is a good business hotel, but with global temperatures rising something serious need to be done to address the air conditioning problem.

Christopher Business - 11/09/2019 AccorHotels review
« Perfectly adequate »

Good Wifi, clean room, quiet hotel.

Business - 11/09/2019 TripAdvisor review
« Seriously tired overdue for refurbishment »

Seriously tired overdue for refurbishment. The hotel has many problems now due to its age. In particular the air-conditioning is not working. This is further exacerbated by the fact the staff claim it is working even though the rooms are 27° too hot to sleep in

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, we are sorry that we could not met your expectation. We are begining with the renovation of the room end of this year. The air conditioning was not working full power due to high temperature. We are sorry that the room temperature was too hot and we do apologize therefore. Best regards from Gernany Annick Richard Executive Manager

Kent M. Couples - 09/09/2019 AccorHotels review
« A worn down hotel »

The room needs a up grade. Worn down furniture and bed lined. The door look jammed twice. The quality of the foods in the restaurant (dinner) was very poor!

Family - 03/09/2019 TripAdvisor review
« Comfortable! »

Not far from airport. The team u77 is not reliable so one has to walk 7 min to take u74 and u76. The reception staff was very helpful. Breakfast was good.15 min journey to hbtf. There is no nearby supermarket

Joao A. Business - 31/08/2019 AccorHotels review
« Outdated hotel »

The rooms are smelly and outdated. Good location for businesses near by. I found it expensive for what you pay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joao A., thank you for taking the time to tell us about your experience at the Novotel Duesseldorf City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are beginning with the renovation of the room at the end of this year. We hope to welcome you again in Düsseldorf. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

Family - 28/08/2019 TripAdvisor review
« good hotel »

we spent second time in this hotel everything was ok,breakfast was delacious wide array of food from the restaurant. Very nice and helpful staff in the lobby and kind bartenders. the hotel is in a good location.

Daniel Business - 12/08/2019 AccorHotels review
« Good located hotel »

Location is good, old town and Airport both reachable by car within less than 15min. Check in and out friendly and fast. Room size ok, clean, only the carpet had some damages at some Areas. Parking Garage available at cost.

Traveler Families - 09/08/2019 AccorHotels review
« okay »

the room was big enough, the sofa bed very uncomfortable (the springs were very disturbing), not enough outlets, only two.

Our hotel has responded to the review
Our hotel has responded to the review

chère Madame F., nous vous remercions pour vos commentaires suite à votre séjour à Novotel Duesseldorf City West. Malheureusement vous n'avez pas trouvé notre lit sofa comfortable, nous en sommes désolés. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, chère Madame, en l’expression de nos sentiments les meilleurs Annick Richard stellv. Hoteldirektorin/Executive Manager

Fredrik Families - 06/08/2019 AccorHotels review
« Slightly dated rooms but with good service and breakfast »

Good service, breakfast and price. Room was quite small and a bit worn. But in total - good value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., thank you very much for your review and for sharing your experience in Novotel Düsseldorf. It is a pleasure to hear that the service was good and that you enjoyed your breakfast. We hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

H. G. Business - 05/08/2019 AccorHotels review
« good staty in Novotel »

hotel arrange the room as what i expected: no smoke, quiet. i sleep well during night and the room air conditioner is in good condition. it make me fee cool in the summer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear G. H., we very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

Gaza Families - 03/08/2019 AccorHotels review
« Great hotel »

Super breakfast, very friendly staff, great location at a bargain price

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z., thank you very much for your warm and personal words and the associated appreciation. We were very happy to be your hosts in Düsseldorf ! We thank you for your positive reviews in the area of service and quality; We have passed these on immediately to all employees. That you have rated the thoroughness and friendliness of our staff very well, honors us very much. We are very happy about your positive reviews in the area of breakfast, because you are absolutely right, the breakfast is the most important meal and is the basis for a good start to the day. They are quite right, the location of the hotel is really excellent - for the business as well as for cultural and leisure guests. You can reach all important institutions, cultural institutions, restorations or just the big shopping mile in no time. Dear Guest, We were happy to be your host and we look forward to seeing you soon! Until then we wish you a good time! Sincerely, Margret Lickfeld Manager Operation

Anonymous Families - 03/08/2019 AccorHotels review

Air conditioning not working properly in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., we are glad that you have stayed with us and you have taken the time to tell us about your stay in our house. They are quite right, on the extremely high outside temperatures, the air conditioning has not cooled down to the desired room temperature. We regret the extraordinary. We are working on a solution so that this can be avoided in the future. Dear Guest, You give us the opportunity, with your feedback and your comments, to work promptly on our quality and our service. We would be very happy if we could be your host in Düsseldorf in the future and welcome you today. With best regards Margret Lickfeld room manager

Bob Families - 30/07/2019 AccorHotels review

Very hot! There was warm weather outside and the ventilation in the room did not work and the windows could only open a few centimetres at the top so no air could come in. At 230 am the fire alarm went off in the building because the kitchen was too hot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., We are glad that you have stayed with us and you have taken the time to tell us about your stay in our house. They are quite right, on the extremely high outside temperatures, the air conditioning has not cooled down to the desired room temperature. We regret the extraordinary. We are working on a solution so that this can be avoided in the future. Due to overheating in a central location, the fire alarm was triggered in the middle of the night and the hotel had to be evacuated. For security reasons, the hotel must then be vacated. We apologize for any inconvenience. At the check I tried to speak to each guest personally, unfortunately I did not succeed. I am very sorry about that. Dear Guest, We were happy to be your host and we look forward to seeing you soon! Until then we wish you a good time! Sincerely, Margret Lickfeld Room Operation Manager

Rui Business - 27/07/2019 AccorHotels review
« good »

good

Business - 15/07/2019 TripAdvisor review
« Good Business Hotel »

It is a pretty good hotel for business visitors. The rooms (had my room at 6th floor) offer a large workspace, chairs, couches and are not to dense packed. Restaurant is average, offfers typical 4* food stuffs. Drinks are cheap.

Ralph K. Couples - 04/07/2019 AccorHotels review

There was an issue with toilet not flushing. I didn't work. I reported it. it then worked. But hours later it didn't work again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., unfortunately, you were not satisfied with your stay and the services in our hotel. We are really sorry about it and we do apologize. Our highest aim is it to enable our guests a pleasant stay. We take your criticism seriously and be sure we constantly strive to improve our services. With best regards Margret Lickfeld Room Operation Manager

Sandrine L. Business - 29/06/2019 AccorHotels review
« Good hotel - wonderful staff »

Because of my flight being canceled, I looked at the last minutes for a hotel spot near Dusseldorf airport with availabilities. Thanks to my Club member status, Novotel Dusseldorf found me a room at a reasonable price. This was a life saver! Nice hotel (Novote standard) with very supportive staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. With best regards Margret Lickfeld Room Manager Operatoin

K. W. Families - 22/06/2019 AccorHotels review
« 4 family members want stay together »

The According APP cannot book one room for 4 family members but front desk can do it with one sofa bed and one big bed. I have to book2 rooms until I know such operation.

Chris Business - 20/06/2019 AccorHotels review
« Great Business Hotel »

Staff always friendly, rooms clean.

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